Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price of a round-trip
|$363||(avg. price over the last 2 weeks)|
Good deal for a round-trip
JetBlue, Delta and Qatar Airways have all waived their change and cancellation fees on flights from New Jersey to Caribbean Islands. Confirm policies on booking site.
Delta, JetBlue and Etihad Airways do not allow booking a middle seat on flights from New Jersey to Caribbean Islands.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Caribbean Islands from New Jersey up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew"
Cons: "Everything good"
Pros: "The plane was super empty so everyone had their own row to themselves"
Pros: "Resolved promptly"
Cons: "Asked for water but was forgotten a couple times"
Pros: "Confortable seats"
Pros: "Fast boarding"
Cons: "Entertainment, comfort, food, crew politeness"
Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."
Pros: "Short flight. Free movie was good."
Cons: "Flight attendant Christina (New York crew) did not like that I changed my mind about voluntarily checking my suitcase as there was plenty of room in the overhead compartment when I boarded. She said that the only reason I found room was because, by volunteering to check my bag, I was allowed early boarding. I corrected her by telling her that, no, I boarded early because I paid US$45 for an Extra Space seat. She made a face gesture and rolled her eyes. Very childish and unprofessional. She also seemed to have trouble reading the instructions clearly."
Cons: "the flight was delayed 3 times and nobody could give us an explanation of what was happening, the customer service at the airport was extremely poor, informal and very very inefficient. I would like to know what the compensation will be for this unpleasant event."
Pros: "An overall very pleasant flight with great snack and beverage choices!"
Cons: "Delay flight"
Pros: "Great flight awesome Crew"
Cons: "Cold lol"
Pros: "JetBlue's service"
Pros: "Very nice crew"
Cons: "The flight was delayed, boarding was slow, you could not here the representative over the loudspeaker. Chairs were tight, very little room. They did not even give anything complimentary for the delay."
Pros: "Big seats Lots of leg room Dunkin Donuts served on early flight Cable TV Free WiFi Snacks and drinks complimentary"
Cons: "Staff was alright but not midblowingly awesome, they did their job and did it correctly. I guess I was maybe expecting the staff to blow me away like the rest of the experience did. That said they were real and friendly, so I can't complain at all."
Pros: "Me encantó la gentileza de enviar correos electrónicos para mantenerme informada."
Pros: "Nice crew and clean plane."
Cons: "3.5 hour delay"
Pros: "Attendant , information was good. The crew was professional"
Cons: "Delay Delay Delay"
Pros: "Smooth flight. Great personnel."
Pros: "Fast crew"
Cons: "undisclosed luggage fee by kayak no one told me there would be an additional $25 bad deal Lucille"
Pros: "That they emailed me about the delay ahead of time"
Cons: "Most of airport was close with late delayed flight, would of like hour updates on status of flight so I wouldn't have to wait at the airport"
Pros: "The crew was very attentive and accomadating. I travel with my daughter and her emotional support dog and they were understanding and made the trip easier for her. Thanks!!"
Cons: "The headphones should be complimentary and on flights of 3.5 hrs or more the snack should include a sandwich."
Cons: "My daughter was unable to use her tray table due to how dirty it was."
Pros: "The flight wasn't cancelled"
Pros: "The fly attendance was so nice that he even made a toy for my baby girl."
Pros: "JetBlue rides are always seamless. This one was just delayed multiple times."
Cons: "Delayed over 4 times"
Cons: "Flight was 1 hr 45 min late leaving St Thomas. The staff on both flights were friendly and courteous. Both pilots made smooth landings."
Cons: "Hello Team, my husband and I are very unhappy with the outcome. We were on our way to our honeymoon as we were not let to board our flight in Philadelphia. When our tickets were bought, we had Jon instead of Jonathan. Without any sympathy whatsoever, we were passed around various reps and agents. No one cared to help us make a change and make it to our flight. As we left home (after 2 hours of being at the airport), we continued trying to make a correction over the phone. None of the phone representatives cared to help and kept on delaying and holding us on the phone. After 8 hours, we were told that it's going to cost over $2,500 to have try an evening flight. They ended up marking us as "no show" at the airport which wasn't true. We ended up going back online (on kayak) and purchased new tickets as this option was cheaper. This entire experience was awful. Please reach out if you need any other information."
Pros: "Early boarding for Extra Space ticket holders. Leg room. Quiet/ under control passengers."
Cons: "food service was a bit slower this time."
Pros: "Smooth experience."
Pros: "Good service and comfortable chairs."
Cons: "At least give water."
Pros: "The seats are comfortable and have enough space"
Cons: "This flight was terrible. I was delayed for an hour and a half because they haven't receive the 'catering'. I came from a connection with an 8 hour flight and was really tired. Also there was a lot of turbulence."
Cons: "Los dos vuelos, ida y vuelta, se atrasaron, lo cual me descontentó bastante"
Pros: "Nice crew and boarding on time"
Cons: "Space is very limited."
