Find cheap flights from New York to Tromsø

Cons: Flight was completely full and certain passengers were belligerent about wearing face masks. The cabin crew did not enforce mask wearing, stating “we are not the police”

Pros: Swiss is my new favorite airline.
Cons: Nothing bad to report. Book Swiss!

Pros: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.
Cons: I honestly had no issues with my flight.

Cons: The seats are small with very little leg room

Cons: Nothing Everything was excellent

Pros: I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!
Cons: Email updates before flight! Not a single email sent!!

Pros: I was in business class and it was great. The staff the food and the seats were awesome.
Cons: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.

Pros: No seat comfort

Pros: Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later.
Cons: See above.

Cons: No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point

Pros: Crew was amazing
Cons: Entertainment and dinner food

Pros: Everything
Cons: Checking, boarding, flighting

Pros: Crew good
Cons: Baggage small bag forced to check

Pros: Service was fine, on the ground and in the air.
Cons: * Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Cons: nothing

Pros: Awesome business class seat, or rather throne
Cons: Limited selection of movies

Pros: The staff was nice
Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Pros: I liked how nice the crew was.
Cons: I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full.

Pros: Flight share with another airline so we couldn’t book our seats in advance.
Cons: Space is cramped. Very professional and courteous crew.

Pros: I like service, plane...
Cons: I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time

Pros: Ricaro seats often broken and backs don’t stay in the upright position.
Cons: Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!

Pros: Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All
Cons: Have no complaints.

Cons: 2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy

Pros: Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive.
Cons: Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt.

Pros: Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis
Cons: Seats from JFK to Zurich were a little bit squeezed.

Pros: Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel.

Pros: The Crew is amazing and the plane is comfortable.
Cons: The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead.

Pros: It was nice because plane was half empty so had quicker attention from stewards - everything was good.

Pros: Nothing.
Cons: The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.

Cons: The headset outlet is still the old one, so you can't use your own .

Pros: It reminds me of school dinners
Cons: Bland, over cooked No thought into the presentation or flavour

Pros: The next best thing to the hard-working and kind crew was the lighting design. Meals were OK, and I was delighted that the vegan meals I ordered for my travel companion were right there as ordered. Not a common occurrence of late, I’m afraid, so I congratulate Swiss one getting this one right.
Cons: Legroom is non-existent. This was by far the most uncomfortable aircraft I have ever flown on, with the possible exception of an Ilyushin 62 operated by Tarom in 1983. I felt bad for the man in front of me, with my knees in his back. That is, until he reclined his seat and put my video screen in my face. Not much to watch anyway, but it was impossible to lean forward at all. Boarding at JFK was rather chaotic.

Pros: Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight.

Cons: While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever.

Pros: Nice staff
Cons: Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan.

Pros: lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service...

Pros: The food provided and the service was excellent.
Cons: The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while.

Pros: The crew was very attentive and friendly
Cons: The legroom was good but the seats were very narrow causing larger people to overlap the armrests

Pros: Painless flight
Cons: No bottles of water for economy flyers

Pros: Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz
Cons: I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz

Pros: gluten free option included gluten free bread, but meal itself was quite bland.
Cons: in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did.

Cons: If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!

Pros: The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy.
Cons: I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available.

Cons: I had a lot damaged luggage!

Pros: Service. The food was good. Entertainment was good.
Cons: As a person of color I didn't feel that I received the same warm welcome from some of the attendants. For example the expression on their faces were blank when I said hello. I picked up my food tray and gave it to the attendants very politely. She just took it out of my hand. When the passenger next to me did the same she said thank you very politely. He was Caucasian. Some were very friendly and polite.

