Daily cleaning, installation of cabin HEPA filters on flights from Newark to Chile
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$1,754||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 54m
The cheapest ticket to Chile from Newark found in the last 72 hours was $176 one-way, and $345 round-trip. The most popular route is from Newark to Santiago Arturo Merino Benitez, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $176.
Chile has reopened its airport, non-resident foreigners will be allowed to enter Chile through Santiago Airport.
Chile has suspended all direct flights from the UK.
From November 23, when Santiago Airport begins to allow foreign travelers to enter, all travelers (of all ages) will have to present three documents when boarding:
•A completed “Affidavit of Travelers” electronic form (available here and also known as a Sanitary Passport) prepared less than 48 hours before boarding;
•Proof of a negative result from a PCR result from a test taken within 72 hours prior to departure; and
•Proof of a health insurance policy that provides coverage for COVID-19 and related health issues during the traveler’s stay in Chile.
Foreign residents of Chile and holders of diplomatic/official passports are exempt from the PCR and health insurance.
Non-resident foreigners entering Chile who were in a high-risk country at any time within 14 days prior to their travel to Chile will have to complete a mandatory 14-day self-quarantine upon entering Chile, even with a negative PCR test.
Travelers in quarantine who undertake PCR test and receive a negative result within 72 hours do not need to remain in quarantine.
After December 7, non-resident foreigners entering Chile with the three documents described above will no longer have to complete a 14-day quarantine. They will instead be subject to a 14-day “Period of Vigilance for Travelers.” During this period, travelers will have to report daily their location and health condition to the Health Ministry through a system that will be implemented for this purpose. (This platform will be launched in the coming days.)
There are currently 697 active cases of COVID-19 diagnosed in CL and 244 deaths as of Jan 20 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Chile.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chile is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chile with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chile up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Boarding was fast and we left on time"
Cons: "There was no sign or indication at the gate the we were at the right place. The screens in the terminal also didn't say anything about it."
Cons: "En un vuelo de seis horas, dan un desayuno perfectamente diminuto y no hay nada más de comer el resto del vuelo. Entendemos que estén buscando cortar costos pero ser una low cost a precio full es inconsistente. Por lo menos vendan snacks en el avión!!!"
Pros: "Price was right and they left on time"
Cons: "The airline used a bus to the plane, at a time the airport was not busy and some boarding bridges were empty."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "The agents were all very helpful after we arrived to the airport very late. WE had to run to the gate with all or our bags and the gate agents allowed us to gate check two pieces of luggage even though we arrived only 10 minutes before boarding. Exceptional!"
Pros: "The kids movie selection was still good."
Cons: "There were no barf bags on hand, the food was an option between some disgusting eggs floating in water or a yogurt with some not great granola. Customer service was kind of non existent."
Pros: "Seats comfort"
Cons: "Food. Crew attention. Airport assistance. Boarding times. Take off on time."
Cons: "Avianca customer service and reliability is terrible. I fly a lot and the lack of care for customers is incredible. Lot of dressing up employees but clearly the company is not doing well. Everyone at the airport with complaints for complex rebooking."
Pros: "service, great plane, always on time. With Avianca you cannot go wrong. if you find a Delay is usually not because of them"
Pros: "The crew was just fine excellent service they always on time"
Cons: "Maybe to be a little more friendly"
Pros: "Couldn’t make it due to bronchitis and a leg injury and Avianca denied any type of refund, I lost $585 dollars due to being sick and Avianca not being understanding and having any type of flexibility"
Cons: "Better refund policy for emergency and medical situations, better customer service"
Pros: "Food was good"
Cons: "Trip is long"
Cons: "We were three hours late leaving Bogota. First it was due to technical problems and then several other excuses."
Cons: "First flight delayed, which meant I missed the second flight. What should have been a 6 hour trip became 22 hours. After rescheduling first flight and getting to MIA at 2330, I learned my flight for 0455 was cancelled, which meant my bag that was en route was cancelled. Customer service via phone is completely useless (after a 30 minute wait time). They put me in a hotel and told me to get my bag in the morning when getting on my next flight to GUA. Got there @ 1000 and the avianca baggage office AND the ticketing counter aren’t staffed until 1130 am!!!!! Had to leave the country having no idea where my bag was, now stuck in GUA without it. I’m beyond exhausted and will NEVER AGAIN do business with avianca under ANY CIRCUMSTANCE. Terrible doesn’t begin to describe it."
