Daily cleaning, installation of cabin HEPA filters on flights from New York to Mykonos
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Scores according to KAYAK customer reviews
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Cons: "Heating and serving food in plastic containers."
Pros: "Seat comfortable"
Pros: "Wifi !!!!"
Cons: "Bigger seats"
Cons: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"
Cons: "Check-in for ticket took 2 hours!"
Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "The crew was amazing. Made traveling with infant little less harder."
Cons: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"
Pros: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Cons: "Need to improve wheel chair service at Doha."
Pros: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Cons: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Pros: "Staff, service,"
Cons: "Legroom, seat comfort, very long flight"
Pros: "seat space with leg room."
Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"
Pros: "Customer service"
Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."
Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"
Pros: "Excellent service..!"
Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Pros: "Good service!! Good food!! Great staff!!"
Pros: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."
Pros: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Pros: "Great service and crew"
Pros: "Love the service, love the crew!"
Cons: "this time food was not that good which when traveled before."
Pros: "On general quite good"
Cons: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Cons: "Seats and legroom too small"
Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Cons: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Pros: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Cons: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."
Pros: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."
Pros: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Cons: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Pros: "Service was excellent. Check in was efficient & welcoming. Staff was very friendly & helpful."
Pros: "Some how it was a good experience"
Pros: "Polite staff keen to help"
Pros: "They make you feel like a person"
Pros: "Onboard crew"
Cons: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Pros: "The plane number one is very good but the onther one to cairo is good not like the first"
Pros: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Cons: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."
Cons: "Seat cushion was hard for long flight time!"
Pros: "Respect the scheduel and well organize."
Cons: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."
Cons: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"
Pros: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Cons: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."
Pros: "I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money."
Cons: "There should be no charge and a refund issued for a mishap on behalf of British airways."
Pros: "From JFK to London, staff was friendly."
Cons: "From JFK to London, a large number of passengers were not wearing masks properly and the crew did not take action other than a reminder early on. From London to Edinburough, the crew was somewhat rude."
Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"
Pros: "crew members are polite and clear in instructions"
Cons: "the check-in time is very long, need to open more counters"
Pros: "Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding."
Cons: "Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless."
Pros: "I’m pleasantly surprised that this ancient plane made it across the Atlantic"
Cons: "Broken entertainment system, no charging ports, broken window screens, broken reading lights, no AC. Plane was too old to be in service"
Pros: "There were lots of options for inflight entertainment"
Cons: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."
Pros: "New clean plane"
Cons: "Limited leg room if unable to upgrade. Unexciting food."
Pros: "Quick flight"
Cons: "Inflight meals and entertainment seat pitch"
Cons: "I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg"
Pros: "It went well . No problems."
Pros: "The staff/crew were lovely!"
Cons: "Older plane, so no captioned movies."
Pros: "Comfy. Adjustable headrests. Complimentary food and drink."
Cons: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."
Cons: "Nothing special and generally disappointing."
Cons: "air condition from above and from everywhere, it was too cold for me."
Pros: "Great crew, good food, quiet flight, comfortable aircraft"
Cons: "Boarding was a bit chaotic."
Cons: "Landed in London late missed the connection flight. BA only had 1 flt a day going to Santorini....Next days flt completely booked...Had to fly from Lon to Madrid to Athens then to Santorini.....Took 38 hrs traveling time to get to our destination...Not a happy camper!!!!!"
Cons: "Flight was delayed by 2 hours because of hydronic issues. I feel asleep and missed the food which was part of the ticket wasn’t woken up. Was then woken by the passenger behind kick my chair which was not comfortable at all and the entertainment system was something out of the 80s, screen so small could see the picture that well and the touch screen was not that reactive. Cabin crew we grumpy. Ashamed this is called British not what I called British........"
Pros: "The crews don't stop giving away foods/drinks! They kept asking the passengers if we need aanything."
Cons: "Not sure, but I felt the spca is a bit smaller than other flights."
Cons: "Very disappointed by the comfort of economy premium. Very!"
Cons: "Jfk terminal 7 is the WORST!"
Pros: "Easy check in"
Cons: "No wifi. TVs were small and old"
Pros: "It was on time and transfer was easy"
Pros: "The crew were friendly and efficient"
Cons: "The food was okay and they didn't have the item per the menu handed out, but the staff were apologetic"
Pros: "A lot of space for legs"
Pros: "Good economy flight from Heathrow to Madrid. Would recommend!"
Cons: "The bad attitude of BA staff at checkin. My ticket was confirmed but found out I was waitlisted when I got to the airport."
Pros: "I liked everything about the service."
