Daily cleaning, installation of cabin HEPA filters on flights from Ohio to Costa Rica
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Scores according to KAYAK customer reviews
Cons: "Plane was delayed multiple times resulting in 4 GATE CHANGES - and NONE of them were announced! I only knew because of my app. Boarding was ok once it finally happened. Plane was hot hot hot. Was bumped to Premium but no real advantage. Ran out of snack choices by row 10 where I was. No chocolate or “specials” for being Gold."
Cons: "On board entertainment"
Cons: "This was an old aircraft with very uncomfortable seats (even in first). Was not worth paying for the upgrade, especially for a red-eye."
Cons: "The online movie service didn’t not play and"
Pros: "Comfortable seats and lots of room"
Cons: "It was all good"
Pros: "Every thing except food"
Cons: "A couple more vegetarian choices would have been better!"
Pros: "The seat was fine and the seatbelt just barely fit."
Cons: "Saw a bedbug on my window!!! Wasn't notified that they were serving breakfast when I reserved one. No free wifi. No monitors in the seat to track plane progress and watch a movie. All of those either cost extra or were separate. Due to constant line I was forced to use the bathroom when I landed"
Cons: "The pkane changed departure times, so i was stuck in airport until 440 pm and i had to pay $60, to change ticket."
Pros: "Nice to have pre reserved food ready for me on the flight. The entertainment options were excellent! So many free movies to choose from."
Cons: "The bathroom smell in the back of the plane for 5 hours was awful. Plane wasn’t cleaned before boarding. Food crumbs in seat and on floor."
Pros: "It was on-time. The crew was fast and friendly and the flight was very smooth. Boarding was fast!"
Pros: "Economy tickets this trip and seated in Row 13 wasn’t too shabby! But passengers need reminding that airplanes deboard in ORDER.. a seat 15 need not shove in front of my 12 year old son.."
Cons: "Late flight and too many dogs who CLEARLY aren’t for therapeutic reasons, but personal.. and NOT well behaved ( barking & jumping .. and on ME, btw..love dogs, have 2 myself but my expectation is a dog in the plane with people ought be ofthe best behaved variety.. screaming babies need Benadryl, parents need to be notified of this, because we ALL pay the same price for tickets and need not be subjected to an acoustical assault for 2/4 hours of a flight ✈️."
Pros: "737 had adequate legroom. Also, good overhead bin capacity despite my Group D (last) boarding status. HNL-SEA-DFW itinerary was fairly priced. First time to fly Alaska."
Cons: "Pushed back 45 minutes late due to intoxicated passenger, lost luggage at DFW despite having it gate checked (and layover for six hrs at SEA) before departing HNL for DFW."
Cons: "No food, just snacks."
Pros: "Flight attendants kind and understanding."
Cons: "Mechanical issues making nearly an hour delay."
Pros: "Entertainment was good, flight attendants were ok."
Cons: "Really rough landing, jerky driving. I have a back injury and the landing hurt me."
Pros: "I like the idea of allowing pre-boating for families with small children or elderly parents to some extent"
Cons: "I did not like that the airline allowed more than 1-2 people to accompany 1 small child when pre-boarding. I happened to be able to go in with the general boarding but was one of those who was first in line within this group. My seat which was 5C already had no overheard room!!! It appears that 1 child was accompanied by 4 adults when they pre-boarded and in addition to their carry-ons, they put their foldable stroller, backpacks and totes in the overhead bin!! The airline announced a request for people to leave the overhead bin spaces for bigger carryons but does not enforce it. Flight attendants should not feel uncomfortable actually asking to whom the backpack or tote belong to and tell passengers to put those under their seats. Somehow, passengers need to be educated on proper etiquette. Also, pre-boarding should only allow 1-2 people to accompany a child or an elderly person. Pre-boarding should not be taken advantage of by all adults traveling with those needing it."
