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Pros: Seats are hard

Pros: We got all of our bags! No lines. Smooth sailing

Pros: 2 seats, not 3, in this part of Economy

Cons: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...

Pros: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!

Cons: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!

Cons: Very narrow seats

Pros: Nothing was great nor poor.

Cons: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there

Pros: I loved my trip the flight was amazing

Cons: Everything was wonderful

Pros: Crew was good but seat very tide for big people. Many close to me not well distributed.

Cons: Space

Cons: I requested a seat with extra legroom due to a medical condition over a month before the flight. I was not granted my request and was in pain for most of the flight.

Cons: delay due to lack of deicing equipment

Pros: Crew professionalism.

Pros: Good variety and quality meals during the flight as well as a super array of entertainment

Cons: The seats lack cushion so a 7 hour flight gets quite painfully after a while

Pros: Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!

Pros: free-snack is good

Cons: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.

Pros: The crew was excellent, and the entertainment was good.

Cons: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.

Cons: We landed and spend 45min instide the plan to be able to unboard

Pros: Friendly crew, most spoke at least some English

Cons: Only food for purchase, would be nice to have second language option on some of the entertainment

Pros: super punctual

Pros: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.

Cons: Definitely the food. Pretty tasteless and unappealing

Pros: Azul is always amazing in terms of service!

Cons: The price!

Cons: Very narrow seats

Pros: The crew as fine!

Cons: The gate at the airport changed

Pros: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!

Cons: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!

Cons: Pontualidade

Pros: We arrived safely.

Cons: Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight.

Pros: N/A

Cons: N/A

Pros: Nothing was great nor poor.

Cons: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there

Cons: We landed and spend 45min instide the plan to be able to unboard

Pros: Amazing crew and overall experience

Cons: No complaints on this one

Cons: The food

Pros: sidefini landig, merci.

Pros: free-snack is good

Cons: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.

Pros: 2 seats, not 3, in this part of Economy

Cons: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...

Pros: Yes. The food was good ( snacks) and the crew was nice.

Cons: Everything was good.

Pros: Airplane was comfortable and food was good. The crew was also very friendly.

Cons: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).

Pros: Azul is always amazing in terms of service!

Cons: The price!

Pros: The crew was excellent, and the entertainment was good.

Cons: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.

Pros: Nothing was great nor poor.

Cons: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there

Pros: Priority checkin at Ezeiza airport.

Cons: The A320 planes was too cramped and it's an older plane.

Pros: N/A

Cons: N/A

Pros: The crew was very nice

Cons: Everything else

Pros: Flight was smooth and short

Cons: The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok

Pros: Nothing

Cons: Proper communication

Pros: The seats in Premium Economy are terribly uncomfortable and not worth the extra cost.

Cons: The seats in Premium Economy are terribly uncomfortable and not worth the extra cost.

Pros: We got all of our bags! No lines. Smooth sailing

Cons: Food !!!!

Pros: Priority checkin at Ezeiza airport.

Cons: The A320 planes was too cramped and it's an older plane.

Pros: The crew was excellent, and the entertainment was good.

Cons: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.

Pros: My seat 28H didn't recline

Cons: Food !!!!

Pros: Airplane was comfortable and food was good. The crew was also very friendly.

Cons: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).

Pros: Crew was very good, one crew member took time to make me coffee as I entered the plane

Cons: The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim.

Pros: Nothing was great nor poor.

Cons: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there

Pros: Friendly crew. Spoke some English for the most part.

Cons: Only food for purchase

Pros: My seat 28H didn't recline

Pros: Yes. The food was good ( snacks) and the crew was nice.

Cons: Everything was good.