Daily cleaning, installation of cabin HEPA filters on flights from Newport News to South America
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 20h 42m
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Scores according to KAYAK customer reviews
Pros: "They were fine. Seemed really short with a mom and her children but other than that, average."
Cons: "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."
Pros: "Flight got in early. Boarding was easy"
Cons: "Bags could have been brought onto the plane instead of being checked in. There was space in the overhead bins. The space wasn’t utilized efficiently. It would be nice if there were a few choices for the snacks."
Pros: "The plane was nice. The captain was friendly and informative, and the flight was great."
Cons: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."
Cons: "Checking bags in PHF very poor. Disorganized and poorly managed. Staff needs more training and explicit direction. Kiosks should ALL be in working condition!"
Cons: "First, an exterior light was broken so we were delayed so much that American recommended we reschedule our connection but we got to LGA and our original flight was still at the gate but they’d oversold it so we couldn’t get back on. And then, getting on connecting flight, the door broke so we were"
Cons: "Economy cabin is not meant for anyone over 6' tall. Worst seats I have experienced on any airline. My knees were jammed against the seat on front of me the entire flight. The seats lacked cushion. My legs became numb 20 minutes into the flight. The most uncomfortable flight I have ever experienced."
Cons: "Leaving on time"
Pros: "After we boarded there was a lot of confusion with the flight attendant. Apparently people ‘s bags got mislabeled. He didn’t know the those passengers final destination. Then he called out to see if a passenger was on board...shouldn’t he know? He had the list in his hand. Another baggage issue. Third, he asked if there were children under 10...was thoroughly confused when he only found one. It was a bit unsettling to the point where we were wondering where we were really going to end up. But our pilot, Hercules, got us there."
Cons: "Newport News airport was exceptional."
Pros: "On-time, 20 minutes early!"
Pros: "Love flying with AMERICAN AIRLINES."
Cons: "Flight was late but all of our domestic flights were. We had boarding groups but they let everyone on without an order"
Pros: "The flight attendants, the service,, the movies, the food, the flight were great, the pilot was very smooth, the plane was very clean"
Cons: "The boarding took forever, including because my wife was picked for extra security search... for an american citizen who lives in miami ?... Inside the plane during the whole flight was freezing Paying for suitcases and changing or selecting seats??? .. really?"
Cons: "Old, small seats, no tv, no WiFi"
Pros: "The entertaining, the aircraft"
Cons: "The food"
Pros: "Turkey sandwich snd boarding went smoothly"
Cons: "There was no entertainment and since there is no WiFi for most of the flight due to being over water the flight seemed longer than what it actually was."
Cons: "I understand it happens,but after a long day of traveling it is very frustrating when the late night flight is delayed and you then have to sit in the plane on the ground for an extended period. Otherwise it was fine"
Pros: "Nice staff!"
Cons: "Rediculously boarding process! Packed and unorganized."
Cons: "It got delayed and delayed, cancelled and re-routed and delayed two more time. I have yet to make it to Knoxville."
Cons: "No in flight entertainment. Delayed"
Pros: "I had like they way that It was a 777 aircraft that I flew in the crew was extraordinary."
Pros: "Very little turbulence and staff was friendly"
Cons: "No blankets"
Cons: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."
Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Pros: "Nice crew"
Cons: "Delayed departure; plane too hot to board on time after it arrived; delayed at Akron"
Cons: "Hot on plane."
Pros: "Everything. Toilets clean. Felt safe on the plane. Staff wonderful, kind and accommodating."
Cons: "Not enough leg space..."
Pros: "Courteous crew"
Cons: "The plane was tiny and old"
Pros: "The entertainment was a new release movie - liked that. The food was okay."
Cons: "Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!"
Cons: "We were told the overhead was full, so we had to check our bags, but once we boarded there were complete compartments empty. I suspect they were just trying to depart earlier."
Cons: "Waited an hour in the plane after we landed at lax to get off the plane."
Pros: "The American Air crew was great very attentive and they pass out free drinks"
Cons: "The 787 is tight and when the fight is 7 plus hours it tends to ware on you"
Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"
Pros: "Nothing really."
Cons: "The plane was freezing, then it was boiling hot. There was no happy medium. Never had this issue on a plane. The crew would not shut up. They talked endlessly on the speakers, which were blown out and had some sort of buzzing feedback which made listening unbearable. I hated every minute of this flight and was so glad to be off the plane."
Cons: "No TV"
Pros: "I'm in the military so thank you for allowing active duty to board with 1st class passengers. Also having the free movies available to watch is great too!"
Cons: "No bad comments to put here. The only thing I would recommend would be to add a free Internet option"
Pros: "No vouchers were given out to customers"
Cons: "Delayed flights"
Pros: "Very kind crew and staff."
Cons: "Newport news has no comfortable seating in the airport...no where to nap until the flight."
Pros: "Old aircraft with horrible seats with absolutely no comfort. Love seeing duck tape on a plane when flying."
Pros: "The entire process from check in to boarding to the actual flight was wonderful"
Pros: "The flight was on timely"
Cons: "The staff was very informative"
Cons: "The flight was continuously delayed and ultimately cancelled. There weren't a lot of connecting flights until much later the next day, and the customer service was fair at best."
Cons: "America Airlines...worst service and just a horrible experience"
Cons: "Weather delay"
Pros: "Plane was delayed repeatedly, then cancelled. I missed work and was originally offered a flight for twi days later. That wouldve been three days in an airport ? I had to purchase a room, taxi, and then spend the following day in the airport as that flight was repeatedly delayed. I booked a direct flight and was not rescheduled for such. Still waiting for reply from American Airlines. First time flying with this carrier and disappointed is an understatement."
Pros: "Aircraft was safe, clean and good media selection with power-outlets for mobile device. Good updates from the pilot and crew."
Cons: "No free wifi. Crew was late which delayed the flight. No Admirals Club access for AMX Plat card holders."
Pros: "The flight was very comfortable. The seats were very roomy. Boarding process was seamless. Staff were friendly and helpful"
Cons: "I had asked for a vegetarian meal when I booked the tickets - this request didn't come through on my booking. I asked again at check-in, they informed me I should have called 24 hours before and organised it. Luckily the flight had vegetarian meal options onboard so I did not starve. The movie selection was not the best. The entertainment unit itself was really good however."
Pros: "Nothing but delays, cancellations, and rude people"
Airlines flying from Newport News to South America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Newport News to South America
Masks required on board, masks provided on flights from Newport News to South America
Social distancing seating
Middle seats unavailable to book on flights from Newport News to South America
Testing for antibodies, testing for symptoms for flights from Newport News to South America
Waiving of change fees. Search flexible flights from Newport News to South America