Find cheap flights from Norfolk to Missouri
Round-trip
1 adult
Economy
Wed 4/19
Wed 4/26
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Best round-trip prices found by our users on KAYAK in the last 72 hours
1 stop from $222
1 stop from $118
1 stop from $441
2+ stops from $238
2+ stops from $570
1 stop from $758
Good to know
Low season | March |
|---|---|
High season | December |
Cheapest flight | $118 |
Average price round-trip | $412 |
Good deal round-trip | $301 |
Good deal one-way | $113 |
Best time to beat the crowds with an average 2% drop in price.
Most popular time to fly with an average 12% increase in price.
Flight from Norfolk to St. Louis
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Missouri
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be June and July. The cheapest month to fly to Missouri is February.
- Morning departure is around 7% more expensive than an evening flight, on average*.
FAQs - booking Missouri flights
Top 5 airlines serving Norfolk to Missouri
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19439 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Airline reviews
Cons: "Despite the delay of almost 3 hours (which we were informed much earlier than getting to the airport at) the plane was 40% empty so can’t complain at the end of the day"
Cons: "Despite the delay of almost 3 hours (which we were informed much earlier than getting to the airport at) the plane was 40% empty so can’t complain at the end of the day"
Pros: "The crew was amazing but the communication could have been better with the flight."
Cons: "The flight was very turbulent. Upon approaching NYC-JFK the aircraft was bouncing all over the place. The aircraft was given a cleared for landing however I assume the flight speed and the winds was so bad that the aircraft aborted landing at approximately 50 ft from the ground and took back off."
Cons: "Flight turned around halfway and returned to origin airport. A full explanation was never given."
Cons: "I enjoyed traveling with jetblue"
Pros: "Boarding crew was very nice!!! Appreciate free internet!"
Cons: "Wish headphones were free for onboard entertainment."
Pros: "Everything"
Cons: "Nothing"
Cons: "It was a very old plane. Not what I expect from Jet Blue"
Pros: "Smooth flight, early arrival, Nice crew, roomy seats, fun snacks, good movie choices."
Cons: "The touch screen on my seat didn’t work, but the side control did, so I could still watch movies."
Pros: "Great pilot and staff"
Cons: "Upgrade entertainment system"
Pros: "The Hawaiian themed meal/snacks"
Cons: "More free entertainment!"
Cons: "Took off a little late"
Pros: "Comfortable, kind, helpful."
Cons: "None"
Pros: "I just lost my husband and I was flying to go bury him in P.R. I told them I have been having anxiety attacks and if they can please put me in an isle sit so I wouldn't feel like I was trapped sitting between two people. So understanding and they put me in an isle sit second row of the airplane. Will never forget how kind they were to me thank you JetBlue."
Pros: "Got randomly given a seat with extra leg room. First time on jetblue but the setup was nice!"
Pros: "The flight being over"
Cons: "Having to sit next to a non-working flight attendant who decided to fly sick, wouldn't even use a tissue, sneezed and coughed over and over and literally sniffled every few seconds for the entire flight. Also, I really enjoyed paying extra for priority boarding and a seat in the front row and ending up with my suitcase right rows back because of inconsiderate people."
Pros: "Best coach seats EVER!!!!! Friendly staff!"
Cons: "After we had to correct a spelling mistake with one of our names, Our seats got reassigned even though we had paid for the extra leg room seats. While trying to get our original seats back they gave one of the seats away, which meant we had to get a seat without extra leg room and which spilt us up"
Pros: "Natalie was not pleasant I asked a question and she ignored my questions"
Cons: "I aske Natalie if there were any sit available so that my husband and I can sit together she quickly responded with out looking in the computer"
Pros: "Friendly staff"
Cons: "Unable to logon to Wi-Fi"
Pros: "It was all good."
Cons: "Flight was delayed, I was forced to check my carry on and it took forever to get the bags"
Pros: "The staff and good selection"
Cons: "My entertainment system did not work and the person sitting next to me took up part of my seat"
Cons: "Crew was dominant and made me feel like it is not a fun journey but journey to the jail. Poor customer service."
Pros: "Much better legroom , leather seats. Much faster, more orderly boarding. (the plane wasn't ready until 10 minutes before departure- Jet Blue got everyone on in 10 minutes for an ontime departure) You get beverages as needed instead of a 4 oz ration. Selection of snacks instead of 3 pretzels. Crews were friendly and young instead of old and abusive. Nice new Airbus 320."
Cons: "Limited options for travel. They don't go everywhere that I do."
Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"
Pros: "Great staff"
Cons: "Nothing to complain about"
Pros: "the boarding went smoothly. crew were courteous. flight took off on time."
Pros: "Seating is spacious, food was okay, entertainment was sufficient but not the best. Overall I was impressed with Jet Blue and will most likely fly with them again in future."
Cons: "Didn't like a huge argument taking place between one family which held the flight up by at least 30 minutes. The crew were very patient with this family, but the passengers were not. I think the family should have been removed and asked to take another flight so that my flight could leave on time. It made everyone very nervous because we didn't know to what extent this conflict would escalate, so we had to sit listening to 3 or 4 members of the family arguing and constantly removing passports from luggage and going back and forth in and out of the plane. One member of this family actually entered the cockpit, which unnerved me because of the risks with terrorists these days. The family appeared to be of muslim descent."
Pros: "On-time departures ....love it!!!"
Pros: "Long Beach airport value of flight cost"
Pros: "On time, friendly staff"
Cons: "Had to check my bag even tho there were a few spots still available."
Pros: "Great attendants, nice legroom"
Cons: "Just the delay"
Cons: "Had to pick up gate-checked bag at carousel. But it arrived quickly."
Pros: "Crew was very helpful and attentive."
Cons: "Flight was delayed."
Pros: "Timeliness, crew courtesy."
Cons: "Chatty girl next to me on cell phone pretending to be a big shot. Our lite didn't work. Seemed like old, old plane rattling"
Pros: "Over all the flight from Richmond Virginia to Orlando Florida was good and even with delays the staff were very friendly and helpful in informing the passengers of what to happen next."
Cons: "Delays! That is all. Huge inconvenience. Overall it turned out okay though."
Pros: "Good"
Cons: "Long lines at TSA..."
Pros: "Many good snacks."
Cons: "Mediocre experience."
Cons: "None of the TVs worked on the flight. The boarding crew in the terminal was rude and very short with everyone. i had to go up multiple times to ask about my seating assignment and was ignored and then waved away multiple times. And then as boarding began I was given a seat saying they "thought i was on standby" but i never was. i was given a seat in the last row with two other people who had infants on their laps so it was a very tight fit."
Cons: "crew very unfriemdly"
Pros: "Left on time and arrived early both ways."
Cons: "Delays,delays"
Pros: "I arrived 3 hours early and was able to switch to an earlier flight."
Pros: "In flight TV service, snack options and free carry-on"
Cons: "N/a"
Pros: "Leg room, comfort, travel time"
Cons: "Flight was late an hour, and the snacks were okay."
Cons: "Never got on it."
Pros: "Welcoming friendly staff. No fuss boarding."
Cons: "Seat isn't that comfortable. Headrest isn't great."
Pros: "The flight was better than I thought it would be the crew was fantastic"
Cons: "No entertainment no internet"
Cons: "Sitting on the plane waiting for someone to come fix something with a tree year old and 10 month old'"
Cons: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"
Cons: "Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!"
Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."
Pros: "Crew was great"
Cons: "All was great"
Pros: "The crew was amazing! They were helpful and professional. Made the flight wonderful. Our stewardess, Brenda Joyce, has great energy. My daughters and I were taking a trip to honor my husband who recently passed and she was phenomenal at keeping our spirits up."
Cons: "Better snacks."
Cons: "More leg room."
Pros: "Nice trip"
Cons: "Crew didnt know who was supposed to be on the flight - confusion over number of people on the flight"
Pros: "The crew was absolutely amazing!! So kind and helpful! The captain also took a beautiful path around Rainier during a gorgeous sunrise!! The seats were very comfortable and the flight was smooth even though it was a smaller plane (Skywest). I will absolutely fly Skywest again!"
Cons: "It’s an older plane and needs a little work; but don’t we all?! ;)"
Pros: "I did get home eventually"
Cons: "Flight was delayed. Seats are cramped."
Pros: "Ease of boarding and deboarding"
Cons: "The flight was delayed (naturally) so the crew was rushed and inattentive. No pre-flight beverages in first class, and then no follow up service once aloft unless you asked. Makes me wonder why I’m paying extra for mediocre service."
Pros: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Cons: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"
Cons: "Ac not working properly. Hot."
Pros: "Courteous flight attendants"
Cons: "Nothing"
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Pros: "Pleasant."
Cons: "It was scheduled so late at night."
Pros: "Snack"
Cons: "I was delayed over 2 hours"
Pros: "I love the in-flight movies!"
Cons: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."
Pros: "Me atendieron muy bien , tuve un excelente viaje"
Cons: "Nada"
Cons: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"
Pros: "Good choice of video programs."
Cons: "The flight attendant took 25 minutes to appear, and had enough time for one round of service. First class, at least you should get two drinks. Fly basic economy, there just isn’t any reason to fly first class."
Cons: "Direct flight, on time arrival"
Pros: "i fell asleep until we arrive to STL."
Pros: "The plane was on time, the crew was friendly, no delays, landing was fine. In fact we actually made it a little before the time that we were scheduled. Since the flight was so short, I did not have any food."
Cons: "The seats were a little small."
Pros: "Flight attendant Gillian Awesome. Crew was fun and made my kids first flight great."
Cons: "That we weren't automatically transferred to the next available flight to Burbank."
Pros: "Boarding went smoothly. No delays were encountered. Everyone behaved themselves.no"
Cons: "Only problem was I couldn't get connected to the wi-GI."
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Cons: "Boarding wasn't very prompt, but went smoothly once it began."
Cons: "Rough flight and landing."
Pros: "Free tv"
Pros: "Getting to ATL"
Cons: "We boarded, they closed the door, told us to turn our phones off, acted like we were leaving, then informed us we had an hour delay. The flight attendants remarked that they couldn't hold us hostage and could get off if we want. The whole thing wasn't done properly."
Pros: "Great (seemed like unusually friendly and helpful) crew. Plenty of carry on baggage room."
Cons: "Seats didn't recline. Plane hot initially and couldn't be cooled down until airborne."
Pros: "Did not eat or use entertainment."
Pros: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Pros: "Excellent flight. Nice new aircraft."
Pros: "Very nice Flight Crew from Detroit to Las Vegas!!"
Cons: "The ground crew (in Detroit) were unfriendly and rude. I asked two simply which line I should be in, the First lady just ignored me, the second gentleman rudely told me where to stand. They were not terribly busy at the time and I politely asked as I was unsure which line to be in. The flight attendants (only from ORF to Detroit) also were unfriendly with an attitude. Just simple stuff. I asked for extra ice, she thought I said no ice. Simple mistake, no big deal but when I explained that I actually wanted extra ice she was perturbed!"
Pros: "The flights were all on time, in fact a bit early. The crew was very helpful, both on the ground and in the air. They were courteous and not patronizing."
Cons: "Offer more healthy choices for food. Give larger amounts of beverages particularly water."
Pros: "Crew was helpful, plane was clean and food is decent"
Cons: "Have to request wheelchair service twice as the receiving staff handing the wheelchair to another company for departure staff. Only one counter handles wheelchair request at each leg. They are so strict with liquids that all baby foods had to put in a separate bin and we had to go to another security point for clearance. It took 2.5 hours to go through all that, that is with wheelchair priority! Boarding was horrible at the gate."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Pros: "On time, nice crew."
Cons: "We could not get our seat assignments till the gate I thought we would get bumped off our flight"
Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"
Cons: "The flight was very bumpy and didn't have the option to watch a movie."
Pros: "The cookies!!!"
Cons: "To cold on plane"
Pros: "The desire of the flight attendants to help."
Cons: "Quality of food."
Pros: "First checked bag free."
Pros: "The flight was great and on time."
Cons: "The was only a problem at the terminal when I landed. The nearest monitor was broken and I had to ask a representative what terminal I needed to catch my connecting flight."
Pros: "Although not the crew or airline's fault at all, we had to sit and wait for the Vice President to leave the airport, which delayed the whole airport, really messed up my plans in St. Louis. Very friendly staff, and the captain kept us very well informed of the whole situation. Besides running out of choices to drink (they were down to water with no ice by the time they got to us) it was an ok flight."
Pros: "If I could choose my seat"
Pros: "Crew was friendly and nice."
Pros: "Easy boarding process, friendly crew member and smooth flight"
Cons: "The flight was delayed which impacted our connecting flight."
Cons: "Delayed three hours with no communication or compensation. Poor customer service"
Cons: "Cramped seating and illogical boarding process"
Cons: "Person in front of me had seat reclined from take off to landing. Nobody checked. Nobody told him it had to be upright during takeoff and landing. I believe that is a safety issue. Isn’t that why the flight attendants are there?"
Pros: "Crew friendly and accommodating, even on short flight"
Cons: "Good - no complaints."
Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"
Pros: "Service was good"
Cons: "Nothing"
Pros: "Crew was wonderful"
Cons: "Not getting service even SW served on 45 min flight"
Pros: "Old aircraft, ok flight, on time"
Pros: "Friendly and attentive crew. On time."
Cons: "First flight delayed 45 min, then cancelled. 2nd flight 3 hrs later."
Pros: "The flight crew was very nice."
Cons: "Small, ol, uncomfortable plane."
Cons: "did not use the flight. The flight was delayed and I would have missed the connection, so AA switched me to other flights."
Pros: "No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies."
Pros: "Our flight crew was very nice."
Cons: "it was a short flight, no food or drinks."
Pros: "Flight was pleasant and all the crew members were courteous."
Pros: "Everything was fine"
Cons: "The trip was good"
Pros: "Great pilot. Outstanding control over the plane. Arrived an hour and a half before originally forecasted three days prior."
Cons: "3 to 4 hour early flight should have chargers on the plane."
Pros: "Easy to change the flight to another time of the day."
Cons: "Very good. Service. They try to bring customers ‘ convenience."
Pros: "Flight crew very friendly."
Cons: "Everything was as expected. 1 star on entertainment as there was none. Would have liked to have been able to get 3 seats together without extra charges."
Cons: "It was nice. And boarding was good too."
Pros: "The crew were very kind and helpful, going above what was needed!"
Cons: "the fly got delayed for more than 3 hours."
Pros: "Service"
Cons: "Nothing"
Cons: "Too many delays"
Cons: "There was just an announcement that the refreshments will be served shortly but there were no refreshments. Take off and landing was horrible. Flight was shaking way more than usual."
Pros: "It was easy to travel"
Cons: "Too many delays. Having to de-board after boarding."
Pros: "The middle seat was empty I had an aisle seat. That was wonderful."
Cons: "No wifi screens for books or movies but I had my iPhone."
Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."
Pros: "Why would a jet this size wobble all the way across the Atlantic! The pretzels were even stale, and they served a "pizza" that was a stale mini loaf with sauce and a little mozzarella. People were starving when breakfast was served. The thermostat fluctuated from horribly hot to freeing - for 14 hrs. The crew slammed things down on table trays, grumped, were giving harsh orders to patrons rather than gently directing them. These ladies do not enjoy their job. I am done with Delta. We were also an hour late taking off due to a door on a cargo hold not closing. I was embarrassed that our Aussie friends experienced this as their first American flight."
Cons: "Food, attitude of flight attendants, comfort of cabin. Pilot took charge of thermostat issue and kept us informed in a friendly manner regarding the status of our take off and flight progress."
Pros: "On time"
Cons: "Boarding numbers"
Cons: "Seemed to be an unnecessary delay in departing a half hour late"
Pros: "Excellent service and very friendly; thanks!"
Cons: "Forced to check my carry on. Took 30min for the bags to come out on the carousel. Which is why i never check my bag."
Pros: "Speedy boarding"
Cons: "Unmotivated crew, uncomfortable seats."
Pros: "very friendly staff"
Pros: "Nothing to expect from Domestic fight."
Pros: "Plane was ancient"
Pros: "Good"
Pros: "Entertainment, 110 plugins for devices, internet."
Cons: "only free meal option was cinnamon cookies."
Pros: "The ginger ale."
Cons: "This was my return trip with more delays due to maintenance issues of the aircraft. 10/17/16 flight 1585 was the outgoing flight delayed five hours on my departing trip. I waited at the baggage carousel 15 minutes for my bag after over an hour delay due to switching aircrafts. With a flight arriving this late in the evening with the low volume of bags checked (due to checked luggage charges), this should not be the case. Five minutes to gulp down ginger ale."
Pros: "All flights were on time Greatly enjoyed the trip"
Pros: "On time, arrived early."
Cons: "Seats too close in front of you."
Cons: "Again out of snacks and she skipped our row for drinks. Again small issues but what else are they doing?"
Pros: "Flight was on time. Plane was clean. Staff very professional."
Pros: "It took off on time and life was good."
Pros: "Got seated at row 2 so practically I was the first one to disembark. There's only one stewardess who took care of us and she did very well."
Cons: "The plane is so small that I don't have above head compartment so I had to put all my stuff under seat in front and I don't have space to put my leg."
Pros: "Crew was very attentive and professional, and the food and beverage on the Lufthansa transatlantic sector were better than US carriers offer."
Cons: "The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat. I will avoid this aircraft if possible in the future."
Pros: "Friendly crew and comfortable seats"
Cons: "N/A"
Cons: "The delay was horrible and the captain said it was because they needed extra sleep. I found this offensive as i was trying to complete a very long trip and was exhausted."
Pros: "Comfort was fair"
Cons: "It was delayed - enough to miss the flight"
Cons: "Nothing. It was what you expect. Comfortable transportation and no crashes."
Cons: "The flight took off late due to baggage not being loaded in a timely manner and the wait on the flight when we arrived was much longer due to equipment not being handled properly; because of this my family and I missed our connecting flight."
Pros: "Friendly crew"
Cons: "Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity."
Pros: "enjoyed getting moved up to economy plus with my premier silver status."
Cons: "the little kid kicking my seat behind me which is no one's fault except the parent which you can't police."
Pros: "Going home"
Pros: "Smooth landing."
Cons: "Nothing."
Pros: "Nothing"
Cons: "No compensation, no manager available because they were dealing with the same issue at another gate. Where is the customer service?"
Pros: "Early arrival. Smooth flight"
Cons: "Check in was confusing."
Pros: "It was good. One crew at the boarding station was not helpful but another stepped in and she was awesome."
Pros: "The check in process"
Cons: "See above"
Cons: "The flight was delayed 2 hours"
Pros: "Nothing special"
Cons: "Seats very dirty sticky Not clean at all"
Pros: "i was slow getting off the plane but a person was waiting patiently. when i boarded the plane a flight attendant helped me figure out why my luggage wasnt going easily into overhead compartment and at the end of flight helped me get it out."
Cons: "aisles on plane too narrow to get luggage easily down aisle"
Pros: "Flint got delayed"
Cons: "My suitcase was damaged no longer usable"
Pros: "We made it home alive, so that's the main thing."
Cons: "Three hour delay, which wasn't clearly explained. From others waiting with us, we gathered that flights were delayed fur to some travel plans for POTUS. Does that always happen? I can't imagine it does."
Pros: "The space and entertainment was good"
Cons: "Kansas City airport is in need of a complete remodel."
Pros: "That transportation was available in Chicago."
Cons: "No problems."
Pros: "Everything"
Cons: "Nothing"
Cons: "The gate in Newark was a dump and the boarding process was chaotic"
Pros: "The people on the plane were friiendly enough, the customer service once we were on the ground was terrible"
Cons: "United Customer Service Blamed weather for a delay, I am a pilot and didn't see any weather delays posted for Newark. Even if there was weather, they didn't hold our outbound flight and missed it by 15 minutes. Didn't comp us for a hotel, had to stay in Jersey out of pocket, Jersey is busy, dirty, smelly, and overcrowded. Not enough infrastructure for the people. We were lucky we got there 2 hours prior to flight time and had TSA Pre Check."
Pros: "The free internet and movies"
Cons: "The delayed flight"
Cons: "Food,crew could be better"
Pros: "Very good"
Cons: "Both planes were late, and you sent this questionnaire before flight had even arrived in Omaha"
Pros: "Boarding and crew were good"
Cons: "No comfort at all. Plane was jam packed and I had no leg room, arm rests would not come up, no free wifi or free entertainment."
Pros: "The United skybus we were on from ORF to EWR was comfy."
Cons: "Waiting on the tarmac at ORF for 1.5hr to find a de-icing crew and nearly missing the next flight leading to a multi-terminal sprint to make it."
Cons: "Very uncomfortable seats with no leg room."
Pros: "The people were really nice. We left on time or early on most flights which was also nice. Like the variety of liquor and prices for beverage that's offered."
Cons: "The in flight entertainment doesn't compare to delta. Our last plane was getting retired so it didn't have any in flight entertainment and the snacks tasted really old. The other flights had spotty connection at best and was hard to connect to their movies."
Cons: "Flight was cancelled"
Pros: "easy boarding, helpful united employees"
Pros: "wheelchair and cart to get to my plane because of a knee injury"
Pros: "Flight delayed for a short time, explanation given- satisfying. Delayed flight info sent via text very helpful. Flight attendants and staff, very attentive, courteous, professional and informational. Over all satisfied with United airlines, thank you for my sucressful trip to Kansas City to celebrate my grandfathers 90th birthday!"
Cons: "Waited at the kiosk at the gate desk, took about 20 minutes for an agent to appear and help with customer service."
Pros: "Norfolk is always good and professional"
Pros: "Cheaper"
Cons: "Long boarding and delayed flight, lots of walking"
Pros: "Everything"
Pros: "The flights were on the empty side so there was an open seat next to me"
Cons: "The first flight got delayed so I missed my connection. My connecting flight got delayed about five times and sat on the runway for over an hour. I ended getting home at eleven PM when I was anticipating getting home st 9:45 AM"
Cons: "The flight was delayed by over 4 hours, there was no clarity on what was going on. They made us change aircrafts, the ground staff was mean at best. In spite of the 4 hour wait they didn't even bother serving food or made any announcement to handle passenger anxiety and concerns. Delays are sometimes unavoidable and I have had experiences in the past but none that was handled this unprofessionally"
Cons: "Our flight had a "mechanical delay" which drug on for several hours (every 30 min there would be another 30 min delay). This eventually meant we would miss our connection to Munich and had to be rescheduled to the following day. The next day we had another round of "mechanical delays" and just barely made the connection."
Pros: "Absoluteky nothing. I mean literally NOTHING. I take that back, a pilot for another flight who saw my predicament and tried his best to help me figure which flight to take in the morning. Also, as far as floors go, the airport terminal was maybe only the ninth worst I've slept on. Kudos!"
Cons: "Wretched customer service. Flight delayed multiple hours after my ride departed and stranded at airport for fourteen hours with no food or beverage comps, or even kindness from the their agents. Was told "oh well, weather". I had left my remaining cash (and didn't bring my card) with my lady friend to get the kids some nice things (she is driving back on a seperate day and was already two hours away by the time we found out flight wasn't happening in time) and absolutely zero compassion given by United. Also, required to add an 80 dollar uber when I get home because there will be no ride as my orginal ride can't make it. May also have to call out of work. Not even an offer to bump my seat on next flight to close to the cabin or exit row. Two hours on phone with customer service with no offers of even slight compensation even when this entire situation is explained. I get it. I agreed to terms of service, but your service sucked and is costing me an armful of money at this point, wouldn't it be in the slightest interest of theirs to give me a meal, or a room or even a lousy coffee?"
Pros: "I made it to the airport safe and sound."
Cons: "It was a complete cluster as if no one knew what was going on. Once we were finally able to board we sat on the plane for an additional 30 minutes or so because the air conditioning went out on the plan and we all had to sit there in the scalding heat while they fixed it."
Cons: "Apparently flight crews are limited and even though our plane was ready to leave we had to wait for a crew member to arrive that was delayed at another airport which in turn delayed our flight."
Pros: "Delayed in Denver"
Pros: "The professional services"
Cons: "Cramped leg space"
Pros: "Good flight attendants"
Cons: "Small seats"
Pros: "The check in clerk took care to reprint my boarding pass so it reflects my TSA precheck status."
Cons: "The seat was stiff and uncomfortable"
Cons: "Getting off the plane my stroller wasn’t there. Then I was directed to 3 different places before I could find it near the baggage area. The reason I had the stroller... to help me Navigate an airport with little children. Totally defeated the purpose. Never again frontier. You all suck"
Pros: "Crew were amazing. Seats are very uncomfortable! Tiny seats and small space between them"
Pros: "Non stop option, Competitive price in spite of all the add-ones"
Cons: "More legroom,"
Cons: "No WiFi - even for our HSE. Seats do not recline. Terrible turbulence."
Pros: "It was good"
Pros: "Arrived early. Flight attendants were pleasant."
Cons: "Wanting to charge $40 for bag!"
Pros: "The staff was a well oiled machine! Very smooth overall experience! Very funny stewards! We even heard other people commenting & laughing after getting off of the flight!"
Cons: "Flight was cancelled to Orlando 4 hours before takeoff. Next flight offered wasn't until 2 days later. Had to cancel entire trip and had to pay Universal Studios $300 in fees to cancel on such short notice. Will NOT be booking with Frontier anymore."
Pros: "Quick boarding and friendly staff"
Cons: "Seats are much too small if you are overweight and have to sit by someone you don't know."
Pros: "The whole plane was sick of how uncomfortable the seats where they did not lay back they where hard the tables could not even hold r drinks I will never fly again after my return trip him and I’ll make sure no one else uses them this was the most uncomfortable flight I’ve ever had and my longest flight 5 hours the whole plane was not happy then they want to charge a arm in leg for every single thing this is sad"
Pros: "Good price."
Cons: "Very uncomfortable. I'm not sure I would buy this ticket for a flight more than two hours."
Pros: "Advice"
Cons: "not providing many options"
Cons: "Disorganization with boarding process. Gate changes from that which was indicated on boarding pass, without notification. Expensive baggage/fees. No basic complimentary accommodations (snacks). Uncomfortable seats lacking ergonomic design and headrest. Small spaces for personal items."
Pros: "Nothing"
Cons: "The seats and the trays are too small there's no space it's horrible and also Landing was horrible I thought I was going to die"
Cons: "seats are worn out, you have to pay to place a bag in overhead compartments"
Cons: "The flight was 2 hours delayed, uncomfortable, the loudspeaker was TOO loud, and nothing was free. The only good thing was the price...which isn't always enough."
Cons: "Waited after both flights for more than 1 hr for my checked bag. No explanation."
Cons: "I was charged $40 for a carry on that I didn't even have."
Cons: "The plane was delayed an hour and a half because of a computer problem."
Cons: "The seats on Frontier are not comfortable at all. You can't recline. Also did not like the fact that you had to pay for both carryon and checked bags."
Pros: "Corporate customer service lady was a complete jerk to me after frontier appeared to close early and didn't give me my checked luggage."
Pros: "flight attendants were nice"
Cons: "no leg room, uncomfortable, seats and baggage were not included in ticket price"
Pros: "Nice size plane, non-stop, Las Vegas to St Louis terminal good, boarding very good, flight crew and pliot excellent"
Cons: "Cost and comfort, the airfare was normal but when I arrived at Las Vegas Airport, bag fee $40 (to high), seat on plane very poor (no cushion did not recline) cost for soda (terrible) the flight crew was great but fees spoiled my flight. I will not be flying Frontier unless it is last resort."
Cons: "My partner had a change of plans and cancelled her flight so Frontier could resell her seat. In the process the agent also erroneously cancelled my flight. I did not discover this until I arrived at the airport two hours from home. After an extremely frustrating 2+ hours on the phone with customer service I finally got to Edwin Watkins in the corporate office who made it right by paying for a flight on an alternate carrier. So a big shout-out to Mr. Watkins, but very poor grades for customer service prior to that who offered my non-solutions such as flying out the next day, or a full refund which would have then required me to pay astronomical last-minute airfares on a different carrier. Also frustrating was being told repeatedly that the agent would be back on the line in five minutes and then hearing nothing for 20 minutes or more. Like some other reviewers, I also was not aware of the fee for carry on baggage. I don't object to this approach to pricing, but I think it needs to be very explicit up front. Spirit Airlines uses a similar pricing model but they do a much better job making it all clear to the customer up front. Finally, I gather there are some seats that recline while most do not. I was right behind one of the reclining seats and felt pretty crowed. Presumably this would be less of an issue in rows with non-reclining seats in front."
Cons: "Didn't get a free drink, no inflight entertainment. But this is to be expected with a budget carrier."
Pros: "On time"
Cons: "Bag fees are vague and expensive"
Pros: "Flight crew was very nice and courteous. The flight itself was smooth."
Cons: "Seats do not recline and not enough leg room. When boarding they should let people in the rear of the plane board first."
Pros: "Okay. Red eye flight to St. Louis. Managed to keep it cheap - but Frontier you have to pay for all the frills. You have to wear your suit on the plane to avoid paying for carry on."
Pros: "I had neve flown Frontier before. The boarding experience was orderly, fast & efficient."
Cons: "There was no free wifi"
Pros: "Clean airplane. On time."
Cons: "The surprise at the check in desk to pay $50 for a carry-on bag! A total greedy corporate rip off."
Pros: "The staff was very pleasant."
Cons: "Would have liked the seats to recline some-they were too straight to be comfortable. Everything seemed to run very efficiently."
Pros: "The seats were mildly comfortable enough and the price was exactly what we were looking for."
Cons: "The boarding process seemed unorganized and hectic. People not in the proper zone were able to board. Some of the crew did not take their profession seriously and I seemed to have annoyed them by asking for some sort of service. I did not like how they try to shove the frontier airlines credit card down your throat. The food was boring, expensive, and, oh yeah, I had to buy it. There was absolutely no entertainment which made flying the worst."
Pros: "The 2nd leg of the flight the worker was able to get me a window seat"
Cons: "I didn't like the surprise $60 fee for carry on bags"
Pros: "It was a direct flight"
Cons: "That they charge for luggage and while boarding it looked to me as if anyone could have brought a carry on and they wouldn't even noticed or checked to see if it was paid for... so why bother charging!!"
Pros: "We got to our location"
Cons: "You have to pay for everything when you look up the tickets sure it is cheaper but you have to pay for your seat you have to pay for every bag no matter if its a carry on or if its a checked bag then you have to pay for snacks drinks ect.... there is no movie to watch not even a tv on the plane. I will never fly this airline again it is going to cost over $150 extra just to get just to fly absolutely redicuous..."
Pros: "We had service dogs, and the entire staff was willing to work with and accommodate our needs. They were super friendly and we left knowing more than a few smiles were shared. Thank you."
Pros: "The ticketing and boarding was as good as good as all the other airlines. The flight attendants were not friendly but did their job. The seats were hard but for a short flight tolerable. Finally, our baggage arrived fairly quickly."
Pros: "I liked the price"
Cons: "Seats were to tightly put together"
Pros: "Seat size and leg room."
Cons: "I had called to have a wheelchair ready for my 90 yr old mother. No wheelchair. Luckily someone helped get one for her, but I had to push it while pulling suitcases. Very disappointed because I had called the day before to verify the wheelchair. No free beverages."
Pros: "The flight attendants did a good job."
Cons: "It was annoying to have to pay a $30 baggage fee on the way there and on the way back. Also, they offered no movies or entertainment on a three hour flight."
Cons: "After landing in denver for what was supposed to be a short layover, found out flight was delayed for over 5 hours because crew were out of hours and they had to get a different crew there, landed in St Louis at 2 am to find reserved rental car kiosk was closed and they left everyone's luggage in Denver. Since they only have one flight a day to st louis, is going to take over 24 hours for my luggage to arrive. Frontier help desk said it happens all the time when there is a long layover in Denver. Apparently they know it's a problem and not a big deal to them. I'll never fly frontier again. With a 50 dollar cab fee that I should have never had to take and cost of clothing and toiletries I had to purchase due to bags being left in Denver it's well over cost for a better airline. It's not like they didn't have plenty of time to transfer luggage. Not to mention the two hours of sleep I was able to take before meeting one of our vendors the next morning with clothing I'd been wearing for 24 hours and completely unprepared with laptop and other tools lost somewhere in Denver frontier luggage carts."
Pros: "Price was good"
Cons: "Nothing"
Cons: "Paid for a seat but unfortunately only had about 3/4 of the seat available because of the size of the person next to me. Asked the attendant to let me sit in one of the Exit Row seats that were ALL available as no on wanted to pay the $50 upgrade charge. I made this request AFTER the seatbelt light was off to not be disruptive. The attendant finally came by and offer a free drink for my inconvenience which I obviously refused as that would not help the fact that I was having to either sit sideways or lean all the way forward for a 3.5 hour flight. I explained I was not looking for a free upgrade, just to be able to get what I paid for. I do not blame there person that was sitting next to me, but the crew for not making arrangements when the customer boarded the plane. Anyone could clearly see there would be an issue with this person in a full row. Instead they ignored it and expect someone else to pay for an upgrade to solve the problem. That was my first Frontier flight and will be my last."
Pros: "I will never fly frontier ever again. The absolute worst airline I have ever been on."
Cons: "There was not one positive thing about this airline. Everything was horrible. The most uncomfortable flight ever. Seats don't recline. Have to pay for carry on bags. Everything was terrible. Don't fly frontier. Also you have to pay for water on the flight which is another thing you would never do on any other flight. Don't waste your money with frontier stick with southwest or any other airline."
Cons: "Missed my flight played for insurance and didn't want to help at all."
Pros: "Nothing"
Cons: "Unable to board flight. Arrived 1 hour early.very rude agent she refused to get a supervisor.told us there was no superb.Daughter missed chemo treatment. We were told could not get on flight till Wed.This was our first time on Frontier.It was very stressful and frustrating.checked in on line rating1.0 very very poor."
Pros: "A very smooth landing."
Cons: "I waited in line to check in for 45 minutes or so. No-one was at the desk. A customer ended up finding a security guard and asking them to find a Frontier employee. They paged for one over the loud speaker. How embarrassing. A woman started checking customers in, with the attitude of the century. She was angry, rude, and just plain nasty. This should not be the face of Frontier. When friends and family ask, "How was your flight?" All I can picture is that woman and her pinched tight frown of a mouth, angry grimace of a face and condescending hateful tone. Good day."
Pros: "The flight attendants were very friendly on this flight, even offering to help me carry my son's car seat as I was traveling with 3 children under 8 by myself (this doesn't often happen with flight attendants on any carrier!)"
Cons: "- boarded early and then made announcement that they were closing the door and everyone needed to board (this was 30 mins. before scheduled departure); my children and I were running to this gate from another gate when we had to make a pit stop at the bathroom for my 2 year old to use the potty - we heard the announcement and sprinted to the gate in enough time, but 1 minute more and they would have had the door closed and not let us on."
Pros: "The new plane, seats are designed to reduce the need to recline. Nice position. I have never booked a flight based on food or snacks!! I was even warned about poor flight schedules...we were on time for both of my flights."
Cons: "I will have to agree with others about the carry-on charges. The "bait and switch" method in marketing leaves a bitter taste. Unfortunately, the crew gets the flack from the passengers regarding the charging process, BUT they handled like champs!!"
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