Pros: The boarding process was efficient. Swiss Air provides much more spacious and comfortable seating arrangements than many other airlines.
Cons: My entertainment system would not turn off, which made it difficult for me to fall asleep. I asked a flight attendant for help and she said she would reset it. However, the reset did not work and she never came back to verify whether or not it had solved the situation. I finally gave up and put a blanket over the screen. Furthermore, the meal service was very slow. It seemed as if most of the staff was very young and likely inexperienced. Perhaps it would be better to mix younger, less experienced staff with more seasoned staff. I flew three other Swiss flights during my European vacation and the service was much faster. Incidentally, most of the staff on these other flights were older and probably more experienced.

Cons: There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides.

Pros: Spacious and good food

Pros: Zurich airport
Cons: Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely.

Cons: Wifi shroud work . I got charged for it but couldn't use it ... hope to get a refund

Cons: Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard.

Pros: Excellent crew
Cons: Flight delayed and no reason Food very bad

Pros: The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection.
Cons: The temperature on the flight to NY from IST was a bit too cold.

Pros: NA
Cons: NA

Pros: The crew was amazing and service was very professional.
Cons: Lower prices!

Cons: Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see.

Pros: All around quality Airline...

Pros: Friendly and helpful flight attendants, delicious food, great movie selection.

Pros: The business lounge in Istanbul, Turkey was 2 floors, full of food, drinks, place to sleep, shower and sleep. The staff was superpeb.
Cons: A man in the business lounge took my home address and cell number and told me that I would get a complimentary ride home. But when I arrived at the Business counter at the Dulles International Airport, they informed that no such program is in place.

Pros: The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job.
Cons: One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there.

Cons: the food is a bit tastless

Pros: the personal screen is great, the crew were nice and plesent, nothing went wrong...
Cons: I had vigie meal and it was not so good. I wan't order it again, next time I'll order only fruit and vegetables.

Cons: I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for.

Cons: It was fantastic

Pros: great food! competent crew. all efficient and good.
Cons: an extra beverage service in the middle of the flight would be nice, but that's okay.

Cons: Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time

Pros: Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe).

Pros: Comfortable and uneventful flight - just the way it should be!

Cons: Not enough movie varieties

Pros: Everything , the smiles the food the intertainment
Cons: Seats to close

Cons: i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan

Cons: Making my long trip for 9 hours seating beside big fat guy takes his seat and half of mine, asking the crew to change my seat and telling me there is no space available and I can see there's free seats it was so rude, my back hurts me a lot this day and the day next because i was seating with slope.

Pros: Friendly crew, on time, spacious seats, extra bus to gate for business travelers, outstanding lounge in Istanbul; overall great experience

Pros: Cabin crew good, professional Entertainment USB charger
Cons: Delay with no communication and no apologies Business seats not comfortable, limited space between seats

Pros: Food and service were good ,good entertainment
Cons: Seats were really uncomfortable ,there were problems with boarding ,good wasn't sufficient

Pros: Great Airlines

Pros: Crew friendly and accommodating.
Cons: Much of food, esp mac and cheese, cold.

Pros: Food, crew, comfort, not a full flight, enough room for everyone
Cons: Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for.

Cons: It is impossible to make a one hour connecting flight in Istanbul when you take off 30 minutes late, arrive at a distant site (~ 5 km away from the arrival terminal) and the there is only one security guard to screen hundreds arriving. Missed our flight by 90 minutes, the customer service people were rude at the airport and we had a 7 hour delay. What are you thinking???

Pros: friendly crew and superior service

Pros: The flight from Istanbul to New York was great. Excellent service, good food, free drinks throughout, comfortable modern plane with wide selection of entertainment. Great layover at Istanbul Airport with lots of selection for food and drink. Far better than any direct airline that flies new york to tel aviv so if you don't mind a layover choose Turkish.
Cons: Free WiFi at Istanbul Airport requires sms authentication which makes no sense on an international trip.

Cons: My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home.

Pros: Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable.

Cons: Crew didnt act like they liked their job

Cons: One beverage service on a 8+ hour flight counting JRO? Crew literally disappeared for quite a few hours.

