Daily cleaning, installation of cabin HEPA filters on flights from New York to Virginia
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$340||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Air Canada and Lufthansa have all waived their change and cancellation fees on flights from New York to Virginia. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from New York to Virginia.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Virginia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Virginia from New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Virginia with an airline and back to New York with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Virginia from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "I was flying back to the US from India. When I landed at JFK I founded out my flight was cancelled. Flight was cancelled due to weather and the next flight was not until the next day. I stayed at the airport for 24 hours. Was told that no hotel will be provided."
Cons: "Flight departed 2 hrs late. No jet blue personnel were at the gate for hours, and offered no assistance with connections or alternate arrangements. Never had such a poor experience."
Pros: "So comfortable"
Cons: "The food on board could be better"
Pros: "Fly-fi！Free wi-fi on the airplane"
Cons: "no food，5.5hours ，only water and snacks"
Cons: "Tv, internet did not work majority of the flight, air was not that high."
Cons: "They information re the baggage was incorrect"
Pros: "EVERY THING"
Pros: "The seats are wide with leg room, even on a center seat."
Cons: "Couldn't check in online, or at a kiosk, because my reservation couldn't be found. Of course, I did have one, and it took going to a counter to get it straightened out, but only after a loooong wait and then barely making it to the gate in time for boarding. Before a 90-minute delay."
Pros: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Loved the free Direct TV. Perfect for longer flights. Chose no food"
Cons: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Crew didn't enforce the 'upright & locked' in row ahead at landing"
Cons: "Even though the flight was delayed, and I had over an hour before take off, I was not permitted to board. In times past, I have flown American Airlines with no issues, JetBlue was extremely unaccommodating."
Cons: "We had mechanical problems prior to take off. Our flight was delayed for a couple of hours. Once inside the aircraft, we were kept there for an additional 2 1/2 hours before take off. We landed in Fort Lauderdale 5 hours later than the scheduled time. We got home at 5:00 AM. Unexeptable!!!!!!"
Pros: "Staff was friendly, courteous, and helpful."
Pros: "I Enjoy Every Moment In Puerto Rico La Parguera En El Pueblo De Lajas , La Guancha En Ponce, Playa Crashboard En Aguadilla, El Faro En Rincon ,Playa Jobos En Isabela,Balneario De Boquerón En Cabo Rojo Me Encantan Las Playas El Agua Es Tan Clara Y La Arena Blanca ,Las Gente Es Muy Servicial."
Cons: "No Tener Más Días Para Seguir Disfrutando. I Love My Island Is Beatiful."
Cons: "Long security lines; contradictory agent instructions; couldn't pick seat; flight delayed three times; Uncomfortable seats."
Cons: "Flight delayed 3 hrs....they didn't even apologise or explain why."
Pros: "The seats. The Wi-FI. The price of ticket."
Cons: "The delays. No notice. Boarding delayed by 45 minutes. 20 more in bay after doors shut. "We are in 20th position for take-off. Another hour. Arr over 2 hrs. Late. Attendents disappeared for a few hours. Sad."
Cons: "I have never had so much trouble with a website/app as with JetBlue for this trip. Checking in was super stressful, since it was a short layover and I had to go through customs. There were few employees to help when I couldn't print my boarding pass, and when I handed my already checked bag off (it was checked through) without a boarding pass the JetBlue employee was extremely passive aggressive and acted like it was somehow my fault I hadn't been able to get it printed and there had been no one around to ask. The flight crew was highly professional and the flight was good, but I was pretty disappointed by customer service on the ground."
Pros: "More legroom, free wifi, free entertainment choices, unlimited drinks & snacks, on-time and efficient"
Cons: "1) Boarding process was not clear on the ticket or anywhere (really not a big deal). 2) When reading about perks and restrictions after we bought tickets, the company mentions certain "classes" of tickets..i.e. "Blue", "Blue Plus" and "Blue Flex" but since I had already bought our tickets, I had no idea which type of fare we bought, since Jet Blue does not provide that information on your ticket information once purchased."
Cons: "Tv didn't work"
Cons: "It's a shame there are so few options for travel to the caribbean from NYC these days. These carriers are charging entirely too much for a very average experience!!!!"
Pros: "The check in process with Jet Blue is always seamless and quick. Great communication. I enjoyed the free wi-fi and under-the-seat outlets. Also love how refreshments are available to grab at anytime."
Cons: "The sound on the movies, etc. is terrible! And half the time the screens don't work."
Pros: "The people who worked there were professional. The other passengers were nice."
