Daily cleaning, installation of cabin HEPA filters
|February||Best time to beat the crowds with an average 4% drop in price.|
|June||Most popular time to fly with an average 10% increase in price.|
Average price of a round-trip
|$824||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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Scores according to KAYAK customer reviews
Pros: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"
Pros: "High Quality experience."
Cons: "Could have purchased through Turkish and saved money since I had to make a date change."
Pros: "great food, nice staff, and on time"
Cons: "Turkish food and coffee are amazing"
Pros: "Yes everything was perfect"
Cons: "Everything including food was excellent"
Cons: "Very hot"
Cons: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Pros: "The flight attendants"
Pros: "food and service"
Cons: "long lay over"
Pros: "Food was good as it is typical on Turkish Airlines."
Cons: "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."
Cons: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"
Cons: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Cons: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Pros: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Cons: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"
Pros: "Entertainment , food, personal,"
Cons: "Movies didn't work well"
Pros: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Cons: "After returning home I found items had been stolen from my luggage. Specifically about half of the items in my first aid kit were taken. Total cost of replacement will be approx $30."
Pros: "The landing."
Cons: "My special meal had been canceled."
Pros: "Not much to say"
Cons: "The unfriendly and unhelpful flight attendants, the airport staff. the long distance. rude and disrespectful staff."
Pros: "I liked how smooth our flight was thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Cons: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."
Cons: "Bad cold food. Crowded. Hi"
Pros: "The service was impeccable!"
Pros: "Turkish flights are consistently comfortable, service is good."
Cons: "I purchased a flight during the day, but ended up on a red-eye anyway."
Pros: "Although flight left a little late, it arrived ahead of schedule. Planes have been upgraded with better entertainment and are more comfortable."
Cons: "Online checkin was challenging since I had to find out my Istanbul address. Also, first 2-3 hours of flight were very rough & we didn't get any water (very important for long flights) until we had been on the plane for 3 hours."
Pros: "Travelling with Turkish Airlines was pleasantly surprising! I'm used to domestic flights in the US which are no fun but as soon as I boarded our flight, the crew was so kind, I appreciated the pillows, blankets and extra care package provided with ear plugs, socks and an eye mask! It helped make the trip that much more pleasant to be able to sleep! I tend to get motion sickness and the crew on all four of our flights were so kind to give me water when I boarded the plane to be able to take my medicine. The flights were on time for the most part and the on-board entertainment helped a very long flight be more tolerable!"
Cons: "I had an issue with a passenger on our plane from Zanzibar to Istanbul but that was at no fault of the airline or the crew. One crew member was so sweet to allow my husband and I to move further back in the plane once boarding was finished. We were coming home from our honeymoon and the rude woman wouldn't get out of our seat so we could at least sit next to each other! It was unfortunate, but again, at no fault of the crew or airline and we were so thankful for the crew member helping us find somewhere we could sit together! I wish I would have gotten his name but it was on flight TK567 on May 4th. To whoever he was, thank you!!!"
Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"
Cons: "Not much Very decent efficient operation Always room for improvement"
Cons: "My tv and monitor didnot work...10 hour flight was sooo awfull,pluss i couldnt charge my phone ...When i ask to find me a seat they couldnt and i asked for upgaded seat they have seats but they are not allowed to put me there......10 hour flight I staired at the black screen tv..I paid same amount of money as theothers but got less service and crew didnt even bother the help"
Pros: "Delicious meals, friendly crew, good selection of entertainment."
Cons: "The best"
Pros: "The seats had a decent amount of leg room."
Cons: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."
Cons: "you can't recline your seat a bit backwards to get a nap. booked luggage is treated with absolute contempt."
Cons: "they lost my luggage by my first stop"
Pros: "Comfortable seat, quick boarding and deplaning"
Cons: "No in seat entertainment, bad food"
Pros: "Entertainment system is excellent, food is solid and plentiful."
Cons: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."
Cons: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"
Pros: "There was a lot to choose entertainment wise."
Cons: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."
Pros: "Great food and great service by crew. On time. Good aircraft. Good connection times."
Cons: "With the high level of noise, I prefer movies with subtitles/CC. There were only a handful of such movies on the flight. Seats a bit too cramped and become unbearable when the front seat leans back.. Suggestion: have a hole section (i.e., center section, between isles) with seats that do NOT lean back."
