Pros: "The experience was really good. I’ll be using JAL again."
Cons: "Keep doing a good job."
Pros: "Seat super comfy"
Cons: "All okay"
Pros: "JAL operates with incredible efficiency."
Pros: "Boarding very efficient."
Cons: "I am satisfied with AA overall."
Pros: "The crew members polite and nice."
Cons: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Pros: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Pros: "The EMIRATES flight was nice. Japan airlines has good leg room."
Pros: "Food was amazing and stewardess courtesy to passengers."
Cons: "Check in and apps stuck in 80'"
Pros: "Good efficiency for boarding an good in air entertainment"
Cons: "Delayed for an hour while already boarded"
Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."
Pros: "Spacious leg room."
Cons: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Pros: "Overall is good :)"
Pros: "Food was great"
Cons: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Cons: "Everything. I will fly out from Narita from this point forward."
Pros: "Good service. Flight went off without a problem."
Pros: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."
Pros: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Cons: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Pros: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Pros: "Flight was comfortable enough"
Cons: "4 stars for food and entertainment as it was only an hour flight."
Cons: "Everything was great!"
Pros: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Pros: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Cons: "Can't really say anything bad! It was great!"
Pros: "The flight attendance we're awesome"
Cons: "Nothing. This was a great flight."
Pros: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Pros: "Boarding and crew"
Cons: "Lost luggage"
Cons: "more movie options!"
Pros: "Nice and quick flight, had a free space next to me on plane"
Pros: "Awesome experience, nothing like any other. Will fly again."
Pros: "JAL doesn't disappoint!"
Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Pros: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Cons: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."
Pros: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Pros: "Nice people, good food"
Cons: "Old-=fashioned business configuration"
Pros: "The seats were very comfortable, the staff were friendly"
Cons: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Pros: "All was fine"
Pros: "The airplane and all crevices"
Pros: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Pros: "Comfort seat, decent food, polite service"
Pros: "Crew was very pleasant professional and caring."
Cons: "Seat bottoms could be more comfortable."
Pros: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Cons: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Pros: "Politeness of staff, cleanliness, promptness and efficiency."
Pros: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Cons: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Pros: "Very polite and fast service, international Languages"
Cons: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Pros: "Korean Airlines now definitely ranks on best airlines to travel internationally. Great legroom, good food, and a terrific cabin crew who was helpful and kind."
Pros: "Crew was amazing and attentive as always."
Cons: "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
Pros: "Crew was friendly food was great, flight was safe."
Cons: "More room"
Pros: "Everything was great!"
Cons: "More dates available for reward redemption"
Cons: "Seat lacked good padding, very uncomfortable for 12 hour flight"
Pros: "Comport seating"
Cons: "Food quality needs to be improve"
Pros: "crew and movives"
Cons: "food was so so."
Cons: "Korean air business class does not match their standards any more"
Cons: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Cons: "Food and entertainment were not offered so I can’t rate them."
Pros: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Cons: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Pros: "The crew was great."
Cons: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Pros: "The movie selections were pretty good and was enough entertainment for the long flight"
Cons: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Pros: "Good food"
Cons: "Flight was about 13 hours long ☹ but that how it's"
Cons: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Pros: "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."
Pros: "The leg room was pretty generous compared to other airlines."
Cons: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Pros: "I enjoy flying Korean Air. I get great deals with great service and accommodation."
Cons: "It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours."
Pros: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Pros: "The in-flight experience is just fine."
Cons: "It was painful and required multiple phone calls to get a seat assigned. I kept being fobbed off until later... "you can pick your seat when you check in 48 hours before". "You can't check in now because it's a US flight, so it's only 24 hours". "You can't check in now because of visa documents something you have to check in at the airport". None of this was written down, or even satisfactorily explained when I tried to understand what was going on. Next time I'll fly Asiana on the hope they have a better online seat selection system that doesn't involve bizarre US checkin policy."
Pros: "Food and accommodating flight attendants."
Pros: "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
Cons: "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
Pros: "Crews are kind and nice. No complain about the service the crews provided."
Cons: "The chair, need to be more comfortable"
Pros: "Politeness, cleanliness and food."
Cons: "Nothing to mention"
Pros: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Cons: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Pros: "Business class lie flat bed"
Cons: "Crew does not pay attention to you"
Cons: "Lack of food option for vegetarian"
Pros: "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
Pros: "food selection & crew courtesy"
Pros: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Pros: "Good service and on time"
Pros: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Cons: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Pros: "Polite and courteous crew. Good movies on the flight back."
Cons: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
Pros: "Overall, very good."
Cons: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Pros: "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
Pros: "Very friendly crew and quick boarding process"
Cons: "Seat is a bit narrow,"
Pros: "The cabin crew was very courteous and attentive. There was a passenger on my flight who appeared to pass out and I was able to observe the care the cabin crew provided him. They acted very professional while the person appeared to be in and out of consciousness. The person eventually became better, but it is always good to see a well prepared crew deal with an issue. Also I am happy they had the bim bim bop on this flight. I didn't have it on the flight I had from Riyadh to Seoul that I took to get out there."
Cons: "The movie selection of Hollywood hits could have been a bit more robust, but it was more that fine."
Pros: "I liked that i had two seats to myself"
Cons: "No VR goggles"
Pros: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Pros: "Excellent service and comfort, from start to finish"
Pros: "Window seats in business class have direct isle access without having to disturb your neighbor."
Pros: "Nice bibimbap"
Cons: "Boarding staffs at Tan Son Nhat Airport"
Pros: "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."
Pros: "Beverage service satisfactory."
Cons: "The fact that this JAL Flight was operated by Korean Air meant that not only was the staff different, the the plane itself was an older and smaller model with extremely little room and zero entertainment systems. Both of these developments were severely disappointing given that the 2 hour round trip was 440USD, and flying on a budget airline would have provided basically the same experience for much cheaper. Furthermore the flight was delayed for over an hour taking off at almost 10:00pm instead of 8:40pm. The meal service was quite disappointing as well given the long wait. This delay nearly caused me to miss the last train into the city, in which case I would have needed to take an incredibly expensive Tokyo taxi ride to my accommodation. This was avoided by luck alone, as the airport immigration lines at Haneda airport were uncharacteristically empty. All in all, it was a surprisingly frustrating experience and remarkably stressful. I have known JAL and Korean Air to both be excellent carriers and was quite disappointed to have such a poor flight experience could have been exceeded by an average Peach or Vanilla Air flight."
Pros: "The flight staff is always a pleasure to fly with."
Pros: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Cons: "Again, my special meal request wasn't found and I ended up eating nothing"
Cons: "Selecting seats online"
Pros: "Great service!"
Cons: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Pros: "Excellent service from the cabin crew."
Cons: "The Japanese (Washoku) breakfast was not as good as I expected."
Pros: "Almost everything"
Cons: "Slightly delayed"
Cons: "My experience overall is fantastic"
Pros: "Crew was very friendly and the service was reasonably good."
Cons: "Seats were not very comfortable."
Pros: "The crew was very good. The service was fine."
Cons: "The food could have been better."
Cons: "Old Aircraft Interior, could be more comfortable"
Pros: "Crew was good. The food was good quality."
Cons: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Pros: "Service, crew, seats, punctuality"
Cons: "Bad food, cold coffee and tea."
Pros: "Crew - excellent service orientation"
Cons: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
Pros: "Food and entertainment has to be better."
Cons: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Pros: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Cons: "If the seat reclined a bit more, would be nice."
Pros: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Pros: "Staff are super kind."
Pros: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
Pros: "Food and service was excellent."
Cons: "Seats in economy were narrower than other airlines."
Pros: "Good communication, food and services"
Pros: "free movies"
Cons: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Pros: "Very comfortable plane and excellent service."
Pros: "Food was served with metal utensils."
Pros: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Cons: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Pros: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Cons: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Pros: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Pros: "Almost everything was good"
Cons: "Check in was complicated."
Pros: "Great service. Crew are kind and friendly!"
Pros: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
Pros: "Very awesome and polite crew. Exact reason why I chose ANA"
Pros: "Efficient, courteous crews,"
Cons: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Pros: "Food legroom service friendliness"
Cons: "Could not view flight info on map"
Pros: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Cons: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Cons: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Pros: "Very pleasant. I upgraded to economy plus so that was a bonus."
Pros: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Cons: "The seats seem small and are ok in comfort."
Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Pros: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Pros: "everything was so smooth!!"
Cons: "entertainment : wish there were more japanese comedies!!"
Pros: "It was clean and nice"
Cons: "Not enough English movies/tv shows"
Cons: "The seats were uncomfortable to sleep in."
Pros: "The plane they used was B-787"
Cons: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Pros: "Cabin comfort"
Cons: "Only two Hindi movie"
Pros: "The best service I have ever received. The stewardess ladies are incredible."
Cons: "Alternative movie options."
Pros: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Cons: "The on line check-in failed and no explanations."
Pros: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Cons: "I liked everything, everything was excellent"
Pros: "Best flight I've ever had"
Pros: "The service was excellent"
Cons: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Cons: "The seat covers looked worn and dirty. Needs an upgrade."
Cons: "Flat beds on second flight"
Pros: "Always love the SIA business product on long haul."
Cons: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Cons: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Pros: "Extra touches and super pleasant and courteous staff."
Cons: "Very cramped. Worst leg of the journey"
Pros: "Dim sum between Hong Kong & Singapore."
Pros: "Premium economy was great."
Pros: "I like everything crew, etc"
Cons: "Nothing reallly"
Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"
Pros: "Customer service, food, seats"
Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Pros: "Excellent crew, service and food"
Pros: "Easy red eye flight, just slept the whole way"
Cons: "Singapore airline is always awesome. Crew professional and very caring"
Pros: "The economy section of the upper deck of the A380 is great!"
Pros: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Cons: "Reclining seats tend to make me caustaphonic with the limited space"
Pros: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Pros: "Entertainment system"
Cons: "Uncomfortable seats with no space, arrival at last gate"
Cons: "Poor service."
Pros: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Pros: "The aircrafts, on-board service on Sin Dxb route"
Cons: "The thing that Inhad to fly Silk Air with one of four flights."
Cons: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Pros: "I like everything about Singapore airline service."
Pros: "Business seats were excellent"
Cons: "All was good!"
Pros: "Service was great especially the food"
Pros: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Cons: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Cons: "Too salty Hindu non veg meal"
Pros: "Best Inflight Service Best Inflight Food Best Lounge"
Pros: "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Pros: "Great service always"
Cons: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Pros: "Everything great personnel"
Pros: "No fuss flight but lacking that something extra"
Pros: "Amazing plane and crew!"
Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."
Cons: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Pros: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Cons: "Flight was over too quickly."
Pros: "Friendly staff, excellent customer service, great food"
Pros: "The staff were great, very efficient."
Cons: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Pros: "Clean ,on time"
Cons: "The movies were not updated"
Cons: "The video screens need to be upgraded"
Cons: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Pros: "It was a standard flight"
Cons: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Cons: "The movies choices in the in-flight entertainment were wanting."
Cons: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Pros: "A very comfortable flight with no turbulence!!"
Cons: "I loved the crew!! Hard working and attentive!!"
Pros: "Food was good"
Cons: "Wish I could have picked my seats prior to checking in"
Pros: "Crew were kind and always checking on passengers."
Cons: "Need more entertainment options."
Pros: "crew was efficient. economy seats are roomier than most. food is tasty."
Cons: "no salt or low sodium option meals for people with heart disease and dietary restrictions. less repetition on same announcements that interrupts watching/listening to entertainment console."
Pros: "Good legroom in"
Cons: "Food and entertainment"
Pros: "Staff friendliness, leg room"
Cons: "No sleeping eyepatch"
Pros: "I liked how clean everything was."
Cons: "Before the flight I checked everywhere to see if there was an in flight meal so I could request a vegetarian one, there was no indication that food would be served. When there was food the only option had chicken, very disappointed in this."
Pros: "Service staff was great, excellent service"
Cons: "Planes are a bit dat d"
Pros: "We were able to check in and board the plane on time. Im fully satisfied."
Cons: "The food isnt good."
Cons: "Only 20 odd movies on all flight?. Not having range in beer ( they only had 2 Korean brands)"
Pros: "The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent."
Cons: "We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing."
Pros: "Food and the services by flight attendants."
Cons: "tight seat."
Pros: "2 free checked bags."
Cons: "Old, uncomfortable seats. No in-seat power. Weak entertainment options on tiny screens. 3-4-3 configuration means no seat is a good seat. No legroom. I hated my experience on thus airline and will work to avoid on future trips to Asia. Paid $200 for two bulkhead (NOT exit row seats) and flight attendants hassled me about where I kept my carry-on tote bag. Avoid, avoid, avoid."
Cons: "Korea to Phnom Penh the food could be better."
Cons: "Checking was great, Ajay was very helpful. Boarding was unorganized, Female staff was very unfriendly and untrained. Even after announcement for priority boarding for travelers with kids.. Ground staff was not helping anyone."
Pros: "The flight attenants beautifull"
Cons: "English subtitles for movie collections"
Cons: "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
Pros: "They took care of my mom's heavy luggage and changed her to better seat."
Cons: "Weighing hand carry bags in Manila"
Pros: "everything OK"
Cons: "the food was served in a carton box, the meal was a sandwich and desert in a cup."
Pros: "Having a full meal on a short (2 hour) flight was a nice surprise."
Cons: "When we landed in Tokyo, didn't have a gate and had to ride a bus back to the terminal. I haven't had to deplane outside since the 70's."
Pros: "Overrall Experience was very good. I told my other family members to always buy the tickets for Asiana airlines. Very Friendly staff."
Pros: "Nothing, very poor service"
Cons: "Food, service, delay at airport"
Pros: "Asiana is a great airline. They got me there and back safely, the crew is always nice and professional. No drama...just the way I like it. I will definitely fly them again."
Cons: "The entertainment options were good but limited. If you fly Asiana a few times a month, you will run out of movies to watch. I hope they expand their offerings."
Pros: "Access to restrooms through out the plane should be encouraged to avoid traffic by users in one particular area"
Pros: "i think asiana is one of the best airline in market for their professional services. thanks."
Pros: "Everything except my have severe gi distress"
Cons: "That i got sick from somthing vegetarian served on 2 asiana flights. Im still sick 2.5 days later after arrival"
Cons: "Entertainment console was broken."
Pros: "i like the cabin crew"
Cons: "I didnt like the that there is less leg space in the flight"
Pros: "Flight crew is nice and could speak English. Good experience overall. No real negatives"
Cons: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
Pros: "very good, arriving and departing on time"
Pros: "I was given a great seat and the staff were thoughtful and kind"
Pros: "As expected, the crews' service were good. Comfortable seats and nice meals."
Cons: "On the way back to Singapore, there was no entertainment in each seat. Didn't expect this and never experience from my previous flight with Asiana. There was the main screen in the centre but I can't choose and the lights were on all the way when I tried to sleep. Disappointed that they didn't inform in advance. People expect Asiana as same as SQ which provides full of new equipment such as personal screen on each seat."
Cons: "3x Times I have taken Asiana Airlines there has been some delays It was very cold inside"
Pros: "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
Cons: "Change Flight cost too much"
Pros: "Quick boarding, on time, nice crew, clean plane"
Cons: "After 20 days of returning..movies option hadn't chnged."
Pros: "Great service, great food very content with Asiana airlines will definitely use it again"
Cons: "We wait for about 1 and a half hour to get off the plane due to some "procedures " with a sick passenger"
Pros: "Courteous staff"
Cons: "Can't order special meal online, have to call them. Food was very bad with limited variety"
Pros: "very polite and helpful crew"
Cons: "timing of this flight us last in line behind a huge crowd in immigration. Didn't get thru customs until 11:50pm!!"
Pros: "The seats were roomie and the stayed flight attendence were very nice."
Cons: "When the movie you were watching ended, you had to wait for all the other movies to end before you could watch another one."
Cons: "No drinks except for water were served. It was terrible."
Pros: "Everything was great: service, food, comfort, etc."
Cons: "I liked everything about this flight-- no negative feedback!"
Pros: "Staff was good!"
Cons: "Food, entertainment, seats"
Pros: "The plane was roomy and the seats was comfortable. Flight crew was friendly and helpful."
Cons: "The inflight food was not the best."
Pros: "Super friendly and competent!"
Cons: "Turbulence. Bleh."