Cons: "it was 14 horas late"
Pros: "Service and food"
Cons: "The wait for boarding"
Pros: "good attention from the crew"
Cons: "Customer service wasn’t good. Didn’t try to help but instead behaved like didn’t matter to them. Delayed!"
Cons: "My tv was not working"
Pros: "Flight crew EXCEPCIONAL The lunch was delicious Service perfect"
Cons: "With over an hour in line to enter the International portion of the airport everyone was extremely stressed. Immigration personal were very snappy and rude (Not Avianca, Colombia). We had over an hour wait to get inside then it was a long run to get the the gate on time. The problems that Avianca is having with its flights, on time percentage and upset passengers is very Sad. Normally Avianca is the best airline in the American Zone! They need to fix their internal problems quickly or their bottom line will get punished."
Cons: "Last minute cancellation without any warning or reason. No respect to passengers"
Cons: "The food."
Pros: "Quality service, gentle personel."
Cons: "No vegetarian option, no entertainment system, old plane"
Pros: "Good service, friendly staff, speedy check in"
Cons: "Annoying kids behind us on the return flight."
Cons: "More communication needed! I was randomly relocated and searched by airport security...fine, but at least some information should be provided to husbands or traveling companions. We are seniors, my husband is not going to leave me in a foreign country . My boarding pass was taken , after the search I was told to get on the plane. My husband was provided no information until it was his turn to board ,he was panicked... The airline should communicate with traveling companions the procedure ! I am an retired airline employee, we realize that airport security is not in your hands but communication would keep family members calm. We had a wonderful time in Columbia but this does nothing good for a Country that wants more Tourism."
Cons: "The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers"
Cons: "- Rescheduled flights due to Avianca commercial decisions just 1 week before flight - Boarding was very messy due to their inhability to explain the "group system", they have pax that doesn't speak spanish or english, they should do it in a more easy way - Food portions wasn't enough, a lot of people had to bring their own snacks and the plane had a terrible smell due to that. People will bring bags with full roasted chickens - Entretainment was ok, but their system is just so slow - A lot of loss time because they lost my bags in one of the connections. Hopefully they brough it back 12 hours later"
Pros: "Nice fly ...no turbulence and good service!"
Cons: "There was half an hour delay leaving the USA"
Pros: "Everything perfect. The attention was puntual y nice"
Cons: "After avianca overbooked their flight, lied to me and said it was because of a strike i was stuck alone in bogota for 11 hours instead of 3.5. I received no compensation and am very angry with the way things were handled. Definitely wont be bothing with this airline again"
Pros: "Great flight"
Pros: "I got to my destination safely and on time"
Pros: "I loved it was a super experience!!"
Pros: "Again, consistent"
Pros: "Entertainment options."
Pros: "Good breakfast. Sodas, juices ,wine and spirits later. I would always travel in airlines that can offer at least wine."
Cons: "Flight map screen was not working. Few music options on the screen."
Cons: "The crew only came by once with a drink and would not let me have a drink before noon."
Pros: "Friendly and on time!"
Pros: "Everything was great.!"
Cons: "Didnt have any problems."
Pros: "Price and schedule."
Cons: "Mediocre flight crew"
Pros: "Very spacious."
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Cons: "An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay."
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Cons: "Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze."
Cons: "Issues with connecting flights so had to sit in different place, seat was broken"
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Pros: "Yeah...spacious leg rooms."
Cons: "Too bumpy landing at Jackson."
Cons: "The seats were incredibly hard and uncomfortable."
Pros: "Amazing crew & comfortable seats."
Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"
Cons: "To many screaming kids"
Cons: "Nothing worked. Charging station. Tv. They charge for everything. Customer service is poor. I get Way more for my money flying a budget airline!"
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Pros: "Landed safely."
Cons: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."
