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Read more about American Airlines
Pros: Seats were great! No snackage... #covid19
Pros: excellent service very happy with the crew
Cons: Better food
Cons: The plane was cold. The entertainment was mediocure. The staff was telling the people to get in their seats quickly as they had missed their scheduled time for take off. Yet, they 1st said we would board a little late because og clearing out the previous flight. And, no one could get carry-ons above their own seats and had to go back to then come forward. The attendants should monitor better what is brought onboard. I thought they were rude. And it took almost an hr to get our luggage at the carosel.
Cons: Be on time. Run planes that aren’t constantly breaking down.
Cons: Flight was late for no apparent reason
Pros: Great crew and staff.
Cons: I didn’t notice that the aircraft didn’t have chargers so my phone died mid flight. I wish there were chargers on long flights.
Pros: Pilot was awesome. Beautiful landing. Got us there safely.
Cons: Rude crew member who yelled at me from across the cabin. I had stopped at an empty row to sit and look out a window. She yelled at me to return to my seat.
Pros: Absolutely nothing!
Cons: Checking bags in PHF very poor. Disorganized and poorly managed. Staff needs more training and explicit direction. Kiosks should ALL be in working condition!
Cons: Waited one hour and 50 minutes for my luggage. The ENTIRE flight had to wait 1 hour and 50 minutes for our bags to come in on the carousel. There were no apologies or explanations or compensation offered for our wait. Absolutely unacceptable.
Pros: Wonderful and on-time!
Pros: Comfortable seating and attentive service
Cons: Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen.
Cons: Uncomfortable plane
Pros: After we boarded there was a lot of confusion with the flight attendant. Apparently people ‘s bags got mislabeled. He didn’t know the those passengers final destination. Then he called out to see if a passenger was on board...shouldn’t he know? He had the list in his hand. Another baggage issue. Third, he asked if there were children under 10...was thoroughly confused when he only found one. It was a bit unsettling to the point where we were wondering where we were really going to end up. But our pilot, Hercules, got us there.
Cons: Newport News airport was exceptional.
Pros: Everything was on time
Pros: Non stop and an on time arrival after 20 min delay at phl when no gate agent could deplane previous flight. After being re-ticketed from overbooked united flight all in all not bad at all.
Cons: They happen from time to time,... from many unassigned seats causing long gate line where several butted to the front to random noises during the flight from passengers to 6 bathroom trip guy just weird all around. Plus the multiple gate changes by PHL which are to be expected. Just a regular PHL departure,...
Pros: No problems, friendly crew
Pros: Professional crew. Good landing.
Cons: Twice delayed because of delays in Newark connection. Need more room in coach.
Pros: This trip was short and sweet.. Uneventful +Praise God!
Pros: Comfortable aircraft with an efficient and present crew.
Cons: First, passengers had to wait in the main terminal for a bus ride to a remote terminal to wait to board. The only food items offered in first class were unhealthful packaged snacks. On a flight such as this, at 8:12 am, something like a breakfast wrap would be more appropriate, especially considering the fare charged.
Pros: Nothing spectacular when sitting in economy.
Cons: Agent at lost baggage was less than desirable. His attempts to read my mind failed miserably.
Cons: It got delayed and delayed, cancelled and re-routed and delayed two more time. I have yet to make it to Knoxville.
Cons: Escape row seat in a non-escape row wasn’t too fun or comfy. Took half the flight to connect to the WiFi to watch movies to discover that the selection was limited and poor selections at that.
Pros: Crew On time Boarding
Cons: Seat space very tight and I’m not a very big person Seat ahead of me fully reclined left me even less space Seats are very uncomfortable Expected more for the cost of over $200 one way
Pros: extremely friendly, smiling, and helpful service by the flight attendants, comfortable upgraded first class seat, timely arrival.
Cons: No food service other than snack/ junk food.
Cons: First of all, the announcements that come on after we take off and last for 20 minutes is very annoying. We have brains, we can figure out how to plug our head phones in to watch the inflight entertainment. After saying the “show” was going to start, it never did. The screens were down the whole time and it remained black. good thing I had my phone with a movie on it, or I would be very bored for the 3 1/2 hour flight. Never flying with American Airlines again.
Cons: An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad.
Pros: Flying beats driving
Cons: no entertainment or food.
Pros: The airplale MD 80 are old
Pros: The plane wasn't full so that was soo nice.
Cons: No TV's or outlets.
Cons: Delays both ways
Cons: Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes.
Pros: Flight was good, there was no entertaiment, so i put one, but the flight was only almost 4 hrs. At night.
Cons: I like the service I got and the service I got. I have back surgery and walk with assistance and the lady that helped me a the the birding desk took care of my needs and it was so much appriciated.. Thank you.
Pros: Biscotti, pilot, crew
Cons: Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?
Pros: Upgraded to business class
Cons: I've never been so cold on a flight in my life. Had two blankets on me and still shivered the whole flight. Others in the cabin were wearing coats and sweaters - in July. Crazy cold.
Pros: Was up to standard for everything. nothinf lacking, not exceptional
Pros: We flew out of Dallas on AA Eagle and what a great flight! Super roomy, great staff, newest aircraft. Loved it .. wish we could have flown all the way home to SLC on the Eagle!
Cons: The only thing we didn't like was the turbulance coming into Amarillo (tornado warning!) but the AA Eagle handled it just fine .. so truly there are NO complaints .. Love this short flight between Dallas and Amarillo!
Pros: The FAs on this flight were nice, engaging and caring, the way they should be, so I was happy about that.
Cons: There was a teenager in front of me that was turning back every few seconds and made me nervous what she was looking back for. Then, there was an elderly woman sitting right next to me that kept pushing me every time she'd get out her tablet, pills, pocketbook, etc. By the end of the short 2-hour flight, I've had it with her.
Pros: Great selection of movies, comfortable flight overall.
Cons: Only one drink service for 5 hours, attendants not friendly or attentive, and it took an eternity--again with AA--for the bags to hit the carousel. Over 30 minutes' wait.
Pros: Laura was very helpful and so was the gate agent.
Pros: I'm in the military so thank you for allowing active duty to board with 1st class passengers. Also having the free movies available to watch is great too!
Cons: No bad comments to put here. The only thing I would recommend would be to add a free Internet option
Pros: No vouchers were given out to customers
Cons: Delayed flights
Pros: Very kind crew and staff.
Cons: Newport news has no comfortable seating in the airport...no where to nap until the flight.
Pros: The site was easy to navigate
Cons: Delay but it happens
Pros: The entire process from check in to boarding to the actual flight was wonderful
Pros: Everything was great could have done nothing to improve wonderful set
Cons: Everything was great magnificent service no complaints
Airlines flying from Newport News to Utah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Newport News to Utah
Masks required on board, masks provided on flights from Newport News to Utah
Social distancing seating
Middle seats unavailable to book on flights from Newport News to Utah
Testing for antibodies, testing for symptoms for flights from Newport News to Utah
Waiving of change fees. Search flexible flights from Newport News to Utah