Pros: Great service; lots of food,drinks, and gave us a travel kit (this included,toothbrush,toothpaste,earplugs,eyemask&slippers) as well as headphones,blanket and a pillow.
Cons: gerat flight,no complaints.

Pros: *Lots of legroom *They still serve food! *Luggage fee extortion not as egregious as other airlines. *Nice entertainment system. Put simply: Turkish airlines is what most airlines USED TO be like about 25 years ago.
Cons: *Boarding is usually a bit disorganized with people always trying to switch seats. *If you are flying from Germany to Turkey, get on early. The overhead luggage compartments fill up fast. *This is more of a cultural thing: but it is annoying that passengers routinely get up and start grabbing their bags before the aircraft has even retracted the speed brakes upon landing...

Pros: Nothing
Cons: Flight was cancel due to problems in Turkish government. The rescheduling of the new flights were "all lies" From Naples to Munich was ok, but the flight from Munich to Dubai was not confirmed (even though I had a printed ticket). Emirate airlines refused to take us and I was stuck in Munich all night, waiting for new reschedule. Horrible experience. I will avoid Turkish airlines in any of my future flights.

Cons: Flight from Istanbul to Amman boarding was a mess

Pros: Arrived on time even though it was late departing.
Cons: Crew never informed us why they were late departing. Boarding the airplane was problematic.

Pros: Love everything... i was actually surprised... The crew was the bes

Pros: They had really friendly staff.
Cons: The leg space between the chairs was really cramped.

Pros: A three hour flight and they gave us a very nice meal and beverage selection. Never happen in the U.S. unless you are flying first class, and even then they wouldn't exceed Turkish Airlines. When did you last have metal eating utensils with your meal..... if you even got a meal. Plus multi channel seat back entertainment on a three hour flight. I wish the U.S. would open domestic markets to foreign carriers.
Cons: Really tight seats. Almost impossible to eat your meal.

Pros: Everything was good.

Pros: Continued the great service
Cons: I would like a little more leg room

Pros: This flight was short and easy. Easy to board. Served an awesome cold breakfast. No problems.
Cons: No personal screens.

Pros: In flight entertainment system offered a wide selection of movies and games, as well as flight info. Good frequency of beverages/snacks
Cons: Not much leg room in the seats. Bad gate setup, multiple security checks before boarding and having to go in a bus to the actual plane. This might be the airports fault more than the flight.

Pros: Nora from San Francisco Airport
Cons: Everything. Mean skinny guy from San Francisco TK counter, unprofessional handling of cancellation, accomodation to a hotel and Re-booking. We had no hotel, no food provided, no confirmed seats. I will never fly Turkish Airlines again.

Pros: The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.
Cons: N/A

Pros: Nothing
Cons: Never returned my money when the flight was canceled

Pros: Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!
Cons: The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Pros: Crew
Cons: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.

Pros: The crew was good and the food from Frankfurt to Abuja was good
Cons: The layover time was extremely too long and would even be longer during my return

Pros: There was a good amount of leg room and the seat reclined to a comfortable position to sleep.

Pros: The large amount of entertainment to choose from was very nice.
Cons: Timeliness and comfort in seats could be better.

Pros: Very friendly, helpful and communicative crew.
Cons: Only complaint: the touch screen on the seat back was oddly unresponsive and this made it a bit difficult to interface with the various in-flight entertainment options; the streaming music in particular.

Pros: Great crew. I love Lufthansa. I just wish there was more room for my legs.
Cons: More leg room!

Pros: They give you food in this airlines. Crew was nice always serving drinks.

Pros: Loved the food and drink service.
Cons: Did not like how far back the seat in front of me went. Causes a cramped ride.

Pros: Excellent

Cons: Flight delay for 4 hours due to airline maintenance. Missed connection. They also messed up frequent flyer credit and very leather support in Frankfurt for connection. 2 agents only for plane all of people with missed connection. Lame meal allowance.