Pros: "Cheap price"
Cons: "no vegetarian food in flight, the layover for connecting flight was not sufficient,"
Cons: "Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight"
Pros: "The crew was gracious and accommodating."
Cons: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."
Pros: "Air crew was excellent"
Cons: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"
Pros: "Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice"
Cons: "Couldn't recline in my emergency exit row"
Pros: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Cons: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."
Pros: "Flight team were wonderful!"
Cons: "the short connection screwed me"
Pros: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Cons: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."
Cons: "No check in to Minsk from Paris"
Pros: "I liked the plane being on time & a smooth flight. The crew was great too."
Pros: "I flew with Delta"
Cons: "Your information was Aeroméxico"
Pros: "They say us together (we had seats apart -- even though it stated our children are 4 & 1). They gave them wings and each an extra little snack. I felt they were supportive of us."
Cons: "Paying to check our bags!! We were forced to... too much stuff traveling with kids. It sucked to have to pay $50 when Alaska airlines saw we were struggling, they checked our carry one for free to ease our time in the airport!"
Pros: "once we left Ewr everything went smooth"
Cons: "Late taking off. had to hurry to catch final leg"
Cons: "seats on this Airbus configuration were horrible for first class. 6 across and the same 32" spacing as the economy section. with middle seat empty was first class. YIKES"
Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."
Cons: "Flight was delayed an hour"
Cons: "Super small plane"
Pros: "The flight was quick, safe, and the crew was courteous and attentive."
Pros: "Both flights landed early. Flight attendants were excellent and very helpful."
Cons: "Small plane to Minneapolis with one bathroom and the flight to sna didn't have my request for a gluten free meal."
Pros: "There were pretzels. Wifi but I brought my own entertainment."
Pros: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"
Pros: "After 4 delayed and missed flights they did put me in a motel"
Cons: "Trying to make arrangements and being on hold for 30 to 53 minutes several times all while trying to second guess flights. Not being allowed on a flight after being bumped several times because only 1st class seats were available . Sprinting through the airport with all luggage only to be told I couldon't not board even though the flight did not leave for 5 more minutes"
Cons: "Everything was great"
Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."
Pros: "The cabin temperature was not good. Started out very cold. When I asked about it (which I shouldn't have had to do), they overcompensated; then it was too warm. After a couple more tries they finally got it equalized."
Pros: "First class stewardess was excellent."
Pros: "The airplane"
Cons: "Poor food"
Pros: "A woman who spoke no English or French was seated next to me last minute with a baby who cried the whole flight. The woman hit me several times, waking me up, while trying to get the baby to stop crying. Talk about a red eye"
Cons: "Would have appreciated a bit more help from the cabin crew"
Pros: "Excelente service both of my flights departed on time and arrived early to the destination!! For basic economy there was great seat space, entertainment and multiple meals for 6+ hr flight with alcohol included!! Will be flying with Copa again!"
Pros: "The crew offered water couple of times during the whole flight. There was no choice of food, only chicken, and I don’t eat chicken, so for dinner the crewmen offered extra salads, so I would have something to eating and advice to ask for special dietary for my flight back."
Cons: "There was not much entertainment. And just like the food, no choices of programs."
Pros: "Not much"
Cons: "Arrived at gate and bridge was not installed at new gate in new part of airport. It took 45 min to find a portable gate so we could leave the plane."
Pros: "this was the first time I few business class on Copa. It was great!"
Cons: "Old plane. No USB port. One movie for all passengers then went to tv episodes of Friends"
Pros: "The crew was attentive and friendly."
Cons: "I was quashed beside a large stranger. The seats were not wide enough."
Cons: "My husband received military order and we try to cancel our flight, but was impossible. We just lost 4 tickets"
Pros: "nice flight crew"
Cons: "no complain"
Pros: "la atención en el vuelo"
Cons: "la comida"
Cons: "Punctuality. Flight was almost 3 hours late."
Pros: "The crew was OK. Seat comfortable."
Cons: "Copa in general is good."
Pros: "coffee and meals were excellent. movie selection was good. free blanket was much appreciated."