Pros: "Flight left on schedule, seat was comfortable, crew was polite, crewmembers were bilingual, ride was very smooth."
Cons: "There wasn't really anything I did not like."
Pros: "I paid for even more leg room seat, had seat 1A, upon boarding noticed 1B was occupied by person with a dog, and the smell of dog was making my asthma act up, I asked for a seat change and was accommodated immediately without incident. THANK YOU TO THE STAFF N CREW."
Pros: "the flight was on time and early"
Cons: "We have business class of Hainan airline. we ( two people) take the J blue airline with two baggages to Boston. I read the policy for business class and know the wight of one single luggage for transfer cannot exceeded 70 pounds. Two luggages are 67 pounds and 58 pounds. 250$ was charged. We fell not comfortable."
Pros: "I did not had a problem with the flight crew, the ride was short and it was a good flight overall."
Cons: "My flight was cancelled, the provision were made, I was fine with that. The next day the flights kept getting changed and delayed, no body was giving us an answer. Terrible communication between JetBlue and the passengers."
Pros: "The crew was outstanding."
Cons: "I can't find anything I would change. Maybe a foot massage would have been nice. I got to my destination alive and on time. Thank you JB!"
Pros: "I liked the snaks and service."
Cons: "You should have more movies available."
Pros: "Crew member were excellent"
Cons: "Flight was delayed"
Cons: "Had to wait in the airport for 11 hours to get another flight. No food vouchers weee given. Only a 50.00 credit for future JetBlue purchases. I lost a whole day of work. Definitely not enough."
Pros: "Great prices, excellent"
Cons: "Food should be provided on overnight flights."
Cons: "I couldn't breath well because the air conditoner, smell bad, loud crew and because of that I couldn't sleep and I was very tire."
Cons: "when movies become free, they allready started."
Cons: "Crampt space, cold cabin"
Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."
Cons: "Seats and space"
Pros: "On time"
Cons: "Cold cabin"
Pros: "That we where on the plane... If you consider that we had to make this D-tour to get to San Juan...AA canceled our flight to San Juan in JFK due to wether and not enough standby crews."
Cons: "That the canceled the flight in JFK, and the couldn't get us to to San Juan from JFK the same or the next day!! There was nobody from AA to assist you or help you!! We had this once with Delta as well but they send you the new itinerary in front with a compensation and help you at the airport... For us it's never AA again"
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Pros: "Friendly polite staff. Plane left and arrived on time."
Cons: "Everything was ok"
Pros: "Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!"
Cons: "Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but..."
Cons: "No have owned screen TV"
Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."
Pros: "I liked the seating on the first part of the flight and the snacks"
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Cons: "The exit row seats were very confining g..way to narrow due to type of seat used..had the tray in the arm"
Pros: "On time"
Cons: "3 hrs on tarmac then weather canceled flight then hoax shutdown JFK"
Pros: "The flight had a 3+hour delay leaving New York and the connecting flight from Phoenix had another hour delay. The customer service rep on the phone did her best to help me but there was no way for me to get to my destination on time (I had given myself a 2.5 hour cushion."
Cons: "Over 4 hours of delays made me miss my best friend's wedding rehearsal dinner-- and i was the best man. Completely unacceptable."
Pros: "every thing is okay other than the delay."
Cons: "delay in departure for 2 hrs"
Pros: "i was delayed first for 2 and a half hours in newark which changed to 4 hours and were told because of refueling. which made me miss my connecting flight in phoenix. then the new flight i was put on in phoenix i was rushed onto the plane only to sit and wait on it for another 2 hour before taking off. terrible experience"
Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."
Cons: "I took a flight in 2016 from Newark New Jersey four times and I only went to Florence South Carolina one time. I ended up in Myrtle Beach South Carolina, another time in Columbia South Carolina and the last time in Charlotte North Carolina. Each time I departed I had to pay to come back to Florence South Carolina."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Pros: "On time"
Cons: "I didn't like the American airline people who checked my bag. She threw it because I told her nothing was breakable in it."
Cons: "1 hour on the runway for a 1 hour flight"
Pros: "No lines at checkpoints..on time departure and arrival!"
Cons: "The boarding calls seem excessive. So many specialty groups! Military in uniforms, people with this or that credit card, people in this or that club."
Pros: "Everything was on time, no delays."
Cons: "The airline was rude and unaccommodating. They refused to let me get on a flight that was not leaving for 45 minutes. Then they try to tell me that I had to wait in the airport for five hours to get another flight. I booked passage with JetBlue"
Pros: "Friendly Flight Crew, Smooth take off and landing :) Arrived on Time."
Pros: "Should have individual tv's like jet blue does. There shoul be a family travel area for people travelin with todlers. better service and better food. Faster luggage pick up."
Cons: "Nothing. Expesive flights, an unprofessional flight attendant name Sarah, fighting with the customers. No entertainment. It was a nightmare"
Pros: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."