Pros: One of the best flights (airline) I have ever flown. GREAT crew that were kind, pleasant and helpful. ZERO attitude. I def will fly with them again in the future.

Cons: More tasty food.

Pros: Flight attendants were excellent and very accommodating.

Pros: I like my trip - good service, good food (vine, whiskey :-) )

Pros: Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us.
Cons: You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case.

Pros: The flight was smooth and the flight attendants were very polite and helpful. It was a great experience
Cons: The bathroom was a bit smelly

Pros: Crew and flight were great,love the hot towels,constant drink service,clean up after
Cons: Food wasn't the best I ever jad on a flight,only reason this flight didn't get solid 5 stars from me!!

Cons: Flight was delayed.

Pros: Boarding was fast. Lots of bathrooms.
Cons: wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices

Pros: The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful.
Cons: A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course.

Pros: It could be better, the flight attendance one of them was overwhelmed and I could feel her attitude, although she made an accidental movement on my foot she never apologized. And her eye contact was very aggressive as if she would use words. I tried to save the moment, and avoided all further interactions. Not even to look at her, or accept even a single glass of water. She did past through my area and again she was stocked with her cart, and she thought is was my foot again. When she realized that this time was not my foot, (which in the first time it was and she kicked my knee with the speed of her movement and I was not aware to save the moment) nevertheless, the second time and for the rest of my trip I was so careful that it did not happen again. But it happened one more time, but not with my foot. although she thought it was me. She looked at me again with a very bitter-eye but when she realized that the problem was not me she looked at another way acting as if she didnot understand what was going through her mind or my mind.
Cons: The attidute is what I try not to get involved. I am on the air, traveling, and I don't like to experience any negative feelings from no one. I am consciously aware not to give any reasons for any form of unacceptable behaviors either with or without evidence. I WILL NOT EVER AGAIN, travel with LUFTHANSA just because of the way they treated me in my case which I travel always with my emotional pet, and this time they gave me a hardship and I had to travel without Logan. and additionally to this, I had to accept that flight attendance wordless aggressive behavior. Which in my opinion, I believe she could say I am sorry, and not looking at me as her worse enemy. Madness. She honestly needs a psychological evaluation.

Cons: No room for my knees.

Pros: Lufthansa airlines never fails to provide excellent service.

Pros: The staff was kind and friendly (which always is the case with Lufthansa!). I felt like more than just a passenger but as a cared for customer.
Cons: The premium economy seats, while more spacious, were not much more comfortable. They reclined to the point that it was awkward when using the leg rest. Would be better if the leg rest could raise a little higher..

Pros: Fight attendants' courtesy

Pros: Nice plane, airy. Lufthansa crew are always nice.
Cons: Chaotic check-in. I'd checked in and selected seats in advance. But flight was overbooked and I got a standby ticket with no seat while my 4 family members, including 3 on the same reservation, were seated. I had to stand in line as a standby, and then was assigned a seat that didn't recline at all -- not the best for an overnight flight, and having planned, checked in and gotten a seat, IOW done what I was supposed to, it wasn't a nice way to be treated.

Pros: Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!
Cons: Nothing to write here, whole experience was excellent!

Pros: Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent.

Pros: service crew

Pros: The crew was very nice and the food was good. Very uneventful, easy flight.
Cons: Definitely not enough leg room

Cons: Needed more option in sports. Specifically Cricket

Pros: I bought the premium economy seats for extra room and I was not disappointed. The extra room was great. The in flight entertainment was very good as well. Lufthansa's food was excellent.
Cons: The outer window pane had a lot of condensation on it and I could barely see out the window, and I love looking out the window during take-off and landing and I couldn't see much.

Pros: The service and the air hostess were very nice and kind
Cons: The chairs are not comfortable at all :(

Pros: Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack.
Cons: Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow.