Cons: "i paid extra to be sure to get a window seat... and there was no window in my aisle."
Pros: "Smooth boarding"
Cons: "Luggage pick up"
Pros: "Good food froendly"
Pros: "Boarding was organized, the crew and food/refreshment services were great. I prefer Copa over others because of this. Last time I traveled to South America was 6 years ago and the quality is still great."
Pros: "Flight was on time and crew was friendly."
Cons: "Having to screen my carry-on luggage twice, at airport entrance and gate entrance, was a shocker."
Pros: "Muy buena atención"
Pros: "It was a smooth ride"
Cons: "No entertainment on the plane"
Pros: "Victor was wonderful and took care of everyone’s requests with a smile. He worked very hard the whole trip even when not in our view. I also can’t remember a time that I’ve seen a steward deliver the Safety demonstration with such care."
Cons: "Crew was not attentive in business class. They only offered drinks once during the flight."
Pros: "Great crew from Chicago to Panama City. Accommodating and attentive."
Cons: "Ah, the usual airline stuff that we just have to live with."
Pros: "We left on time and the crew was very nice and professional."
Cons: "The seats were not very comfortable for business. I liked the width and extra space but the seats and headrest were hard."
Pros: "All it is fine"
Pros: "Very good overall service"
Cons: "My schedule was changed"
Cons: "The crew was very bad serving at first class. I don’t imaging how would be traveling in economic. Some gay call “RAFAEL”"
Cons: "Their flights are extremely overbooked. If you book through one of these websites you more than likely will have to spend an extra day. From 3 flights they had that day all 3 were overbooked by atleastv. 5 people. Extremely shitty v"
Pros: "The flight was on time"
Cons: "Again, I ended in a middle seat. Your web site does not allow to select seats ahead of time. I will select another service next time."
Pros: "We liked everything. It was short but great."
Cons: "Flying Exonomy on such a long flight"
Pros: "Planes are clean and crew is nice"
Cons: "Overall they are a poorly organized airline and there is almost no entertainment."
Pros: "I usually fly on Copa and I'm pretty much satisfied. The Crew is always attentive and willing to accommodate."
Cons: "On this trip I was not particular pleased with the option of Food provided, and the size of cup provided for drinking is for kids."
Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Cons: "very cold on the plane and don't provide blankets!"
Pros: "Boarding process went very smooth and plenty of legroom and overhead storage"
Cons: "Volume didn't work on armrest . Volume was stuck on very high volume making the in flight movie not watchable. No choice for food"
Pros: "The worst airline I've flown in the last few years. Made a string of mistakes and errors and showed a lack of customer service typical of anything central american. 1 Canceled a wrong flight of mine 2 Gave me wrong tickets 3 Wanted to charge me to wait stand by after admitting to their own error 4 Were continually rude and or unhelpful with a repeated lack of useful or relevant information to help me make informed decisions. There are many quality airlines out there and this is not one of them. Having flown a bit to central and south america over the past few seasons, there are no shortage of airlines worth the money that provide a positive flying experience."
Pros: "I liked the spacious seats and free food and drinks. I appreciated the flight being on time."
Pros: "The flight crew are pleasant, and service is good. On flights from Central America, i.e. Panama to Florida, for instance, Copa allows 2 bags per passenger, whereas other airlines may charge baggage fees for even 1 bag. Things are always changing, but they've had generous baggage policies. We appreciate that."
Cons: "Re: Copa in general, if you need to cancel or change, they make you wait 8 weeks to get your refund; so you have to keep checking your credit card statement until you get the refund. A real headache. For some reason, we always have problems with our online check-in on Copa. The Copa check-in personnel are mystified when we tell then that, but nothing changes. We seem destined to have to check in at the counter as online check-in doesn't work for us."
Pros: "The crew were very good and friendly."
Cons: "The extreme and continous turbulence during all the flight time. I know it´s about the atmospheric conditions but it was so long..."
Pros: "Was good, comgrats to copa Airlanes for the good service"
Pros: "Nice crew."
Cons: "Terrible movie choice. Old equipment. Flight was freezing cold and no blankets provided. Uncomfortable seats."
