Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Airport to Rwanda
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 19h 20m
Rwanda's airports reopened on August 1.
Travelers and airline crew must have a medical certificate with a negative COVID-19 RT-PCR test result issued within 120 hours before their departure. Only RT-PCR tests will be accepted, and the certificate must be clearly marked as such.
Beginning on February 8, a medical certificate with a negative COVID-19 RT-PCR test result issued within 72 hours before departure is required to board a plane to Kigali
Travelers must complete a Public Health Passenger Locator Form. Travelers will receive a confirmation email with their Unique Health Code (UHC) which they will present upon arriving in Rwanda.
On arrival, they will have to take a second test and enter quarantine at a designated hotel for 24 hours while awaiting its results. Designated hotels can be found in the Government of Rwanda guidance. The test will cost USD 50. Travelers may leave the quarantine once receiving a negative testing result. If the results are positive, they will be required to enter a government treatment facility.
Beginning on February 8, all travelers must self-quarantine for 7 days after arrival. On the 7th day, passengers must take a PCR test prior to being released from quarantine.
Travelers transiting through Rwanda must have a medical certificate with a negative COVID-19 RT-PCR test result issued within 120 hours before their departure.
There are currently 1,221 active cases of COVID-19 diagnosed in RW and 338 deaths as of May 11 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Cons: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Pros: "Excellent crew. Very good food. Comfortable seats."
Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."
Pros: "The crew provide good service but personally i did not like the food that could be lot better."
Pros: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Cons: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Cons: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Pros: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Pros: "Crew was very accommodating"
Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"
Pros: "Attentive crew. Good selection of meals excellent wines"
Pros: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Cons: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Pros: "Qatar is impressive. The airbus was incredible."
Cons: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Pros: "Love the service of qattar"
Cons: "Everything was amazing"
Pros: "Qatar is awesome. Amazing service and great new planes."
Cons: "All good"
Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Pros: "The service was great and was on time"
Cons: "The service and was"
Pros: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Cons: "No complaints."
Pros: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Pros: "Best business class I have ever been on. Better than most First class."
Pros: "Went out of their way to be helpful"
Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."
Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Pros: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Pros: "Good service!! Good food!! Great staff!!"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "Great hospitality"
Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"
Pros: "Crew was good, they were trying hard to keep customers happy."
Cons: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."
Pros: "Worst customer service"
Pros: "Food is good"
Cons: "Economy seat"
Pros: "Professional courteous friendly and communicative"
Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "Quite journey"
Pros: "The professionalism of the staff"
Cons: "No comment"
Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Pros: "Everyone on duty!!"
Pros: "Best Arab airline so far.5 star but if I could give more i would"
Pros: "The crew were nice"
Cons: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"
Cons: "Ran out of meal options in both flights"
Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Cons: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"
Cons: "New aircraft and better management"
Pros: "That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that."
Cons: "I wish I could have access to wifi on the plane, to tell my family how I was doing."
Cons: "Air conditioning didn't work!!"
Pros: "Excellent service. Very tasty food."
Cons: "Too many voice announcements, interfering with the entertainments system."
Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"
Pros: "leaving and arrival on time."
Cons: "No leg space in economy."
Cons: "I missed my connection. Which caused me to lose a critical day of work."
Pros: "Not bad"
Cons: "Total chaos during boarding..no organization"
Pros: "Everything went smoothly and comfortably. Enjoyed every moment"
Pros: "Generally roomy and comfortable... smooth travels"
Cons: "Second leg of trip had no werking monitors. no WiFi on any flights...."
Pros: "All the staff was polit"
Pros: "I like crue"
Cons: "3 days travel instead of 1 , WTF?????...."
Cons: "My lugged lost"
Pros: "Number of times served and staff was excellent."
Cons: "Had one entree option. Take it or leave it is the only choice."
Pros: "the staff was so polite and helpful thank you"
Pros: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."
Cons: "No vegan or even vegetarian meals. Very disappointing"
Pros: "Wi-Fi should be free on thec plane"
Cons: "The song selections was inadequate. Need more Nigerian hip pop songs"
Cons: "I t would have been much better to have a faster check in process"
Pros: "Price, Price, Price"
Cons: "Keep going KAyak"
Cons: "It was very hot on the plane."
Cons: "The last minute gate change--"
Cons: "The delay"
Pros: "all in all !!!!"
Cons: "All good"
Pros: "Clean and computable plane, very good meals and quick handling for departure"
Cons: "Nothing !"
Pros: "20 min delay. Boarding took too much time"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Pros: "Definitely would recommend Turkish airline Great experience overall"
Pros: "TK is terribte during the Turkey coup attempt"
Cons: "3 hour late"
Pros: "Wifi when I get to turkey, without needing a fan sim"
Pros: "They didn't want to go to work today. And it's your fault. So they will punish you."
Pros: "Everything was excellent."