Cons: "The seats, even the upgraded ones, didn't recline sufficiently to let my head drop back. This meant that for a period of four plus hours, I was stuck in an incredibly uncomfortable sitting position -- tilted slightly forward, via the placement of my head. And it also meant that the only way to try to sleep was by pitching forward over the tray, hunched forward in a way that didn't allow me to breathe fully. I tried slouching down, and it didn't help. The way that the lumbar was positioned also pushed me forward. The pillows were too small to lift my head much off the tray. Perhaps it's my height and weight. If I was shorter or taller or thinner, my options might have increased. Regardless, if the airlines are going to squish us together, they might consider how to give us some flexibility with regards to placement of back rests, like we have in cars -- adjustment of lumbar curve."
Pros: "I enjoyed the movie when it was on! I enjoyed the leg room as well! The plane was nice and new and I felt safe!"
Cons: "The flight was delayed, and I tried to switch flights to get on with my family since the flight was delayed and they wanted to charge me $600. The flight was cold so I purchased a blanket."
Pros: "Under seat outlets for the win."
Cons: "I was all good for an hour into my cross country flight when another passenger randomly took an empty seat in my row. I almost had the traveler's dream: an entire row to stretch out across!"
Cons: "Had to pay for snacks and blanket, which is ridiculous. Very disappointed."
Pros: "Flight was fine, once it departed."
Cons: "I arrived at JFK after 24 hours of travel from Myanmar. My JetBlue flight was delayed 5-1/4 hours. The delay was devastating."
Pros: "Free Wi-fi"
Cons: "Delayed multiple times and a major gate change, then sat on runway awaiting takeoff for 30+ mins."
Pros: "One pass through the aisle with drink and snack Never again"
Pros: "Nice leg room"
Pros: "Kind crew member."
Pros: "Flight was so delayed car rental was closed seats did not recline therefore quite uncomfortable..."
Cons: "Todo muy bien"
Pros: "Very good price. Very good cabin. Very good crew."
Cons: "No free blankets. Snacks were not appropriate for a 5 to 6 hours flight."
Pros: "The tvs are nice. The selection of snacks the one time they came around was good. I also liked the phone charger ports."
Cons: "They only came around once on our 6 hour trip to offer snacks and drinks. I think a second round should have happened. Also our plane came into the wrong terminal so we had to walk over 20 minutes to the different terminal to get our luggage. They didn't really explain how to do that."
Pros: "Delayed 1.5 hrs, then sat on plane for two hours before being returned to the gate, re-boarded 45 mins later and sat on the plane another hour before finally taking off. We were supposed to leave at 10.40, we didn't leave till around 4."
Cons: "Overheard some of the crew members talking bad and/or making fun of a passenger...in front of other passengers! Also the movies were old."
Pros: "The flight was one of the best domestic flights I have ever taken. Amazingly helpful and courteous cabin crew, excellent customer service, great add-ons like free wifi and snacks. I think I will only be taking jet blue now, especially if the price remains somewhat similar to other carriers. It is simply the best."
Pros: "Nice staff, loved free wifi and tv streaming"
Cons: "Was 1hr late to arrive due to weather"
Cons: "Too cold and noxious fumes prior to take-off which was delayed nearly 2 hours."
Pros: "The snacks were fresh"
Cons: "Several delays, long wait time AFTER we were COMPLETELY boarded, non-communication between staff & passengers regarding WHY we sat on plane for at LEAST an HOUR after boarding, and flight personnel not double checking to make sure that all passengers had something to drink after the snacks were given. JetBlue needs to get it together!!! I will DEFINITELY avoid them in the future!!"
Cons: "Hour delay"
Pros: "Service and friendly staff"
Cons: "Los dos vuelos, ida y vuelta, se atrasaron, lo cual me descontentó bastante"
Pros: "I paid for even more leg room seat, had seat 1A, upon boarding noticed 1B was occupied by person with a dog, and the smell of dog was making my asthma act up, I asked for a seat change and was accommodated immediately without incident. THANK YOU TO THE STAFF N CREW."
Pros: "The courteous behavior shown to seniors couple (us)."
Cons: "One of the bags was missing which could be collected only next day. It could have been delivered at our home. The missing and revisiting the airport caused lots of inconvenience. The staff was polite throughout however."
Cons: "The TVs had to be rebooted several times before the worked and the featured movie selections wouldn't load."
Pros: "Flight delayed. I didn't get home till 2:00 AM."
Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."
Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"
Pros: "The crew was good. Now fast but good."
Cons: "The food was pretty basic."
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "The flight was great from beginning to end. I have no complaints."
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "In-flight entertainment, speed of flight"
Cons: "I was delayed over 2 hours"
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Cons: "I was the very first person in line for Zone 3, and they automatically told me I had to gate check my bag, which would mean adding at least 20 minutes when I landed. I took it on the plane anyway; and there was PLENTY of space in the overhead compartments. This feels like I’m being treated as a second class citizen because I was unwilling to be nickel and dimed for seat or boarding upgrades. It’s infuriating"
Cons: "Delayed by 3 hours"
Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."
Pros: "The tv on the back of the headrest was great."
Cons: "Too much chatter over the intercom."
Pros: "i got to Atlanta safely"
Cons: "what can cookies and a cup of juice do for me with all the delays ? i was hungry and tired. Seriously DELTA, it was a horrible time. i deserved a compensation from Delta for the entire day."
Cons: "Changing my flight , with out notice or short notice.. Abdi.!!"
Pros: "Crew was very accommodating and friendly."
Pros: "The friendliness and helpfulness of flight attendants was outstanding"
Pros: "I have not traveled on Delta for years. And this experience was great checking to boardING then the service was great. But I have to back up. The customer service on the phone that helped me adjust my flight, she was great. So I have to say delta was great"
Cons: "The first class food was okay for the length of the flight."
Pros: "Great flight"
Pros: "flight itself was fine"
Cons: "When we arrived in LGA, the luggage conveyor belt was broken and luggage was piled up and driven to another terminal. As a result half of our luggage did not arrive on our flight but arrived on subsequent flight. However, one bag was nowhere to be found and Delta staff could not clarify the issue. They did find it next day and delivered to the FLL airport, but we had to get a cab and go to the airport to pick-up as we could not take a chance of it not making it to us before the cruise departure. I am extremely disappointed"
Pros: "i didn't get on the plane"
Cons: "flight was delayed, so i would have missed connection in NYC. Delta agent said she could get me to boston the next day, in the afternoon. i drove my rental car to boston that night, instead of flying"
Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"
Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."
Cons: "I wasn't able to choose my seat even though I bought my ticket a while back. Seat assignments were given at the gate and we were never given a real reason for this. I ended up in a middle seat sandwiched between people, and the man at the end slept the entire time, making it difficult to get up and walk around which I need to do as I am prone to DVTs."
Pros: "I have difficulty walking, the crew made sure that I got to my seat on the plane safely, and made sure that I had wheelchair support."
Pros: "On time, friendly staff, advertised Gogo Wifi not working."
Pros: "Smiley flight attendants"
Pros: "I liked everything from boarding to landing in Richmond ."
Cons: "Flight was an hour delayed. Over booked by 11 people. Staff was cold and rude with no apologies. Turbulence the entire flight. They did the beverage service after two hours of flying. Worst Delta flight to date."
Cons: "My suitcase was damaged(torn through!)"
Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"
Pros: "Flight attendant was phenomenal."
Pros: "Crew was friendly, flight was smooth. Gate agent was excellent"
Pros: "Delta may not be the best however you can tell that they are always striving to be better each and everyday."
Cons: "There's always some personnel who slips through the cracks. I was told to please use the restroom located at the back of the plane versus the one closet to me at comfort class which is right behind first class. Didn't appreciate that much."
Cons: "On the run way for 1 hour in line to take off"
Cons: "Purchased these tickets over a month ago and I was never able to select my seats. I am a Delta frequent flier, and despite logging on and checking in, was told at the airport counter that I would be assigned a seat at the gate. Of course we were assigned to the last row of the antiquated MD 88, right next to one of the engines. As if the lack of reclining seats was bad enough, the engine noise and vibration was almost unbearable on the flight that was delayed one hour on the Tarmac. The crew was understanding and we did get to Orlando safely...a big plus."
Pros: "The crew was very friendly and boarding was very fast."
Cons: "I did not dislike anything about my flight it was amazing."
Pros: "Everything, but especially upgraded seating due to delayed flight which caused us to miss layover flight."
Cons: "Lost time to destination (vacation) due to delayed flight then missing our layover flight. Upgraded to Comfort+ was appreciated but time lost was time lost."
Pros: "Arrived at destination 30 mins earlier than expected."
Cons: "Boarding was a little late and slow. But it smoothed itself out since we arrived at our destination 30 mins earlier than expected."
Pros: "on time departure and return"
Pros: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"
Pros: "Easy boarding."
Cons: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."
Pros: "On time"
Cons: "Plane was old, seats were like boards, and cabin needed refurbishing and painting. The return flight to Richmond was much better with comfortable seats and up to date interior."
Pros: "On time"
Cons: "Seated in the back was so noisy ,I will try not to take Delta .First time flying Delta,"
Pros: "The flight was smooth, boarding went quickly, and the crew were nice. We'd taxied to the runway when takeoff was delayed by an incident ahead of us with another plane, and the flight attendants didn't give anyone a hard time about getting up to go to the restroom while we waited for the situation to be cleared, which I really appreciated."
Cons: "It was hot on the flight. The air vent on my seat wouldn't open. The seats seemed smaller than usual. (Even for modern day airline seats.) I flew to NY on American Airlines, and was relatively comfy, but was looking forward to my Delta flight back to Nashville, because I've been more pleased with Delta in the past. Maybe because the plane was smaller than I usually fly on or something (?), I spent the whole flight crammed into the corner, trying not to bump into the lady next to me (and she wasn't taking up too much space, btw - neither of us was overweight and neither of us used the shared armrest, we were both just wedged into our seats. Very uncomfortable)."
Pros: "The crew couldn't have been better--polite and efficient"
Cons: "The light was so weak that I could not read. Also, it was uncomfortably warm."
Pros: "Crew was very nice."
Cons: "Flight delayed by 5 hours last minute, making my layover 17 hours long. The delay caused my car rental place to give away my reservation so I had to wait an additional 2.5 hours to get a rental car. The primary reason for my travel was a wedding and although I made the actual wedding, I missed most of the pre-wedding activities that I had rsvped for. The seats were really uncomfortable, particularly the lack of low back support. I was very sore after the flight and was unable to sleep despite having been awake for over 24 hours prior to the flight. We were finally given meal tickets but was unable to use as everything closed at 10pm."
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Cons: "We had too little time to switch flights. We were stressed and had to run a lot in order to make it to required connecting flight"
Cons: "Flight was delayed, but it's not even delay, but the terrible incompetent unprofessional way this was handled."
Cons: "Terrible plane. Old. No tv. No charge points"
Pros: "Departed and arrived on time. Friendly, efficient crew."
Cons: "Seats and aisles very tight."
Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."
Pros: "- Got to the destination early."
Cons: "- time it took to get off the plane. - time it took for baggage to come out. - being forced to check in my carry on bag that had fragile items."
Pros: "The boarding was quick"
Cons: "I am surprised that an 8 hr international flight, had no WIfi.. I had to continually ask and check the time with Crew members. This needs to change when the average seat is $800-900 and the flight holds 35 seats. AA is raking in WAY to much money to be this cheap. No WiFi and having to look up to the middle isle to watch a child's movie on repeat " Guardians of the Galaxy." My neck and back were in extreme discomfort from the 8 hr flight back to NYC. If AA had headrest monitors and WiFi this could be avoided. Its 2017 stop being cheap!"
Cons: "I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable."
Pros: "The crew was professional and very accommodating."
Cons: "Cramped quarters."
Cons: "Seats were too small which made it hard to get comfortable."
Pros: "The food"
Cons: "The smell of the bathroom"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Pros: "The staff was very pleasant and helpful. I was able to change my seat to sit with my husband because there were empty seats."
Cons: "I didn't like the fact that children sitting behind us weren't told to stop kicking the chair. They also spoke loudly when it was quiet and thus woke me up from my sleep. We were delayed leaving due to unforeseen circumstances, but our arrival time was only 15 minutes later. There was a lot of turbulence during this flight."
Pros: "All of the flight attendants on American Airlines were very helpful and professional."
Cons: "The American crew made a long flight comfortable and bearable"
Pros: "The crew was nice."
Cons: "The planes are old. Needless to say there is no Wi-Fi, and the only entertainment on a 7.5 hour flight was a tiny tv in the center of aisle. 1987 tech in 2017. Our plane was delayed for 8 hours due to a broken hydrolics system, and no compensation for additional expenses due to equipment failure was offered."
Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"
Cons: "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Pros: "Friendly and attentive crew. On time."
Cons: "Upgraded seat to be more comfortable. Very, very cold. Uncomfortable cold. Apparently it was an old plane and adjustments to temperature were difficult. No individual tv screens. At one point the steward lost control of drink cart and crashed into my personal headphones which he broke."
Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"
Pros: "Friendly crew and efficient boarding"
Cons: "Older plane without individual entertainment choice. No food other than a single bag of pretzels offered."
Pros: "Excellent friendly crew, was able to get rest on an overnight flight with my wife, good selection of movies."
Cons: "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"
Cons: "4 hours delay and a plane with no tv or any kind of entertainment."
Cons: "Your partner vayama doesn't provide the terminal or airline. Went to Iberia/ terminal 7 just to realize it was AA/terminal 8."
Pros: "The view"
Cons: "3 hour delay - no compensation. Very old plane - no televisions, communal in-flight entertainment. Uncomfortable seats, dirty tables, loose arm rests. Food was outdated and terrible."
Pros: "Early departure and arrival, mostly comfortable flight, satisfying food, helpful crew"
Cons: "I did not have the option to reserve an aisle seat in advance, and I was stuck with a middle seat."
Cons: "The flight to NY took too long and I missed the connecting flight to DC. There was no one to help speed up the process through security and customs so I could make my flight instead, I was just rebooked for a flight 4 hours later. I have to drive to Richmond, VA tonight to make work tommorrow. I hate this neglect towards time."
Pros: "Great staff. Decent food. Great entertainment selection"
Cons: "Boarding process was a bit messy"
Cons: "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."
Pros: "Customer service excellence The flight attendants were very attentive"
Pros: "When I arrived at the airport to see the scheduled 9:30a departure was pushed back to 1pm, the gate crew did a good job of keeping us updated and they even provided lunch! The plane was undergoing maintenance but they found another plane and did not have to cancel the flight, and ultimately got us to our destination safely. Crew was very nice."
Cons: "Flight was delayed 4 hours so my half day of travel became a full day, half of which was mostly wasted at the airport. Would rather have been with my family than sitting at the airport."
Cons: "My family and I make I JFK -LAX reservation 4 months ago. We came to LAX three hours before our flight to make sure we get good seats. At the checking kiosk we did not have the option to pick seats , there was a message on the boarding pass that said to go see boarding agent. So we did, appreantly they over booked the trip and they were looking for volunteers to give up their seats!! Why did we have to be on stand by if our booking was confirmed 4 months ago!! They made us wait until the gate was closed and then they found us seats . This trip caused us mental anguish I will never fly American Airlines again"
Pros: "Never made this flight they rerouted."
Pros: "Reserved seating at time of boiling so all 5 of us sitting together."
Cons: "When we got our boarding passes we were all sitting in different places. I cannot understand how you sit a 3 and 4 year old away from their parents. Shocking oversight."
Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."
Cons: "The stewardesses repeatedly rammed their cart into my seat. They were so rude. it was appalling. I will never fly american airlines again"
Pros: "The associates at the terminal, who faced long delays and concerned and frustrated customers were patient and gracious. Following prescribed procedures they made announcements, apologized and provided snacks for the long delay."
Cons: "Having to wait for an extended time in the terminal. Delays turned my 10 hour journey into 24 hours."
Cons: "Delayed almost 3 hours."
Pros: "Flight was on time and service was good"
Cons: "Airline refused to honor ticket purchased through vayama. Kayak. American seems to be in some kind of work slowdown and they tried to make as many people as possible miss their flights. It was awful. I will never fly american again. Awful."
Pros: "Great first class staff."
Cons: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"
Cons: "The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed"
Cons: "The cabin crew were quite unpleasant. Seats are terribly crowded and uncomfortable"
Pros: "Terminal in JFK was on not crowded, flight was not completely full."
Cons: "No mid flight snack"
Cons: "Didn’t make the flight because of the airline"
Pros: "The flight attendant's positive energy and the speed/smoothness of the flight"
Cons: "Being 6'6" on a super small plane is never too much fun"
Pros: "The crew was very nice"
Cons: "The over all experience"
Pros: "Nothing at all"
Cons: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."
Pros: "They were very understanding organization. The flight kept changing . It was like that coming and going"
Cons: "They were very un organization the flight was changed both coming and going it messed my plans up on going and coming and no one cared."
Pros: "Flight attendant was fantastic."
Cons: "That it took 2 extra hours to get to Richmond."
Pros: "personal service"
Cons: "Nothing was fine"
Cons: "I arrive to Richmond, Va for a family reunion and with enough time to make the banquet. The baggage services in Newark didn't pack my bag on my flight, the next one afterwards nor the one after that. When trying to contact to see what's the issue nobody answered the phone, for a hour. The bag claim services from when I landed in Richmond didn't have a clue on how to contact Newark or to confirm my bags will be on the flight for that day. I had to do the research and find it myself while she watched a movie on her iPad. Needless to say if I could give a negative star rating I would. I missed the banquet and received my bags the next day and still couldn't get a reason from either airport on why they got left behind."
Pros: "I cancelled this flight.....not sure why Kayak keeps sending me these emails."
Pros: "it was very comfortable"
Pros: "Food and in flight service"
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Pros: "Nothing in particular"
Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."
Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
Pros: "A very smooth ride"
Pros: "We got there."
Cons: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "everything else was good. I also liked how they were so informative of our flight, I also liked the foot space,"
Cons: "the seats, didnt recline enough, I had such a neck pain after flight"
Pros: "Employees were friendly."
Cons: "Seats did not lean back, power outlets did not work, snacks were disgusting"
Pros: "Offered free beverages 5 times and was given a free snack. Everyone was very nice. Flight arrived 30 minutes early and was very smooth and comfortable"
Cons: "Security lady said I could leave my shoes on( I'm 73). Man at scanner made me take them off."
Cons: "Flight Attendants took forever to come and bring you water, headphones or something to eat. Seats were uncomfortable and my headrest was broke. I paid for Wifi and it didn't work. Food is over priced. Boarding was telling us our flight was full so please check your luggage but I was row 4 and the flight crew let everyone on with two bags and the last people in 4 and 5 were screwed and upset for checking our bags."
Pros: "The steward on this flight was very attentive. He anticipated my needs and those of the other passangers."
Cons: "This was a turbo jet and was very noisy. My seat was in the front and there was very little leg room. Fortunately, I am a short and and short legged."
Pros: "Friendly and attentive staff."