Pros: "Really an excellent experience again, great crew, great flight."
Pros: "Food service was ok"
Cons: "My seat was uncomfortable for an 11 hour flight with a 1 hour delay, the stewardess didn't address my issues, initially the foot rest didn't work and the guy behind me wouldn't allow me to push seat into recline position. They also lost my luggage but was found a day later."
Pros: "Food, crew"
Pros: "Great food and movie selection"
Pros: "The entertainment selection"
Pros: "Entertainment, comfort"
Cons: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"
Pros: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Cons: "The plane had no charging port for phones."
Pros: "The whole process from check-in to getting luggage was smooth."
Cons: "Food wasn't great. It wasn't terrible either but I've had better."
Pros: "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
Cons: "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."
Cons: "All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people..."
Pros: "Food, landing, departure. Wonderful aircraft"
Pros: "Nothing. I flu form FLL to Yul and back. I have 3 hours delay each time. At the beginning they announce 1 hour and after that nothing. No explanation why."
Cons: "Continued. In my way back my seat was on the back of the plain. As soon I take my seat an urine smell hit my nose. All passengers around me complain about same issue. Soon we find out both back restroom have no water. We have to endure that smell all trip. NO MORE Air Canada. Is the 3rd bad experi"
Pros: "The seat was fine for economy"
Cons: "You should offer free wifi! Air Canada should lead the way and be above the rest!"
Pros: "Landing was smooth"
Cons: "Communication Entertainment"
Pros: "New aircraft. Light dinner and breakfast was available. We didn’t expect them so we were surprised."
Cons: "Long line to check in at T1."
Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Pros: "Quiet night flight, friendly service and ok entertainment."
Cons: "No surprise but food definitely nothing special, disliked big fees for baggage."
Pros: "Good price, clean, free movies, descent movie selection."
Cons: "Bring your own snacks. No gluten free options unless pre-arrange. No fruit, no peanuts, no option to buy food, and the snack gallery only had pretzels. If you like bread, butter and water, should be ok. Close seats, can feel movement of people beside and behind."
Cons: "Very tight seats, poor food"
Cons: "Uncomfortable seats"
Pros: "Are they ever friendly? Concerned about their customers? It's unreal how indifferent they are to your time and comfort!"
Pros: "Absolutely nothing."
Cons: "No flight attendant came during the entire course of the flight, even after I had pressed the button for one. One flight attendant was extremely hostile. Horrible experiencing flying to Vancouver from Vegas."
Pros: "Direct to Toronto"
Cons: "Too many to list"
Pros: "The trip from Kelowna to Vancouver was amazing. Quick very pleasant."
Cons: "The post office lost my passport and I was unable to go on this flight. Customer service was unwilling to provide a solution that did not cost thousands of dollars to rebook and see my family for Christmas."
Cons: "Got checked out from my flight from Montreal to NYC without reason. Had to get rebooked on later flight and arrived significantly later than planned. At NYC it took a while to realize that my bag was just waiting for me in the 'lost baggage' office of Air Canada"
Cons: "AIr Canada lost my luggage and the return flight was late"
Pros: "crew was friendly. thankfully the flight was not full, so most people (not me) were able to stretch out on multiple seats in the rear. Food was typical; keeps you alive but that is the best we can say."
Cons: "entertainment system offered very limited variety. I think the movies were picked by a 12 year old."
Pros: "On time. Clean plane"
Cons: "Miscommunication with luggage No food included but at extra cost No entertaining at all! Only through wifi in your own device and you have to download an app BEFORE boarding for it to work but yet, no one tells you"
Pros: "Departed and arrived on time as expected. Very good selection of in-flight movies."
Cons: "Interior of aircraft was pretty cramped, but that's to be expected."
Pros: "Flight was on time with easy boarding and exiting"
Cons: "The peddling of food drink and duty free alcohol was not pleasant plus not given with a smile"
Pros: "The crew was especially friendly and helpful."
Pros: "Reliable. Easy to board. On time!"
Pros: "Apart from food there was nothing great about the flight"
Cons: "The staff is the worst, the air hostesses are rude and treat you bad. The service is very poor."
Pros: "The plane flew in air and got us where we wanted to go but not on time"
Cons: "Everything else Breakfast a slice of banana bread !!! Nonchalant staff Getting water was trouble"
Cons: "Flight left two hours late. They split my wife and I up despite having our tickets for two months and checking in well before the flight and then lost our luggage and delivered it a full day later than they told us."
Pros: "Boarding was typical."
Cons: "What a horrible experience. Thanks for spreading out the screaming children evenly (really nice on a long flight). No entertainment at all. Getting off the plane was a God send, till I found out my luggage was separated/lost in 2 different parts of the world , none of which was were I was, it showed up 3 days later, 1 damaged."
Cons: "My trip was suppose to have two stops from Saint John to Louisville (one in Toronto and one in Chicago) but instead it ended up being a one stop flight from Saint John to Toronto to Cincinnati because I had to change my whole itinerary due to delays in air canada flights that caused me to miss my other connections. This made me to fly into an entirely different city and have my reception drive to get me for the only other option I was told by an air Canada representative was to take the delayed flight and miss my last connection and overnight Chicago (one of my original connections) and then fly to Louisville the next morning. This was not something I planned on doing and didn't have the time to do so had to find an alternative arrangement to get me close to where I needed to be. The first flight I was on from Saint John to Toronto was also delayed causing the flight to be late upon arrival at the Toronto airport. Not only that but then had to wait in line at the customs center for over an hour for only one customs officer was there to clear over 100+ passengers. Even if my other flights were on time I would have missed them due to the delays all around. Over all I was very displeased with how the day progressed, how I wasn't given much help from the air canada representatives at the airport other than them saying "there's nothing we can do" and for how the day continued to get worse with delays and problems all linked to air Canada."
Pros: "I thought that things ran very smooth and efficientlt"
Pros: "Seated in business class"
Cons: "No notification of cancelled flights. Inaccurate information provided at airport. Entire flight told to go home and return next day.waited on phone for customer service for 1 hr and in line at airport for 1 1/2 hrs. Eventually flights took off and successfully travelled standby contrary to agents instructions."
Cons: "Because of a three and a half hour delay on the first leg of the journey, I missed the overseas flight. They out me up in a hotel, but I had to wait 24 hrs for the next flight. There was no attempt to get me on another flight and so far no willingness to compensate me for the other travel I had to rebook."
Cons: "Had delays going to Toronto and returning to Columbus."
Cons: "Not serving a meal on a 5 1/2 hour transcontinental flight is unacceptable. Just because you can get away with it doesn't make it good policy."
Pros: "Had to change initial flight due to passport problem. Customer support was excellent. The man who rebooked our flights (air canada representative) did an excellent job."
Cons: "Everything poor attitude bad manners and terrible demeanor"
Pros: "Although I had to walk quite a way to get to my seat, once I got there, I had a very comfortable and enjoyable flight. The food was good, the bathrooms were close and easy to get to, the crew were friendly and helpful."
Cons: "I wish there were more wholesome movies or audio books to choose from."
Pros: "I really liked how updated the plane was. The wine selection was very good. The entertainment had plenty of things to do - movies and TV shows were updated. I enjoyed the ice cream, that was a very nice treat!"
Cons: "I thought the food was not as good as the flight over to the UK - the mashed potatoes didn't look or taste like it had any real components at all and the bread was a little stale."
Cons: "One flight cancelled and the rebooked flight was delayed 2 hours, causing us to miss connections. We ended up arriving in Montreal 9 hours after originally scheduled going from Columbus, Ohio to Montreal."
Cons: "I arrived before the earlier flight to Cleveland, but even though there was room on the flight for me Air Canada said I would have to pay $150 to switch to that flight. So I had to wait five hours (and the next flight was delayed) for no reason. Air Canada should be more accomodating to customers who want to take an earlier flight, as I had to wait around for no reason whatsoever."
Pros: "Flight attendants did not wake me up!"
Pros: "Great flight, entertainment system, flight staff made me feel at home"
Pros: "Very organized ,clean planes"
Cons: "We were told to check in via the electronic procedure and wait for our name to be listed on a board.. After waiting an hour and a half we were finally directed to the United counter and were able to complete the transfer and go to the gate."
Cons: "The flight was delayed 3 hours for mechanical issues and so we missed our connection to Frankfurt that evening, and any other possible connection to Europe. Apparently Kayak had been notified that the flight was delayed, but had not relayed the message. If they'd informed me earlier I might have been able to rebook myself on an earlier flight, but I no longer had that option when I arrived 2 hours ahead of my scheduled departure. Although my arrival to my destination was delayed over 24 hours, I was only given a hotel room and enough to buy breakfast the next morning. No vouchers for future flights, no upgrades to an empty first class on the flight to Frankfurt the next evening, no apologies. The women at the gate tried to help me, but the AirCanada representative who I had to call to try to re-book flights was incredibly rude and condescending. She repeatedly talked down to me, and refused to book me on an alternative flight I found because she "insisted" it wasn't in her system. She later found it in her system, and told me that she would not book me on it, but that I would need to get the gate agents to do it due to the "tight connection" I would then experience of one hour through London Heathrow, the same as my originally booked flight via Air Canada in Toronto."
Pros: "Everything went well. You made it easy"
Cons: "The food (only in some cases) could have been better. The jet from Chicago to Zurich had multiple mechanical issues that delayed the flight considerably."
Pros: "Efficient crew and easy boarding."
Cons: "No frills but ok."
Pros: "Free coffee."
Pros: "The check in was great. The staff was very helpful."
Cons: "The plane was very small and hot. There was no space for even my legs."
Pros: "I enjoyed the speedy boarding process"
Cons: "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"
Pros: "we had to wait a long time before boarding, and no informaton, as to why."
Cons: "Just waiting and no information as to why. At the same time the flight to Stockholm, was delaid, aml all this information came over "our" speaker, even when they started boarding , quite confusing."
Cons: "late> 6 hours, with an entire cast of characters that could not possibly care any less than they do."
Pros: "Crew members were friendly."
Cons: "Small seats and not much leg room."
Pros: "On time!"
Pros: "The Inited Club"
Cons: "Flight never took off due to engine problems, That is understandable. What was not fun was the "every man for himself" trying to get to an agent to get alternate flights out. If you were sitting at the back the of the plane you obviously we're at the back of a long line and had no good options by the time you got to someone"
Pros: "The services very nice"
Cons: "It's very good service"
Pros: "Fastest boarding of a large aircraft I have ever experienced. They did it right by boarding from the rear of the aircraft forward. Flight attendants were courteous and very efficient. All seats were preset up with a pillow, blanket and headphones. The food was the best I have ever tasted on a scheduled flight. Much shorter flight than I expected."
Cons: "I really can not think of anything that I did not like about Aer Lingus."
Pros: "I loved that I got to the counter to check in and get my tickets and the lady behind the counter ( can't remember her name) asked me if I wanted to keep my flight or take a nonstop flight to Milwaukee. I obviously took the nonstop flight."
Cons: "Nothing bad to say."
Pros: "The airport"
Cons: "Crew allowed other passengers to put more luggage in than me. I had to go hunt for space. United cheated me."
Cons: "Flight delayed, missed connection. United made no effort to help find a new flight. They stranded my at an airport for 12 and never even apologized."
Pros: "Crew was patient, plenty of room to move thru cabin! Went fast & was over before we knew it!"
Cons: "I sat between two oversized men and was uncomfortable the whole flight"
Pros: "The crew worked furiously to get everyone her drink & snack. Boarding sequence was orderly."
Cons: "Most of the time, the weak link is in check-in. For CLE-ORD, too many huge personal bags & carry-ons slipped thru the process resulting in takeoff delay as the staff checked for overhead cabin space back & forth. Inside the jet, the crew had to look for cabin space, rearrange ridiculously large bags...in order to fit my backpack. More delay. Some "personal" items were larger than most carryons."
Pros: "No hassles. perfect flight for a great vacation."
Pros: "The seats were roomy enough. The plane was clean."
Cons: "The flight within itself was not a problem. However there was a hold up because on weather which is not a problem better safe than sorry. But trying to make our connecting flight was the problem we asked over and over for information on if we were to make our connecting flight and no one seem to be able to give us a relatively fair answer on what we were to do because of the delays. Needless to say we missed our connecting flight in New Jersey they shut the door and said we could not board, that's OK if that was the rules but what to do next was the problem, no one could seemingly help us.We had to walk around to find someone to help us to only be told that we can just get the next flight but we had to go to customer service to get re-ticketed which was making us missed even another flight the lines in customer service were extremely long and they were going extremely slow so I had to jump out of line and go to a gate in which someone help me get re-ticketed to catch the next flight. We were to have someone to meet us in London in which we had no way to connect with them to tell them we were going to be 2 to 3 hours late. Once we got on a flight the plane was clean, the seats were spacious enough for economy and the staff was friendly but coming through New Jersey was not what I would want to do again but I had a flight back coming through. The horror!"
Pros: "I liked the leg space, but it stops there."
Cons: "7.99 for a movie is absurd."
Pros: "Crew was very friendly."
Cons: "App never worked so I couldn't watch a movie on the flight."
Pros: "Everyone was kind and on time"
Cons: "Lack of snacks"
Pros: "Plane was amazing. Crew great."
Cons: "Portion of food was extremely small.music selection could be more up to date."
Pros: "Easy and on time!"
Pros: "Plenty of time between flights"
Cons: "Boarding gate changed 3-4 times in 2 hrs!!"
Pros: "Easy flight"
Cons: "Very bumpy!"
Pros: "It was on time from Cle to Houston. The problem was from Houston to SF"
Cons: "Houston to SF was delayed about 3 hours."
Pros: "On time"
Pros: "Crew was professional and friendly."
Cons: "Seats were too cramped..knees hit seat in front and I felt like I couldn't use the arm rest cause my hand would be on the knee of the person next to me"
Pros: "Had no problems, got to Chicago early!"
Cons: "Seats were very uncomfortable and very tight."
Pros: "The flight was good and everyone was very nice. Pilot made good time to decrease delay time during flight."
Cons: "Flight was delayed an hour. But that was better than the first delay estimate of an hour and a half."
Pros: "The flight was smooth for such a small jet and the attendant was so pleasant and kind. I was very pleased with the experience over all."
Cons: "It was just a personal preference. The snack was an Asian mix and it was something I didn't care for but honestly it hardly impacted the experience at all."
Pros: "That it was direct form Cleveland to LA and it left on time and arrived on time."
Cons: "Wifi did not work. Chairs are so tight and hardly move back enough. Why can't they have some form of lumbar support?"
Pros: "Loved the fact that there was leg room !!"
Pros: "Plan not full... Arrived 15 min early... Great pilot and crew!!"
Cons: "Nothing negative!!"
Pros: "Flight was short, everything went well. Seating was cramped but it was a small plane."
Pros: "Boarding was easy and fast. Flight crew friendly."
Cons: "Being stuck in airspace for an hour. Caused our flight to land late, making me late for a meeting."
Pros: "Smooth ride no delay"
Cons: "Kinda warm"
Pros: "Good flight. Nice seats plenty of room"
Cons: "Nothin. Everything was good."
Pros: "Staff at the customer service counter was much more helpful and accommodating than at the gate. They booked us on the next flight leaving and booked us on another connecting flight since we were going to miss our original flight due to the United delays."
Cons: "The flight was delayed and the staff at the gate was very unhelpful rescheduling our flights."
Pros: "Flight was on time."
Cons: "Baggage was not assigned a carrousel. After asking where it will show up, I received a verbal carrousel assignment. Almost a hour after landing, no baggage showed up. We finally found it at the unclaimed baggage."
Pros: "I had a very pleasnt experience except the seat rows were SO small and my seat didn't recline. I am only 5ft 4in and I felt uncomfortable. The woman next to me was cleary very uncomfortable. This was my first time flying United in a while and I will definitely avoid UA in the future for long flights."
Pros: "The connecting flight from Dulles to Philadelphia was CANCELED AFTER we were half way, with very little concern how any of us would get to our final destination. We had to pay out of pocket to get a ride. Had I wanted to be on the highway I would have driven myself!"
Pros: "Friendly personality of flight attendant."
Cons: "Did not "wow" me with service."
Pros: "Relatively easy to change flights due to weather delays"
Cons: "United personnel did not seem too chipper."
Airlines flying from Ohio to Cologne have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights