The segregated food service. I didn't order special food. I was served last, eating in piles of neighbors' garbage who finished their special food way before me. I definitely didn't feel "at home" as you advertise in your logo.
Contact me if you need suggestions on how to improve your service.
The entertainment system is excellent with many current choices.
Main food selections in business were upgraded. Food is now good except for the breakfast.
The crew consisted of lad surely flight attendants that's couldn't wait to give you attitude. Only one or two decent nice ones were on board.
I guess united decided to alienate their best paying customers by staffing crews with non service oriented crews. Would recommend any other airline for service.
Flight attendants were inattentive. There was no entertainment. No light for individuals. Water was spilling on my head in the end of the flight. Seats were extremely small. Bathroom lock did not work. When I notified an attendant, she said that th e re is no lock. Subsequently, I found a part and fixed the lock. It was a very uncomfortable flight. We would like our money back!
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