Daily cleaning, installation of cabin HEPA filters on flights from New York to Culebra
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Culebra from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Nothing. Expensive fare, plus check up luggage charge and the food was chips and water or soda"
Cons: "Same as above"
Cons: "I could not recline the seat, and also the table was broken. The plane took off very late from schedule."
Cons: "A complimentary lunch meal should be served."
Pros: "fast and nice"
Pros: "No delay"
Cons: "There are nothing I do not like."
Pros: "all around great"
Cons: "no problems"
Pros: "I liked that I was somewhat accommodated."
Cons: "I didn't like that I had to pay for a seat that I did not want because there was a mix up"
Pros: "Free food."
Cons: "Wrong sandwich. Soggy sandwich. Sound was scratchy. Movies need closed caption option."
Pros: "Not much. No room"
Cons: "C above"
Pros: "Communication, space"
Cons: "Boarding process needs more work. Boarding announcements need to be loud and clear."
Pros: "Always pleased with JetBlue"
Cons: "Delay 2 hrs"
Cons: "It was too cold inside."
Pros: "Had a row to myself"
Cons: "Waiting for gate when we arrived"
Cons: "There is always some kind of delay with this company. The very worse."
Pros: "Customer service and seat space."
Cons: "Food could have been better"
Cons: "Bad AC"
Pros: "Everything on time."
Cons: "The seat in hard."
Pros: "Service, spaceous, fly-fi actually works!"
Pros: "It was easy boarding! Attendants were nice and efficient. Made excellent time by arriving early. Flew round trip. Departing CHS late but arriving early at JFK. I will definitely fly JetBlue again"
Cons: "My trip info wasn't working after a reset."
Pros: "The wonderful hospitality"
Cons: "There isn't much i didn't like"
Pros: "Service perfect"
Pros: "So comfortable"
Cons: "The food on board could be better"
Cons: "They information re the baggage was incorrect"
Pros: "EVERY THING"
Pros: "I Enjoy Every Moment In Puerto Rico La Parguera En El Pueblo De Lajas , La Guancha En Ponce, Playa Crashboard En Aguadilla, El Faro En Rincon ,Playa Jobos En Isabela,Balneario De Boquerón En Cabo Rojo Me Encantan Las Playas El Agua Es Tan Clara Y La Arena Blanca ,Las Gente Es Muy Servicial."
Cons: "No Tener Más Días Para Seguir Disfrutando. I Love My Island Is Beatiful."
Pros: "Jetblue left on time from JFK"
Pros: "I liked the spacious seating of course"
Cons: "I was disappointed in the boarding, I traveled with my young daughter and infant son and when they announced those who require additional time, handicap assistance,etc I proceeded to board then all these other folks also jumped up skipping me and my children when it was not their turn. And the gate people allowed them to do so I had to be the one to say excuse me we were here 1st. On top of that when we landed back in NY I heard my stroller get tossed and discovered when I got home it was broke. So upset!!!"
Cons: "They didn't have any Eat Up meals."
Pros: "Also on time."
Pros: "Plane was painfully cold"
Cons: "The cold. Ordinarily I think that JetBlue is marvelous Adrian"
Pros: "Good customer service and friendly"
Cons: "It was all good!"
Cons: "Seat didn't recline as well"
Cons: "late departure"
Pros: "The apple juice"
Cons: "They messed up ticketing, gave me incorrect boarding pass and couldn't fix it in time for me to get back on the plane."
Cons: "I can't find anything I would change. Maybe a foot massage would have been nice. I got to my destination alive and on time. Thank you JB!"
Pros: "Pleasant flights attendants, on-time arrival, good quality for-purchase food and drinks."
Pros: "everything is fine, I felt safe all the way. Good job."
Pros: "Arrival on time Many meals provided Clean plane"
Pros: "Everything was good"
Cons: "This was a regional jet, and this flight segment was 3 hours. The seats seem to have a little more leg room than larger jets but much less cushioning, and the pitch/shape of the seat back was very uncomfortable. I could barely walk when we reached Houston."
Pros: "The pilot and crew were friendly and helpful."
Cons: "The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge)."
Pros: "We did not have to wait long for our luggage."
Cons: "Our flight was delayed over an hour."
Pros: "Crew was great."
Cons: "Flights should not be delayed by over an hour."
Pros: "Horrible experience with travel assistant at Newark. All United ground staff were rude and extremely slow. Complete chaos in extreme weather situation."
