Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Fairbanks
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Scores according to KAYAK customer reviews
Cons: "Inflight entertainment didn't work"
Pros: "Staff has been amazing from start to end. From check-in to onboard the plane, everyone was courteous and a delight! You’re a winner Alaska Airlines!!!!"
Cons: "I booked this flight from Kayak with check in luggage, then when I was in the airport I paid 60 dollars for mu check in luggages... why?"
Pros: "Great crew with a excellent personalities, nice clean plane, and just great service all around!"
Pros: "the flight itself was comfortable."
Cons: "getting assigned seats earlier."
Pros: "Crew is always amazing and friendly on Alaska."
Cons: "There were no movie devices for some reason on the flight"
Pros: "Kind crew and comfy seats."
Cons: "The seats were too compact, and the water tasted funny. Also IAD is not well equipped for snow."
Pros: "Crew was very nice."
Cons: "Boarding was very hectic. This caused the plane to be delayed"
Cons: "Uncomfortable flight due to turbulence. Hard seats. Majority of passengers checked in baggage were taken off in Honolulu before take off and did not make it to Anchorage."
Pros: "The in-flight crew (LAX) is always friendly and provides great customer service."
Cons: "The pet relief area at Seatac airport was subpar at best. Zero ventilation in the pet area with made for a hazardous environment for both my pet and myself."
Pros: "Free movies!!"
Cons: "Leg room"
Pros: "Plenty of room. Food selection. Nice crew."
Cons: "We were delayed for an hour."
Pros: "Boarding was easy. I didn’t have food or drink so I couldn’t really rate it"
Cons: "Landing was bumpy"
Pros: "The staff is always super nice."
Cons: "The landing sucked. It seemed unnecessarily rough."
Pros: "Partnership with Virgin. Drink orders."
Cons: "boarding process didn’t go by the script and was a mess"
Pros: "Awesome !"
Pros: "I'd like adequate leg room with the ticket already purchased. I'll need at least one bag. why am I paying again for bags? Food, a decent meal without being charged even more. seriously? I already bought a ticket, stop with the nickel and diming already."
Pros: "Very polite kind staffs, Appreciated"
Pros: "Friendly staff, quick to get on the plane after a long wait in the security line. TSA is very inefficient in SAN."
Cons: "The cabin crew didn’t let us know we got free drinks on the premium seating area. Hey should invite us proactively to order our drinks. The menu does not contain info on what is included on the premium seating purchased. The seats are too narrow."
Pros: "Typically exceeds expectations!"
Cons: "Some people smell bad in Alaska. I suppose it's the dry cabin mentality, but some people smell of body odor. It wasn't too offensive, but someone near by was smelling like an arm pit. Nothing Alaska Airlines can do about that."
Pros: "great views! pilot interactions one woman on the crew was extremely personable & friendly!!! she stood out above the rest. :) (don't know her name but short blonde hair. friend and I agreed that she was great) windows clean enough to take some great pictures from the window"
Pros: "Boarding was pretty quick and water was offered a couple times which was nice."
Cons: "I had selected a new seat when I checked in online but my boarding pass reflected my old seat and for a nearly four hour flight only offering snacks once and water a couple times felt like it should have been more. There were also people watching movies without headphones on a red eye and there weren't any crew asking them to wear headphones since people were trying to sleep."
Cons: "The flights were fine, but I will never fly Alaska to Minneapolis and transfer to Iceland Air again. Transferring from the Main Terminal to the HumphRey Terminal was a huge, grossly unpleasant inconvenience. Fly direct, use a carrier that connects at the Humphrey terminal, but by all means do not connect with Iceland Air using Alaska in Minneapolis."
Cons: "The Christmas music played on the plane while sitting at the gate was awful. I felt like I was in a torture chamber being subjected to disorienting noise. Actual flight was totally fine."
Pros: "Loved the newer plane!"
Cons: "Hard to get movie on second flight, stuck from first flight"
Pros: "Rented a player and watched movies. Yeah"
Pros: "Very nice experience"
Pros: "Flight Attendants were excellent, the flight was on time and I retrieved my luggage in 10 minutes."
Cons: "I'm tall and the space is really tight, especially when the person in front of me reclines their seat."
Pros: "Got to move to an open row, thx you."
Cons: "My bag was left in San Diego. I had a feeling when the lady in Portland checking it in was pretty lazy about it. She said" just put it over there""
Pros: "everyone was pleasant and accommodating."
Cons: "again neither me or my seatmates[not travel companion] could not get the inflight network to work. my seatmate was traveling with a child and that left her frustrated."
