$200 Find Cheap Flights from Nur-Sultan (Astana) to Frankfurt am Main

Upon checking in for my flight, I was informed that I had exceeded the baggage allowance and was required to pay an additional fee of 355 US dollars. This was surprising and frustrating, as I had not received any prior communication from your airline regarding the baggage allowance for my flight. I checked my email regularly and did not find any notification or reminder about the baggage policies. Had I been informed in advance about the baggage allowance, I would have made necessary adjustments to avoid any additional charges. The lack of communication on your part has caused me both financial inconvenience and unnecessary stress. I kindly request a full refund of the additional charge of 355 US dollars. that I was required to pay at the airport. I am writing to formally complain about the loss of my baggage on your airline. . I was a passenger on flight 0920 from Seoul ICN to Almaty and then from Almaty on flight 0131 to Dushanbe on July 18th 2024. Upon arrival at Tajikistan Dushanbe, I discovered that my checked two bags were missing. I reported the issue immediately to the airline’s baggage service office at the airport. Despite following up multiple times and with your Air Astana Representative and being assured that the matter is being looked into, my baggage has not been located or returned to me until last evening. I expect to be compensated for the loss according to your airline’s compensation policy.

Everything was great, but the food was more like Soviet cafeteria food...

Very good, i got two seats for myself, and was comfortable with the blanket i got

Not to bad but it was hard changing my seat

Terrible. Both flights were significantly delayed, no luggage, made me check my small bag when many, many others had much larger carry-ons, not even a bottle of water . . . I will not fly Discover Airlines again.

Even though I flew in business cabin I was not given any refreshment even though those next me were served

1. One of the crew who was managing the crowd in the business class line specifically asked me if I am travelling by business class while I was standing in the business class designated line. She specifically was asking only me and no one else. Seemed to imply that I may not be aware of it and may be I don't belong there?(Based on my color?) 2. The business class seats in the aircraft was average regular economy seats with middle seat kept free.

When I bought my ticket , I bought it for a premium flex and I paid more money to get comfortable seat , but I get a basic economy seat, I need a refund for the ticket Thank you Rabeh Afli

Everything was good. But from Frankfurt to Seattle in airplane entertainment system didn't work good.

Flight was cancelled due to maintenance issues. It was a nightmare to get an alternate flight back home.

Service and food were excellent. Incredibly friendly and competent staff. Flight was delayed over and hour and I had to run between terminals to get my connecting flight.

Missed it by a couple minutes and couldn’t find an alternative flight so had to spend the night in DC and after much shuffling from 1 airline to another managed to get a United to Frankfurt.