Cons: Flight was overbooked with many.people being on standby. The crew at the gate was unhelpful making entire experience more streafull than necessary without clear rules how the seats will be assigned (whether we should wait in line or they will call us by names). The flight was 2h delayed in NYC because of the mess at the gate coating me a missed connection to Denmark (not that it was necessary have Lufthansa put any effort in speeding up.my transfer like pick up at the gate, gate information before I left aircraft or even as I approached a desk I. Frankfurt as the conneecting flight was late too). On top of that mess I have not gotten my speciality meal and eintertaiment system was malfunctioning the entire flight. Crew could not be bothered with bringing over water and didn't exactly respond to call button.

Pros: Everybody was very courteous and tried to accommodate us and our baby!

Pros: Terrific staff, efficient process
Cons: Bathrooms weren't working

Pros: The first leg of our flight came in late, but the staff at the airport already had someone waiting for us by the gate to escort us to the connecting flight. And the staff was extremely organized and transported our luggage so that it made it to the final destination with us. All this happened in under 30 minutes. Great service

Pros: My first flight overseas was wonderful. Almost never felt any turbulence and the crew was so friendly and courteous.
Cons: Cramped seats in economy. Next time we'll definitely upgrade for more leg room.

Pros: I had a very short (perfect timing) stopover on my way to Bucharest.
Cons: Dirty plane, apparently not cleaned from the previous flight, since there were crumbs everywhere on the floor.... Unfriendly crew, non accommodating, not helpful, or not even following on questions/ requests from passengers. I don't expect a luxurious meal for an economy class ticket, but the food could have been better ( and it is - with other airlines). Some fresher bread - and more eatable - would have been very good. The movie selection was poor - only old, badly rated movies. I know it can be way better than this - with other airlines. Overall I was unpleasantly surprised - very surprised.

Pros: J Lufthansa , this was my first flight with your airline and `i am glad to say that it was an excellent experience.\The crew was superb and the comfort of both the regular coach and coach comfort was excellent. `I would highly recommend you and will return as often as possible.

Pros: New airplane A380-800. Staff was nice but no nonsense. Entertainment had good selections, although interface was a bit clunky and slow to respond.
Cons: Almost no legroom to speak of so very cramped for a long flight.

Pros: All. Excellent experience.
Cons: No complaints

Pros: Everything was excellent except breakfast from joke to Fra
Cons: Breakfast one choice including ham which unrespect to Muslims

Cons: My son Adam is in Mekele Ethiopia having flown most of his journey with Lufthansa. For two days now, his luggage with his nebulizer and asthma medications has gone missing and not ONE person at Lufthansa is willing to help on their end. Since his last leg was with Ethiopian Airlines, Lufthansa is unwilling to help in any fashion or form in helping to track the luggage that flew with them over two flights. They DENY they have any responsibility to help because it's not their "policy." They wouldn't even look into their computers to see where the luggage was last seen. I am so angry that "policy" is more important to Lufthansa than actual human caring about their passengers.

Pros: All went well. On time boarding n arrival. Smooth flight n landing
Cons: None

Pros: The staff at check in was very helpful!! Great service!
Cons: You need to pay $35 per seat to reserve.

Pros: Movies
Cons: Small leg space

Pros: Amazing crew, fast boarding.
Cons: Uninspired food. I was served the same meals 30 years ago.

Pros: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Pros: Crew was business only.
Cons: More engaged crew. The

Pros: On time. Arrive early. Smooth flight and landing.
Cons: More meal options. Only chicken for dinner. I’m vegetarian.

Pros: The movie section and food were very good
Cons: The temperature of the flight was out of control it was very hot for the full 9 hr there was something wrong with the plane and the crew was not addressing it.

Pros: All good.
Cons: Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand.

Pros: The airplane clean ,Food good etc.

Cons: Missed connecting flight from Copenhagen to Geneva since flight from Newark left over an hour late.. They booked me on a flight to Zurich and then to Geneva. Had a connection to France booked separately that I had to move.