Pros: "Very courteous staff and crew throughout both flights"
Cons: "Nothing. Two short hop flights"
Cons: "Need a gluten free snack"
Pros: "Crew was super friendly. Flight got in early. Was able to sleep comfortably. Luggage check was not too expensive"
Pros: "The plane was still branded as Virgin America. All the great features of Virgin were available on this Alaska flight. Loved the wifi for iMessage, FB Messenger and Whatsapp. Movie selections were awesome. Food options were ok. Loved the exit seat extra legroom."
Cons: "The gate at BOS really sucked since there wasn’t any room to sit while you waited to board. It was really crowded when people were lining up since there wasn’t enough room to manuever."
Pros: "Flight attendants"
Cons: "Complete failure to announce that passports needed to be verified. Telling you as you board is infuriating. This was Alaska’s fault, not TSA’s."
Pros: "The people did their job with excellence and ease. Made our flight comfortable."
Cons: "There was an unexpected gate change that made us have to run to the other side of the terminal. It would have been nice if the announcements had been just a bit clearer."
Pros: "Helpful staff, very open for customer."
Pros: "We arrived on time"
Cons: "Brenda at LAX called me jerk and was a terrible representative for your company... To say the least"
Cons: "Flight was cancelled. I was rebooked on a different flight without any input from me. When I called to get booked on a flight that would work with my travel plans I was placed on hold for over an hour. I was finally rebooked on a different airline."
Pros: "Excellent experience all around on all flights."
Pros: "The purpose of our trip is to be in a wedding. The suitcase may ,or may not arrive in time. I was told it would be delivered to the Costa Verde Quepos, Manuel Antonio hotel. I will be without any clothes for at least two and a half days. Please help! My cell is 209-549-6276, but I don't know if it will work while I am in Costa Rica The suitcase tag number is 10-65-88"
Pros: "Fast and smooth"
Pros: "Nice crew"
Cons: "Was moved to a premium seat, but since it was an international flight and i didnt have cell service so I didnt get a notification until i was at the gate. I was relocated from the rest of my party and wasnt able to communicate with them, so they were worried there was an issue with my ticket and that i wasnt on the plane."
Pros: "the flight was smooth."
Cons: "I did not like how cramped the plane was."
Cons: "On the return flight it was cancelled and they put us in a flea bag hotel and I have written Alaska and requested a FULL ROUND TRIP TO COSTA RICA and they haven't had the courtesy of responding. I wrote Wayne Newton 2x. b"
Pros: "The bisquit cookies."
Cons: "The staff weren't that friendly! Gone are the helpful employees! My daughter's seat wouldn't go back and they did nothing to accommodate her! LAME! Not overly friendly, need to take notes from JetBlue!"
Pros: "SeaTac was fabulous with my wheelchair. Thanks you"
Cons: "When I was picked up for my wheelchair in John Wayne airport, there was some short in the wheelchair that was causing a burning to my thigh. The person was totally unhelpful and I finally had to walk to my gate."
Cons: "The staff weren't friendly, felt racism against me for not greeting me."
Pros: "I liked the free in flight alcoholic beverage"
Pros: "On-time, no unpleasant surprises."
Cons: "Noisy slow aircraft. Very expensive for a turbine a/c."
Pros: "I was running late to board and they waited for me. First time flying and they were very happy to assist me"
Pros: "LOVE the free WiFi for messaging."
Pros: "Alaska airlines rocks! Flight was early too."
Cons: "Barely any free snacks, aside from water. Everything either needed to be paid for or was advertised in a way that eventually got annoying and overwhelming. I felt less like I was on an airplane and more at one of those promotion things where you have to sit in an uncomfortable chair for three hours listening to a guy in a suit talk about boats before you can get a free fast pass ticket to a ride at Disneyland."
Pros: "Plug at my seat to charge my phone"
Cons: "Took off late"
Pros: "We were lucky and had a seat open between us. Comfortable, and crew were great."
Pros: "Comfortable seats and nice crew."
Cons: "It was a very long flight, but no meal or entertainment was provided. On other airlines I've flown in the past, these things were included on international flights."
Pros: "Most everything besides them seats being to close in proximity."
Cons: "That they seats weren't wide enough."
Cons: "middle seat was not blocked like most other airlines. Plane was full"
Pros: "Crew was good n seat could have been bigger."
