This wasn't my experience with Delta. It was just the Pegasus flight. Seats were very hard. Staff was kinda rough. Not very nice. Charged me for snacks. For a 4 hour flight I would've expected more.
I had a flight cancel and had it rerouted. When the rerouted they put me at a window seat instead of an isle. It was hard sitting by the window because the couple with masks on were making out. I get motion sickness which is why I need to have the isle seat.
It was good. The leg room was not great in Row 1.
They ended up paying for the bag twice, but the counter wouldn't take my baggage receipt. Left it to me to resolve. Not sure how to resolve the issue.
The plane was old with small storage areas that had problems closing/latching and not enough storage for everyone, and worn, damaged seats. Service was great but feel a little unsafe on such well used planes.
I just can’t understand why are you sell to many tickets ???? We had to wait 2 hours before 13 people from our flight take money and go to next day flight!
When we checked in my friend and I were sitting seperate. By the time we got to boarding, they automatically switched our seats. I really liked that.
The only real hiccups in the flight were things beyond Delta’s control - turbulence which delayed food service and a departure delay caused by some VIP plane which stopped all departures and landings for 30 minutes - and was never explained to us by the crew. Otherwise good flight. I would fly Delta again.
The plane was frigid, and leaked water from the ceiling all over me and my seat.
I trust Delta. I travel comfortable. The snacks could improve or could go to something as a little sandwich.
Delayed delayed. Poor professionalism. Our seats changed and we pay for them
Very good I can’t complain one bit. Thank you American Airlines for making my flight enjoyable and safe!
Flight was fine, but not having WiFi was a major negative
Everything was excellent and I enjoyed myself. Thank for everything
One of our group members was struggling to walk. In Charlotte we asked for a wheelchair and she was accompanied by Desmond. I was impressed by his patience and attention. In Boston she received the same service. I didn’t get the name of the helper but she went above and beyond in assisting us. A great AA service
The plane was broken so we had to change planes.
Uncomfortable seats and flight attendant was rude as she insisted on waking up my husband to ask him if he wanted a drink. When he said that he was sleeping, she replied “without an attitude “. He was seated at 8c
Airlines must do something with overweight people... Maybe reserve a business class seat for them, or you could pay the consequences if someone overweight seat side by side to you in economy.
Flight was delayed 5 hours causing me to miss my connecting flights
Iberia didn’t let me check in online or select my seats, the experience overall was not very pleasant