Pros: Great legroom for premium seats. Even though not an emergency exit, bags need to go up, which doesn’t make sense at all.
Cons: Seats itself uncomfortable for long flights. Boarding process could be better.

Pros: Efficient and on-time service.
Cons: Tiny seats that are inappropriate for international travel.

Cons: Upon landing in EWR on United, per my reservation on this site my connection was on SAS to Copenhagen. Upon arrival in EWR, I received an email from this site saying my SAS flight "may be canceled". I immediately headed to the terminal where SAS was and went into the lounge to speak to an agent. The women I spoke to could not have been more rude. She told me my flight was canceled and that she did not have access to any details because that was United's responsibility. I told her that could not be the case because my flight was on SAS so if they canceled the flight, I would like to understand what my options are given that I had a tight window upon arrival into my final destination into Dubrovnik so I could not be too late in landing outside of my original reservation. She told me that I had to talk to United and did not even acknowledge why there was a cancellation or anything other than the SAS flight I was on was cancelled. She barely even helped me to understand where my luggage was which I was very concerned would be lost given the issue with the flight cancellation. As a result of all of this, it turns out I was put onto a United flight that now had MORE connections. I had to now go to Frankfurt to Vienna to Dubrovnik, all with really tight connections AND now I no longer was on the same flight as my friend who I was traveling with. SAS did not help with any of this or care to assist in ANY way. They told me it was out of their hands and I had to talk to United. AWFUL service when SAS had cancelled the flight! I had no choice but to take the re-routed flights. I ended up running to my gates and barely catching all of my connections which made for a very stressful travel experience to start my long awaited vacation. After paying the high cost I did for my flight, I am extremely frustrated with my experience as I ended up having more connections, tight connections, awful customer service and a really stressful trip. This is NOT would I would expect for how much I paid and out of the quality of an airline. I would like to receive some type of compensation for the extreme inconvenience of landing 3+ hours after my original arrival time, being broken up with my friend who I was traveling with, not being given any options for my travel, terrible customer service assistance, and no acknowledgement from SAS to help me in any way.

Pros: On time and clean airline.
Cons: Not helpful with stroller. Wanted us to sign off that they were not responsible for if stroller broke while handling it. Insane. They said it “might “ to big even though they didn’t know what measurements would be too big. We’ve flown for the last 3 years with this stroller but different airlines and never heard of such thing. (Since it’s the smallest city mini double stroller there is and folds flat- super small!) first time we flew SAS all. We didn’t sign anything and gate checked it and all was fine but some incompetent crew at check in. Not very helpful finding seats with all four of us. Put us in different rows. Could work on their customer service for sure.

Pros: The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat.
Cons: Legroom.

Pros: Left on time. 50 minutes early in Copenhagen. Food was not bad.
Cons: TSA at EWR was ridiculous. Slow lines and very inefficient.

Cons: We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!

Pros: Very accommodating crew

Cons: I had a middle seat.

Pros: All around everything was excellent. Will most likely always fly SAS between Riga and USA.

Pros: The crew was great and the food as well
Cons: Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space.

Pros: Boarding was quick and easy. Decent amount of overhead space. The pilot was friendly. USB ports for charging phones at the seat. Free bottle of water at your seat.
Cons: No overhead fan. When flight got really hot, no way to moderate temperature. No choice of food at all, unless you are in economy plus. I don't remember the last time that a trans-Atlantic flight had at least a meant, or fish, or vegetarian dish. Usually, at least two or three dishes. On SAS, everything has to be ordered ahead of time. Some of the flight attendants were friendly, some not so friendly. No free alcoholic drinks even with dinner. Limited regular drinks - they are only served with food, aside from that you have to purchase even the non-alcoholic drinks. The food just wasn't very good, even compared to other airline food. Compared to other companies, relatively small selection of entertainment. I had considerably more choice on a domestic flight than on a 9 hr. international SAS flight. Storage pockets at the seat are pretty small.

Cons: The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight.

Pros: Excellent all around. Super smooth, friendly and fast!!

Pros: Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend.

Pros: 2 meals included for a 7 hour flight!

Pros: The crew was excellent, the flight from Newark to Copenhagen was on new aircraft A340-300 I believe, it was very nice and comfortable even in coach as long as you have a compact body.
Cons: That my Silver Star Alliance status got me nothing with SAS, no early boarding, no ability to select a seat until 24 hours before without paying an extra cost, if you wanted a beer you had to pay, this is a no frills airline now, pay as you go.

Pros: Internet not working. Horrible.

Pros: Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience..
Cons: No problems at all... a wonderful trip

Pros: Again, the flight was fine, and cabin crew was friendly
Cons: When I went to the SAS counter to print my boarding pass, the counter lady couldn't find my information. She left me at the counter and went inside to find out more info. Then when she came out, she started interrogating me forcefully, about why I got United involved with my check in for my first leg of the trip, because I am causing her to have all this extra work and etc. How dare she!!! First of all. I didn't want to involve United, the service counter at SAS was closed the entire time, and the flight on my first leg was operated by United, so i had no choice but to go to United. In fact I should be the one asking why I had to involve United in the first place. Where was SAS when I needed their help and guidance???? Why was their counter closed the entire time??? Such a poorly organized airline, I'll be wary to fly with SAS again.

Pros: Nice TV's. Good selection
Cons: Flight attendants were rude to English speakers.

Pros: Quick, efficient
Cons: Older plane, entertainment, & food

Pros: First time using SAS and very pleasant trip

Pros: I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful.

Pros: Made it safely to destination
Cons: Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark.

Cons: Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too.

Cons: Missed my flight due to weather east coast

Pros: The airline is very professional and the crew were very courteous.
Cons: During my layover, the airline did not post the gate for my flight to Athens until an hour before, which caused me to have to run across the terminal to another set of gates.

Pros: I was able to sleep most of the flight.
Cons: Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again.

Pros: I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience.
Cons: Can't think of a single thing.

Cons: 1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one.

Pros: We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one).
Cons: You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone.

Pros: The thoughtfulness and competency of the personnel. I needed wheelchair assistance and found that every was very attentive to my needs and very competent, especially the ones assigned to get me from place to place. Even in Rome, where we had to deplane on the tarmac, I had a young woman and a young man to assist me and they helped me in every way possible.
Cons: I needed a gluten free meal and found it rather dry and unappetizing.

Pros: Food was good
Cons: Charge for drinks. TV broken no recompensatuon

Pros: The food and movies were good.
Cons: Didn't have enough money to sit in a seat with leg room.

Pros: Plane was clean and comfortable
Cons: Seated by toilet which Ididn't realize

Cons: I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago.

Pros: Passengers nice
Cons: Food options not everyone eats chicken

Pros: We were within a reasonable range of on time arriving, although we were delayed 30 minutes at the start due to fueling issues. Crew was average: no problems, no extraordinary acts of kindness. Great selection of movies to watch onboard.
Cons: Tight seats, lousy food, even for airplane food.

Pros: Flight is on time. Adequate amount of time to transfer. Boarding was smooth. On line check in site was simple and user friendly.
Cons: Few selections of movies, and some have no subtitles. In order to select sests, I had to call.

Pros: Excellent communication through email the few days before departures eg confirmation of flight,gate numbers ect. It was my first time with Kayak and will definitely not be my last.
Cons: nothing !

Pros: Flight as such was good and smooth
Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Pros: Was on time! Not croweded!

Pros: Hi enjoy the trip
Cons: No complaints

Cons: Boarding was delayed. Missed the connection flight.

Pros: Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again.
Cons: Everything. Worst flight in my life

Pros: Food and entertainment is good
Cons: They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight

Pros: The flight and the crew was very nice, and the food was very good.
Cons: Some phone people were very nice, some were not.

Cons: Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!