Pros: "Everything went smoothly, professional crew onboard and will continue to fly AA"
Cons: "No complaints here, very satisfied with the flight, wifi on board if possible but it's not big problem"
Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly and it was a longer flight and there wasn't no tv, no entertament"
Pros: "In Charlotte our flight was cancelled, this was only the second leg of a 4 leg trip, the agents were extremely helpful and were able to get us on the flight to Miami that got us there in time to catch our last let to Guatemala. If we had missed that flight or had not been given another connection we would have missed our group's departure in Guatemala. Thank you American ."
Pros: "Delayed flight by several hours for no apparent reason and then finally a cancellation. Later told there was no room on another flight for me to CLEARLY see room on another flight for purchase on the website. Second leg was extremely cold and asked attendent for a blanket only to be told no, there arent any when there were clearly unused blankets in first class."
Cons: "Worse airline ever."
Pros: "My window seat was all."
Cons: "I didn't get a call about the delay like other passengers, only an email at 7am as I was in line to check in for the 8:25am flight 395. The female crew members, a dark haired woman and a short blond haired woman both would have ignored me if the other two people seated by me did not also try to get their attention. The dark haired woman gave the guy next to me headphones and when I held out my hand she just looked at me and walked away as if she'd been called away. Which she hadn't she came back and started with the row immediately behind us and the guy next to me was nice enough to give me his. Also after nearly waiting 4 hours, 9 minutes before boarding we were given food vouchers and told to "run and hurry" and get food "to go" so most people didn't even bother using the vouchers because of that. I've had better flights with American Airlines, I just didn't know this one would be so poor. Definitely way below average expectations."
Pros: "Classic nightmare flight with extra late baggage, not flying american again"
Cons: "After an 8hr flight from Madrid to JFk you dont need an 4.5hr delay on your connection flight."
Cons: "Boarding at Newark was extremely slow and inefficient. Luggage retrieval at MIA was awful and it took 85 minutes"
Cons: "Por culpa de que atrasaron el vuelo en newark perdi el pasage de miami a santo domingo y me estube que quedar en el aeropuerto sin dormir asta que dieran las dose del medio dia del otro dia american aieline no sirve como para viajar ya que como fue culpa de ellos por lo menos me ubiesen buscado un hotel barato para descansar no dejarme tirado como perro en el suelo durmiendo y sin comer bocado alguno"
Pros: "I had a hard time, the connection flight left us, the flight from Charlotte took to long and took off late."
Cons: "There were no more flights that night and had to wait till the next morning, I am hándicap and although they gave me a room in the hotel it was very hard, they took my carryon again and have to sleep like i was, very unconfortable."
Pros: "left on time, arrived on time. What else could one ask for?"
Cons: "Old plane for a long trip (Charlotte to San Juan) in First/Business Class with no entertainment. It was like flying in a "more space seat", without seat back entertainment. First time it happens. Have flown several times in First/Business Class from Miami to San Juan and it has been a totally different experience."
Cons: "Finnair used American Airlines and they end cancelling the flight without giving me vouchers for hotel, food or taxi after a three hours line plus four hours waiting on the gate. I was able to be on another flight next day because I call a 1800 number. They have a lot of employees with bad actitud and not willing to help. Inside the airplane they charge for food and the television is a common one that they put whatever they want."
Pros: "The plane felt new with a decent entertainment screen"
Cons: "Delayed close to 3 hours"
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "My father passed away earlier that day and I needed a ticket quickly to fly home. At the airport I was a mess and the airline counter attendant was so amazing helping me ( I had never flown United and had no idea about their luggage policies ect..). She quickly pulled me aside.. helped me with checking in and did her best to fine me another seat thatvwas better than the one I had already chosen.Also, she gave me a hug and her condolences. Flying with an airline that has heart helped me so much during one of the most difficult times of my life. I will absolutely fly with them again."
Cons: "No complaints ... but I paid for a movie to take my mind off of my father's passing during the flight and there was a short in my monitor for our whole row. It kept cutting in and out and "searching for signal", I only was able to see 1/4 of the movie I paid for with all the interruptions in signal."
Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"
Pros: "a little bit more foot-room than my previous flight on a different airline."
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Pros: "Crew was great"
Cons: "Great aircraft!"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Cons: "Very rude crew."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Pros: "Boarding was efficient and the crew was competent."
Cons: "United charges you extra for everything. Economy is uncomfortable."
Pros: "In Flight staff very nice"
Cons: "Delays delays"
Cons: "My first time flying through United and I am dissapointed my flight was delayed over 6 hours and we get no refund for that? Really United? Aren't you suppose to be a top airline for a reason. Never again"
Pros: "Friendly service, nice and comfortable."
Cons: "The seat cushions were in terrible condition!!!"
Pros: "Departures and arrivals were on time. Boarding was efficient. Baggage arrived in claim area quickly. No stress or hassle."
Pros: "Crew was attentive and efficient."
