Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight.
Super delayed !! Delayed time is longer than flying time. What the heck !!
Decent leg room in economy; good entertainment system & food/drink
I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.
in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.
The entertainment was comprehensive. I also liked the number of options for the complimentary beverages.
The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland.
Friendly and helpful staff
No WiFi or outlets on aircraft
Preferred seating was a joke !
The sold out flight to air New Zealand. Had to purchase bags again even though already purchased.
Entertainment options were of great variety and easy to use
|Flights Arrive in||Adelaide|
|Flights Depart from||Newark|
|Airlines||Emirates, Air New Zealand|
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