Pros: "The crew was attentive, professional, and efficient."
Pros: "A fly attendant try to make up for me for forgetting our lunch."
Cons: "the disorganization of the other costumers who were changing seats almost make me lose my connection. The crew did not serve our lunch."
Cons: "Drink service only came twice in 6 hours! Entertainment was broken. Food was overcooked and bland. Attendants were unhelpful. Terrible airline."
Cons: "I didn't like the food... it was either chicken with pasta or meat with rice.. I know there are vegetarian options, but then you never get to eat pasta..."
Pros: "Seemed to have more seat space that the boston to panama city leg of or trip, individual tvs that included games"
Cons: "My screen froze in the game and i couldnt get out. Not the end of the world for a short flight."
Pros: "free luggage and food"
Cons: "they had me waiting for 8 hours at the airport for my fly and sent me to a hotel with no hot water. Many many more things that I did not like. riped luggage, arrived niext day made me loss one day"
Pros: "I didn't fly because I needed to extend my stay....I tried to reschedule my flight fot Return in Aug. but it cost more to reschedule that one way flight than I can buy a R/T ticket. for. How is that? You tell me. My initinal flight with Copa from SF to PC was great and I will fly Copa again...."
Pros: "The flight price was great - under $300 USD for a RT flight from MEX to BOG. The airplane was big, 3 seats on each side of the aisle. The amount of seat back recline is AWESOME. Also very much appreciated the in-flight meal and glass of wine (at no additional charge). The flight wasn't even close to being full so we had a full row to ourselves."
Cons: "The amount of leg room is definitely lacking. Fortunately I'm barely above average height for a female, so it wasn't terrible, but my boyfriend had a very hard time. We also had a lot of trouble understanding the flight attendant's announcements in English over the intercom. I had better luck trying to translate the Spanish announcements."
Cons: "Phoenix airport is horrible for on time departures. Always."
Pros: "Most was pretty standard. We did arrive 30 minutes early, which was nice."
Cons: "My bag was checked at the gate, and I was told I could pick it up in Sint Maarten, my final destination. I arrived in Sint Maarten to learn that AA had left my luggage at Charlotte Airport, despite having landed 30 minutes early."
Pros: "The flight was delayed by 5 hours! I had to rebook my connecting. Everything else was lacklustre at best"
Cons: "being on time"
Pros: "Crew was excellent"
Pros: "Regular delays. This one by 2 hours. Easier to fly a different airline."
Cons: "Just the chronic delays. It’s a good airline, great crew. Tired of damaging delays without compensation."
Pros: "Great first class cabin crew."
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"
Cons: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."
Cons: "My flight time was changed because the crew was not on time. Then it was changed back after everyone had already made accommodations for their connections, me included."
Pros: "The crew was amazing! And the seat was comfortable."
Cons: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"
Cons: "I was annoyed when I was told I would have to check my carry on because there was no more room in the overhead compartments. Then as I was walking down the aisle to get to my seat I saw a lot of room in the overheads."
Cons: "Waited on the tarmac for over an hour before departure with very little explanation."
Pros: "Flight left on time. Pilot had a sense of humor."
Cons: "Entertainment seemed canned"
Pros: "I like that I made it home alive."
Cons: "Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use."
Pros: "No need to drive from OKC!!!"
Pros: "Fast and easy service"
Pros: "Good food onboard and very comfortable seats"
Cons: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."
Cons: "In 2 weeks, my husband and I had 4 flights with American and none of them went as planned. We endured flight cancellation, incomplete rebooking with another airline, rude customer service agents, multiple flight delays as well as multiple day lost luggage. Finally, it cost $2K more to get to my destination. Obviously not flying American again."
Cons: "Left Newark 2 hours late which mean missing connections in Chicago by 20 minutes. From that point on American was inept in getting me to MSP."
Pros: "Short flight"
Cons: "At the end of three flights to obviously be understaffed and to have luggage take an hour and fifteen minutes is disrespectful and shows how AA is callous about it’s passengers needs."
Pros: "Staff very professional, everything else went as planned. That's all one needs."