Pros: "Early arrival!"
Pros: "Movies free Staf Comfortable"
Cons: "Lint time on plain before take off"
Cons: "Jfk massive queue at checkin/drop off"
Pros: "There was nothing I liked!"
Cons: "I couldn't do online check in and was at the airport 2 hours before the flight but they said they cannot give me a seat number and waited there for 25 min to get a seat number. The seats were really uncomfortable (compared to airlines as Turkish airlines and American Airways).The flight attendants were not there to make your flight better, one of them was sulking and was afraid to smile to you but when he was with other crew was able to laugh! Also food was really bad!"
Cons: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation."
Pros: "Very bad situation please call me or send me your email"
Pros: "Staff did their best to be helpful and cheerfull to make up for a 3 hour delay on our flight"
Cons: "3 hour delay"
Pros: "The food and entertainment options were both above average."
Cons: "The flight was being run by Iberia, not British Airways. Iberia has a policy which did not allow me to check in without proof of a return flight. Unfortunately, my travel partner had booked the return flight and did not share the details with me. I was not able to reach my travel partner and, as such, was forced to buy a new ~$2,300 return ticket on the spot in order to provide the necessary proof. This was an extreme inconvenience, as I nearly missed my flight. If Iberia or British Airways made its travelers aware of this policy in advance of their check in. I have no intention of flying Iberia ever again."
Pros: "This flight did not have much enjoyment due to the extreme delay overseas."
Cons: "There was an ill passenger onboard as we were flying mid Atlantic - instead of flying the aircraft onward we turned around to St.Johns (understandable) however once we arrived we roughly sat on the plane for three hours after the passenger walked off the aircraft conscious. There was paperwork delaying the craft to fly, the re-fueling took over an 1 hour due to not knowing how much fuel to put into this larger plane. There were also difficulties on the plane other then a passenger being ill, the craft had some engine issues after landing in St.Johns - the pilot tried to keep crowd control by lying to the passengers. As we finally got up into the air, knowing that we missed our connecting flight to Budapest from london already- it was stressful. Then as we approached Europe we were told we have to land in Dublin due to the crew working too many hours... Which the pilot had to of known as we departed from St. John's yet he told us we were on our way to London. We waited in the airport in Dublin Ireland for at least 3-4 hours we were told another crew would bring us to London at 3pm yet we didn't even board until 5-6pm. We finally got to London 12 hours after we were suppose to arrive. And to our final destination 14 hours after we were suppose to arrive. I expect a complete refund from this flight from JFK- Budapest. It was the worst experience ever."
Cons: "Seating was not comfortable."
Pros: "Nice food, polite, warm and competent staff, blankets and pillows at every seat. Kids enjoyed all the shows. You knew you were not flying an airline that cut corners."
Cons: "Plane crew had to reassign seats since plane used had a different configuration than one listed at check-in. That took a long time, but crew was experienced and calm and handled it."
Pros: "Premium economy seats - even the old ones that were on this flight - are still a better experience than economy but I didn't find the difference in price worth what was delivered."
Cons: "Service was scattered compared to the LHR > JFK leg. No "welcome aboard" drinks, staff seemed very distracted, frantic and a bit disorganised. Food was very disappointing and I'm pretty sure it gave me a sick stomach for 24 hours after."
Pros: "The special meal was horrible"
Cons: "As was another flight operated by American Airlines and the second flight connecting us. We were not on it. Still stuck in Orlando trying to get home when this took off. They closed the gate on us early in Orlando leaving us stuck with no way home. . This airline is shockingly bad. It will be avoided at all costs. Not really surprised as the flights with them to get there were very bad also. Go with a different airline. Always."
Pros: "The crew was very nice and accomodating given the delays and the change of planes"
Cons: "The plane was delayed an hour and a half. They had to change the gate twice. The worst part was the plane. The original plane had a problem and they replaced it with a tiny everyday commercial jet for a 7 hour flight. It was extremely uncomfortable and I felt like I got a bit robbed because of how expensive the flight was."
Cons: "It was a mess checking in"
Pros: "The crew was professional and courteous. USB charger"
Cons: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"
Pros: "So many movies!"
Cons: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."
Cons: "Good connection in Madrid and nice flight to Malaga. It was a long walk to get to the connection"
Pros: "The time arrived at the airport was great"
Cons: "Not enough leg room, had to wait too long for shuttle bus to the terminal."
Pros: "On time departure and arrival early by an hour."
Cons: "Seats were quite uncomfortable."
Pros: "Tenía reservado uno y de repente desaprecio"
Pros: "On time"
Cons: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."
