|Flights Arrive in||Chongqing|
|Flights Depart from||New Mexico|
|Airlines||Delta, United Airlines|
Cons: 5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!
Pros: Friendly crew. Landed early.
Pros: Matt was great. I had an exit row so it was comfortable.
Cons: Deplaning takes FOREVER
Pros: Crew was very sweet
Pros: Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really.
Cons: I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous
Cons: A little more shoulder room and a spot where I can charge my phone on flight to be able to watch a movie.
Cons: Try to keep the flights close to schedule and be honest about the delay.
Pros: 787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about.
Cons: The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket.
Cons: The flight was delayed so I missed my connection, spending 6 hours in the Houston airport
Pros: The level of service and appearance of employees. The entire staff was very attentive and offered assistance multiple times. The airplane was clean and kept at good temperature which is a plus because other airlines don’t put focus on this.
Cons: Our seating could have been placed in a better range. We had a party of 4 (2 adults and 2 children) our seating was split sporadically, the 2 adults were split and placed in two different rows next to 2 other single individuals. The 2 children were placed in the back rows. Same rows next time!!!
Cons: I had kids kicking the back my chair & rude Passengers Florida to Chicago. Then connect to other flight from Chicago to Madison & the thing but, different passengers!
Cons: Not having to change airlines. If the 1st flight hadn't come in 40 minutes early, I might have missed my connection.
Pros: On time
Cons: Crew was not helpful, entertainment on screen was archaic and all but useless. Terrible leg room, no accommodation for carry on luggage and just generally in pleasant experience with united
Pros: Service was fantastic everyone so friendly.
Cons: Nothing. It was fantastic!
Cons: It would be great if airlines would identify where infants are sitting when it comes to upgrading seats. I spent $350 so my husband and I could be kicked and pushed non-stop by a screaming and crying infant. If we had known, we would’ve saved our money and just sat in economy.
Pros: They were great & super friendly!!
Pros: Amazing crew and seating. Worth the upgrade to premium.
Pros: The flight crew was friendly and communicated well. They also had a friendly attitude.
Cons: A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area.
Pros: Boarding and crew were professional and courteous.
Cons: Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account.
Pros: Amazing crew
Pros: Crew was very sweet
Pros: Crews were friendly
Pros: crew was friendly
Cons: Delta needs air conditioning on their flights
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