Cons: "Seats are very cramped for anyone above average height. Not enough space for carry on baggage when the plane is full."
Cons: "Waitied in the airplane for about an hour till take off. Wasnt offered anything to drink till after."
Pros: "All very happy staff and super professional service."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Pros: "The flight staff were courteous."
Cons: "The seats were too tight I was squished to the window by big person next to me and the person front of me reclined to tighten up the space more. My seat could not recline"
Cons: "Not only did we sit on the plane for over an hour before taking off, but on an over four hour flight I was refused water towards the end. When I asked for more than one glass I was rudely told and I quote, "you know what? No. We have other passengers who may want water." Are you kidding me? I sat down feeling scolded and like I asked for something ridiculous. We landed after 2am and most of the passengers were sleeping and I doubt anyone asked for more water since I didn't see the flight attendant move again. Perhaps she was upset that I interrupted her from reading her paper? Extremely displeased with my experience. I"
Pros: "Smiling faces !"
Pros: "No me gusto nada."
Cons: "Fue una experiencia horrible. La tardanza del vuelo fue excesiva. Nadie daba explicacion alguna. NO ofrecieron alojamiento en hotel y solo dieron $10 para comida que daban para muy poco porque los precios son altos."
Pros: "Nothing no transparency"
Cons: "Everything no compensation no assistance upon arriving to Houston four hours late for connection... Had to rent a car to get to San Antonio"
Cons: "Cross country flight, tiniest snack ever, $8 for any entertainment. Choose JetBlue if you get the choice"
Cons: "United airlines.. Terrible"
Pros: "Everything was great"
Pros: "It was awesome fckin amazing"
Cons: "I paid for my luggage in advance and when I arrived at Philly airport it was not acknowledged"
Pros: "Returned flight from Phily was ok and on time"
Cons: "The first part of my flight was cancelled after the passengers were boarded. Then long lines to make changes. I had to booked with American Airlines to get to Phily"
Cons: "Every time I fly through San Franscisco, my United flight is cancelled, delayed or I get stranded! If you know a large number of your passengers are coming in on a flight from the east coast that was delayed for de-icing...wouldn't it be easier to just hold the flight, since it is the last flight of the night. United's customer service and care of passengers is horrible!"
Cons: "Their system canceled (it auto confused itself) my tickets and we almost lost the flight. Good thing I'm always 4 hours earlier or else their juggling of seats would have been impossible."
Pros: "acceptable for the price"
Pros: "Crew was really nice"
Cons: "An hour and 30 minutes delay"
Pros: "This was the best flight."
Cons: "Too many delays. We were stuck in the plane for more than two hours before taking off and about another hour when we landed. All due to mechanical issues. We still had to pay for meals even though we were in the plane for a total of seven hours."
Cons: "I was asked to change my flight. I did so out of the goodness of my heart. I then went to check into my new flight and I was told I wouldn't probably be put on it. Although it was eventually corrected, it was unnecessary frustration."
Cons: "My flight was many hours delayed due to bad weather in Denver. Then my flight from Denver to LAX was eventually cancelled so I took a direct flight from Phl to LAX on American. That flight was fine."
Cons: "They should have more variety and quantity of food. to reach the back rows of seats, there to choose from. We not all eat snack box"
Pros: "Courtesy, on time boarding and departure, complimentary upgrade."
Cons: "Wifi not working, entertainment instructions not clear"
Cons: "Flight there was ok. I'm 6ft 3 and have some weight to me but I've never had a problem being able to fit in a seat before. Not even close! The Boeing 737 we rode on the way back home was THE most uncomfortable 3 hours ever. I saw other customers "getting up to go to the bathroom" to stretch and get out of these seats. They were so small, so cramped and the leg room is the worst I've ever had! Hey United, instead of upgrading your older planes to have tv's in all the head rests (which costs money anyways) why don't you retrofit them to have liveable if not comfortable seats/legroom. Absolutely terrible. Considering never flying United again after that flight. I thought longer flights usually get bigger planes with more slightly more comfortable sitting accommodations. Caved and got one of the food boxes....bleh. Just bleh. Supposed to have smoked gouda spread. Tasted like those pretzel and cheese snacks that you give your kids for lunch."
Cons: "Unfortunately, the flight was not a good experience. We boarded and then after an hour, had to deplane. We were told ticket agents would be waiting to help. There were over 200 people and only one agent. A second came later. After an hour and a half, I was issued a new ticket with a layover in DC, that flight was delayed and would have made it impossible to make the connection. I waited in line again, and was helped by a different, much more efficient person. She booked me on American direct to Grand Rapids. That flight was great. It would have been alright if there were more agents or when you called United, they could have helped but did not. It was poorly handled. There was one agent that shined through and if you were lucky enough to get her, life was good."
Cons: "The counter agent at the gate was rude and acted like she didn't want to help me when I didn't have an assigned seat designated. May not ever fly United again because of poor customer service. The counter agent at the gate was rude and acted like she didn't want to help me when I didn't have an assigned seat designated. May not ever fly United again because of poor customer service. This is for the connection from Chicago to Austin."