Cons: "Landing late to Chicago almost cost me my connection so I was stressed and could not eat due to limited time in between. The airline didn't notify us of being late to Chicago until I was on plane. We were told it was on time. Very disappointing.."
Pros: "Really enjoy flying first class."
Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Pros: "Great airplane. Enjoy the 2 seat rows."
Pros: "How quick American Airlines moves to keep people on time."
Pros: "Flight arrived early. Stewardess although newer was attentive"
Cons: "Nothing the flight was great"
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Cons: "American changed our seats to back of plane. No explanation."
Cons: "My luggage was delayed. I received it the day after"
Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Pros: "On time with easy boarding and very helpful staff."
Pros: "Early arrival!"
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Cons: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"
Cons: "Late cancellation. We still haven’t departed Dayton."
Cons: "We were told that our flight could not leave due to the absence of the pilot who was flying in from Detroit. Not sure why there was not a pilot available when there was a plane available."
Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."
Pros: "Informed in cell phone about flight delays."
Cons: "Delayed flight. I was informed of the three-timed delays. Eventually, the flight met the 2nd one."
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Cons: "Delays again. Can American. Ever be on time?"
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Pros: "Nice crew"
Cons: "Delayed and didn't try to speed up the delay"
Pros: "The staff were very friendly and helpful"
Cons: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."
Pros: "Nothing, they’re awful."
Cons: "American Airlines failed to provide the service we paid for: a flight that arrived home in the morning, so that we could get to work. We had to use vacation days we did not have to spare."
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Cons: "Kiosk sign-in tried to sell several upgrades prior to issuing boarding pass. Very irritating! Seating was very cramped"
Cons: "When I arrived at the gate, the flight was on time, but no aircraft was at the gate. The gate attendants left at the time we were supposed to Board, then the departure time changed on the board and no announcement was made. Another gate attendant told me that the aircraft was at DYT, but the reason for delay was crew rest. As the delays continued, 3 in all, we were told that the aircraft was at DYT but we were waiting on a crew to be flown in from Charlotte. Not sure how AA messed up their crew rest schedule on domestic regional jet carrier. Either way, a new gate attendant arrived to take over, and continued to tell us we were waiting on crew. Then the story changed to waiting on aircraft and crew. By the time the 3rd change in departure had been made, and we were still waiting on aircraft and cre, AA failed to continue to update the departure and arrival times. Once we boarded around 9:00pm the boarding time still showed 8:10pm. Then we sat on the runway awaiting departure for approx 40 minutes before taking off. Very poor communication And customer service."
Pros: "Good price Good communications during delayed flight"
Cons: "It's nobody's fault but i have a Delayed flight"
Cons: "No entertainment. Seat was dirty. Small plane."
Pros: "the clerk at the boarding desk was kind"
Pros: "Large selection of movies/TV to keep your mind busy, food is great and plenty of it (liked the additional ice cream and free beer at meals)"
Cons: "I tried to tell the attendant my screen wasn't working but she cut me off and said "it's loading" (it had been loading for 30 min while everyone else's screen was working, but she was gone before I could mention that). I watched my wife's screen for a whole movie and then re-asked a different attendant if they would mind restarting my screen. He did, and it loaded."
Pros: "Short trips so no entertainment is offered so it's n/a"
Pros: "Left on time, arrived early, God food, pleasant flight."
Pros: "Fast boarding. Arrived earlier. Nice plane, very clean."
Pros: "Crew was good."
Cons: "Boarding is terrible at DCA for commuter flights. You get on a bus packed in like sardines and the stand there for 15 minutes."
Cons: "Plane size"
Pros: "Original depart for London was 3:15, but when I called from Praque and my friend called from NY we were both told that depart from London is 2:15 and arrival is at 5 instead at 6. It was a mess!"
Cons: "Original depart from London was at 3:15 and arrival in NY was at 6pm. But when my friend called from NY about the arrival he was told that the plane will arrive at 5. I was told the same when I called from Praque. I have to stress that we mentioned the right flight #. When I came to the gate (exhausted) we departed after 3pm as originally scheduled. It was a mess! Otherwise the service was good."