Cons: "We had a hard time hearing (clarity of speech) announcements over the intercom at the gate & on the plains (specially when the captain spoke). Nothing life threatening, but wouldn't want to miss something important."
Pros: "High end entertainment system."
Cons: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."
Pros: "Rude staff at the check in counter both flights. Very disappointed in American"
Cons: "Rude agent at first check in and again at second check in"
Pros: "Nothing aside from that the flight wasn’t crowded so I didn’t have someone next to me which was a plus."
Cons: "Funky smell in plane something like artificial strawberry, farts and mildew. Crappy plane overall. Old and no power at seats. Horrible in flight entertainment for a long haul with no individual screens. American used to be so good and now it’s aweful."
Pros: "Got me to where I'm going safely. Crew was nice."
Cons: "Flying is painful"
Pros: "I like the cookies. Any flight that safely lands is a good flight. I didn't have to hear the inflight "entertainment". There was room for my backpack, and I was in group 6 on a nearly full flight."
Cons: "I hate having media flashed in my face. The srewardesses misses me when serving beverages, which is hard to imagine, and rarely happens. We had a particularly bumpy landing. I've flown a fair amount, and I thought our bouncing and jostling was unusual, but then weather is unpredictable - still... I've seen navy pilots stick landings of small planes in worse weather."
Cons: "We Departed 3 hour late because the pilot was missing. I lost my connection in Miami and I’m waiting here for almost 24 hours to take another flight. Very bad experience!"
Cons: "The cabin was very warm and almost unbearable. The flight attendant for the first class section was very rude."
Pros: "The flight left on time - I do appreciate that."
Cons: "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."
Cons: "No personal space or legroom. Uncomfortable seats."
Cons: "Flight delayed but the airline "autorouted" off my flight without informing me. I ran across the airport in Charlotte with my 2 small kids to find my original flight still there and I was kicked off of it. Irate and beyond bothered I got nothing but I'm sorry and you can get another flight in over an hour. So my small children and I will not arrive beyond dinner and bedtime. Unacceptable."
Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."
Pros: "Great attendants. Easy ride. Easy take off, easy landing."
Cons: "We departed late due to something going on in the runway. No free wifi option."
Pros: "Ticket price was competitive."
Cons: "No individual entertainment systems on the seat backs--4.5 hours is a long time to be sitting on a plane with only an overhead screen showing whatever movie the airline chose. Also, charging $125 for a carry-on pet that has to stay under the seat AND having it count towards as one of my two "free" carry-ons is ridiculous. The flight was delayed because one of the crew was late."
Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."
Pros: "Friendliness of flight crew; entertainment choices."
Cons: "Food was poor for first class."
Pros: "Crew was very professional"
Cons: "My flight was delayed 5 hours"
Pros: "El embarque fue rápido y ordenado."
Cons: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."
Pros: "My flight was first class."
Pros: "3 hrs delay Small plaine No entertainment"
Pros: "Priority boarding provided by my credit card"
Pros: "On time departure and early arrival."
Cons: "No meal. Only a bag of pretzels and one drink. Even half a sandwich would have been acceptable."
Cons: "Everything was ok"
Pros: "Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!"
Cons: "Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but..."
Cons: "The boarding calls seem excessive. So many specialty groups! Military in uniforms, people with this or that credit card, people in this or that club."
Pros: "Friendly Flight Crew, Smooth take off and landing :) Arrived on Time."
Cons: "El personal no es amable ni respetuoso con el cliente"
Pros: "Everything went smoothly, professional crew onboard and will continue to fly AA"
Cons: "No complaints here, very satisfied with the flight, wifi on board if possible but it's not big problem"
Pros: "In Charlotte our flight was cancelled, this was only the second leg of a 4 leg trip, the agents were extremely helpful and were able to get us on the flight to Miami that got us there in time to catch our last let to Guatemala. If we had missed that flight or had not been given another connection we would have missed our group's departure in Guatemala. Thank you American ."
Cons: "Flight was cancelled 5 mins before I arrived at airport and never received any notification"
Cons: "Extremely delayed, and changed our seats to worse ones"
Pros: "The flight was comfortable over all. It was on time. The staff was pleasant."
