Find cheap flights from Nebraska to Tokyo Narita Airport

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Find cheap flights from Nebraska to Tokyo Narita Airport

Round-trip
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Boston (BOS)
Tokyo Narita
Wed 12/2
Wed 12/9
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Low season

April Best time to beat the crowds with an average 3% drop in price.

High season

December Most popular time to fly with an average 8% increase in price.

Average price round-trip

$934 (avg. price over the last 2 weeks)

Good deal round-trip

$557 or less

Good deal one-way

$396 or less

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Top 5 airlines serving Nebraska to Tokyo Narita

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,475 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Cons: "Airplan so old and ac not work super hot."

Pros: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Cons: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Pros: "Service"

Cons: "Didn't get to go. Thanks for selling me worthless insurance."

Pros: "Nothing"
Cons: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Pros: "Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis."
Cons: "I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own."

Pros: "Food, entertainment options, friendly staff"
Cons: "Beverage size could be more"

Pros: "I didn't like anything about it."
Cons: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"

Pros: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Cons: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."

Pros: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."

Pros: "food"

Pros: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Cons: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."

Pros: "Food was pretty good."
Cons: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."

Pros: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."

Pros: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."

Pros: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Cons: "Can't think of any"

Pros: "Dreamliner 787! Great staff. Efficient. Good food."
Cons: "Nothing"

Pros: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Cons: "11 hr flight"

Pros: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Cons: "None."

Pros: "They provide us slipper for in flight comfort"
Cons: "Old aircraft"

Pros: "fine food, the pilot handled a typhoon like a pro"

Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"

Pros: "Boarding is efficient. Crew helpful and willing to please."
Cons: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Pros: "The schedule was convenient to get to Tokyo quickly Check in was fast"
Cons: "The food was more "modest" than I'm used to, but my expectations aren't high"

Pros: "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
Cons: "I did have any negatives on this flight"

Pros: "nothing"
Cons: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."

Pros: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Cons: "Not a darn thing...."

Pros: "great service"
Cons: "difficulty in figuring out how to use the controls on the entertainment remote"

Pros: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Pros: "Everything"

Pros: "Love the service and people"

Pros: "Everything!"

Cons: "Flight was cancelled and hour before takeoff."

Pros: "Perfect flight. Wonderful staff. Delicious food. Smooth ride. Cannot wait to fly Japan Airlines again!"

Cons: "All very good"

Pros: "Boarding went quickly, staff was very nice, and pleased that we got a meal. I would definitely fly JAL again."

Pros: "Safe On-time Excellent crew Excellent service & amenities Delicious meals Good entertainment selection Super comfortable seat & bed"
Cons: "The flight was too short?"

Pros: "Seat ok, food good, crew friendly"

Pros: "Boarding by rows (highest number first) was very convenient; the announcer made sure that we boarded correctly."

Pros: "Food flight crew media on board the plane."

Pros: "Japan Airlines is a great company to fly with, comfortable amount of room for your legs. Smooth flight and outstanding staff through and through."
Cons: "The negative thing that I can say about this trip is that the plane didn't have charging outlets and didn't offer WiFi."

Pros: "Seat of upgrade economy CLEANED BATHROOMS ALL RHE TIME EXCELLENT"
Cons: "Food"

Cons: "Lights food not turn off thought night flight. Cress talk too much each other. Personal video was broken. Food was too solty and not warm."

Pros: "Flight attendants were friendly and polite."
Cons: "The inflight food was not good, seats a little uncomfortable, inflight entertainment was disappointing (movie selection)."

Cons: "Seats not comfortable for such a long flight"

Pros: "Everything. Been on a ton of foreign airlines in the world, and this was the first time on JAL, and just took the cake. Thank you so much for great flights on such long hauls"
Cons: "Narita airport isn't the best place to be stuck for a while, but can't blame the airline for that one."

Pros: "Great crew! So polite, cheerful and accommodating all 14 hours of the flight! Great plane as well."
Cons: "Could use more variety in the entertainment package."

Pros: "Seats food and entertainment."

Pros: "The seats are lower then other airline. I like the foot rest."

Pros: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."