Pros: "Sitting was small"
Pros: "Thank u very much!!!"
Pros: "Turkish airline excellent"
Cons: "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."
Cons: "old plane . . . showing wear and tear. no wifi"
Pros: "Always on time....no delays."
Pros: "Quiet trip"
Pros: "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."
Cons: "foot and smile face"
Cons: "Never returned my money when the flight was canceled"
Pros: "Good enough."
Cons: "Flight delayed and I missed connection"
Pros: "The crew was good and the food from Frankfurt to Abuja was good"
Cons: "The layover time was extremely too long and would even be longer during my return"
Pros: "crew wasn't friendly, seats are very narrow and uncomfortable"
Cons: "FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Crew was super attentative."
Cons: "Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed."
Cons: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"
Cons: "Great airline"
Cons: "Tight seating"
Pros: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Cons: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."
Pros: "Plane and service was excellent"
Pros: "Friendly staff!!!"
Cons: "All good!!"
Pros: "Review for Eurowings"
Pros: "The incrediblesmoothness of the flight: the lane to Frankfortwas a dream plane, and the pilots are to be congratulated."
Cons: "Late noisy too many children slow boarding"
Cons: "Too hot on plane but food was more ham expected and drinks were appreciated"
Cons: "Flight was delayed."
Pros: "The crew was very friendly."
Cons: "1. There was no beverage service before the meal - that's new to me (travelled 4x around the globe, mostly with LH 2. It took 3 people to open the meal seal with the plastic knife ... 3. You need a written contact with your neighbor about the foot placement - space is so narrow, you need to take turns if you would like to come off the plane without back injuries 4. New custom: serve coffee AFTER breakfast 5. Nobody walked around with water or juice between the meals - you had to wake your neighbor since climbing over someone is no longer possible [either] 6. If you have 2 beverages on your tray and your neighbor needs to get out, you need a third person to assist (impossible to get out of your seat with 2 beverages in your hands (we tried it!) - just too narrow (even for a European Teenager) 7. It was not clearly visible who boards where. An Economy couple standing patiently in line at the Wong boarding line was sent back to the end of the long economy line - although NOBODY was in the business line"
Pros: "Flight on time and excellent service."
Cons: "Food was not great."
Pros: "Wasn’t Lufthansa, was Singapore Airline from Ny to Frankfurt.Was excellent definitely."
Pros: "I said everything in another evaluation"
Cons: "No room for my knees."
Pros: "Lufthansa airlines never fails to provide excellent service."
Pros: "Fight attendants' courtesy"
Pros: "Munich airport is great."
Cons: "Flight was delayed. Mess in JFK airport"
Pros: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Cons: "Nothing to write here, whole experience was excellent!"
Pros: "service crew"
Pros: "Staff is super friendly and works hard to accommodate your needs. This flight also so happened to be empty so I got to lay down and nap haha."
Cons: "Nothing. Everything is great. I'm just writing these words so my review hits 50 characters."
Cons: "Needed more option in sports. Specifically Cricket"
Pros: "Lufthansa is amazing!"
Pros: "2 hours delayed in Munich"
Pros: "The service and the air hostess were very nice and kind"
Cons: "The chairs are not comfortable at all :("
Pros: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Cons: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."
Cons: "Flight was overbooked with many.people being on standby. The crew at the gate was unhelpful making entire experience more streafull than necessary without clear rules how the seats will be assigned (whether we should wait in line or they will call us by names). The flight was 2h delayed in NYC because of the mess at the gate coating me a missed connection to Denmark (not that it was necessary have Lufthansa put any effort in speeding up.my transfer like pick up at the gate, gate information before I left aircraft or even as I approached a desk I. Frankfurt as the conneecting flight was late too). On top of that mess I have not gotten my speciality meal and eintertaiment system was malfunctioning the entire flight. Crew could not be bothered with bringing over water and didn't exactly respond to call button."
Pros: "Everybody was very courteous and tried to accommodate us and our baby!"
Pros: "Terrific staff, efficient process"
Cons: "Bathrooms weren't working"
Cons: "Waste 3 hours in connecting flight."
Pros: "The stewards did their jobs well."
Cons: "Our departure was severely delayed due to airport and aircraft crew errors. This meant that I missed my connecting flight in Munich, had to endure an extended lay over, board an extra flight to Budapest and endure an even more unbearable lay over there before being able to reach my final destination in Athens. I paid for a one-stop flight and have ended up having to endure a two-stop flight with extended lay overs. I feel completely cheated out of my money and overall have had a terrible experience."
Pros: "My first flight overseas was wonderful. Almost never felt any turbulence and the crew was so friendly and courteous."
Cons: "Cramped seats in economy. Next time we'll definitely upgrade for more leg room."
Pros: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Pros: "Food service , steward-ess were personable, seats were comfortable, good leg room,"
Cons: "Very few good Obie's to choose from."