Pros: "Crew were very hospitable. Seating and take off moved at a good pace"
Cons: "Entertainment was limited. Smaller plane / less space"
Pros: "The crew at Mexico airport was very helpful and polite."
Pros: "Was delayed"
Cons: "Electrical service was spotty"
Cons: "Volume of the PA was so loud it was painful"
Pros: "Friendly crew and on time flight."
Pros: "Lots of entertainment options"
Cons: "Our confirmation on Nov 21 (7 months ago) had my wife and I sitting together for this 10+ hour flight. When we boarded we were in different rows and the first stewardist acted like there was not much that could be done about it"
Pros: "High marks when you can ease my fear of flying."
Cons: "Worst food I've ever had on a plane. Entertainment and internet down for half the flight after a delay at the airport for maintenance. Finally had United app. No free WiFi."
Cons: "Landing was missed, had to circle, then rough"
Cons: "Late flight. No support to find back-up flights. No help with tips of how to navigate chicago airport to hopefully get to connecting flight in timely manner. Shuttle service could have been mentioned. The area of the airport I would need to get to in Chicago was not known. Although thr flight to Chicago was by far not full Iwas denied my request to take my roll on on the flight. It fits under seat. I am 70 and had to run across the airport."
Pros: "Excellent flight!"
Cons: "We we're delayed at customs and missed our flight. We were told we were re-booked on a flight, so we ran across the airport, with two small children, to make that flight only to be told that weren't actually re-booked and needed to go standby. We then waited in line at customer service for two hours to be informed that United won't pay for a hotel. The customer service rep. did offer that if we wanted to take our kids across the airport, now at 11:30 at night, we could look for a United Supervisor in Terminal E, and if we were lucky enough to find one, they might override the policy and cover the hotel. Really! I understand that United doesn't have control over customs, but United did book an international flight with just over an hour layover, knowing that any slowdown in customs means missed flights. That's fine. The problem I have is when it happened, United's Customer Service model was to provide misinformation, incredible slow service, and what seemed like a complete lack of interest by United employees to do anything to make the situation better. There were no supervisors at the service counter, only 1 representative for an hour or so, and when the other representatives showed up, they were discussing going on break and going home. All with a very long line of people stuck in the airport waiting to get some help. I could accept this as an isolated instance, but since booking this trip, I have been getting the same level of service over the phone while trying to submit a refund request for my son who did not join us on the trip. United's 24 hour refund policy has taken 6 weeks and many hours online and on the phone and I still have no idea what the status of that request is, and apparently neither does anybody at United. The interaction I have had with your employees have been friendly and courteous, but extremely time consuming, with a lot of incorrect information and no resolution. Very mediocre at best."
Pros: "One of the few airline providers hat still offer a free beverage and snack during the flight and the economy seats offered ample leg room and had padding with adjustable head rest."
Cons: "There were free movies, tv shows etc but you had to download the app prior to take off which we were not aware of until sitting on the plane. It would have been helpful to know that in advance."
Pros: "Great experience overall"
Pros: "The flight itself was fine and went by quickly the attendants were helpful"
Cons: "Airplane seats are uncomfortable"
Cons: "Very limited free entertainment"
Pros: "I appreciated that the pilot was very upfront and honest with us about the delayed flights going into San Francisco."
Cons: "My flight got delayed so much that I ended up cancelling my trip."
Pros: "The crew was nice. Coffee was great."
Cons: "The plane was dirty. Doesn't look like it's been thoroughly cleaned in ages. My seat was broken. Had to sit upright the entire trip. Bathroom door wouldn't stay closed."
Pros: "The flight took off and landed on time."
Cons: "When I went to the gate in Houston to get my boarding pass for my second leg, the lady at the gate counter yelled at me because I didn't know my seat assignment even though I had already explained that I didn't know because I didn't have a boarding pass. On my original booking, I had chosen my seat to be a window, but when they rebooked me they put me in a middle seat even though there was a completely empty row in front of me. Then, to top everything off, they forced me me check my rollerboard carry-on because they said there was no more room on the plane, but when I got on I could see multiple spaces were still available. Another passenger and I were left to wait nearly 5 minutes on the jetway while the gate counter rep went to print our checked luggage tags. I asked the stewardess why I had to check mine even though there was plenty of space, and she said "it's hard to tell sometimes how much room we're going to have left." She also didn't offer any apology. All in all it was a terrible experience. I had to wait unnecessarily at various points of the travel process, had to endure a layover that was more than double what I had planned for, was forced to check my carry-on at the gate, and worst of all I missed a really important meeting. United obviously does not care at all about economy customers. Don't trust this airline! Book on Southwest or JetBlue - they actually care about customer retention!"