Pros: "flight attendants excellent"

Pros: "Crew was extraordinary, very conscientious, responsive, and caring to passengers. Boarding was very civilized. Entertainment system equipment worked great, mechanically. Bathroom was respectably more sizable. Thanks to pilot and staff for getting us there safely."
Cons: "Economy seat was hard and uncomfortable. Meal tray is quite small. For international flights: Not ANA's responsibility, of course: the level of Hollywood movie artistry these days is so poor. Perhaps ANA could consider selecting more movie classics and proven gems in their flight selection. More classicTV shows could help, also."

Pros: "Fantastic customer service, excellent food everything was best and clean."

Pros: "Good service Soft landing Clean"
Cons: "Not really"

Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."

Cons: "Nothing"

Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"

Pros: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Cons: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."

Pros: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Cons: "Seat felt so narrow. Limited selection of movies."

Pros: "Everything is perfect!"

Pros: "The food were good and just enough for the inflight need"
Cons: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."

Pros: "Everything"
Cons: "N/a"

Pros: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."

Pros: "Stewards were very polite"
Cons: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"

Pros: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"

Pros: "Very friendly staff, happy to explain and let us try the lemonade drink"
Cons: "would have preferred more asian food options"

Cons: "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."

Cons: "Disappointed that they would not do anything to allow my son and I to sit together. I ended up in a window seat and my son was in a middle seat 5 rows apart. You would think they could find some combination of a middle & window by moving a couple of single travelers but NO. Kept saying that it was a full flight so no go. It's not like we demanded an aisle seat. Just left a "bad taste in my mouth". Not the ANA service that I am used too."

Pros: "All the Japanese food are delicious! The crew are polite and nice"
Cons: "I suppose, not enough variety of American movie. In my opinion"

Pros: "Newplane, excerlent crews"

Pros: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."

Pros: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."

Pros: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Cons: "Nothing in particular"

Pros: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."

Cons: "Very nice services"

Pros: "It was an awesome flight, very nice and great service,"

Cons: "Service"

Pros: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Cons: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"

Pros: "Great service and good food"
Cons: "Nothing felt like they were glad to have me onboard."

Pros: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Cons: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."

Pros: "Everything"
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."

Pros: "I love the food and the girls was fantastic"
Cons: "Nothing"

Pros: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Cons: "nothing"

Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"

Pros: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."

Pros: "I liked the plane! Beautiful and new, the Boeing 787 Dreamliner was a pleasure to ride in. Staff was as pleasant and helpful as they always are on ANA and despite the long delay due to an engine repair, the ANA staff conducted themselves incredibly professionally."
Cons: "It wasn't such a bad experience for me but the plane did have a mechanical failure and the part was not in stock in Cambodia so had to be flown in. That resulted in a 24 hour delay. The ANA staff were excellent and did take care of us well."

Pros: "Service was friendly and enjoyed the USB charger."
Cons: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."

Pros: "Flight attendants were very nice on this modern 787. It was a pleasant easy flight."

Pros: "On time,no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat,though my request is not fulfilled. I still appreciate the crew's effort."

Pros: "The airline gave us pillows and a small cover"
Cons: "The food was nasty, and no air circulation plus so hot in there"

Pros: "Good service."
Cons: "Flight was congested."

Pros: "ANA flight rarely have big problem, I just let myself relaxed."
Cons: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"

Pros: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Cons: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"

Pros: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Cons: "I disliked that the seating did not have its own personal air. At times I would get hot."

Pros: "Enjoyed the flight very much!"
Cons: "Too much scrutiny for my request for a double vodka screwdriver"

Cons: "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"

Pros: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"

Pros: "ANA is always great. Their food is always high quality even for econmy class. The crew also leaves out refreshments so you can help yourself if you are still hungry."
Cons: "The seats don't really recline at all"

Cons: "The flight was so packed. The boarding process took forever! No room for even small carry-ons. And as a 5' 4" 125lb woman, I had problems fitting in the seats."

