Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Tampa
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Scores according to KAYAK customer reviews
Pros: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."
Cons: "Great crew and flight! Cheers!"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Pros: "Was boarded promptly"
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."
Pros: "Better than spirit"
Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."
Cons: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"
Cons: "Very late and boarded too long before leaving the gate."
Pros: "Quick boarding, extra space to put things in front of you"
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Pros: "All things connected to the flight were just right"
Cons: "Nothing was an issue."
Pros: "Lots of water"
Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
Pros: "We left and arrived early. Smooth flight overall just a great experience"
Cons: "We couldn’t have peanuts. Not really a negative but"
Pros: "On time. Connecting through Atlanta is quick and efficient"
Pros: "Comfortable seats"
Pros: "Nothing in particular stands out."
Cons: "The boarding process seemed backward, took longer than usual to board the plane."
Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"
Pros: "On Time"
Cons: "No opportunity to purchase additional food"
Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"
Pros: "We made it it was short 1 hour 11 min"
Cons: "I had a long lay over it was more then 12 hours"
Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"
Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"
Pros: "Whole thing was easy, plane was nicely updated on the interior"
Pros: "Crew was as helpful as they could be. Even though they didn't have much info about the delay, they answered questions and stayed calm."
Cons: "2 hour delay. Got a free bottle of water."
Cons: "Everything was perfect"
Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."
Pros: "Leg room was great compared to discount airlines. The built in entertainment for individualized interests was welcome. Crew was great."
Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."
Pros: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Cons: "Wi-fi should be free. Put chocolate into the snack options."
Pros: "Was a nice flay , thanks"
Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."
Cons: "No seat assignment prior to arriving at the gate"
Pros: "Everything else good."
Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"
Pros: "The flight attendants."
Cons: "Wi go didn't work and wasn't free."
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Cons: "No entertainment and only pretzel and peanuts available"
Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Cons: "My suitcase was damaged(torn through!)"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Pros: "Nothing,really other than the fact that it Got us home."
Cons: "At least offer water. There was no service whatsoever"
Pros: "Crew was great"
Pros: "The crew &entertainment"
Pros: "2 and 2 seats, all occupied, no distancing."
Cons: "Better seating, boarding from the tail to decrease contact"
Cons: "Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher."
Pros: "Very uncomfortable seat - and I’m thin."
Cons: "Outlets not working for my row"
Pros: "Extra seat width would always be nice"
Pros: "my borden pass had no gate no"
Pros: "Pilots made up for delayed departure. Boarding quick and efficient"
Cons: "Flight was delayed"
Cons: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"
Cons: "Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting."
Pros: "Yes very pleasurable."
Cons: "There’s no headphones aboard for entertainment"
Pros: "Beverages and biscotti Variety of entertainment Great Crew!!!!!"
Cons: "Only bevarages and biscotti Free entertainment isnt free..$10 wifi charge AND requires personal viewing device Ridiculously small toilets....and only two for large main cabin"
Pros: "The crew was great. Even though we were delayed by about 40 minutes, they were friendly and courteous."
Cons: "40 minutes maintenance delay."
Cons: "Very uncomfortable American airlines is the worst"
Pros: "departure and arrival time"
Cons: "the passenger next to me smelled horrible"
Pros: "The seats were comfortable"
Cons: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."
Cons: "Flight delayed and bot enough overhead space."
Cons: "Boarding was haphazard"
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Pros: "I thought the service was great"
Cons: "I was surprised that there was only beverages served and no pretzels are peanuts like the other airlines"
Cons: "Outdated airplanes"
Pros: "Not turbulence"
Cons: "2.5 hour delay."
Pros: "The setup at Skyharbor airport in Phoenix is a joke. There is no rhyme or reason as to how they do things. There is no organization whatsoever. Nobody knows what they are doing. Agents are rude. They can’t figure out which gate flights are suppose to go out of."
Cons: "I didn’t like a single thing. The fact you pay extra money for a so-called choice seat and then you have to wait til more than half the plane is filled is a joke. It’s all about money w you ppl. Quit being so greedy and focus on customer service."
Cons: "Ugh. By this time I'm worn out and fed up from hassling with Customs. Then they lose my luggage."
Pros: "Bulk head aisle leg room"
Cons: "Narrow seats and aisle. Being pressed against someone and bumped in the aisle for two and a half hours is a long time."
Pros: "The option to hear the flip down LCD screens. Though I didn’t use them."
Cons: "The lady next to me taking up my seat and a quarter of each seat to her side. The person in front of me never putting their seat all the way up. Couldn’t hear the crew when asked a question."
Cons: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher numbered rows."
Pros: "Entertainment system and new plane"
Cons: "Landing was a little rough"
Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."
Cons: "3 hours stuck on the tarmac before giving up on repairs and switching aircraft"
Cons: "Last to board with a young child."
Cons: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."
Pros: "Short trips so no entertainment is offered so it's n/a"
Pros: "Leg room"
Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"
Cons: "The crew was late because of an incoming flight they were rude to other passengers and seemed to have an attitude after a long day they made very few announcements but the flight went fast"
Cons: "Carry on limitations"
Pros: "The crew, and the plane, confy. Was a good flight in general."
Pros: "He gave me a meal voucher in Dallas which made me feel a little better about the four hour delay until the next flight."
Cons: "I didn't like the idea that I've had a four hour delay due to the fact that the airplane and DeRego showed up an hour late. There were no explanations and no apologies. I got to Dallas I was furious complain to customer relations. I at least wanted them to let me in to the admirals club so I could be comfortable for the next four hours. They refuse that but one lady at the customer relations apartment did give me a meal voucher which made me feel a little better."
Pros: "With American Airlines in general there is no such thing as customer service anymore .Staff at desk at the airport are rude .Could learn a few things from your Australian counterparts at Qantas airlines"
Cons: "No respect for customers anymore"
Pros: "Somewhat disappointing on the snack options..."
Cons: "Gate changes were confusing. Staff unprepared and upset with customers. I witnessed a gate agent yelling at customers and slamming phones down."
Pros: "Good assortment of movies"
Pros: "New plane"
Cons: "Crew was ten minutes late"
Pros: "excellent services from employes"
Pros: "Smooth trip"
Cons: "Delay delay delay on the flights"
Pros: "Great service and very polite staff"
Cons: "Glad we were able to watch a movie"
Pros: "Pilot was informative. We were delayed because we had to wait in line for our plane to get de-iced"
Cons: "Not sure but I think the WiFi wasn’t working? I know #firstworldproblems right?"
Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"
Pros: "Quick service, pilots witj trusting calm voices."
Pros: "The bathroom sign that shows if it is busy without going there"
Pros: "Great cabin attendant!"
Cons: "Air conditioning on my feet got old."
Cons: "I didn't go on my trip. My course in SF was cancelled and United would n't refund my money or change the dates for my trips because of there basic economy package. They have 3 different economy packages and the economy basic doesn't get refunds and you can't change the flights if needed. It feels like they are banking on increasing there ROI with this basic economy ticket which is 40 -60 dollars cheaper than the next economy package. Intuitively they know people will pick that, but if something comes up the customer is screwed."
Cons: "Video monitor inop and the audio on next passenger inop."
Pros: "Nothing unusual every was smooth"
Cons: "Not applicable"
Pros: "Coffee with cookies!"
Cons: "Not sitting by my wife."
Pros: "Could have basic viewing for free like other airlines."
Cons: "Kids screaming and kicking behind me the whole time"
Pros: "We arrived on time"
Cons: "Gate attendant was crabby We sat on plane for an hour due to a matienance delay"
Pros: "I liked the cost, BUT..."
Cons: "I didn't like that it wasn't readily advertised you get put at the back of the bus, bottom of the pile, lowest point on the totem pole. In other words, I was booked on my return trip as Basic Economy- no frills, no thrills. Last to board, no carry-on allowed. I had to end up paying the same for that portion of my round-trip as I would have if I'd just booked through United. $60 in checked baggage. NOT happy with Kayak more than anything."
Pros: "Landed on time"
Cons: "Changed gate to another terminal at the last minute, we made it on time buy with an infant and a toddler taking a bus in a raining day was tough."
Cons: "No food on plane only a tiny bag of snacks"
Cons: "My trip was for my dad's quadruple bypass surgery and the date was changed. I was told by Price Line I would need to pay $400 as fee to change my trip. I received your email so I contacted United directly and they said there was a $200 fee which could be reimbursed since it was a medical situation."
Pros: "Captain... smooth landing"
Cons: "Gate attendants were crabby and not very helpful."
Pros: "Good service"
Pros: "Pilot sped up to make up for lost time"
Cons: "Snacks need flavor"
Cons: "3x we changed our gate nos inorder to board ..."
Pros: "The passenger next to the window."
Cons: "The passenger on the aisle."
Pros: "On time, pleasant and helpful staff."
Pros: "Very smooth and easy from arrival to airport to final destination"
Pros: "After many flights with United, I am always pleased with the level of customer service. I've only encountered friendly staff from the skycaps to the captains and everyone inbetween. I have never felt like I'm just a warm body filling a plane seat."
Cons: "Lines, delays, at least the agent I called while in line was helpful."
Cons: "I was two hours delayed from my originating terminal in Denver due to a snow storm overnight. I arrive into Houston two hours late only to re adjust my remaining flights back to Denver. Two days later. What was supposed to be a one day trip to get my kids to spend it with me in Colorado. Is now turning into a three day filled adventure in airports."
Cons: "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."
Pros: "Everything on Kayak was fast and simple!:)"
Cons: "Flying in general"
Pros: "very polite staff"
Cons: "Wi-Fi wasn't available"
Cons: "The landing was rough!"
Cons: "Not enough overhead storage"
Pros: "On time. Organize boarding"
Pros: "All good."
Cons: "Instead of a full can of soda with glass of ice, just recieve a glass with v ice and a bit of soda from the can."
Cons: "There was no social distance on the plane. Every seat around me full. Not good."
Pros: "Better to board back to front!"
Cons: "At least offer water!!"
Cons: "Very uncomfortable"
Cons: "Free water"
Cons: "do not charge for small bags, or if you charge, charge every one, not only some people"
Pros: "The boarding was fast"
Cons: "Do not fly on their red eye flights they are fully booked and not comfortable"
Cons: "More leg room"
Cons: "I am waiting for my luggage, been an hour"
Pros: "Everything went as planned even with the delay for takeoff."
Cons: "We waiting 2hours... delay Something to fixing on plane! I miss good business in Tampa because of that"
Pros: "The price"
Cons: "I showed up 50 minutes before boarding due to traffic and they wouldn't check my bags, said I had to be there 2 hrs before with no solution. Did not give me a refund either :( the flight also ended up being delayed an hour and they still didn't let me through."
Cons: "Delayed check in, delayed boarding , delayed take off"
Pros: "All perfect"
Pros: "I flew to Tampa dor a second opinion doctor visit. My second set of clothes for tomorrow came out of my bag because you get nickeled and dimed and then have to shove your " personal item(s) under your small seat...and iI am small ( 5'2 112 lbs)... now I do not have any clothes till I fly back home. I tried reaching Frontier- ni return call. I filled out form- nothing. I am honestly just so upset. I have never been in this situation and I do not know how to get my belongings returned."
Cons: "See above"
Pros: "Its over"
Cons: "The whole experience."
Pros: "I thought that everything went fine except for the weather delays but I know that is not the fault of the airline."
Pros: "Absolutely horrible"
Cons: "Frontier is a horrible airline."
Pros: "Needs to get a exit row seat they took care of it with no problem or fee"
Cons: "Bags cost extra. The website said I reserved them but it didn't go through so at the airport I was charged $20 more. Water and coffee isn't even free! Such a rip off."
Pros: "All good"
Cons: "All good"
Pros: "Everything was smooth. No issues."
Cons: "That they didn't take cash for drink purchases."
Pros: "Everyone was very nice, the seats were roomie!"
Cons: "Everything was good!"
Cons: "No food or entertainment, rest terrific"
Cons: "We sat on the plane for over an hour waiting for our plane to take off"
Pros: "No seat back lowering!"
Cons: "One hour late"
Cons: "Waited to take off once boarded for 45 min. Luggage was exptreneky delayed. Only half of the luggage was delivered immediately. Remaining luggage came 25 min later"
Cons: "We were delayed for more than an hour"
Cons: "Worst airline ever. Never again"
Pros: "I would never purchase flights from Frontier airlines again!"
Pros: "Aside from a change of gate the everything was wonderful."
Cons: "I had got my boarding pass yesterday, when I checked in they no ever told me the gate was changed. I realized at the last minute something was wrong and started to inquire and found out that the gate had changed."
Cons: "Waited 20 mins to get off the plane after landing and another 20 mins for luggage to even start the carousel. Will never fly Frontier again!"
Pros: "Great pilot who had excellent control of the plane"
Cons: "Delayw, delays,delays, charges for everything--even water to drink"
Cons: "hORRIBLE SEATING; CHARGED ME $40 FOR FOLD UP BIKE."
Cons: "We didn't board until around 1 am"
Pros: "LOVED the TSA pre-screen... didn't know we had that... went through security fast!"
Pros: "Nice staff."
Cons: "Delay later than delay. Then another delay on tarmac."
Cons: "Very bad , dirty plane , uncomfortable seats ,"
Pros: "good service"
Cons: "not comfortable to sleep and not good leg room"
Cons: "Why can't frontier participate in TSA pre check. I prefer to fly other carriers that do. How does being a budget airline bare on this service?"
Pros: "Everything went off without a hitch"
Pros: "Friendly staff"
Cons: "The small cramped plane on the way from Denver to Bismarck."
Cons: "Delayed until 3 am"
Pros: "They share food no baby asked me, even to buy."
Cons: "Delayed almost 2 hrs....sitting on the plane..."
Pros: "I like everything from arriving and departing nothing bad to say."
Cons: "Bag fee is expensive."
Airlines flying from North Dakota to Tampa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Tampa
Masks required on board, masks provided on flights from North Dakota to Tampa
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Tampa
Testing for antibodies, testing for symptoms for flights from North Dakota to Tampa
Waiving of change fees. Search flexible flights from North Dakota to Tampa