Cons: "First of all, the flight was delayed by 45 minutes due to operational delays. This made our connection uncomfortably tight. The seats on this particular jet were really uncomfortable. I've flown over a dozen times this past year, and this was the most uncomfortable I've been. My United flight later this same day on a smaller ERJ or CRJ jet was more comfortable than this flight."
Pros: "Check in was 💩"
Pros: "Fast easy boarding, friendly helpful staff"
Cons: "There was more kids sitting on their parents lap than I’ve ever seen before and it made a very chaotic noisy flight"
Cons: "Tremenda porquería horrendo"
Pros: "Crew was amazing, I love that they had tablets to take the order instead of driving the cart up and down the aisle."
Cons: "Paid fifty dollars for more leg room and it basically felt like basic seats that I’ve flown with such as spirit and American Airlines"
Cons: "Everything was good. It’s was a nice travel... safety and puntual. I like that... the only things I think they may could be better is the airplane seat. And they don’t have television."
Pros: "Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido"
Cons: "Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier"
Cons: "Hardest most uncomfortable seats, ever!"
Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."
Cons: "Worst airline ever"
Pros: "Nonstop flight."
Cons: "90 minute delay to repair toilets and the toilets were dirty."
Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"
Cons: "There is a charge to check bags and a charge for snacks and drinks. Whatever happened to complimentary incidentals?"
Pros: "Not much. It was on time so that was positive"
Cons: "Attitude of staff, comfort , communication regarding carry in"
Pros: "El personal muy atento"
Cons: "Asientos un poco incómodos, no hay entretenimiento"
Pros: "boarding and treatment by staff wad excellent"
Cons: "$3 for a cup of coffee is outrageous.... other airlines at least include beverages and a snack (peanuts etc)."
Pros: "Getting home safely."
Cons: "I felt like I had been taken for a fool."
Pros: "No travel no more with Frontier! The y charge you for vou carry on bag! They Miserable!"
Cons: "Have to paid for my bag"
Cons: "After paying for the flight. We had to pay to get seats guaranteed next to each other. And the charges for everything including a ridiculous amount for a can or soda or water and a snack."
Cons: "Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again."
Pros: "We got to destination 30 mins ahead of time."
Cons: "No leg room and the seats don't recline. No free snacks or drinks. Not even water."
Pros: "The crew was very nice and boarded the plane quickly."
Cons: "Basically everything else was awful. The seats were the worst I've ever sat in on an airplane. There was something poking me in the back the entire flight. On an international flight there should be some sort of food options beyond m&m and rice krispy treats.... I ordered one, and they had none left. There wasn't even a magazine for me to look at while on the plane. Really disappointing experience from stem to stern"
Cons: "fees were charged foe everything from carryon bags,checked bags, seat reservation. There was a fee for everything but water. no updates on flight status, no music, no TV no movies, seats did not recline, stuffed in the seats like sardines."
Pros: "Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate."
Pros: "Excellent service. Nice flight. Will definitely be back"
Pros: "Crew was friendly, and we got in early. That being said, the seats are bare bones (tiny table, no reclining, armrest doesn't fold up flush with the seat), and my bag didn't make the flight. Drinks, snacks, and carry-on also all cost money, which isn't so fun."
Cons: "Flight was delayed with no communication. Bag was lost, took them three days to find it and get it back to me. Didn't offer to reimburse me for the $30 I spent to check the bag. Had to call to get updates on the status of the bag, which they never had any information. Not to mention them trying to push their credit card on you during the whole flight."
Pros: "I was unable to enjoy anything about this flight and airline."
Cons: "Poor communication. Poor service on flight. Poor flight attendee attitude. I did not enjoy any part of this flying experience. Not only was I not able to check in using a mobile pdf, but there was no mention of that being an issue prior to standing in the long security line before being turned away, and told Frontier was the only airline who was unable to scan a pdf. I nearly missed my flight. I paid $60+ each way for my bag and seat which i found to be ridiculously over priced! Seats were awful, and were only accommodated with water as a beverage option."
Pros: "I traveled from PHL to MBJ for $200 right in the middle of Christmas. Other airlines were charging $400 to $900 for a ticket. I didn't have that much money to waste so I was happy to see Frontier. I've never heard about Frontier but I said what the hell we're going to die one day anyway. On departure day everything went smoothly. I paid $160 for several bags. I didn't mind because I am used to travelling US Airways and American so bags weren't free with them either and Frontier's prices are a bit less for the first 2 checked bags. I was surprised about the carry on bag charge but everything still worked out to being less than what other airlines were charging. My flight left on time, arrived early and everything was good. I'm in Jamaica!"
Cons: "I don't see the need to charge to choose a seat but if that's how you keep your prices low I don't mind being assigned a seat. When your budget is low you have to compromise."