Pros: "Everything great"

Pros: "Lots of entertainment choices and regular food and beverage available"
Cons: "Boarding took so long and only 2 spots they were allowing entry and one person was there for 10 minutes so essentially had 1 window And not the friendliest staff"

Pros: "Great crew with positive attitude. Boarding was non chaotic and plane was clean and new."
Cons: "Food could be much better"

Pros: "Crew was nice but flight was delayed due to maintenance so I’m still stuck at the airport here and no vouchers for anything."
Cons: "Flight would’ve been on time"

Cons: "I requested for wheelchair die to my knees problem, but there was no wheelchair for me at Narita and Bangkok."

Pros: "JAL flight crew were the best"
Cons: "all were good"

Cons: "Seat comfort"

Pros: "For being stuck in a small space for twelve hours, they made the experience about as good as you could ask."

Cons: "Paying for non middle seats"

Pros: "Boarding was more efficient than I expected. And the leg room was very good, but the seats were narrow. Narrow seats made it a bit uncomfortable for a long 13 hour flight. Crew was efficient and very friendly."
Cons: "The sandwiches were too cold - actually had ice cycles. Narrow seatingwas constricting and entertainment wasn't varied enough."

Pros: "Entertainment and crew"
Cons: "Not much room to move around for such a big trip"

Pros: "The amount of things to keep you entertained for the long flight"
Cons: "I had to have my seat up the entire route so that made a very uncomfortable flight was never able to really rest"

Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."

Cons: "Foo"

Pros: "The flight itself was fine -- I never felt any major discomfort."
Cons: "All three of our luggage were left behind in Chicago; normally it would not be a big deal, but we are leaving for a trip right away and needed our suitcases, clothes, and the souvenirs we had bought for our friends. This inconvenience is why I rated this flight low."

Pros: "Amazing entertainment selection, comfortable."

Pros: "The food and seat back entertainment were great, as well as the staff"
Cons: "Legroom was borderline inhumane, as a 5'10"adult I don't think it's too crazy to ask for a little more space on a 12+ hour flight. Good luck sleeping"

Cons: "There were no available snacks and drinks between meals in a long international flight. In other airlines, they have continous supplies of snacks and drinks at the food area for passengers to enjoy at their leisure."

Cons: "I loved everything"

Pros: "Great food, professional conduct"
Cons: "Couldn't control window tint after we left California"

Cons: "one staff member was extremely rude when asked for another beverage."

Pros: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Pros: "Entertainment was great. I really liked the touch screens on the chairbacks. Food was fine for airplane food. It came more than I expected. Get sandwiches over the meals, they are better quality. A vegetarian guy had a hard time but the crew tried to help him out. Comfort was ok for a 13 hour trip. The chairs are not really the best and my back hurt after a while. Make sure you stretch! Crew was nice except for one lady. But she wasent rude just... non responsive. Other members were fantastic though. Boarding was very painless."

Cons: "Veggies and salads: gross - should have been blanched. Mid- flight snack was literally frozen. The meat had ice crystals!"

Cons: "There was a problem with the plane and we were stuck with very warm conditions for 2 hours and 40 minutes before we took flight."

Cons: "Switch our seats that we paid extra to reserve, was not a fan of this! Internet also didn't work after we paid for it. However they did make things right already."

Pros: "Everyone was so helpful. The flight was very quiet and peaceful."

Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."

Pros: "Gate crew provided frequent updates about the nature and duration of our substantial delay in takeoff. Polite and efficient crew"
Cons: "2.5-hour delay caused me to miss connection in Tokyo. Boarding took a long time. Nearly one hour for my suitcase to emerge on carousel, well after all other bags. Legroom minimum in coach. Sandwich for the snack was frozen in the middle."

Pros: "Customer services was good."
Cons: "Seat was too small,food was disappointed."

Pros: "Everything was great their wasn't enough clarification as to what airline I was fliying. It said Japan air on my confirmation email but it would up being through American Airlines. The experience through American was superb but I would of liked clarity on such airline I was going to fly with."

Pros: "Great choices of entertainment that made the flight very enjoyable"

Pros: "Flight staff was friendly."
Cons: "Complainers. Shame on the parents who raised such pretentious a--holes."

