Great crew, extensive options for entertainment, comfortable even in economy
Weather delay -- but Lufthansa made all the connection corrections prior to landing!
Comfortable seat. Food better than average
Crew seemed a bit rude
Large screens for movies are excellent. Very easy to use.
Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger.
Your crew is amazing.
Chaos at the gate, TV displays facing the side wall instead of the waiting area, we couldn’t see anything. Need more organization in line. Also, why there is no charger on board for cell phones? No TV entertainment or music or anything. It was clearly lacking the sophistication and class of Lufthansa.
Service vey Good. Nice choices. Comfort seating very nice
WiFi awful. Useless.
Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.
Pls see above
They lost my luggage.
Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.
Confusion over my boarding pass at the Delta terminal in Detroit.
|Flights Arrive in||Genoa Cristoforo Colombo|
|Flights Depart from||Newark|
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