Pros: "The flight was early morning so the plane was basically empty. And the flight was short due to short distance and tail winds. Crew is always friendly and helpful."
Cons: "Plane seats are EXTREMELY cramped. We were early but had to sit for 15 minutes waiting for the plane in our spot to leave."
Cons: "Flight was delayed, missed my connection and was told I would have to spend the night in Philly."
Pros: "Polite crew"
Cons: "Flight delayed 15 min"
Pros: "Prompt boarding & early arrival. Staff was also friendly"
Cons: "Three separate delays before boarding (boarded three hours late), then another 45 minute delay after boarding to "recalculate" due to fuel burned while sitting at gate, then nonstop announcements and dinging for the 30 minutes during & after takeoff, no screens or outlets, old and uncomfortable seats"
Pros: "I like the fact that the price was reasonable and the airline didn't charge for EVERYTHING! I didn't feel robbed."
Cons: "Delay that caused us missing the connecting flight."
Pros: "The food and the crew"
Cons: "Entertainment system, it is outdated"
Pros: "Amabilidad de la tripulacion"
Cons: "Podrían dar comida, el viaje no es tan corto. Aire acondicionado demasiado frío, muchos pasajeros solicitaron regular l temperatura, no habían suficientes mantas"
Pros: "Great crews"
Cons: "Not sure"
Cons: "Flight was canceled due to United's mismanagement of crews."
Pros: "Clean, comfortable and on time."
Cons: "No screens in the seats. Food options are the usual limited fair"
Cons: "I’m 6’3, misty in my legs, so the diminishing legroom is a problem. Can’t afford business class either. You should really have entertainment for a 5 hr flight."
Pros: "Comfortable seats with screens"
Cons: "Mediocre snack"
Cons: "I didn't get to get on the flight."
Cons: "Slow boarding, no food no drinks, no tv."
Pros: "On time. Flight attendant was exceptional."
Pros: "Everything went like clockwork"
Pros: "Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas"
Pros: "The pilot"
Cons: "Everything else"
Cons: "There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you."
Pros: "Entertainment worked on this flight! And once again, I had an empty seat next to me - that's always a huge plus so I can stretch a bit."
Pros: "The flight crew was very attentive and friendly. Probably one of the nicest crews I have encountered on my flights."
Cons: "Me and this other person were waiting in the back for the two bathrooms to become available. We waited over 10 minutes."
Pros: "The flight was excellent"
Pros: "The plane took two hours to leave the ground due to weather. This was unfortunate and made the passengers uncomfortable but it was not the fault of the airline."
Cons: "The airline gave all the passengers access to the movies and television channels."
Cons: "My luggage didn't make connnection."
Pros: "Comfortable seats for economy"
Cons: "Computers were down in Akron Ohio. Flight was delayed an hour. Chicago was delayed 2 hours. There was an earlier flight i should have been booked on."
Pros: "So they lost my bag but where super helpful and nice!"
Pros: "I love THe. cak airport. ANd I am flying United again tomorrow"
Cons: "My carry on. Didn't fit. Had to check it after I boarded. Front desk said it was good. I bought it For THaT purpose.. The retailer advertises it as tsa approved carry oOn?"
Pros: "Crew was very friendly."
Cons: "No leg room."
Pros: "First flight delayed once board to check a broken light. Then waisted 40 minutes taxiing on tarmac in Houston because they couldn't find a gate. Missed our connection. They put us up in a low end hotel overnight. Then we had our morning flight again delayed as we waited for planes to the take off, so further delays. Arrived in Costa Rica 1 hour late. Now with too many other flights so immigration packed and took another hour and twenty minutes (when we finished there was only a 5 minute wait). Thanks United"
Cons: "Coffee and cookies. Moscow mule"
Cons: "Snack offering was caramely sugar cookie"
Cons: "Fligh delay."
Pros: "I was allowed to get off the aircraft to collect a bag I left behind"
Pros: "Attendants were amazing"
Cons: "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."