Pros: "Crews are very friendly, thank you"

Pros: "There was quite a large selection of movies. New releases to old classics. All free."
Cons: "Boarding was delayed by a few hours due to mechanical issues but they did give us free food and drinks once we were on the plane."

Cons: "My outbound flight to Manila had an overnight layover in Japan. I asked at the luggage check-in at O'Hare International Airport if they can check it all the way through as I had planned to go outside of the Narita airport for the layover. They told me I couldn't check the luggage all the way through and that I had to pick it up from baggage claim once I land in Narita. From there I had to check-in the luggage again on the same day. When I took my luggage out from baggage claim, I tried to check-in and the counter crew told me I was given wrong information. I had to keep my luggage with me until my flight the following day. On my return flight from Manila and another overnight layover in Narita, the check-in crew at NAIA told me I could check-in my luggage all the way through, and that they also allowed this at my outbound flight to Manila. The check-in crew at O'Hare International Airport gave me wrong information."

Pros: "The seats were comfortable. The flight attendants were courteous."
Cons: "The food was not too good."

Pros: "Selection of movies was excellent. I requested vegetarian meals, which were good, although not filling. Thankfully the flight was not crowded and we were able to get a row to ourselves. Flight attendants were very nice. Appreciated the frequent beverage offerings to stay hydrated. Overall a good experience."
Cons: "Paid the extra for an aisle seat, which was irritating to have to do, but my husband has arthritic knees and needs to get up frequently to walk around to avoid pain,"

Pros: "They passed out headphones for the entertainment early in the flight. The meal service was efficient and more than adequate. The fight also arrived 30 minutes early."

Pros: "It was all good.it was"

Pros: "Got to my destination on time."
Cons: "Where to start? How about when I checked in at the counter, I asked the check in attendant to add my FF number on my ticket. They said they'll get right to it, handed me my tickets and sent me on my way. It never happened. Not a big deal, I can request the mileage post flight, but still something. Look at my tickets, that I had booked a week in advance and specifically reserved an aisle seat. My ticket says "Priority Verification," whatever that means. Turns out it means you don't have a seat, and you get the worst of the worst. So what seat is the worst? How about the middle seat in a row of 5. The middle in a row of 5, on a transoceanic flight... What kind of airlines has 5 in a row? The guy next to me spent $300 for his ticket, I spent $1200, for the same flight, and this is the kind of seat I get? The plane felt like it was straight out of the 90's, carpeted center walls, old seats, tiny tv's. Overall, a plane that felt had not been updated in decades. Took 20 minutes for a flight attendant to respond to the flight attendant sign. This wasn't during beverage or food service, just a normal time at cruising altitude. They also don't have eye masks. Every other transoceanic flight I've been on has them provided in the seat pocket, American Airlines doesn't even have them on the plane! Economy class has no USB or power outlets, the in flight entertainment is about a 5" screen in probably 260p resolution. Decent selection of movies, but you have to join the movie in progress or wait approx 10 minutes for the next movie to start. Legroom was okay unless you had one of the entertainment boxes in your way, then that takes up 30% of your space. Some of the tray tables do not have cup holders, on the top, bottom, or anywhere on it. Also my table was tilted, so every time I put a cup on it, it slid right off. Seems like a minor complaint, but eating dinner and fighting a sliding cup the whole time is a pain. Dinner and breakfast tasted decent, but you can tell American is cheap on the food. Most airlines will give something like a main course, a bread roll, fruit cup/salad, juice, small dessert. American gives you the main course and a fruit cup and that is all. Crappy utensils too. Overall, if I had paid maybe $200 for the flight, I wouldn't have any room to complain, but because American holds the government carrier contract for FY17, I had to fly on them at exorbitant cost, and would never recommend them to anyone."

Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"

Pros: "It was a very peaceful flight. The crew was extremely professional, and courteous, one of the members went out of her way, and frankly it was the kindest flight attendant has been to me in a while."
Cons: "The typical complaint you would hear regarding airplane food. Though, it does not warrant a true complaint of the flight."

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "Terrible"

Pros: "The crew were friendly. We arrived ahead of schedule."

Pros: "The crew were helpful and as I have a disability they gave me a chair with moreegroom and closer to the exit."
Cons: "It took a long time before they offered beverages, we were in the air for more than 1.5 hours before they came by to offer drinks"

Pros: "Better than I thought it would be."

Pros: "Great crew is what made the short flight awesome!"

Pros: "The crew was very friendly and professional and the seats were slightly more spacious than a typical US domestic flight, though still not comfortable. The entertainment was excellent. Many of the movies were recent releases and lots of award winners. The earbud sound was awful, but I may have just gotten a dud pair. Luckily I had brought my own. the vegan meal was surprisingly good."

Pros: "The movie selection was very good."
Cons: "The seat was kind of tight."

Cons: "Didn't have a whole lot of movie options relative to other airlines Food was basic but ok Zone boarding was not a good idea"

Pros: "I liked the selection of movies and entertainment. I had brought a book, podcasts, and games, but I ended up just watching movies."
Cons: "The seats recline so far that the headrest screen ended up way too close to comfortably watch movies or effectively use the tray. The people in front of my wife and I kept their seats fully reclined, even during the meals, and it was very uncomfortable. One of the meals had a pepper sauce that had such a strong smell that I was nauseous until the end of the flight. While the chicken meal I ate was fine, there wasn't much chicken at all."

Cons: "Crazy uncomfortable seats, esp for such a long flight. I’m 5,7 and my knees were jammed into the seat in front of me for the whole flight. Spent 45 minutes trying to land because of weather was very inconvenient. Other than the free dinner/breakfast we were never given the option to buy food."

Pros: "Food was pretty good."
Cons: "Taller so hard to get comfortable."

Pros: "The attendants were friendly. The air conditioning was on point. Good music. I listened to the new slowdive for the whole flight."
Cons: "There wasn't anything I remember not liking. It was great."

Pros: "I had room!"

Pros: "Nice plane, solid food."
Cons: "Waaaay too hot."

Cons: "While booking the tickets I was told that my luggage will be checked in till my final destination but I had to collect them at Narita airport. I had to cancel my plans of sight seeing at Tokyo downtown due to this."

Pros: "I was concerned the length of travel. The flight and staff were very enjoyable. The meals were tasty. Will definitely book again."

Pros: "This flight was cancelled; I don't have any remarkably positive comments about it."
Cons: "This flight was delayed for several hours after we had already boarded (due to maintenance, I think), then was unexpectedly cancelled. Air Canada staff did not communicate with us clearly about the cancellation. We asked several staff members for help and some of them simply walked away; seemed like staff did not know what was going on. We over 90 minutes for in-person assistance, only to be directed to a telephone to re-book our flight. We missed an entire day of our trip to Japan. I'm very disappointed in my experience flying Air Canada."

Cons: "Food was terrible Flight was not full and I tried to get bettuer seating but I was told there is none available. Then after boarding they had someone else with the same seat number. Very strange"

Pros: "Overall air cabin crew service was great. Food was average. Seat was comfortable. Entertainment was great!"
Cons: "My elbow keeps pressing on the light button on the remote on the right arm rest which was slightly irritating. But nothing major"

Pros: "On time departure Food was good"
Cons: "Flight attendant should be friendlier"

Pros: "I liked how the pilot gave updates and info, especially if they anticipated turbulence. Entertainment was super for such a long flight. Loved the Oscar nominated films."
Cons: "I lost my sunglasses somewhere at my seat and couldn't find them!"

Pros: "The seats were unbelievably squishy. And the crew was quite rough."

Pros: "On time"
Cons: "Food not so good and far in between"

Pros: "Nicely managed and well served."
Cons: "None. The food and entertainment were rated 3 stars as there wasn't any for this flight."

Pros: "they had many movies. I enjoyed watching two of them."
Cons: "Food was just okay."

Pros: "the crew was super nice. very friendly and caring. the entertainment was perfect. boarding was easy and timely."
Cons: "the seats offer little to no lumbar support. this was midigated a little with the pillow and blanket, it didnt really do much. for someone who has lower back issues, this was a big problem, a reason i am dreading my flight home. on top of that, it was my first time flying internationally, so i had no clue i had to hunt down my flight via flight time board."

