Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Savannah
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Scores according to KAYAK customer reviews
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Pros: "My flight got delayed twice. Had to get rebooked."
Pros: "Great entertainment options, best in class"
Cons: "Earlier food service for more sleep"
Pros: "Professional crew attentive."
Cons: "More local information weather etc."
Pros: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Cons: "The food was mediocre, to say the least."
Cons: "Idk terrible flight experience with delta"
Cons: "delays, delays yuck"
Pros: "very nice crew"
Pros: "Boarding and crew were professional and courteous."
Cons: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Pros: "Food was great. Especially the ice cream."
Pros: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Cons: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"
Pros: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Cons: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."
Pros: "The FA’s and pilot"
Cons: "I love the flight becayse it was smooth sailing and delta is always choice."
Pros: "Gate agent inATL helped an elderly man get on board early at my suggestion.Proud of our female pilot from ATL-PHF"
Cons: "I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time. I was able to use my tablet for flight tracker but could only see the map and not the stats"
Pros: "The crew were excellent and made the flight nice."
Cons: "They were changing companies for supplies so they had no wine, Champaign and two selections of beer. Unbelievable! Also no entertainment on the plane, common, upgrade your planes!"
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "Small plane and a short flight, so just snacks and wifi, which was expected and was just fine with us. Crew was great."
Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."
Pros: "The Delta team was very kind and accommodating to me and my baby and did all they could to make it easier for me."
Cons: "Baggage drop- the line was longer for that than the security clearance! Perhaps have people pay at the kiosk for their baggage so the line moves more quickly."
Pros: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"
Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Cons: "Flight was canceled due to weather. Was told I could get reimbursed for a rental to drive from ATL to SAV. When I went back to Delta after getting home to Savannah, was told there is no reimbursement for car rentals."
Pros: "The flight was on time and not over booked."
Cons: "The seating was cramped. There were mediocre snacks, but no food or entertainment."
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Pros: "Not much"
Cons: "Security line, waiting an hour to take off, no time for drink service. Awful flight"
Pros: "Staff pretty friendly. Plane clean. Ran on time. Good communication."
Cons: "No option for tv/movie on a longer flight. And really? One tiny snack for a longer flight too?? Little more room in seats would be nice."
Pros: "Clean plane, really friendly staff, flight arrived 45 minutes early much to my surprise. I'm used to flying with cheaper airlines, I won't be doing that anymore in the future."
Cons: "I felt too cramped in to the plane. Our KLM FLIGHT WAS CANCELLED THE DAY BEFORE THE FLIGHT."
Cons: "All was well"
Cons: "I'm a frequent flier and was treated poorly, seated in the last seat and last row despite paying more than $1,000 on ticket. Awful."
Pros: "In flight entertainment was great, lots of snack options."
Cons: "A lot of confusion between ground crew and plane crew. They insisted on prepping the plane for food service even though we had waited for several hours due to mechanical issues and weather delays. It was 3am folks and the last flight leg was 45 min... we all just wanted to get to our destination. It took 50 minutes to prep that plane... there were infants crying and people were miserable and exhausted. The only word that comes to mind is dehumanizing."
Pros: "flight was on time, food was good"
Cons: "entertainment was not working, not enough legroom"
Cons: "I'm tired of Delta making it IMPOSSIBLE to experience benefits of my loyalty. I flew literally AROUND the world in the past 6 months and it STILL doesn't qualify me for anything more than Silver elite? Seriously? When you use a voucher because of their error to lower your ticket price, but still pay cash for it, why does that then automatically exclude you from upgrades? Poor customer loyalty, in fact, non-existent these days."
Cons: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Pros: "Great crew presentation of safety and other announcements, friendly anf courteous, except..."
Cons: "crew seemed to arbitrarily decide not to serve anything on the flight. Announced the flight was too short to serve anything, so they didn't even try. I've flown this hop many times and have never heard this excuse."
Pros: "Flight took off and landed on time"
Cons: "Very obese lady in middle seat, 30 D who took more than half of my seat. Not sure how you can correct for that, but made my trip terribly agonizing."
