Pros: fine food, the pilot handled a typhoon like a pro
Aug 24, 2016
Pros: I didn't die
Cons: Plane was a bit old, headphone jack barely worked and the screen was scratched to hell
Aug 22, 2016
Miracles on the Run
Pros: With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do.
Aug 20, 2016
Pros: Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent
Cons: 2nd meal, some sort of a rice seafood mixture
Aug 19, 2016
GOOD BUT CAN BE BETTER
Pros: Boarding is efficient. Crew helpful and willing to please.
Cons: The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable.
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