Pros: "Boarding was on time. Comfortable sheet."
Cons: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."

Pros: "I liked that I was switched to Japan airlines. Things went smoother from there"
Cons: "Didn't get to fly the day I was supposed to"

Pros: "Great airplane service, people and amenities"

Pros: "Food and crew were awesome, very attentive to details."
Cons: "Got delayed for almost two hours so rush hour in Japan was my welcome party and it was horrible, when you are on a tight schedule two hours is two much, lost my flight connection to Hiroshima, had to go on bullet train which added 4 more hours instead of 1:25 on a plane."

Pros: "Fairly quick! Staff were really nice and helpful."
Cons: "Flight was delayed one hour. Very uncomfortable seating arrangements for a long-distance flight."

Pros: "I appreciated the timing of when they fed us. It was almost like they read my mind each time I thought... Hmm I'm getting hungry. The movie/tv selection was excellent."
Cons: "I felt cramp, which it's economy class so of course. But in the back there were tons of open rows and I wish they had spread us out."

Pros: "I had never flown before the day I flew with Air Canada, and the flight I had with them was an international flight to boot- about 13 hours. I was very comfortable in my seat, and caught a fair amount of sleep on the plane. The food was pretty good for "airplane food" reputation, and Air Canada's in flight entertainment is abundant."

Pros: "It was excellent!"

Pros: "Everyone was super polite"

Pros: "Although I had to walk quite a way to get to my seat, once I got there, I had a very comfortable and enjoyable flight. The food was good, the bathrooms were close and easy to get to, the crew were friendly and helpful."
Cons: "I wish there were more wholesome movies or audio books to choose from."

Cons: "Not a single flight during my entire trip, including flying back home, departed on time."

Pros: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Cons: "Need more E books and audio podcasts."

Pros: "Decent movie and game selections."
Cons: "The flight attendants seemed unhappy, sassy and got frustrated easily."

Cons: "Small seat, cold food, main dish was not good, poor selection of movies"

Pros: "Not much. Maybe the boarding is not bad and the flight is on time"
Cons: "The crew is rude and unprofessional. Really low efficient and the seats are uncomfortable. Too tide for a 14 hours flight"

Pros: "Awful"
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."

Cons: "We waited nearly two hours AFTER WE BOARDED THE PLANE for a flat tire to be changed, or so we were told. In typical airline fashion, we were told several times that the delay would probably take about 15 minutes, turning into nearly 2 hours. In combination with the change I described above and the 9.5 hour flight to Tokyo, we were completely done in for 2-3 days after we got to Tokyo."

Pros: "As a 6'5" guy, I was worried about spending ten hours on a plane. Air Canada made the flight enjoyable with comfortable seats (even in the economy class) and high quality flight attendants."

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Pros: "Comfortable seats with great entertainment options. The flight attendants were especially wonderful. They were always smiling and good conversationalists."
Cons: "Boarding was delayed and there wasn't really any organization. A flight to Beijing was boarding at the same time at the gate right next to ours and passengers were getting mixed up, causing longer boarding. Some better signage or direction from staff would have been appreciated."

Cons: "once again quantity and quality of food was below that provided by the five other international carriers I have used in the recent past"

Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."

Cons: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."

Pros: "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
Cons: "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."

Pros: "Movie selection was awesome, got to see Spectre"

Pros: "Entertainment was decent, and one of the crew members was very kind. The others seemed overworked."
Cons: "Flight was delayed two hours for maintenance, which was better than flying with a maintenance problem. Would have appreciated better information/communication about the delay."

Pros: "The flight experience overall was excellent."

Cons: "The flight attendants are extremely rude. Even when the passengers were sweet to them. In general horrible horrible horrible customer service. For that reason I don't think I'd fly on air canada again."

Pros: "Friendly staff - clean, newer plane."
Cons: "Sound/video system kept rebooting in both of our seats and volume would randomly increase/decrease. Arm rest controls easily bumped (does not seem to be the reason video system was problematic)."

Pros: "The crew, the food and entertainment."
Cons: "Comfort in the seat."