Pros: "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"
Cons: "I was on the way to the airport when I was notified of the 1st delay. I am sure Delta knew there were issues already and should have let me know earlier in the day. The delays kept increasing. We were offered snacks at the gate. That is it. No free drinks on the plane, no free premium movies. Very bad customer service. More explanations were needed as to the cause of the delay."
Pros: "Excellent service and on-time"
Cons: "Baggage charge"
Cons: "We had to leave the airport to get another boarding pass. Wish we could have gotten it at the start of our trip, because the people at the counters in Mexico city sent us to like 3 different counters. 2 aeromar counters and one delta. Things were not clear about this flight by aeromar operated by delta..."
Cons: "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience."
Pros: "Everything went fast and smooth."
Cons: "Thought Comfort Plus had in-seat charging ports, but neither leg of our flight did (A320, RJ900)"
Pros: "Very funny, added comedy to the flight. Great!"
Pros: "Flight was fast and direct."
Cons: "Flight left 45 minutes late because the crew wasn't there."
Cons: "Customer service was terrible and the flight departed before the departure time; as a result I missed my returning flight although i got to the airport an hour early."
Cons: "We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!"
Pros: "The crew was professional. The seats work OK. This flight was on schedule and on time and I appreciate that most of all."
Cons: "Nothing really. No complaints"
Cons: "My charger port wasn't working for my phone, and the movie in wanted to watch wasn't working either."
Pros: "Everyone was very accommodating."
Cons: "Not much at all. Everyone was very accommodating"
Cons: "We got delayed claiming it was weather for 15 hours."
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Pros: "The crew was great, the pilot was talented and the on boarding process was quick and smooth."
Cons: "Too cold"
Cons: "Use another airline"
Pros: "EVERYTHING about this flight was a NIGHTMARE. From the delays, to the agents, to the crew - absolutely terrible. Will never fly American again. They claim the flights are full but have a TON of empty seats and don't let you pay for upgrades."
Cons: "Flight was severely delayed, no compensation, check-in was horrible."
Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Pros: "Plane was clean, wifi worked"
Cons: "Flight was delayed 2.5hrs, had to wait on tarmac 30min to take off and 15min to get to gate, bumpy flight. Jerky inputs from pilot."
Cons: "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
Pros: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Cons: "It was a great flight."
Pros: "There were very helpful when we really needed help."
Cons: "The overall experience. I was so disappointed from when we got delayed to asking for accomodation for my family. I will not use this airline unless I absolutely need too."
Pros: "The tv and drinks"
Cons: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Cons: "Having to pay extra for a exit row seat"
Cons: "My bags were not checked all the way to my destination, I had to get them re-tagged and checked for this part of the trip and the American Agent was EXTREMELY rude and made us pay oversized bagge fees even though our baggage was within the Qantas allowance, the main carrier for our flight."
Pros: "New 737 max was comfortable"
Cons: "They still allow folks with way too many luggage on board"
Pros: "Very attentive first class stewardess. Loved the comfort of the seats and extra legroom in first class."
Cons: "Wish wii was free. At least for first class."
Pros: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Pros: "Flight was bumpy because of storms in the area but the crew did a great job of keeping it calm and making sure passengers were taken care of."
Cons: "We sat on the tarmac when we landed for 20 mins for a reason not really made clear. The captain said that the alley was blocked but didn’t really keep us informed other wise."
Pros: "Aircraft was comfortable and spacious"
Cons: "It was super cold, not even with 2 blankets made it"
Cons: "The flight was delayed 3 times. Little knowledge from front desk, relied on my phone for updated info."
Pros: "Comfortable chairs"
Cons: "Pilot's skill level and ability - lots of maneuvering and a very poor landing"
Pros: "The flight crew was very nice."
Cons: "Small, ol, uncomfortable plane."
Pros: "Delays, delays, delays. An initial delay of 1.5 hours due to a switched plane. Then they needed mechanics to check out a bird hit to the plane. That took another 3 hours to happen. And they boarded us first, then found the issue, deplaned us, had a gate switch and then the wait. Very frustrating! Once on board, everything went smoothly as it typically does."
Cons: "The long delay"
Pros: "Flight wasn’t full. We were able to relocate to exit row seating. I love preassigned seating."
Cons: "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
Pros: "Good leg room"
Cons: "5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!"
Pros: "There was a female flight attendant who was extremely rude and coarse with everyone on the flight. It was painful to watch and annoying to experience. I will pass on BA in the future. People who dislike other people should not be placed in customer service roles."
Pros: "Plane, and entertainment"
Cons: "Everything else"
Pros: "Once we finally got on the flight, things were fine."
Cons: "Our flight arriving in Charlottesville was late we sat on the tarmac for 20 min. Than waited 20 mi utes to get our luggage that the checker. So we arrived at the gate for this flight and was told the flight was full. Stood around and waited. Finally another passenger suggested we go to costumer service. Waited an hour in the customer service line fortunately we were able to catch a flight that same night."
Pros: "I wish I could remember the names of our flight attendants- but they were wonderful and really took time to get to know passengers! They were so friendly and went above and beyond in any of our requests. Loved them!"
Cons: "It would have been nice to have individual screens for such a long flight, but I wouldn't say that's a complaint. The flight was fine."
Pros: "The crew was very kind and we had a safe trip in general"
Cons: "2 hours of delay to take the airplane in Orlando and they changed the flight to Charlotte when it was planned it would go to Philadelphia but it was not a big deal to me."
Cons: "The electronic screen that shows movies etc. needs to be updated. Some of the functions did not work and those that did work were very difficult to get to work well. Disappointing. Obsolete technology."
Pros: "Great crew, happy hour was wonderful."
Pros: "New plane!"
Cons: "Only offered pretzels even though there were cookies. I ha to breakfast them."
Pros: "Good service in 1st class."
Pros: "Everything went more smoothly this time than on our way to Phoenix. Even though the airport was quite crowded they had enough staff to get us through baggage check fairly quickly. They flight was smooth."
Cons: "No problems on this leg of the trip."
Pros: "On time. Good leg room."
Cons: "Valet flight, i.e. even normal sized carry-on cannot be stowed above the seat We arrived at the gate 20 min before departure, due to TSA delays. But they closed the door and no one was around to even talk to. At least they put us in the next flight.... Still, as we're not checking in any bags, they could have let us in."
Pros: "The quality of aircraft"
Cons: "The service lacked any sort of empathy. The crew on this flight especially the African American lady, I think are in the wrong profession. Didn't care at all. Seemed miserable."
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Cons: "3 hour delay - no compensation."
Cons: "No food, no good entertainment"
Pros: "Old aircraft with horrible seats with absolutely no comfort. Love seeing duck tape on a plane when flying."
Pros: "Crew was great."
Cons: "Doing better with last minute delays and connecting flights. I’ve lost my bags for the second time now"
Pros: "Flight time"
Cons: "Missed connection due to mechanical"
Cons: "The flight was delayed due to weather at Newark. But when the weatther turned good, there was no Gate Agent from United for nearly one hour. Finally a captain who was flying home cold not take it and finally went from one gate to another hoping to find a GA."
Pros: "Really good flight attendant crew."
Cons: "The boarding process was unorganized and confusing. The set up at the gate was bad as well."
Pros: "The stewardess was super nice! On time and no problems."
Cons: "Bad gate idea to have so many flights going off at once. Very confusing when the intercom would get cut off because another plane would start boarding."
Pros: "Quick flight."
Cons: "The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID."
Pros: "Agent at the gate"
Cons: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart."
Pros: "It was not full and the people and flight attendants were very nice."
Cons: "It left a bit late from EWR."
Pros: "For once a United flight on timeh"
Pros: "On time"
Pros: "Very little. The crew were grumpy and barely gave any service beyond what they had to do. They grunted "Chicken or fish" and "What beverage do you want" and basically threw the food and drinks at the passengers.."
Cons: "Almost everything..."
Pros: "The crew was amazing."
Pros: "Good flight."
Cons: "When I arrived to get boarding passes for my family of 5, the flight was overbooked of which I had to pay an additional $241 for our seats. What a ripoff! Not happy with Kayak and will use another travel agency."
Pros: "The layover in Denver worked out perfectly - no long wait. The first leg they announced Gate check early so there were no delays on boarding. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No United entertainment."
Pros: "it was ok just a long flight"
Cons: "food too high"
Pros: "Complimentary drinks, free entertainment and free wifi after having two hour delay."
Cons: "Two hour delay, which delays with United are becoming more and more common."
Pros: "Food really good, crew excellent"
Cons: "entertainment, Not even the flight pattern is free."
Cons: "Cramped. Freezing on flight"
Cons: "1 hour delay at the gate in the plane before we left Chicago, then when we arrived in San Francisco 1 hour on the tarmac waiting for our gate to open.."
Cons: "I did not like having to wait over one hour for the luggage carousel to begin dispersing belongings. I was shocked at how long it took!"
Cons: "Flight got "changed" got delayed for parts. What delayed us the most was people wanting to upgrade!!!"
Pros: "lots of good movie choices"
Cons: "touch screens didn't always work easily"
Pros: "Nice spacious quick flight."
Cons: "No free Wi-Fi"
Cons: "They had flight delay issues and WE got pushed onto a next day flight but WE had to pay for our hotel when it was their planes delayed!"
Pros: "Let us sleep with out disturbing!"
Pros: "service is good."
Pros: "Other then they got me there safe, I dont think there is anything I liked about this flight. Pilot did a decent job, there was lots of turbulance so nothing they could do about it and I made it safe."
Cons: "Plane from Chicago to Savannah was small. I was all the way in the seat not slouching and my knees were crammed in the set infront of me. The arm rests were digging into my thighs as well. Im used to not much leg room but this was a first for how crammed in I was into a seat, Im 6'3" & 270lbs. Ive probably been on 50 different planes over the years to give you some perspective of my experience flying when I say this was a first and a very uncomfortable plane. The plane to take us to Savannah arrived so late it pushed my flight back by like an 1.5 hours from what it was supposed to be."
Cons: "Had to wait an hour to receive luggage at terminal Small airport at midnight is unacceptable."
Cons: "Very uncomfortable seat"
Cons: "Never happened"
Cons: "We haven't even left yet"
Pros: "Once airborne, the flight was fast."
Cons: "The flight was delayed almost an hour while a broken window shade was replaced."
Cons: "Missed my connecting fight due to my aircraft having malfunctions, as well as my flight home being delayed three times. Worst flying experience to date."
Cons: "Delayed over an hour Changed gates after our initial flight time"
Pros: "The staff was really friendly and nice, they helped me have an extra seat for my infant (in arms)."
Cons: "The boarding process at Berlin Tegel was very difficult. I was not able to bring the stroller to the gate, so it was very hard for me to manage carrying an 18 month old baby and all of our carry on bags through the airport and to the plane. The plane had to be boarded via a stairway on the tarmac. It would have been helpful if United staff could have offered a hand there."
Pros: "Everything! It was a great flight. Everything was on time and we even landed early. Our flight attendant was extremely nice!"
Cons: "Not one bad thing to say about this! It was a perfect flight!"
Pros: "Check in was easy and staff was very helping."
Cons: "There should be more food options to buy."
Cons: "Seats were uncomfortable and dug into my leg the entire flight causing a bruise."
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Pros: "Nothing. Flight never happened"
Cons: "The flight was cancelled hours before it was supposed to take off leaving me minimal crunch time to figure out a new flight for myself."
Pros: "Things were going well until the pilot had us get off the plane."
Cons: "Flight was cancelled. United couldn't get me out until Sunday. So I rented a car and drove down instead."
Pros: "The flight was really nice! The flight was good comfortable and relaxing. Went to sleep and I never sleep o flights."
Pros: "Quick and Quiet is how I would describe the flight."
Pros: "They worked me into the next morning out of Bismarck"
Cons: "Lack of hotel. They did not even offer a hotel."
Pros: "On time, safe flight, friendly crew and arrived 2 minutes early! THANK YOU!"
Cons: "See above!"
Cons: "Small cramped plan. Seats did not recline."
Pros: "Had to switch planes. Done quickly only delayed s half hour."
Cons: "Had to switch planes."
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Airlines flying from North Dakota to Savannah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Savannah
Masks required on board, masks provided on flights from North Dakota to Savannah
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Savannah
Testing for antibodies, testing for symptoms for flights from North Dakota to Savannah
Waiving of change fees. Search flexible flights from North Dakota to Savannah