|Flights Arrive in||China|
|Flights Depart from||North Dakota|
Pros: Nice to have more room in the premium economy section.
Cons: Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime.
Pros: The crew was extremely rude. They did not come to collect trash and so all passengers were left holding their coffee/ tea: beverages during bumpy landing.
Cons: Attendants were rude. I didnt understand why. Also, I purchased a window seat but there was no window in my row. I spent the majority of the flight feeling ill.
Pros: the entertainment choices were adequate
Cons: More efficient deplanning. It took us 40 minutes to get off the plane after it landed
Cons: The girls were sweet as usual!
Pros: This was a Delta codeshare on KLM metal. We left on time and arrived early. The crew was very professional. The bathrooms were very clean.
Cons: The seat in Economy Comfort was awful. Not enough padding and no place to put my feet because of a very large entertainment control box on the floor.
Cons: There was a lot of turbulence and people screaming in fear, it always makes me feel better when the crew says something reassuring to make people less anxious.
Pros: The flight was delayed several times due to bad weather in Tampa. The gate agent was good at explaining the problem and said it was the FAA that had put a ground stop in place. It was nice to be informed about what was going on.
Cons: The cabin was very noisy -- don't know if the AC fans were cranked up or what, but the constant roar made it difficult to converse with the crew about snack and drink choices.
Cons: There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone.
Pros: United Airlines culturally has a very big issue. The crews are not friendly and the seating is awful.
Cons: Seat assignment with Economy ticket.
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