Pros: "Frontier airline is the most annoying airline ever. My flight was delayed for six hours. It was suppose to leave at 5:30am but didn't leave until 11am. Snacks and drinks were not given considering the fact that people left there houses as early as 2am to catch the flight."
Pros: "I like that the flight got me to my destination in a timely manner."
Cons: "My dislikes are as follows:flight attendents are not as friendly as they use to be; you can't get a refreshment or bag of peanuts w/o paying an outrageous price (it use to be free); the luggage cost just as much as a plane ticket; a carry on (once free) now cost moe than luggage; and the seats no longer recline. I will probably be seek another airline in the future."
Pros: "Waited hours n missed my gig I was flying out for because of this delay. very upset! A little compensation would be nice!!"
Cons: "The stewardesses were rude. They had terrible manners, and called the police on one passenger who was not being unruly, but who questioned them so they continually harassed him."
Pros: "Comfortable seat; polite crew"
Cons: "Delayed flight"
Pros: "The flight cost was cheap, but was never informed that carrying on a bag I would have to pay for it. Wasn't aware that I would also be charged for selecting my seat. Beverages, including water, and food were also not included in the cost, and were relatively expensive. I used the app to check in 24 hours before my flight. I arrived at the airport and wanted to double check that I was checked in for my flight because I felt uneasy about it. The women at the check in said the mobile app does not count as a boarding pass and etc. So I needed to wait to be checked in. While getting in line to board the plane, a couple infront of me had their boarding passes on their phones and had no problem boarding with the app. I think there was a little miscommunication with the app and workers."
Pros: "I think this airline should be a little more open about what's going on. Upon booking, no mention of baggage fees. There was a delay that we knew nothing about as we sat there. The crew wasn't very welcoming. Probably wouldn't book Frontier again."
Pros: "Airport boarding and wait time"
Cons: "Extra charges for a soda and carry on bag charge. Also online registration was not helpful like other airlines and hard to understand. Also you should not have to pay extra for a seat that is rediculas only an upgrade should be charged not a standard seat. Will probably not fly with this airline again or recommend them because of the extra charges."
Pros: "Base price. Plane seemed newer and was clean."
Cons: "Staff was a bit rude. Tray table was comically small though with absolutely no complimentary food or drink I suppose it doesn't matter. Extremely thin padding on seats making them quite uncomfortable. While the base fee is low, once you factor in all of the fees for check bags, carry on bags, snacks or a drink while on-board, and paying to guarantee you have seats together, you might as well just fly Southwest because Frontier will likely be no cheaper or just barely."
Cons: "Comfort Entertqinment Crew professionalism Food and drinks"
Pros: "Good price for ticket. Plane boarded quickly and left and arrived on time."
Cons: "Frontier "nickle dimes" you to death. Charge for seat, charge for luggage, charge for something to drink. Add it all up and I'm not sure it is any cheaper."
Pros: "I usually don't fly frontier and was reminded why. The planes don't have seat rows listed on them and once you get to your seat, they're terribly uncomfortable. I guess the price is right to fly but after adding 40 dollars for a carry on item, what I paid doesn't look as good. silly to me that frontier can't afford to offer a free drink as well."
Pros: "The boarding process and the crew were amazing. The flight was smooth and arrived before schedule. Just be sure to account prices for seats and luggage and carry on baggage and food. The prices add up."
Pros: "Firendly crew"
Cons: "The seats are so small and close together that my 6'3" self acutally does not fit in them. There are no headrests. You can even lean forward on your tray table bc the seat in front is too close and the tray table in 6 inches long and 4 inches wide. A middle seat on a Frontier flight is the worst thing going in travel right now."
Pros: "The luggage policy must have been informed to passangers prior to the purchase of the ticket. I am unhappy about the fact that I could not carry my small luggage as I used to."
Pros: "always professional"
Cons: "I had to book a secondary flight, my bother DIED unexpectedly, and there was business... not compassion thrown at me. I completely understand business, but geez???????"
Cons: "The cabin crew can be a bit more friendly. There were several exit-row seats empty and I saw they asked somebody to leave one of those who swapped seats during the flight. If this is the company's policy, they can announce it in the beginning which would make things easier."
Pros: "Nothing was enjoyable except the price, but JetBlue it ten times better for only a tiny bit more."
Cons: "The cabin was out of control. People were running around, cursing, not wearing masks. The crew did nothing about it. The seats were wildly uncomfortable. There was no food, no entertainment, no comfort. I will not be flying Spirit again unless they're my only option."
Pros: "La experiencia en general ha sido muy buena. Solo que en las ocasiones que te sucede una emergencia no tienes derecho de cancelar, no se le otorga al menos un crédito y ni siquiera te pueden asistir mediante servicio al cliente."
Cons: "Necesitaba cancelar mi vuelo por razones de salud y se me informó que no me podían asistir a través del servicio al cliente. Ya que ellos no podían hacerlo."