Pros: "Cabin crew was friendly and efficient"
Cons: "Crappy plane for an international flight"
Cons: "Lost our luggage"
Pros: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Cons: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."
Cons: "Our seats was almost the last seat of all our flights, even we checked in very early."
Cons: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"
Cons: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"
Cons: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."
Pros: "No complaints everything was good No delays on time flights going and returning back"
Pros: "It wAs on time"
Pros: "Great array of entertainment. The food was tasteful."
Cons: "No clear direction when attempting to board. Several passengers were unaware of what to do. Couldn't find the reclining button."
Pros: "That we at least got some water"
Cons: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"
Pros: "I liked the service and, the in flight entertainment system. It was good food."
Cons: "There was very little legroom in economy class. I was thinking for an overseas flight the would be more than 31 inches pitch of legroom, Mabye the can work on that on such a big plane."
Pros: "Excellent meal in premium economy. As good as business class on other airlines"
Cons: "Boarding process is excrutiating"
Pros: "Crew entertainment food."
Cons: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."
Cons: "I left a day later. No effort made to change flight."
Pros: "Landing was perfect"
Cons: "Everything was fine"
Pros: "It was fine, nothing special"
Cons: "The internet was very, very expensive! $35 for very very slow internet that didn't work half of the time. Also, before I departed from the US, the customer service rep at JFK made me purchase a refundable plane ticket for $2500, and charged me a non refundable fee of $35 for booking the flight for me ( I asked how to do it via the Iberia website on my phone and she refused to help me, and the website makes it extremely not obvious how to book a refundable flight). She said because my flight was one way to Europe I had to have an onward flight, even though I was traveling by car outside of Europe. She said that they would ask me for it at customs when I arrived in Europe. Well they have never asked me for this before, and they did not ask me this time either when I arrived, so this whole exercise was pointless. When I called to get my ticket refunded, they also charged me a $25 fee for refunding the ticket, which the agent in NY did not tell me about. So I just ate $60 for no reason. In addition, the customer service person was very rude about the whole thing."
Cons: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."
Cons: "The only bad thing is that the checking at JFK was very long!!!!"
Cons: "Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!"
Pros: "The crew was super friendly."
Cons: "We didn't start boarding until the scheduled departure time. Made my connection much tighter than it needed to be."
Pros: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Cons: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."
Cons: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."
Cons: "Terrible Uncomfortable Overbooked"
Pros: "Seats were comfortable, excellent movie selection, ample leg room, clean and new plane, staff was attentive."
Cons: "Food was average, foot rests were hard to operate, alcohol selection was scant, only beer and wine are complimentary, you must pay for spirits in premium economy"
Pros: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."
Pros: "the food and the entertaiment"
Cons: "long trip"
Pros: "Crew was nice enough."
Cons: "Boarding started very late and left airport late, somehow landed "on time" but without enough time or guidance to make connecting flight. Although arrived at gate before schedule flight time, were not allowed to board, missing the connecting flight and was then charged a ludicrous amount in fees. Will never travel again."
Pros: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"
Cons: "It was cancelled"
Pros: "It got me hone."
Cons: "Very small seats we were not given any snacks or drinks."
Pros: "Excellent flight. Iberia had outstanding service"
Pros: "Guests were boarded quickly. Crew was friendly."
Cons: "Food was tasteless and bland. Crew was not very attentive."
Cons: "We took the red eye and there were children that would not stop screaming and crying. This was not your usual crying infant. These children were able to speak. The crew did nothing about it and let these children yell and scream as they played games on the provided tv. Most of the people on the flight were displeased by this family that made so much noise."
Pros: "Friendly staff."
Pros: "It was on time and good selection on movies"
Cons: "Iberia needs new aircrafts... They are always kinda old..."
Cons: "Boarding was laugh out loud stupid. Worse than cattle. No announcements. Looked like the entire process was run by high schoolers. They wouldn't let us board till the last because we hadn't booked a return on BA. Among the worst flights ever"
Cons: "Put in standby, even with reservation. Choppy fight."
Pros: "I arrived safely at my destination. The crew was sympathetic to the plane's deficiencies."
Cons: "The reading lights didn't work. The movie had no sound. The charging station was outdated. The food was terrible"
Airlines flying from New York to Mykonos have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Mykonos
Masks required on board, masks provided on flights from New York to Mykonos
Social distancing seating
Middle seats unavailable to book on flights from New York to Mykonos
Testing for antibodies, testing for symptoms for flights from New York to Mykonos
Waiving of change fees. Search flexible flights from New York to Mykonos