Pros: "The boarding process is terrible, because communication breakdown is inevitable. The crew on the plane are sometimes rude, and have no patience when passing seated passengers. One air hostess constantly bumped into my arm like a bull as she passed walking down the isle. Entertainment is practically non-existent on long flights unless you pay for it. Two of my flights were cancelled last minute with little to no remorse, and I had to wait 2 days to catch the next flight. That flight was even delayed more than an hour. I was sick by time I reached my destination. Overall, United would not be my 1st choice due to bad experiences numerous times."
Pros: "Since we were the last ones to arrive at the gate because of our delayed flight they had to check our carry-on baggage with the luggage we didn't have locks and nomally what we carry in that bag are fragile or valuable things. They should at least have plastic gauzes or fragile stickers to put on the bags. I don't know the reason but the flight attendants left about the last 6 rows of passengers without pretzels or drinks. There was no device to view movies. Leg space too tight."
Pros: "Nice and comfy seats, good service on plane, fast boarding"
Cons: "No good food and the entertainment was not the beat"
Pros: "Just the crew"
Cons: "Now when I fly united i feel like flying with spirit or jet blue o any other cheap airline, they charge for everything but sodas. They don't even carry blankets. The fact that for a long (3h- 4h and 5h) flight (took 4 overall during the holidays) united didn't offered ONE movie for free at least was very disappointing. Not one of my flights were on-time!"
Cons: "Same. No ffood ..poor Service and allso charging. To much for extra weight. $200 for 3 extra pounds. Ridiculous. Also charged for one check in bag..Todo much"
Cons: "Viajar en United es desastroso. Los asientos son demasiado pequeños, yo mido1.57 metros y no me podía ni mover."
Pros: "Crew were fine."
Cons: "Twelve hours of horrible delays, missed connections, and running through airports due to poor aircraft maintenance and mechanical problems. Will never fly United again if I have a choice."
Pros: "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
Cons: "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"
Pros: "The struf waffles"
Cons: "Every thing went well"
Pros: "From Akron to Cleveland it was a great trip"
Pros: "The staff was really polite and were willig to answer all questions with a smile."
Cons: "The seat I was on could not be reclined. This was most unpleasant because it was an overnight flight. You should earn the clients - even economy passengers - when this seat is the one being assigned to them. I would payed beforehand to get a more comfortable seat if I'd known I was to fly on a no-reclining seat on an overnight flight."
Cons: "They delayed the flight due to "operational difficulties". I understand this happens, however, their communication towards customers was unacceptable. They first announced a 20 min delay, followed by another 30 min, then 30 more and then 30 more than then 30 more! They basically kept us at the gate for 2 1/2 hours until the found another plane. For a business like United, and flying out of their hub this is completely unacceptable. We ended up leaving at 11pm for a flight scheduled at 8. They didnt give anything in the plane to make up for it. No food, no free wifi, nothing."
Pros: "The seat next to me was empty"
Cons: "United put my bags on the next flight to San Jose, so I had to wait an extra 2.5 hours in the airport for the next plane to land in San Jose, Costa Rica while my ride waited for me."
Cons: "The seats were so small, with no space between rows that you couldn't even recline. The tv on the seat in front was so close you couldn't watch it. Miserable flight, and I'm only 5'5"."
Cons: "I felt like tuna in a can."
Pros: "The crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"
Pros: "Check-staff was very gracious."
Cons: "Better bag prices"
Pros: "Excelent cree"
Cons: "They are overbooking flights."
Cons: "At checking the machine wasn't reading our passports and then we also got charged for luggage at security while the desk rep said that was not applicable."
Cons: "Use American Airlines"
Cons: "Todo! Everything"
Pros: "It got us here"
Cons: "Flights were delayed"
Pros: "All went well. Seat was comfortable."
Cons: "Kiosk agents need to be more customer oriented."
Pros: "We got in 30 mins early!!"