Cons: "Baggage crew was so careless in loading bags onto plane. There were two bags and a car seat that were thrown and missed the conveyer belt and fell off the side."
Pros: "The efficiency of the crew and flight"
Pros: "I liked the airplane itself, especially the roominess of the underseat storage place and the cleanliness of the cabin."
Pros: "Free small snacks and regular drink runs. Very good hospitality."
Pros: "I liked the flight staff very much"
Cons: "I didn't get to finish my movie.... but that was because it was a beautiful day and I kept taking pictures for my class out the window... :-}"
Pros: "Attentive staff. Clean and smooth flight."
Cons: "Again wish Alaska offered complimentary meals at the price we pay for a ticket but understandable! Somewhat clean and slow to board."
Pros: "Overall the options & attendants were good"
Cons: "One of the attendants wasn't so nice. Watching her pour drinks, one would be full 's one half, she would have her favorites sort of speak. Attitude. Of those who had the half full glasses asked for more, the attitude came out, she would give them more with a snip. Of course those others she would gladly with a smile. I checked my suitcase in as we had a 'full flight' & never got my $20 voucher. Yet there was plenty of overhead space that I saw. So that was a waste of time on both counts."
Cons: "We had a tight connection in Seattle and the flight attendant could not ask if other people would stay seated so we could get off quickly. She said it was policy."
Pros: "Good service"
Cons: "Plane was very cold"
Pros: "Pretty standard Alaska Airlines flight. Crew was friendly, boarding process was smooth."
Cons: "The new interiors on the 737-NG aircraft are fitted with vents which are pretty inadequate. They don't open very wide and then don't provide very much air at all. Headrests on window seats in the exit row don't move. No free in-flight entertainment. Since there's relatively no equipment cost to airline to allow streaming to personal devices, this is pretty disappointing."
Pros: "Convenient and flights are short from ANC to FAI"
Cons: "Q400 seats are very narrow, seat pitch is too short (unless you are in an exit row), very little overhead space. It's a short flight, but it really makes those narrow 737 seats feel like first class."
Pros: "Bathroom not working, but don't use the front toilet was the announcement."
Pros: "Appreciated the sensible 90 min check-in cutoff at Guadalajara airport. I originally had Aeromexico flight but didn't make their unreasonable 3 hour check-in cutoff. Alaska Airlines had better customer service and a better check-in policy."
Pros: "It was decent"
Pros: "I had a connecting flight in Seattle and the gates were conveniently right next to each other which was great. The crew was awesome very friendly & helpful!"
Cons: "Just the oldness of the upolstery."
Cons: "Need free movies"
Pros: "Ample leg room."
Cons: "Seats need lumbar support."
Pros: "Customer service"
Cons: "If was cheaper to Checked baggage"
Pros: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."
Pros: "The way they load the aircraft from the rear for covid safety precautions."
Cons: "The availability to switch my ticket to an earlier flight to avoid a 5 hour layover."
Cons: "Slat Lake is not good for mobility challenged people."
Pros: "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."
Pros: "On time"
Pros: "The crew did a great job and I enjoyed the movies."
Pros: "My flight got delayed twice. Had to get rebooked."
Cons: "Bathroom floors could be better."
Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Pros: "Not enough toom between rows of seats."
Pros: "The landing was super smooth! Compliments tip the pilate:-)"
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Clean Washrooms"
Cons: "N A"
Pros: "The service, on time, employees very nice."
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Pros: "quick and efficient"
Cons: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."
Cons: "It was perfect."
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Cons: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"
Pros: "The crew really took care of us. You could tell they care."
Cons: "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."
Pros: "Boarding process was smooth."
Cons: "In flight service was disappointing."
Pros: "Food was good and plentiful. I definitely left the flight feeling full."
Pros: "Flight left and arrived on time. Smooth flight, so the weather gets credit for that. Seats a bit more roomy than the horrible sardine cans I've become accustomed to being squished into on Delta flights."
Cons: "The provided earphones are useless. Next time I'll have to bring some from home. I only could watch films with "closed caption.""
Pros: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Cons: "Pretty rough turbulence, but that wasn’t their fault of course."
Pros: "Lots of water"
Pros: "Good flight. Organized. Friendly flight attendants. I like Delta."
Cons: "Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance."
Cons: "It was perfect, left on time, arrived early!!,"
Cons: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"
Pros: "Air crew was excellent"
Pros: "The gentleman that was calling zone 1, etc etc. was amazing. I should have grabbed his name. Kept us informed and thanked us and really appreciated our business. He rocked!"
Pros: "Mu seat!"
Cons: "My baggage took for to long to arrive"
Pros: "Had a fast flight from LA to SLC was very pleasant crew was great."
Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
Pros: "2 Delta employers went out of their way to address our messed up situation and make sure we got home without robbing us blind."
Pros: "Crew was top notch as usual."
Cons: "Entertainment screens were tiny. Smaller than a galaxy note screen. Need major upgrades"
Pros: "Crew was all very nice"
Cons: "Flying is always uncomfortable"
Pros: "Service and staff"
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Cons: "Very uncomfortable, seats did not recline and seats way too close together."
Pros: "I made it home."
Cons: "1. 1.5 hour delay on a 70-degree, sunny day. 2. all of the outlets in the gate area to charge devices during the delay -- and 90% of them didn't work!!!! It's almost better not to design new seating with outlets between seats, when the outlets don't work -- neither did the ones on the walls. People were lined up for the ONE wall outlet that did work."
Pros: "Leg room was great compared to discount airlines. The built in entertainment for individualized interests was welcome. Crew was great."
Pros: "The crew was very friendly and helpful."
Cons: "The delays, we change to gate three times, Delta never told us why the changes or announce them. If it wouldn't be for Trippet Pro, where I got notices, I would not have known about gate changes."
Pros: "Great crew,seating was more comfortable than the other legs of our trip, very attentive cabin service."
Pros: "As expecred."
Cons: "Chaotic boarding process."
Pros: "The flight attendants."
Cons: "Wi go didn't work and wasn't free."
Pros: "Smooth ight"
Cons: "Need to add cabin service"
Pros: "The crew was super friendly and attentive"
Pros: "Yes everything was great"
Cons: "Nothing everything was great"
Pros: "The crew was super nice, they offer me to change my seat to fly with my sister."
Cons: "The pilot"
Cons: "seating, food, entertainment, boarding"
Pros: "Arrived safely."
Cons: "Bumped from business to coach and given a lousy $300 voucher."
Pros: "Comfy seat, nice crew"
Pros: "Good service and great customer service"
Cons: "App functionality"
Pros: "The crew was courteous and helpful. The cabin was clean and seat was comfortable."
Cons: "Aircraft interior was a bit dated. Entertainment was via handheld device either your own or one provided by the airline."
Pros: "missed flight due to British Airways systems issue"
Cons: "everything - trip was a disaster"
Cons: "the entertainment on the app didn’t work. and there was no seat back tv things. there was a movie playing in the aisle of the airplane. there was no way to charge any devices while our domestic flight had the tvs on the back of the seats and international plugs for every seat"
Cons: "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"
Cons: "Flight attendants gruff, coffees small, TV screens glitchy/ poor quality. Everything seemed just a bit old and worn"
Pros: "I was able to finish a movie I started on a different flight and found an additional enjoyable movie to watch."
Cons: "The airplane was uncomfortably hot. The flight attendant apologized and said it would cool off at cruising altitude. It never cooled off. The flight was full and very crowded. I was in the last boarding group even though my seat was in row 17. They required me to check my carryon due to space."
Cons: "Service was excellent"
Cons: "There was a noise as if the seatbelt signs were turning off and on. As you can imagine that became extremely annoying."
Pros: "The crew was very nice."
Cons: "Couldn’t get the tv to work very well."
Cons: "International check bag fee of $100 because British Airways partner. Too strict with carry on allowance. Older planes. Not very comfortable. Overall not worth the price. Supper hard landing. And poor air quality."
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Cons: "Tight not comfortable"
Cons: "Received an email 6 min after booking from British Airways saying the reservation was cancelled. They are trying to charge me $550 for this cancellation claiming they are not the ones who cancelled the reservation, and that I did. From what I understand the flight wasn't available in the first place and should not have been posted to purchase. British Airways will not take responsibility however."
Pros: "Was supposed to leave at 8:00 am. Waited for 4 hours, got my flight rebooked after having to search for an AA representative. I had to get my luggage due to the change of airlines, after waiting for an hour at the luggage reclaim center i was told that my bag had already shipped by itself with other flight"
Cons: "Everything. Poor service. 5 hours of waiting. Disaster"
Cons: "My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!"
Pros: "The plane is updated and very comfortable."
Cons: "The change in policy of the 1 bag under seat, caught me by surprise."
Pros: "Made it home in one piece"
Cons: "Business Seat power / entertainment system went out with about 2.5 hours to go. Crew didn't seem surprised and they were pretty relaxed about it. Every time I asked about status during the first hour or so after it was out they said they were rebooting system but nothing happened. Finally gave up on it. Was the "deconstructed burrito" supposed to be served cold/frozen? Warm or at room temp. would have worked better Luggage took good hour before it started unloading"
Cons: "You pay extra to get the TSA Full background check, so you can breeze through TSA, with PreCheck, yet this Airline has a problem with recognizing it. 3 phone calls layer and a Visit to their Costumer Serice Desk, and none of them can figure it out. Uhg again."
Cons: "Flight was 4 hours delayed"
Pros: "Spacious aircraft for a relatively short flight. I usually take a smaller aircraft that requires us to check our luggage. I'm reconsidering where I will have layovers now."
Pros: "Customer service"
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."
Pros: "Good food, good wine, good movie choice, Thank you."
Pros: "An agent found me a window seat for the Chicago-Barcelona leg of the trip with extra leg room. That was amazing. Also, the lost luggage assistant for American Airlines was super helpful and nice. Also, the 787 (I think that was the Chicago-Barcelona craft) was a very enjoyable airplane. It was super smooth. It had high tech windows that adjusted the amount or type of light that could filter through the windows depending on the settings."
Cons: "When I arrived in Barcelona my Bag went missing. It showed up an two hours after my flight landed."
Pros: "The British Airways flight to Europe had on-demand movies, with a screen on the back of the seat in front of you. The American Airlines return flight only had a cabin screen, where everyone watched the same movie. I will say, however, that the two movies I watched were excellent, so the outcome was fine (but given the option, I'd take the BA option of on-demand viewing!)."
Cons: "The seats on the AA weren't quite as comfortable as the BA flight (seats sat pretty straight upright, and not too plush... but all in all, not terribly uncomfortable)."
Cons: "Lovely flight, but onboarding groups were a nightmare. Given the chaos, they started forcing bags to be checked early."
Pros: "He gave me a meal voucher in Dallas which made me feel a little better about the four hour delay until the next flight."
Cons: "I didn't like the idea that I've had a four hour delay due to the fact that the airplane and DeRego showed up an hour late. There were no explanations and no apologies. I got to Dallas I was furious complain to customer relations. I at least wanted them to let me in to the admirals club so I could be comfortable for the next four hours. They refuse that but one lady at the customer relations apartment did give me a meal voucher which made me feel a little better."
Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"
Pros: "Flight crew"
Cons: "Delay due to maintenance"
Pros: "I loved the Qantas plane that took us from LAX to Sudney. It was so quiet and smooth, and each seat in coach had very slight improvements , such as a head rest that moved, and cushions that atually felt comfortable. I think it was a new Dreamliner or something similar. AA should use these."
Pros: "Flight was one time."
Cons: "The obese person was NOT supposed to sit next to me (in my row) he had the seat in front of me. He saw that there were 2 men in his row, he switched to sit in the middle seat 1 row behind. However, i paid extra to move up and i ended up being squashed, sitting very uncomfortably. The man took up half my seat. The flight attendants knew of the messed up seating but did not correct it. Overall disappointed, they should make sure everyone sat in the right place."
Pros: "Boarded fast, left gate fast, crew great"
Pros: "Flight was pretty much what you'd expect, pretty basic"
Cons: "For a 5 hour flight I woulda been nice to have more than just two cookies for a snack. Luckily I brought me own. Also there's no entertainment except for 1 magazine, so again, if you're flying American you better supply yourself with whatever you'll want before boarding"
Pros: "Air Berlin has very nice jets"
Cons: "The connection time was much to short, 40 minutes connection. I was in the back end of a 777 with a lap child. My stroller that was gate checked came back with a missing wheel on just"
Cons: "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."
Pros: "That I went cross country well"
Cons: "Old planes. Dirty. No entertainment. Noisy. No chargers for electronic devices. No music in a 5+ hour flight. Small narrow seats even on premium seats. Over rated and expensive."
Pros: "The leg room on these flights is becoming a joke. I purchase upgrades seats always and was appalled on this trip how aa seems to be trying to rip off customers more and more with any trick they can come up with. My extra leg room was barely acceptable for any flight. I can't imagine those behind me."
Cons: "I really will avoid AA at all costs now. Just feels like a rip off every time I fly with them and their crew is rude."
Cons: "The plane had no TV in front of the seat for a international flight, the space was tiny as well. I could never recommend this to anyone else."
Airlines flying from North Dakota to Fairbanks have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Fairbanks
Masks required on board, masks provided on flights from North Dakota to Fairbanks
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Fairbanks
Testing for antibodies, testing for symptoms for flights from North Dakota to Fairbanks
Waiving of change fees. Search flexible flights from North Dakota to Fairbanks