Pros: "All. Excellent experience."
Cons: "No complaints"
Pros: "Everything was excellent except breakfast from joke to Fra"
Cons: "Breakfast one choice including ham which unrespect to Muslims"
Cons: "My son Adam is in Mekele Ethiopia having flown most of his journey with Lufthansa. For two days now, his luggage with his nebulizer and asthma medications has gone missing and not ONE person at Lufthansa is willing to help on their end. Since his last leg was with Ethiopian Airlines, Lufthansa is unwilling to help in any fashion or form in helping to track the luggage that flew with them over two flights. They DENY they have any responsibility to help because it's not their "policy." They wouldn't even look into their computers to see where the luggage was last seen. I am so angry that "policy" is more important to Lufthansa than actual human caring about their passengers."
Pros: "All went well. On time boarding n arrival. Smooth flight n landing"
Pros: "The staff at check in was very helpful!! Great service!"
Cons: "You need to pay $35 per seat to reserve."
Cons: "Small leg space"
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "General flight journey"
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Pros: "Crew was good"
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "The service"
Cons: "The seats"
Cons: "Our lougage did not arrive"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "Short flight with good communication."
Cons: "Nil to complain."
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "The staff was very helpful and professional. Promp response to calling for attention."
Cons: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Pros: "Very friendly service!"
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Cons: "Two hours delay in the start."
Cons: "suitcase didn't turn up, although connection was quite tight"
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Pros: "great choice of entertainment content, friendly crew"
Cons: "magazines very dog eared and some badly torn"
Cons: "Klm flight has very congested seating Getting information about eticket was pain"
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "...The transfer at JFK was terrible"
Pros: "Flight was delayed by over three hours."
Pros: "nothing is good"
Cons: "the food and bathrooms"
Pros: "Boarding was done well and plane was on time."
Cons: "The staff was not very friendly and very lax in prep for take-off and landing."
Cons: "Old plane - entertainment system did not have too many movies. Food was just okay"
Cons: "Food was not it should be for business class"
Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Pros: "On time arrival"
Cons: "Translation speeches. Food uncooked. Bad entertainment"
Pros: "Need to upgrade seat and movies"
Cons: "Meals and toiletries"
Cons: "The boarding time was delayed. The boarding process could have be more streamlined."
Pros: "The flight was fine, overall okay. The food was good, especially dinner."
Cons: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Cons: "The seat reclined flat for comfort."
Cons: "better food"
Cons: "Bathrooms dirty"
Pros: "Good on flight entertainment."
Cons: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."
Cons: "Prices should be lowered and more direct flights from EWR airport."
Pros: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Cons: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"
Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Pros: "Direct flight, no other flights can do that."
Cons: "Air condition in airplane and Cairo airport was no good"
Pros: "Crew was great, very polite and service oriented."
Cons: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
Pros: "Good flight. Arrived on time and left relatively on time"
Cons: "Luggage took a long time to arrive in the terminal"
Pros: "People. Food"
Pros: "The hotel and the food"
Pros: "Personnel was great. Delicious and frequent food and drinks."
Cons: "I asked for wheelchair service but I never received it."
Pros: "Almost perfect"
Cons: "They didn't give me a travel kit."
Cons: "Flight delayed for over two hours"
Pros: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Cons: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
Pros: "Possibly the food and the flight is direct"
Cons: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Pros: "Great service & reasonable accommodation throughout the flight"
Cons: "Trash on the floor but that's on every flight"
Pros: "Every thing"
Cons: "Every thing"
Cons: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"
Cons: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."
Pros: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Pros: "The timing is so accurate as well they were so fast getting everything done."
Cons: "Most of the crew are really professional but few were little bit aggressive."
Pros: "Lots of terberlance but good flight"
Cons: "The terberlance"
Cons: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Pros: "The crew was very good. Helpful and friendly."
Cons: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."
Pros: "The people, the food, the culture."
Pros: "Good services despite a long flight"
Pros: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Cons: "I don't really have any complaints! I would definitely use this airline again."
Cons: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"
Pros: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."
Pros: "I liked everything .... planes, food, service, punctuality..."
Pros: "The staff were so helpful and nice. The plane was smooth and clean."
Pros: "Plenty of space, arrived 40 minutes sooner than expected"
Cons: "The flight attendants were a little rude. She skipped me quite a few times."
Airlines flying from New York John F Kennedy Airport to Rwanda have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Airport to Rwanda
Masks required on board, masks provided on flights from New York John F Kennedy Airport to Rwanda
Social distancing seating
Middle seats unavailable to book on flights from New York John F Kennedy Airport to Rwanda
Testing for antibodies, testing for symptoms for flights from New York John F Kennedy Airport to Rwanda
Waiving of change fees. Search flexible flights from New York John F Kennedy Airport to Rwanda