|Flights Arrive in||Melbourne & other airports|
|Flights Depart from||New York|
|Airlines||China Eastern, United Airlines, Delta, Qantas Airways, China Southern, Philippine Airlines, Air Canada, XiamenAir, Air China, Cathay Pacific, Major Airline, Singapore Airlines, Japan Airlines, China Airlines, Qatar Airways, Etihad Airways, Emirates|
Pros: Very comfortable seat. Excellent service.
Cons: Vegetarian food is terrible. Also no variety
Pros: Overheard storage is good
Cons: Seat cushions could be more comfortable
Pros: Newer planes
Cons: Better foos stewards
Pros: Nothing is amazing.
Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.
Pros: The crew was typical, the seat was on the aisle, which I prefer, but kind of in the way and I kept hitting my head.
Cons: The snacks are not good at all, next time I'll take my own. They should just quit serving them and charging us for them.
Cons: Food options had run out by the time the crew reached my seat.
Pros: Getting off the plane.
Cons: First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again.
Cons: 3 hour delay due to weather in SF. First time we heard about the reason was just prior to boarding.
Cons: flight was late close to 4 hrs
Cons: Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta.
Pros: The access to the full library of entertainment & internet access included with the flight .
Cons: Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies
Pros: On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth.
Cons: CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available.
Pros: I love ice cream and chocolate
Cons: Healthy vegetarian meal choice
Cons: Delayed 4 hours
Pros: I slept for 12 of the 15 hours so? Food was good!
Cons: More leg room.
Pros: Super smooth flight, flight attendants were incredibly friendly and hospitable
Pros: Seats were uncomfortable,
Pros: Nice crew, surprisingly fresh food.
Cons: Very cramped seating.
Pros: The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand.
Cons: Passport control in San Francisco took a very long time.
Pros: Missed flight due to incompetence in rechecking bag. Check in kiosks do not work. Whole operation totally understaffed. I did not like anything
Pros: The professional and friendly staff. CZ8327 was a 737-800 so I don't expect entertainment. Quick boarding and inflight service.
Cons: I ordered a dietary meal and they get it right every time. Nothing to write home about but it was edible.
Cons: They should have more blankets
Pros: flights very comfortable
Pros: Seats have enough legroom, everything is clean
Pros: Was very much on time, quick flight and boarding.
Cons: Seats could have been a lot more comfy
Pros: Yes the crew are amazing.
Pros: The food was good
Cons: It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated.
Pros: Time management
Cons: More information about the terminals
Cons: Was delayed several hours, had to change crews in Vancouver, and landed in Toronto long after my connecting flight had already left. Instead of being Boston at 7pm, I got back at 11am the next day
Pros: I like the app to tell me where is my baggage. Thanks
Cons: Took 45 minutes to get through Calgary security, long line ups
Cons: Problems with the emergency lightning caused the flight to depart two hours late
Pros: No carry on space, no leg room for a 6’4” individual
Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.
Cons: Delayed / diverted - no communications whatsoever
Pros: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.
Cons: Short flight; so there was no real in-flight entertainment. That's really alright though.
Pros: Upgraded to business class for free and service was amazing.
Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX
Cons: Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging
Pros: Amazing crew... seats very comfy... departure and arrival on time.
Pros: work hard on the cabinet to give us a good environmet
Cons: Xian airport walk is unnecessarily long.
Pros: The kind crew
Cons: Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund
Cons: not much choices in the movie selection
Pros: Could not take flight and could not get refunded
Cons: Refund money
Pros: Efficient, courteous and early arrival
Pros: Service was outstanding
Cons: It’s not the airline fault that our flight was delayed so many times. A 8 hour trip took us 13 hours.
Pros: Absolutely nothing
Cons: Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!
Pros: Crew is nice and helpful.
Cons: Seats are distinctly too small in both directions.
Pros: The cost was very good
Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.
Cons: Vegetarian food is terrible. Also no variety
Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality
Cons: Lost luggage
Pros: The crew was really nice. The plane was clean and comfortable.
Cons: flight on time. flight was delayed and gate changed
Cons: Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?
Pros: All crew members are very friendly and helpful, good service.
Cons: All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like.
Cons: No complain . It’s singapore airlines and not dirty air India or jet Airways
Cons: Better food
Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport
Cons: I would like a refund
Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.
Cons: Seat size would be my only complaint.
Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one
Cons: EVERYTHING. food was not good either
Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.
Pros: very good
Pros: The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me.
Cons: I was running late, and lady that checked me in was accommodating but a little bit standoffish.
Pros: The food and legroom
Cons: More movies :)
Pros: Food, service,
Cons: Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad.
Pros: Soo Much Food! Crew was very polite and helpful.
Cons: They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter.
Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.
Cons: Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian.
Pros: Friendly crew. Good entertainment options.
Pros: I liked everything about the Flight, and Crew
Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!
Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!
Pros: Crew was very friendly
Pros: Seat was comfortable and entertainment selection was good.
Cons: More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers.
Pros: The customer service and food were excellent.
Cons: Next time I will fly business class for more space and comfort.
Pros: crew was nice and helpful
Cons: food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre.
Pros: crew was amazing.. seat are comfortable
Cons: if the food includes children meal .
Pros: Seat are too narrow, leg room was ok, plane temperature was too warm.
Cons: Flight take off was delayed by almost an hour.
Pros: The crew was friendly and courteous.
Cons: Make seats more comfortable and food more tasty
Cons: Entertainment was not working
Pros: All services
Pros: Wonderful trip
Cons: A little rough air, but all was good
Cons: Vegetarian food is terrible. Also no variety
Pros: Crew was helpful, friendly, attentive.
Cons: Seats are definitely too small in both directions.
Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.
Pros: הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים.
Cons: אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה.
Pros: Was punctual. Crew little neurotic
Pros: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there
Cons: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there
Pros: The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down
Cons: The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice
Cons: A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound.
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