Pros: I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services.
Cons: The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section.