Cheapest flight | $616 |
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Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.
Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.
Everything could’ve been better. The boarding process was a little tedious, and then they put me in a seat with the window did not open, which gave me a very uncomfortable feeling considering I had told them that. The entertainment system didn’t work for quite some time and because I had to heavily medicate myself to not have a panic attack I missed dinner and barely ate anything on the flight. Not to mention the religious man next to me, praying mostly and humming the whole flight.
Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.
They crew was very lovely, took off on time, arrived according to schedule. Was able to make my connection.
Original plane sidelined. Had to wait an hour for replacement.
Fantastic. Smooth boarding with an infant. Never experienced it with any other carriers.
An hour and a half late is UNACCEPTABLE. The negative impact to our family is unconscionable. And for the price we were forced to pay...
Flight was delayed 2.5 hours - a big deal on an overnight when you plan to sleep.
I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.
flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing
It wasn't clear that there will be additional charge for checked in baggage. Very, very disappointed making me pay extra $75. Food was not tasty and not healthy. Lufthansa used to be good, not any more. Unfortunately has gone down big time and continues to go down.
Numerous delays, missed connections flight. Then connection flights were late as well
Leg room is good, food is average, crew is not friendly
The crew was amazing! They were attentive and super polite, clearly very well trained in customer service. Very well run flight altogether!
Hated the food. Flew many business class flights on this flight little privacy should be more secluded Staff was great
It was horrible!! The plane was old and outdated. The AC was not adjustable and got me and my daughter sick because we couldn’t redirect it away from us. Absolutely no leg space. The food was garbage. Horrific experience! Shame on Lufthansa to use such trash airplanes.
This was not a UA flight. This was Lufthansa. Good experience overall
This time it was not good. The plane was not clean. It had a bad smell as if the cabin was not cleaned properly. The small sit pillows were dirty and blankets (even though they were packaged) did mot smell clean. Decaf coffee was disgusting and tasted like instant coffee.
We bought tickets with Lufthanza from Kayak for flight operated by United..
the flight was delayed by 2 hours at origin and i missed my baggage at the destination
Newark Liberty Airport (EWR)United States
Leipzig (LEJ)Germany
Leipzig - Newark Liberty Airport