Pros: "Service by the ANA crew was excellent"
Cons: "Comfort"

Cons: "Premium plus Economy was not as advertised"

Pros: "Flight was on time"
Cons: "Food, not overselling the flight, age of plane, bathroom cleanliness"

Pros: "Crew was great."
Cons: "Entertainment center."

Cons: "Flight left 2 hours late and we sat in plane whole time. Crew did nothing to make the wait better. Horrible experience."

Pros: "Entire crew members, food, hospitality & aircraft !!"
Cons: "I couldn’t get my aisle seat & missing my Hindi movies.."

Pros: "Everything was mediocre at best."
Cons: "The food was terrible. The cabin crew was aggressive. The seat and leg room was cramped. The temperature was unbelievably hot."

Pros: "This United flight was really an embarrassment when it comes to international flights for many reasons."

Pros: "Premier access makes a big difference in service!"
Cons: "Nothing"

Cons: "Staff accomodating wheelchairs people is not really pleasant manner."

Pros: "Nothing I like about it ."
Cons: "Food suck . Seat not Comfortable . Entertainment Not much options. Lightning to bright . This flight nothing compares qutar airlines!"

Pros: "Flight was comfortable despite long distance"
Cons: "Food service could have been better timed as we had breakfast around noon local time"

Pros: "Great crew, food was good"
Cons: "Still need updated seating for room and comfort"

Pros: "On time, not crowded, seat with enough space, responsive screen and good sound"

Pros: "Spacious enough (for economy), decent food, no delays in boarding or in schedule"
Cons: "I was surprised at the rudeness of the female staff towards people who didn't understand her the first time she said something. Obvious looks of anger and condescending tones towards those people spoke to poor customer service; however, one male staff was really friendly and fluent in Japanese. Very helpful"

Pros: "Until they can make the chair recline backwards a little more (which, space issues may never allow for and I acknowledge this), and give food a bit more substantial then it won’t be 5 stars. However, exceptional stewartess and captains with humor made this 14 hour flight bearable."

Cons: "Uncomfortable seats for a very long flight."

Pros: "Lots of good movies to watch; inflight meal was pretty tasty."
Cons: "Couldn't check in on line; couldn't get a seat at airport check in and had to get assigned at the gate. Understand that the flight was fully booked but still was a little uncomfortable as I couldn't get an aisle seat."

Pros: "ANA: Flight attendents very nice"
Cons: "ANA: Seat was uncomfortable for a seven hour flight....Could not totally recline ANA: Food was very basic--not a business class meal"

Pros: "Great flight and crew"

Pros: "I wouldnt know"
Cons: "I didnt like that I was charged almost a full month after the booking and wasnt reimbursed for ANAs fuckup"

Pros: "Polaris"
Cons: "Nothing"

Pros: "It is like going to the dentist, long, boring, uneventful. That is good. Eventful flights are scary"
Cons: "Couldn't select my seats ahead of time."

Cons: "I thought it was ANA but it was United."

Pros: "I got upgraded from Economy to Economy Plus without being charged a dime more. And the difference between the two classes is very noticeable! The Economy Plus seats may have an extra 3" per side and it's awesome! Plus, United partnered up with ANA for my first leg to Manila and that plane was spectacular, as was the top-notch crew!"

Pros: "The services"

Pros: "Hostesses came around often"
Cons: "I don't know if I can ding ANA though I paid for a ANA flight and got an entirely United flight. The media was rather old and the screen looked like it hadn't been updated since they got a touch screen, which didn't work all that well. The food was terrible. Only beer and wine was complementary."

Cons: "Food was not good"

Pros: "Large selection of movies to keep me entertained throughout a 13 hour flight."
Cons: "The food did not sit well with me. Seats became uncomfortable after a while, made it difficult to sleep."

Pros: "There was a nice selection of entertainment"
Cons: "The plane was not comfortable at all for an International flight. United should invest in bigger planes for flights over 6 hours. I could hardly sleep since the seats were so uncomfortable. Further, I was unable to get up and move around as much as I had on other international flights. There was no room on this plane to walk around and stretch. The food was mediocre. Quantas, Air China and Japan Airlines have much better meals."

