bags are way too expensive, online doesn't work well but at the airport they try and charge way too much...Staff at check in was super rude and so was the crew. Seats are so small and no leg room! Got email about flight delay but airport staff didn't know anything....very poor!!!!
Spirit offered no resolution to the cancellation! No relief crew or plane! I lost a days vacation and hotel fee. We had to drive to Cleveland Ohio the next day to catch flight with layover to Orlando. Spent 125.00 on gas tolls and parking! Baggage fees and website are a scam!
The original flight from Latrobe to Orlando was cancelled leading to a scramble to find a new flight elsewhere, since the next Spirit flight available was in 2 days. Ended up cancelling the return flight with Spirit as well. Possibly someone without time constraints could handle taking a flight 48 hours later without any problems. But we were meeting another person who had flown to Orlando and arrived when we were originally scheduled to arrive. This caused problems for others because we didn't arrive on schedule. We never had a chance to experience Spirit Airlines and will never be buying tickets for flights with them again.
The crew at the gate was very forthcoming with information on the delay.
The check-in staff waited till after I was all checked in to tell me that I had A 3 hour delay. I could have possibly caught another flight to another airport and got back sooner
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Spirit Airlines