Cons: "While people were waiting on delay their was no effort made to get people seat locations. When time to board their was a line of 30 people getting new seat location before they could board the plane. A seat location I had for 3 months and checked in Ft. Myers 8 hours earlier was occupied so I was told very rudely to get in line behind 30 people to get new seat location. It took over an hour to board plane before take off. There was non English speaking customers who received no help boarding plane finding seats because crew was laughing joking with other passenger. They tried to put a non English speaking passenger in exit row. I paid $25 to check a bag to find passengers getting free bag checking at gate."
Pros: "Was a good flight, quick and direct. Crew was polite and friendly."
Cons: "Too many people crammed into the space; same as most other flights though."
Pros: "A little better"
Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."
Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Nothing out of the common."
Cons: "WiFi never worked. And again... Uncomfortable."
Cons: "You had to buy food or snacks and buy tv connection seats are super uncomfortable"
Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"
Cons: "Boarded plane to find out that there was no crew available. Got off and were told to wait for further instructions. Three more delays until finally leaving 3 hours late. Was told at one point we could try to get on another flight on standby. Went immediately to gate but told they had already closed the doors. Very frustrated with United management."
Pros: "Very professional crew"
Cons: "Flight left almost two hours late, missed connecting flight, alternate flight cancelled, United Club wouldn't pass-holders in club. Had to sleep in airport."
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice. The crew members were exhausted, i'm sure, but they kept a smile on their faces and helped all of us feel comfortable and secure."
Cons: "The flight was rescheduled due to weather, it would have been nice to have a meal voucher so people were less aggravated and hungry. My biggest issue was that the T.V. screen was very bright and gave me a migraine. If there was a way to darken, or even shut it off, that would be much more pleasant."
Pros: "Seems United played April fools joke on me on my flight on 4/1."
Cons: "Flight was 2 hours late then suddenly was on time then again was informed it was 2 hours later, Then again ontime"
Cons: "Security was worst I have ever seen - needed well over recommended 90 mins. No entertainment and ran out of food. Extra charge for regular economy seats. Reminded why I don't choose United."
Pros: "The flight attendants were very pleasant."
Pros: "On time arrival."
Cons: "Turbulent Flight"
Pros: "I had two seats to myself because it was a small flight. I was able to sleep most of the flight"
Cons: "Never took second flight it was canceled. I was very upset"
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Pros: "The service was awesome!"
Pros: "The bigger seat and more room"
Cons: "Flight attendants not walking around and pick up the trash. I had to take the trash back to the garbage. I saw the ladies just chatting in the back."
Cons: "Seats were too hard"
Pros: "Crew was good and flight was fine."
Cons: "I would like to say that I wish your company cared more about people during this troubling time dealing with COVID situations. Your plane was jam packed with people in the front half, and the last 8 rows of the plane had nobody in the seats. I thought we were supposed to stay distanced as best as possible but I think you should really reevaluate how your system works."
Pros: "On time reliable."
Pros: "Nothing. Not clean at all."
Cons: "Clean the plane. Space people out. Passengers were bunched together while other spaces were wide open. Not cool"
Cons: "The check in/bag drop process is terrible. Took 45 min. No explanation. No help."
Cons: "I did not like that we had to pay for a drink or anything. The flight was uncomfortable no space and just not what I thought. First and last time flying frontier"
Cons: "First time on Frontier, not a bad experience even though some of the comforts are not there. But the price is good if you need no frills"
Pros: "Nice airline; no frills but didn’t need it with a short trip"
Cons: "It can always be better if other passengers wouldn’t be rude and jump up to deboard when the plane lands."
Pros: "Prompt, professional, and smooth landing. Very friendly staff"
Cons: "Great flight, boarding in Newark on Saturday, a nightmare getting through long security line."
Pros: "Ticket agent and crew were very friendly and professional"
Cons: "Downloaded the Frontier app, but could not get my boarding pass. Had to go to ticket agent at airport. Baggage charges confusing."
Pros: "Nothing. Maybe the leg room."
Cons: "Everything. Delayed due to frontier poor logistics. Bad updates by staff (ie none), rude gate attendants and rude flight attendants throughout. We did make it an hour late and bags arrived but this felt like a banana republic airline."
Cons: "No entertainment or food, the worst plan ride ever"
Cons: "Three frontier flights in a row had issues with attaching the jet bridge to the plane. Why aren’t their crews trained on this? 20 minutes on every flight to attach the jet bridge."
Pros: "Crew did fine. Flight was on time."
Cons: "The area I sat in smelled of vomit upon boarding. In addition sat next to a child that pooped himself about 15 minutes after takeoff and his parents neglected to change him for the remainder of the flight. One of the adult beverages that I attempted to order was in the menu, but no longer carried."
Pros: "Everything was great, most importantly unbeatable price"
Cons: "Keep it this way and dont hike the prices like spirit airlines"
Pros: "Getting off the plane"
Cons: "Everything before that."
Pros: "Crew did fairly well under the circumstances. Clean aircraft."
Cons: "4 hour delay because frontier either doesn’t contract for or refuses to pay for deicing services in Phoenix. The pilot stated that Sky Harbor doesn’t have deicing services which I personally know to be false because southwest and delta both have deicing services and their is a deicing location at the airport. Instead we waited for the sun to thaw the airplane and further waited for a fuel truck afterwards. Only the first three rows have reclining seats that you pay extra for. I only recommend frontier for SHORT commutes, as the seats really are that uncomfortable with very little padding. NEVER AGAIN!"
Cons: "After Frontier charged me $50 for a carry-on bag absolutely nothing was good about the flight other than the 1:30 flight time. I couldn't wait to get off of the plane. Frontier charges you for every little thing. It is no wonder the exit row seats were empty too. They charged an extra $47.50 on the flight to Orlando so I opted out for the return flight. No more flights on Frontier for me."
Cons: "Cheep and with all the things I paid wxtra next time I will fly regular airlines"
Cons: "Plane was 3 hours late, chairs are completely uncomfortable and are much too small even for a regular sized person. No beverage service. Boarding and unloading took entirely too long. There was no entertainment to speak of."
Pros: "Space for personal items (since you have to pay for checked-in!)"
Cons: "Unaware of the fee for checked-in luggages Flight delayed of 1+ hour"
Cons: "After building in additional fees paid for seats didn't really cost less than competing airlines. No reclining seats. First airline where you had to pay for everything including soda."
Pros: "Great time for the flight, let's you arrive Wednesday night"
Cons: "Carry-on baggage fee Flight attendants won't even give you a cup of water for free on the flight I'd have rather forked over the same amount of money and flown Southwest, which I will definitely be doing in the future."
Cons: "Check in was under staffed and not wild about a fee for carry ons."
Pros: "Everything except one issue."
Cons: "The handle on luggage was broken by baggage handlers at TYS airport when arrived in Knoxville, TN"
Pros: "3+ hour delay, waited on tarmac for 15 minutes just to pull up to the gate, 30 minutes for baggage, then walked to my car dragging my bag after shuttle driver didn'tstop aafter midnight!"
Pros: "Blaa!a bla blaaaa"
Pros: "The crew on my flight from Dallas to Denver did nothing about the obnoxious children (6 & 9yrs old) behind me who kept screaming, yelling & kicking my seat & the one next to me. The little boy behind my neighbor stood up & hit the man on the head."
Cons: "While waiting on my flight in Denver to go back to Dallas they changed gates on at least 5 different flights & it was very confusing watching groups of 50-100 passengers moving back & forth. This all happened in about 15min & my flight was called to board during all this chaos but because the woman making the announcements did not speak very good English I along with several others missed our flights. When i went to customer service to rebook my flight they tried to charge me $100 to rebook!!!!! Other airlines will try to book you on the next available flight thru another airline. Frontier told me the next available was 24hrs later, same time the next day. I was supposed to be back at work the next day. So i ended up spending $150 on a hotel room that i couldn't really afford. I WILL NOT FLY WITH FRONTIER AGAIN."
Pros: "The stewardess requested someone change seats with a man in the first row who had a problem with his leg. I changed seats with him and then, as it was policy, the stewardess GAVE me a drink and snack. I was surprised!"
Pros: "I didn't like anything about it."
Cons: "Everyone was rude and pushed us through the line then we sat on the tarmac in Denver waiting for another plane to leave then they couldn't find a tarmac operator for the bridge then they couldn't figure out the luggage. Took me 2 hours just to leave FIA after landing."
Pros: "New plane"
Cons: "Held on Tarmac for one hour due to gate troubles, charged 40$ for carry on, they only serve water for free, everything else is charge, no internet on plane, seats don't recline, check in kiosk not working and no attendant at checkin desk until 715 for 915 flight, very bad overall experience"
Pros: "All went well from start to finish. However a little more effort could go into informing passengers where you claim luggage. Eg ....repeating it in flight."
Cons: "Flight crew. Comfort of the plane"
Cons: "Everything. Very long flight delays, bad customer service, aggressive attitude of flight attendants, uncomfortable seats in the planes and hidden costs every step of the way."
Pros: "I've flown on a lot of airlines and Frontier is the first one where I had no trouble with the seat belts. I had no trouble fastening them due to their size, which was nice. The seats themselves were also very roomy and comfortable."
Cons: "They usually have military board first. Frontier didn't. Didn't offer drinks. Uncomfortable seats. SUPER uncomfortable seats."
Cons: "The flight left about 20 minutes late with no updates as to why the delay occurred. Once we arrived in Denver we had to wait about 45 minutes to get to a gate and deplane. It was late at night and tons of gates were available. It did not make sense."
Pros: "I liked that the staff was really friendly"
Cons: "Checking in to a red eye never took so long! Almost an hour wait just to check bags. The most uncomfortable seats they could find to build a plane is what we had to TRY to sleep in. I'm 5'1" and I felt cramped in the seat. The 3 hour flight to Orlando was awful. Not flying frontier again"
Pros: "The price except having to pay $80 each way for checked baggage"
Cons: "Extra charge for a soda no cash accepted didn't see putting $1.99 on a credit card....no peanuts or comp snacks available...once we landed the ramp wasn't lined up so we waited a while but then they lost power on the plane and it was really hot"
Pros: "The crew"
Cons: "All the costs for my luggage. I wanted to bring a larger suitcase so I could bring a special gift along for my daughter's family, but then I realized your company wanted to charge me more for that size of bag. Enough already!"
Pros: "Clean inside, luggage came quickly."
Cons: "reading light broken. * see above"
Cons: "Even though the ticket is cheap, you have to pay outrageous prices for literally everything else. You have to pay to reserve a seat (any seat) otherwise they can separate your family on the plane. You have to pay for drinks (even water) no matter how long your flight. You don't get a free carry on bag and if you don't book the bag before you get to the airport it can cost you north of 45$ to check it. The accommodations themselves were not great. The chairs have no cushioning, don't recline, are so close together that I couldn't cross my legs, and the tray table is 4 inches wide and couldn't even hold my laptop. The flight attendants on both flights were extremely rude and ran into me with the drink cart twice. One of the flight attendants when asked if the AC would be turned on since the flight was pretty warm asked if the woman wasn't just having hot flashes. She was upset tingly abrasive. The flight was delayed on the Tarmac for over an hour because the team couldn't load the baggage on the flight. The flight team didn't give us any explanation of the delay beyond that, they didn't update is on the expected time delay and they never apologized for the delay. When we did finally get going the flight crew was very rude with asking people to sit back down. Worst of all was that after all of that they lost my luggage. Despite a 2 hour layover and 1 hour delay at the gate specifically because they weren't done loading the luggage Frontier couldn't manage to get my luggage from gate 42 to gate 44... The whole experience was awful. I would never fly with them again no matter how cheap the ticket."
Pros: "Non stop"
Cons: "Packed in like sardines....add on costs"
Cons: "The extra fees for your seat, luggage, including carry-on bags and all food and beverages! And tipping the crew for those services."
Pros: "Nice newer airplane Hidden fees not so friendly"
Cons: "They charge me $50 for a seat at check-in They charged me $40 to carry-on one bag at check in They charge for all refreshments and snacks. The only thing that was complementary was a small glass of water. One of the flight attendants asked me if I would be willing to give up my aisle seat that I paid an extra $50 for to take a center seat so a teenage boy could sit by his mother. 99 times out of 100 I would have given the boy my seat. However this was a longer flight and I just had to pay $50 to obtain my aisle seat. When I tried to nicely explain that I just paid extra money to get this I'll seat the flight attendants response was " well he had to pay $50 for that center seat also, so it's basically the same seat". I replied no actually that is a center seat and I'm sitting in an aisle seat so they are different. After I declined to change my seat the flight attendant gave me major attitude about it and went off and informed the other flight attendants that I would not change seats. All of the flight attendants gave me the stink eye the rest of the trip, treated me rudely, & and ignored me as much as possible. I've been flying for my profession for 13 years and this was the most unprofessional crew I've ever seen. This is my one and only complaint about a flight in 13 years of many many flights. I will try very hard not to fly with Frontier ever again."
Pros: "At least they have Coke instead if forcing me to drink Pepsi..."
Cons: "Seats were uncomfortable. Was constantly touching a neighbor that I didn't know. Food was ridiculously over priced and not great. The plane I took after my layover was the same place. No biggie except that the reason I was able to identify that it was exactly the same plane is because I was one seat behind my first seat and I could see the chewed gum on the arm rest of the seat ahead. Get on the Puma plane and sit in F23. You will see it."
Pros: "Price of ticket"
Cons: "Had to pay for carrying on luggage had to pay for seat and no TSA"
Pros: "Boarding was effeicient. Back to front. Flight left on time and was early on arrival. Yay!"
Cons: "Minimal comforts. Seats, trays, and not technology. Food wasn't poor because I didn't have any. Just no good, interesting or healthy choices."
Pros: "The over all experience"
Pros: "The extra leg room I was able to purchase."
Cons: "The flight attendants were not pleasant, rude to some pas sengers and spent a lot of time talking with each other and a few select passengers."
Airlines flying from New York to Virginia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Virginia
Masks required on board, masks provided on flights from New York to Virginia
Social distancing seating
Middle seats unavailable to book on flights from New York to Virginia
Testing for antibodies, testing for symptoms for flights from New York to Virginia
Waiving of change fees. Search flexible flights from New York to Virginia