Cons: "Muy bueno el crew"
Pros: "Crew was nice. However the spirit airline attendant at the desk told me to gate check my bag. I stood there waiting for someone to grab my bag for sometime. So I asked the stewardess and she told me just to bring the bag in and put my carry on in the over head compartment."
Cons: "However the desk attendant came on the aircraft took my bag out of the overhead compartment. And then left it outside or the plane. I waited at the airport for until 1:30am before I got a confirmation that the back was in fact at Newark still. I had a nursing convention to go to and I had no clothing. So I had to Uber to Walmart than Uber back to my hotel. So I didn’t get any sleep. I didn’t check into my hotel til 4am due to a negligent spirit employee. I paid for the checked bag and there was plenty of space in the over head compartment. She caused me unnecessary stress and an embarrassing morning with my administrators due to my lack of sleep."
Pros: "The modern planes and on time arrival and departure."
Cons: "Unfriendly check-in staff, unpleasant crew members and pokey seats. Having to pay for water on a 3.5 hour flight took cheapness to a new low. My first experience with Spirit Airlines will probably be my last."
Pros: "Service, flight"
Cons: "Paid a lot for luggage at the airport in florida vs when i left Puerto Rico and i did not buy anything"
Pros: "Got to our destination quickly"
Cons: "I'm 6 feet tall. No leg room with spirit."
Pros: "We had a weather delay— so we sat in the plane for 3 hours before we left. Should have had the option go leave."
Pros: "Nothing. How could a flight not give free water? People need to take meds and should be required to pay $5 for bottled at the terminal. Everything is just highway robbery. Some folks don’t even have a credit card or fir that matter the cash."
Cons: "I was totally humiliated at the gate when I was taken off line because I had one extra bag to carry on. I was then charged $65 to then bring it on board an additional $20 to secure a sit since the flight had been over booked. The flight was delayed for the late arrival of on board staff. Most of the passengers were flight crew either connecting."
Pros: "Absolutely nothing"
Cons: "Bag drop off was unorganized and slow causing a delay in departure, causing a 2 hour flight to turn into a 7.5 hour ordeal with uninformed and unpleasant staff. I sat on the plane from 3pm-10:30. Staff had no clue and charged everyone for food. You get what you pay for & im never flying Spirit again."
Pros: "ticket price"
Cons: "baggage charges. carryon fees, outregous"
Pros: "On time"
Pros: "The seats on some Spirit planes are uncomfortable"
Cons: "Seats and there’s no entertainment"
Cons: "They weren’t stocked with items on the menu. Crew members were sarcastic about people changing seats despite the amount of vacancy."
Pros: "The crew was great and did their best to make the flight smooth. The plane was a pretty color yellow..."
Cons: "Baggage fees were ridiculous. If you check your bag, it's $52. If you carry on, it's $57. During the flight, you pay for any beverages or snacks. Also, we purchased our tickets together, obviously to be sat together. On our return flight, we were instructed to purchase seats if we wanted to be together, otherwise there were no assignments. We got charged an additional $40. Overall, we spent an additional $200! We chose this airline for the lower fares, but they get their money back by charging for everything. You pay for everything. I was very dissatisfied and likely to never fly this airline again."
Pros: "Kind attendants"
Cons: "Too many "hidden" and extra costs"
Pros: "Landed early"
Cons: "No leg room and delayed one hour"
Cons: "I wasn't notified that the flight was gonna be delayed! Waited over an hour being lied to every couple of minutes that we ready to board and nothing happened !!! Last time I fly with this airlines and will definitely let others know my experience terrible terrible !"
Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."
Cons: "Double booking of seats"
Cons: "Crew food boarding check in employ not profesional"
Cons: "I was on a Spirit flight."
Pros: "The flight was on time and arrived before"
Cons: "confort of the seat"
Cons: "It seems like a company that like to fool people."
Cons: "Everything no food,no music,no movies,no enough room etc"
Cons: "That refreshments aren't free you got to purchase everything and other airlines complimentary is given but not on spirit that's what I dislike."
Cons: "Spirit charge for the carry on and this information wasn't in any place. Besides the attention at the counter was terrible."
Pros: "We were on time and most of the crew (not everyone) were nice."
Cons: "Very bad service, bags have the most expensive cost which is $40 compare to other airlines that are usually $25; and you can take only 40 pounds while other airlines take 50 pounds. Not a very nice flight attendant"
Pros: "Flight on time, clean aircraft, customer services ok"
Cons: "Many hidden costs, seats unreasonably small, no drinks or snacks at all unless you buy them, disorganized. Airline appears reasonably priced, but they charge high prices for any amenity usually included in the price. They didnt have curbside at airport, adding to the long lines inside. Elderly passenger had to walk with heavy bags before getting wheelchair. Not acceptable. Website almost imposible to navigate-kept kicking me out and phone service is inefficient . Clearly, everything is set up to make traveler spend the most for any necessary convenience once they arrive at airport. Will not travel with Spirit agIn."
Cons: "I tried to check in online and the first thing I had to do was pay for my carry-on. As soon as I did I had a response that I needed further assistance from a representative and that I had to contact them. When I did, the woman told me that everything was fine. I re-check and told her the message was still showing up. She told me to try on my computer instead because the message didn't appear for her. Oh and before I told someone my problem I was transferred to the operator a couple of times. Finally I pulled out my computer an as soon as I saw the message called back extremely upset and told her that she needed to check with my confirmation number and to please not transfer me to the operator. She confirmed the problem was an error in the billing address. Worst experience for such a small problem. Crew wasn't too happy on the flight, chairs don't recline, no entertainment or drinks. You get what you pay for."
Pros: "flights were on time."
Cons: "they offer me a big space seat for a mistake they make, then change it to a regular seat."
Cons: "Baggege fees (even for carry-ons)....kayak should make note of that prior to having customers book... Not in small letters but large so we can read it.. wld have not purchased tickers if I knew this up front, no snacks or entertainment on a 3 hour flight, no leg rooms, very uncomfortable airline... People packed in like sardines"
Pros: "The pilot did a great job, outstanding, the crew was helpful. I will recommend anyone who is planning to flight somewhere to consider flying with Spirit.............."
Pros: "Yes very much"
Pros: "We flew from MCO and a week later we flew from Standford-Orlando (30 miles from Orlando), and the difference was huge. MCO lines are always bad (30 mins to an hour), in Standford we had no waiting time it all. MCO is a beautiful airport, you feel the Disney Magic al the time"
Cons: "Lines,waiting time"
Pros: "Me trataron bien"
Cons: "Que me cobraron la maleta deben de mejorar eso"
Pros: "Good neighbor friendship & my family pleasure long time from Orlando,Florida."
Cons: "No criticism crew deafer.No has opposite people ( Hispanic of Boricua)."
Cons: "Ya que no hay mas que tu asiento, que este limpio. Fue decepcionante al meter la mano en el compartimento del frente del asiento estuviera lleno de basura al igaul que sucio. El abordaje en Orlando fue rudo ya que el personal transmitía su descontento."
Pros: "The flight was on time."
Cons: "The crew was not friendly. The seats were not comfortable.."
Pros: "Smooth flight which h was the most important flight. Thanks for keeping us safe."
Cons: "My seat was taken by someone else It would be nice if beverages were free for such a long flight"
Cons: "The seatare to small for a 6 feet guy and they charge me for a carry on$65 i will not recomend itnot even forprice"
Cons: "I do not like that entails when we bought the tickets that we had to pay for everything"
Cons: "Arrived at 11 am to check in, went through security gate. We went Through terminal, I was traveling with a group that met up and we had 3 small children 1 yr old, 2yr old and 5 yr old. We stopped at 12pm at the food court and bought to go foods. Arrived at the gate at 12:16pm which was suggested. Lady at the counter at gate showed no interest in getting us in our flight. She said we were supposed to be there at least by 12: 20 , when she turned around and looked at the time she realized it was only 12:17 pm and then changed her story and said we had to be there at least by 12:10p. We explained the website said also 12:16pm. She said there's nothing she could do and argued with my sister about how it was us not being "responsible". There was a flight attendant next to her while all this was happening, (We were turned away by the lady with boarding passes for next day. SHE DID NOT ATTEMPT AT ALL TO GET US BOARDED SHE KEPT TURNING US AWAY). THE FLIGHT ATTENDANT, came running towards us at the food court where he happened to find us and told us to hurry that he was able to communicate with the pilot and he gave the ok to board. We threw our freshly purchased food in the trash and ran with out kids in our hands to the gate. As we got back to the gate area the lady called him and said no that it was too late. The flight attendant was upset and hinted to us that the lady was just being difficult. We missed the wedding we were attending and we threw away food we had just purchased. The FLIGHT DEPARTED AFTER 12:30 AND SINCE 12:16 BESIDES THE FLIGHT ATTENDANT, NO ONE TRIED NOT EVEN ONCE TO GET US BOARDED. needless to say the kids car seats were in the plane along with the checked in luggage and the car locked in a security garage til monday. We were stuck and strabded and spent an additional 85$ just to stay in a hotel near the airport. We woke up this morning in our same clothes and are here in the airport today hoping for better customer service. The most HORRIBLE SERVICE EVER."
Pros: "What I supposedly saved in ticket prices was made up in baggage fees. I had to pay $ 55 for a carry on bag??? $2 for a cup of coffee on the plans. I will Seriosly THINK before booking a Spirit flight in the future!!!"
Pros: "The crew was expecially attentive, changing my seat from row 28 to row 4 (I am disabled)"
Cons: "No food or snacks"
Pros: "Please stop sending me this.. You will not get a good review from me .. Your airline is horrible from start to end!!!!!!!!!_"
Airlines flying from New Jersey to Caribbean Islands have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights