The segregated food service. I didn't order special food. I was served last, eating in piles of neighbors' garbage who finished their special food way before me. I definitely didn't feel "at home" as you advertise in your logo.
Contact me if you need suggestions on how to improve your service.
clean. Seat covers nice and clean. furniture color scheme pleasant.
1. Seat distance by far too less.
2. seat width on the borderline of being acceptable.
3.. No entertainment, not even a flight info screen available.
4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example.
5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food.
6. Electrical / USB / Network plugs or WIFI unknown.
The chair is very tiring
Very tight space between chairs
The food cold and wrapping was wet with water !!!!
No entairtaiment movies for almost six hours.
Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area.
Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!
Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.
The entertainment was not great but it was a very short flight.
Flight attendants were inattentive. There was no entertainment. No light for individuals. Water was spilling on my head in the end of the flight. Seats were extremely small. Bathroom lock did not work. When I notified an attendant, she said that th e re is no lock. Subsequently, I found a part and fixed the lock. It was a very uncomfortable flight. We would like our money back!
"Extended security" = pat down and plane delayed, told luggage not on plane and hour before landing, luggage arrived 1.5 days later with some electronics missing and leather bag missing
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