Pros: "I liked the power outlets that were available, as well as the USB! I have trouble sleeping on flights, but the great options for the in flight entertainment made it more than bearable. I will always choose to fly United now."

Cons: "I coudnt make an on line checked in, and i called i asked for aisle seats the gurl said yes and its checked in but when i recieved the boarding pass it was middle seat and the worst seat ever at the emergency seat, it was really small the food was terrible service was so bad ! No more united airlines for long flights."

Pros: "On time."
Cons: "Crammed seats, poor quality entertainment system (but at least with access to in-seat monitor, while on the way to the US that was not available), no additional amenities of any kind, including in the restroom, bad quality and insufficient quantity for food and drinks, and the usual/to-be-expected poor/disrespectful attitude of the United flight and gate attendants."

Pros: "Almost didn't make my connection."

Cons: "$660 in baggage fees for a military traveller who signed up with a U.S. Flag carrier. The whole purpose of choosing United was their baggage limits, instead its just a code-shared flight with ANA as the operator and I end up paying loads to bring home equipment. Will use a budget airline that is more upfront with their fees next time."

Pros: "Good movie selection, easy and unremarkable flight. Great way to travel!"

Pros: "The crew was doing their work well."
Cons: "At the boarding gate over 30 people were in line to get a seat number. I thought I had successfully selected my aisle seat online but was arbitrarily given a middle seat. I tend to use the washroom often. I had to climb over a sleeping passenger many times, without waking him up. One gentleman had some serious problems there but it was clear he was not getting any resolution. he was obviously very very frustrated. Syrupy sweet noodles?"

Pros: "Nah, sorry I don't have any special for the flight!"
Cons: "The United flight so far was a terrible experience for me. the food is so salty and so little!! I am a person who love to eat so much, but the food (noodle) was very bad, I didn't finish it. The ice-cream at first I'm so excited and the taste very good! However, it been already melted so... I'm so disappointing. There is no entertainment on plane... I'm so boring"

Cons: "One of the stewardesses had a terrible attitude. She was rude to people and rolling her eyes at them. She also seemed to be rude to her fellow co workers."

Pros: "Food"
Cons: "Did not have enough good snacks"

Pros: "11 hour delay announced iteratively in two hour increments. Worst flying experience to date. I may no longer fly united as a result."
Cons: "The 11 hour delay preceding my 14 hour flight."

Cons: "Ana flight attendants are the best!!! Excellent service cheeers"

Cons: "Everything was horrible. The fried noodles that they served was too soggy. The crew was understaffed but it won't justified their bad service. I called twice and noone came to helped. They had a young Asian male flight attendant that was flirting with other 2 guy passengers. But when other passengers approached him he wasn't very nice at all, he had this unpleased face all the time, It was hot and we couldn't connect to the internet. It was just horrible. Sucks paying so much for a very bad service."

Pros: "About as comfortable as a trans-pacific flight gets in economy class. Plenty of leg room, great entertainment choices, surprisingly good food - and plenty of it, by the time breakfast came around I was actually too full to eat it!"

Pros: "On time"
Cons: "The older female attendant was extremely rude . Noted her inability to communicate with an obvious mentally challenge teenager. This attenders needs to retire she appears to be very tired of her job giving United a very poor image."

Pros: "I did not like anything. Please people don't book through kayak. Scam website"
Cons: "Flight delayed. Stayed at airport for more than 2 hours. Baggage lost."

Pros: "the japanese speaking flight attendant was exellent! she was very observant to passengers needs. i was also pleasantly surprised by the entertainment system."
Cons: "there was a flight delay due to maintenance, which was inconvenient."

Pros: "Economy Plus seating was quite comfortable. Movie and TV selection options provided wide variety which gave me an opportunity to view several titles on my wish list."
Cons: "The menu card did not provided selections for this flight and the crew description was very broad - pasta or noodles. For example, "ravioli with marinara sauce or chow mein with vegetables" would have been more helpful."

Pros: "Computerised and self check-in was good and fast."
Cons: "Require united app on smartphone or tablet. Don't expect personal screen as its not available. Unfriendly crew and food was bad."

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