Cons: "It was hard to connect our computer to the movies. It was rather confusing and eventually we came to the conclusion that there were only 2 films that were compatible with our laptops. They were the unrated films from film festivals."
Cons: "They over sold tickets"
Cons: "Paying for baggage."
Cons: "Flight was delayed 4 hours"
Pros: "Right on time. No problems boarding"
Cons: "No food/entertainment"
Pros: "It's on time"
Pros: "I liked the newer plane as the head rests were more comfortable with the movable sides."
Pros: "One of the flight attendant saw I needed help holding my second big bag while I was putting my carry on in and she held it for me without me asking and helped me find my seat, it was very stress relieving for me, and I really appreciated that. She was also very nice to everybody."
Cons: "I had a sprite and the amount was very little, I feel like the cups have got smaller. But that's not a big deal"
Pros: "There was an excellent agent during boarding. I didn't catch his name but he was a tall dark skin gentlemen and he went over and beyond to assit me. His kindness left a lasting impression on me. I only wish I had his name, because he deserves to be noticed for his excellent service."
Pros: "Flight was on time with easy boarding and exiting"
Cons: "The peddling of food drink and duty free alcohol was not pleasant plus not given with a smile"
Pros: "Early and luggage delivered quickly"
Cons: "The flight was considerably delayed, so that we missed our connection, the airport personnel at Newark sent us all over the place attempting to pass off the problem onto somebody else- even encouraging passengers to go to Montreal and "figure it out from there." Bags were taken off the plane and then put back on...the subsequent flight (the next day) was also delayed, and required half he plane to sprint through Montreal to their connections. It was not worth it. Especially considering I tried to call Air Canada for some of my refund and the number they gave me was a fax line."
Pros: "seamless flight"
Cons: "movie choices were poor"
Cons: "Flight was delayed - no problem. But. Then kept getting delayed til I knew my connecting flight was missed. Talked to gate attandent who could care less. Told me and many others not her problem. Need to talk to someone in Toronto. Fortunately in Toronto they took care of things"
Cons: "All three Air Canada flights that I had to take on this itinerary were late including the 2nd one which was six hours late. Air Canada personnel on this 2nd flight did not do a good job of communicating information to the customers during the delay. Air Canada booked be on a 3rd night that lead me to only get 3 hours sleep in a hotel. AC does not work with the customers when booking flights. they just make changes after the previous flight has left the ground."
Cons: "Did not make this flight."
Pros: "Flight was good.dela"
Cons: "Delay for both ways"
Pros: "Boarding by zones worked efficiently and boarding was quite smooth. Flight was smooth as well."
Cons: "First time flying this airline and I was surprised to see TVs on the plane though they had a smaller selection than other airlines. They made an announcement at the gate before boarding that anyone with a US passport had to complete an info card. I feel that was an inefficient way to collect that information as people who arrived after the announcement did not complete it. The card seemed a bit pointless."
Cons: "Air Canada Oversold my flight, the process of reaching my destination was incredibly painful and uncertain. For example -at one point an Air Canada service representative provided me with a ticket for my original flight with a seat assignment however when I tried to board the aircraft the gate agent confiscated the ticket and then destroyed it advising that I was not supposed to get a seat. Air Canada gate agents and check in staff were visibly struggling with the computer booking/reservation system at multiple points throughout this process. For example - at one point my bag was checked on a flight that I was not on and the gate agent openly expressed disbelief and concern that it was happening outside their control... very concerning."
Pros: "Free movies."
Cons: "Delays at the gate going and coming back"
Pros: "I was surprised at how much leg room there was. Also, there were a lot of entertainment choices for such a short flight."
Cons: "They didn't clearly call zones, so I wasn't sure when I could board and ended up being one of the last people to get on the plane."
Pros: "Great crew. But aircraft had mechanical issues."
Cons: "Stuck on plane for 90 minutes before take off."
Pros: "Really took advantage by jacking the prices on return flight changes caused by their cancellation of outbound due to weather Because I had two one way flights, the changes required for the return flight were my problem"
Cons: "Ripoff 500 and two hours of hold time to get acrewed"
Cons: "the seats were very uncomfortable and didn't recline"
Pros: "Newer plane"
Cons: "Delayed for 4hrs and less than adequate meal voucher for $10 for dinner? Very disappointed and I'm a long time AC customer."