Pros: it was just okay. nothing spectacular.
Cons: my luggage was misplaced and I didnt have it for 3 days.

Pros: A330 throne seat (2A) is nice and private.
Cons: Flight attendant in business class was quite terse and rude.

Pros: Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax.
Cons: The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant.

Cons: food

Cons: Layover and delay we're extremely wrong and they booked me on a separate flight from my party.

Pros: The cabin crew were veey vwey friendly and nice to the passengers.
Cons: The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights.

Pros: It was comfortable and smooth.
Cons: It was all good.

Pros: The flight was on time and everything ran smoothly.
Cons: It was a bit confusing that the tv's came out out the seats, an announcement about that would have been helpful.

Cons: Delayed

Pros: was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport.
Cons: all the info should be listed on the web as well that the cost is half more than the website

Pros: Movie selection ok.
Cons: Minimal coach legreeom even for an average-height passenger.

Pros: Arriving safe.
Cons: We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too.

Cons: Plane too old for such a long flight

Pros: It was comfortable and not too crowded

Cons: 30 min between flying

Cons: I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!

Pros: Not much to enjoy
Cons: The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault.

Pros: Nothing
Cons: Small plane incredibly cramped for8 hour flight

Cons: After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open.

Cons: Very old plane, seats did not have personal entertainment systems

Cons: Some food has too many preservatives, margarine served instead of butter.

Cons: Had to rush to my next flight and the gates were far apart.

Pros: Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good.

Pros: Power in every seat. Great headphones. Solid in-flight entertainment.

Pros: Overnight flight and not full so could stretch out.
Cons: It really was not Finnair, it was American. When I tried checking in Finnair had no knowlege of my ticket. I had to read the fine print to find the name American Airlines. Even the woman at Finnair was not sure, and thought that it was run by Brittish Air.

Cons: Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance

Pros: As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again.

Pros: Everything was good ,plane was on time,food was good for Airline food and was clean.
Cons: The crew was pleasant but they needed to smile more . Other than that everything was good.

Pros: Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it
Cons: Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience.

Pros: N/A
Cons: Small uncomfortable airplane.

Pros: Lenght of flight
Cons: Babies crying :(

Pros: American Airlines executive club checking and boarding is quite good in an always packed airport
Cons: Very old plane. Not a nice crew.

Pros: old planes tight seat no entertainment late boarding

Pros: I have a BA - Gold card- BA lounge was good.
Cons: Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD.

Cons: Terrible wait to depart. Altered my pick up plans in Barcelona and made me incur in extra expenses

Pros: Got a very nice vegetarian meal
Cons: Entertainment system didn't work

Cons: Nothing was dairy free, staff did not even have access to ingredients so I could check myself.

Cons: Finnai leased this plane from EuroAtlantic. The seats were uncomfortable, entertainment system didn't work, crew was careless... It was a light from horrow! Plane was at least 20 years old!

Pros: Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable.

Pros: the crew was good and helpful. They should be paid more.
Cons: ALL my print outs say FINNAIR, your asking about my FINNAIR flight, all says FINNAIR, so I go to the airport and wait 30 precious minutes at the FINNAIR counter to check in ( there was no self check in computers) only to be told Ah, you are not on FINNAIR, you are on American and must go to the American counter. I was given my itinerary back and rushed to American and began to self check in only to realize in the rush the woman had not given me back my passport. So, I rushed back to get it, loosing more time, only to find she had given it to another agent at another American counter but not at the check in area, and it took more time to find out who had my passport. I made my flight, but if ALL says FINNAIR, how am I supposed to know that I should instead be looking at fine print to discover which airline I am actually flying on and waste time!!!!!!! It should state CLEARLY that I need to check in at the American counter. In flight entertainment was really poor in comparison to other airlines on international flights.

Pros: I reach my destination.
Cons: Boarding was 20 minutes late. Food ... poor quality, no coffee Really a poor plane.

Cons: Small seats and no in-seat entertainment.