it was the same plane, just a different crew so all remains the same
Crew was always ready to help. It was a very smooth flight.
I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe.
Economy very tight but whose isn’t. Best selection of movies relative to the competition.
It was a 2 hour 40 minute flight. No entertainment.
We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous.
Being charged for seat selection. The late hour of departure for the Boston to Zurich flight.
Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários.
Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)
Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent.
They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine.
They gave someone else seats I had reserved for 6 months and that I had paid extra for. I will take that up with the company forewidth
Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures.
Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized.
CRew was rude. Food was poor.checked baggage fees exhorbitant
|Flights Arrive in||Marrakesh Menara|
|Flights Depart from||Newark|
|Airlines||SWISS, TAP AIR PORTUGAL|
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