Pros: "Time is way to early and specially When you have to wait inside the plane for 45 minutes because there is traffic for landing that is inconvenience for the passenger."
Cons: "Flight was delayed by 30 min"
Cons: "Very very bad customer service. I was flying to Rome from NYC on Friday night and my flight was cancelled. I was just notified by a text saying that there was a change in my flight. After calling customer service, I was forced to take the afternoon flight on Friday as I had to be in Rome for a wedding on Saturday. Even if I was rushed to the airport (my call with the customer service took place at 12.00 and the flight was after 2.30 hours...) and cancelled all my appointments and had to take special permission to leave from work, I was never offered any upgrades or refunds while at the same time the attitude of the rep was take the change or leave it. At the airport, I called again the customer service to understand better the cancellation policy based on their website and their response was to apply on the website and maybe I would get a little bit of money and they don't offer upgrades for these kind of situations. They indicated that it is up to gate manager to decide for upgrades, which when I tried this approach I was notified that the customer service should have flag me appropriately....I don't really care about the refund or the upgrade as at the end I was able to reach my destination on time; however, it was extremely disappointing to see a whole organization that does not take into consideration their customers time and ignore any descent customer service to them. Simply, never again."
Cons: "Flight got cancelled and no alternative arrangements made Worst thing the guy at front desk did not even announce the cancellation and subsequent impact Poor customer service"
Pros: "Everyone was super polite"
Cons: "After waiting at the airport for hours with multiple delays the flight cancelled. I still haven't made it home. Today is my little girls 2nd birthday and I have been away from her for 12 days now. The earliest flight I could get is 10am. I won't get home till at least 12 noon."
Pros: "Everything went smoothly. We even landed a good 20 minutes before we were supposed to. Best flight I've been had"
Cons: "Short movie list"
Pros: "We were very impressed with Air Canada and would highly recommend flying with them to any destination!"
Cons: "Organized, friendly, polite staff. Everything ran very smoothly, especially the actual flight."
Cons: "Difficult to understand the boarding announcer at the gate, although it may have been a function of poor audio equipment at the airport."
Pros: "Flight was ontime! Attendants were corteous"
Pros: "Staff fun and competent."
Cons: "Staff were overworked, and when did they stop offering a meal on long haul flights? Instead an ala carte system that TOOK FOREVER. Any crummy entertainment. Very disappointing..."
Cons: "would be helpful to set up cabi lights according to destination's time. Also, no socks provided for this long flight."
Pros: "The crew and boarding is always efficient."
Cons: "It is a must to upgrade your seat if traveling longer than 3 hours."
Cons: "Flight overbooked. Told I didn't have a seat until 45 minutes before departure. Staff were rude and unhelpful when tried to ask why i didn't have a seat, No food on flight and generally poor service."
Pros: "Ease of boarding"
Cons: "My husband being injured and in severe pain!!! It ruin our anniversary which was on the exact date of the accident, 4/8!! The sandwich had a razor thin slice of turkey on a big roll!! Shane on them!"
Pros: "view of the Andes was amazing."
Pros: "price was good, considering to china it's 13-1/2 hours"
Cons: "seems like the seats are narrower and tighter (fore & aft) then before"
Cons: "International flight over 6hrs, yet food not included on flight?"
Cons: "Meals were tiny and tasted like they were prepared in a lab, not a kitchen."
Cons: "1.5 hours delay. After arrival, luggage was also delay for 1 hr. Flight schedule to arrive at 12 pm. End up I left the Santiago Chile airport at 330pm."
Pros: "Excellent support from the ground staff!"
Airlines flying from Newark to Chile have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Newark to Chile
Masks required on board, masks provided on flights from Newark to Chile
Social distancing seating
Middle seats unavailable to book on flights from Newark to Chile
Testing for antibodies, testing for symptoms for flights from Newark to Chile
Waiving of change fees. Search flexible flights from Newark to Chile