Pros: "Great takeoff and landing Ahead of schedule"
Cons: "No beverage or snack"
Cons: "Todavía estoy en Fort Lauderdale no pudimos cojer el vuelo por un imprevisto en la carretera y a pesar de que llegamos 40 minutos antes el personal nos atendio demasiado mal no nos quisieron solucionar de ninguna forma es la primera vez q utilizamos esta aerolinia y su personal no sabe nada de servicio al cliente ni mucho menos de humanidad todavía estamos aquí en FLL viendo cómo solucionamos por nuestros medios pasa una vez dos no y más q pensábamos seguirlos utilizando y recomendarlos pero veo q lo q les interesa en asegurarse el dinero en sus cuantas y NO el bienestar de sus clientes"
Pros: "Just the necessities and the price."
Cons: "The plan was kind of dirty and the employees were hard to understand."
Pros: "Nice quiet friendly ride !"
Pros: "Everything it was nice"
Cons: "2hour delay traveled with 3 kids and was a horrible experience and to top it of they charge high prices for luggage never again will travel trough Spirit airlines!!"
Pros: "Once it left the usual cramped ride."
Cons: "Late and a bit disorganized getting off the ground. Lack of up-front info re. costs."
Cons: "Late to depart, then 1 hr wait for a gate."
Pros: "No issues. All good"
Pros: "Didnt pay for a snack."
Cons: "Seat was cramped."
Cons: "No usb port to charge electronic devices."
Pros: "No turbulence swift ride"
Cons: "No selections of food"
Cons: "Delayed, poor service"
Pros: "Everything worked flawlessly. No problems. Nice people."
Pros: "Colorful crowd"
Pros: "All the drinks in the terminal and the 40.00 i spent on a phone charger"
Cons: "The website is pathetic!! 45 minutes and no boarding pass."
Cons: "charges for baggage and date change were over 200 dollars never purchasing from them again"
Pros: "spirit is awful."
Pros: "The pilots got us in early on both legs of ou journey which really helped us do more."
Pros: "Low Fare. That is it!"
Cons: "TSA Pre Not available. Miles expire too soon and NEVER redeemable"
Cons: "Second of two flights that were late Baggage pick up took twenty minutes..."
Pros: "It went smooth, and everything was good."
Cons: "That it didn't have wifi."
Pros: "Got a free upgrade to first seat. Super comfy!"
Cons: "my seat did not have a emergency pamphlet - this may be the way we flly now - but it appeared just a bit cheap charging for everything. - it makes me wonder if the maintenance is done regularly."
Cons: "Once they have your money the staff doesn't care. Lack of communication and over priced for the "quality""
Pros: "I got put into row 3 by the gate attendant! Nice wide seat, plenty of legroom. What's not to like?"
Pros: "Boarding/seating fine."
Cons: "1 hour wait to deplane for lack of gate. Food & entertainment does not exist without charge."
Pros: "Smooth ride"
Cons: "Tight seating"
Cons: "Seat in the middle was a little bit cramped"
Pros: "Not much"
Cons: "Like taking the bus. Confusing website"
Pros: "The price of the ticket or fare"
Cons: "Unable to pay for my bank online. Then had to pay a higher fee at the airport"
Pros: "people were nice"
Pros: "Everything was great especially the price."
Cons: "Seat didn't recline, other than that no big deal."
Cons: "Luggage weigh cost delayed flights both ways"
Cons: "Most annoying woman announcer at the gate"
Pros: "the price, the fligh were excellent, the workers were polite attentive, the plan wasclean. i would fly spirit again and have told friends about bare fare. i like the fact the you expline bare fare completely on your web site so that you dont have to go into it blindly. once we checked your site and understood your explinations my family and i were prepared. thank you for bare fare."
Cons: "our departure was delayed and we were not informed of what was going on,and there was a little trash in the pocket of set in front of me."
Airlines flying from Ohio to Costa Rica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ohio to Costa Rica
Masks required on board, masks provided on flights from Ohio to Costa Rica
Social distancing seating
Middle seats unavailable to book on flights from Ohio to Costa Rica
Testing for antibodies, testing for symptoms for flights from Ohio to Costa Rica
Waiving of change fees. Search flexible flights from Ohio to Costa Rica