|Top route||Okinawa Naha to Tokyo Haneda|
|Top airport||Tokyo Haneda|
Airplane lacks amenities
The service is good, food could be better
Delicious Japanese meals and attention of CAs to passengers.
JAL is very professional
Flight attendants did great job for the families who has toddlers. One of toddlers behind us was crying for 4 hours straight and they helped the parents very well. and flight meal was delicious
Well organized and very quick flight!
The best way to travel a long intercontinental flight. Staff are kind, polite and welcoming. Passengers experience a comfortable low stress environment, Customers feel they are well cared for by a highly trained and professional staff. I will shout from the rooftops when I get back home, "Japan Air is the way to go!"
Pros: Nice staff
Cons: More Movies and TV shows
Pros: Crew was amazing
Cons: Really enjoy the travel with JAL
Pros: It was a great service overall!
Cons: flight didn't even happen
Pros: The seats were comfortable, the plane was empty so could move for comfort
Cons: The food was not very good, the airplane was empty, but assigned seats to fill rows while spouting nonsense about social distancing
Pros: great crew
Cons: better breakfast or snack before arrival
Pros: crew was amazing
Cons: nothing. amazing flight
Pros: The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by.
Cons: The movie selection could have been much better for such a long flight.
Pros: The seat was comfortable, the food was delicious and the aircraft was clean.
Cons: Boarding was awful. The staff definitely need better training at adapting with the Covid 19 situation. Especially, when it comes to unexpected occurrences regarding test certificates and sudden new regulations. Not everything is always black and white and not everyone has the same capacity to afford rebooking flights or re-testing. Treatment of foreigners in general at the LAX airport, on my flight at least, were unprofessional and inconsiderate. I generally like flying with Japan Airlines but after what I have seen and experienced personally I’m not so sure it is still one of my number one airlines to fly with anymore.
Pros: crew was excellent!
Cons: I received a scam ticket. I could not board and had to use another airline and flight website to find another ticket.
Pros: Crew was very attentive. Plane was clean.
Cons: Bigger water bottles?
Pros: The crew was amazing
Pros: Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable.
Pros: Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia.
Cons: Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!).
Cons: JAL cabin attendants and people from customer center were very professional and nice
Cons: Flight crew not too interactive
Cons: American airlines, No entartainment, no hi hello from the crew, no food, not even water... Funny guys, why the have flight people inside the plane :) domestic airlines are always joke compared to the world domestic or overseas....
Cons: Needs more variety of movies
Cons: More variety of movies
On board Japan Airlines flights, cabin baggage should not exceed 21x15x9in. If your hand luggage is bigger, the Japan Airlines assistance team will most likely ask you to pay extra for checked luggage.
Japan Airlines offers direct flights to 78 cities in 21 different countries. Tokyo, Okinawa, and Fukuoka are the most popular cities covered by Japan Airlines.
Japan Airlines concentrates most of its flight operations in Tokyo.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Japan Airlines.
Although JAL is headquartered in Japan and has 4 primary airport hubs within the country, it travels to over 30 additional international destinations, with many of them being found in North America, Europe, Oceania, and Asia. For those interested in going to another country in Asia, you can choose from places such as China, Hong Kong, and South Korea. To go to Europe instead, you can fly to Italy, France, and Denmark.
When flying with this airline, there are four classes for you to choose from: Economy Class, Premium Economy Class, Business Class, and First Class. Economy Class and Premium Economy Class both provide basic services, but Premium Economy seats are larger and have additional legroom. If you fly Business Class, you will have a seat that folds into a twin bed, a gourmet meal, and free alcoholic beverages. First Class includes additional luxuries, such as a private sleeping pod and access to the airline lounge while waiting for your flight to board.
JAL is a member of oneworld, an airline alliance that includes companies such as Cathay Pacific, American Airlines, and British Airways. They also have code share agreements with many additional businesses, such as Fiji Airways, Air France, Iberia, and Qantas.
This airline has an extensive fleet of over 150 aircraft, with a majority of the planes either Boeing, Airbus, or Mitsubishi. The Boeing 737-800 is used most frequently by the company, as it is intended for middle-range flights and fits approximately 120 to 145 passengers. For larger international flights, the Boeing 777-300 is more commonly used, as it can fit up to 500 individuals.