Pros: "Quick flight."
Cons: "Customer service"
Cons: "This airline is so beyond awful. American has the most janky planes, uncomfortable seats, and worst service on the plane. I had to beg the flight attendant to get me a wine because I was asleep when they came by and missed them by not even a half hour... She acted like it was so hard and it took asking 4 times and finally just asking another person. I was so annoyed. They also have shitty food selections per usual. Who chooses those snack items?! They clearly have no taste. I was miserable the whole flight. I usually am not a miserable traveler so this isn't just me being negative, I seriously may write one review every few months, only if something is really good or really bad. The fact that I'm even taking the time to write this says a lot!!!"
Pros: "OK until we boarded."
Cons: "My flight out of Chicago was cancelled. I hate when they lie to you that it was weather related. At the time of my flight to White Plains at 1:50 PM there was no snow in Chicago or at White Plains, Moreover the 6 PM flight left to White Plains when it was snowing both here and there. The only option given to me was standby on the 6PM flight. So, I had to cancel my flights and it ruined myu weekend."
Cons: "No mechanics available and had to send for some, taking 5 hours. Didn't get to destination until late at night and missed my event."
Cons: "Wish I would have gotten a direct flight from Tokyo to SFO"
Cons: "We were connecting to this flight after flying in from Rome. Initially we were scheduled for an 8:30pm flight, but after landing early asked if we could change to an earlier flight. They graciously bumped us up to a 7:30pm flight, which trimmed our 4-hour layover down to 3pm. Cut to 6:15pm...we find out that the flight is not delayed AN HOUR due to a "late inbound flight." Long story short, the 7:30pm flight ended up departed later than the 8:30pm flight we were originally scheduled on so we didn't get to LA until after we were originally supposed to!!"
Cons: "Check in staff was dismissive and not helpful at all at first."
Cons: "While happy to have pilots concerned about my safety, it was frustrating to suffer thru 2 different mechanical delays. The first one was a missing rivet - which turned out to be so bad they had to put Us in a different plane. Then, that plane developed some mechanical/software issues as we were taxing. My 3-hour flight turned into a +5.5 HR endeavor. When you are on 2 broken planes in a row with the same airline you start to to wonder about how well they are maintaining their equipment. I feel like I deserve more than a "sorry" for the use of my extra time, but no credit or flight certificate was forthcoming."
Pros: "I liked that I was given spacious accommodations for myself and my service animal."
Cons: "I didn't like that we then sat on the plane for 2 hours, then had to get back off. I don't really blame United Airlines for this because there was a storm. But if Kayak wants me to rate the flight I'd have to say it was bad because it didn't even occur."
Cons: "delayed for typhoon then delayed another day because air traffic control delayed my connector"
Cons: "People in group 5 don't have a chance to get their carry in bags in the over head storage."
Cons: "everythinh was ok"
Cons: "They canceled my initial reservation, without contacting me, costing my time, aggravation, and the price of a very expensive international call in order to get a less desirable flight home."
Pros: "Organized boarding"
Cons: "Did not allow our emotional support dog with the letter our doctor had written. Was told it needed his license number. It is no longer required! The letter is good with 2 other airlines which we travel on frequently."
Pros: "Here's the situation- There are massive storms across the state, massive delays across the nation, and a tiny airport packed full of people. All the things needed to make a horrible flying day an even worse day for customer service. BUT the flight crew and terminal teams did an amazing job keeping things together and keeping guests happy. They communicated all the information they knew in a timely manner, and made sure to correct any connections that needed to be processed before the plan landed. Also they kept their calm as people flipped out."
Cons: "I didn't lol the size of the white planes airport. That plan could hold about 150 people at best.... There was at least 600"
Cons: "cold I the cabin - leaky vent by my legs in 3D"
Pros: "Quick flight"
Pros: "Good but not great,"
Cons: "I was worried all the flight, my daughter And I were sited far from each other."
Pros: "Not much"
Cons: "Wifi wasn't working. Crew kept announcing erroneous things."
Cons: "Missed connecting flight customer service had attitude"
Cons: "Everything united Airlines sucks"
Airlines flying from New York to Culebra have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Culebra
Masks required on board, masks provided on flights from New York to Culebra
Social distancing seating
Middle seats unavailable to book on flights from New York to Culebra
Testing for antibodies, testing for symptoms for flights from New York to Culebra
Waiving of change fees. Search flexible flights from New York to Culebra