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Ohio to Japan Flight Information

Flights Arrive in Japan
Flights Depart from Ohio
Flight Price $761
Airlines Turkish Airlines, China Eastern, Air Canada, Major Airline, Korean Air, Japan Airlines, Delta, United Airlines, ANA, Finnair, China Airlines, American Airlines, Emirates, Cathay Pacific, Asiana Airlines, KLM, China Southern

Book cheap flights from Ohio to Japan (round-trip)

Airports
Origin
Columbus
$1349
only
$1349
Cincinnati
$1013
only
$1013
Cleveland
$761
only
$761
Dayton
$1246
only
$1246
Destination
Tokyo
$995
only
$995
$761
only
$761
Mon, Feb 4
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
52h 11m
Tue, Feb 12
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
53h 36m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Feb 4
CLE
Cleveland Hopkins Intl
NRT
Tokyo Narita
35h 15m
Wed, Feb 13
NRT
Tokyo Narita
CLE
Cleveland Hopkins Intl
38h 34m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,178 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
DEL
IST
Excellent 10.0

Pros: The food was good. The staff very friendly.

Cons: Nothing

IST
BOM
Okay 5.3

Pros: Crew was helpful and pleasent

Cons: Flight from Istanbul to Mumbai was not that great. Leg space was not that great. Food overall was pretty same across the 3 meals. Expect more variety which I have seen on other airlines like Emirates and Etihad.

IST
TXL
Excellent 10.0

Pros: Food good. Staff friendly.

Cons: Kid sitting behind me was kicking my seat.

BOM
IST
Excellent 8.3

Pros: The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service

IST
JFK
Excellent 8.3

Pros: Loved the amenities kit. The hostess was very nice and always helping with a smile.

Tue, Mar 26
CVG
Cincinnati Cinci./N. Kentucky
NRT
Tokyo Narita
39h 45m
Wed, Apr 10
NRT
Tokyo Narita
CVG
Cincinnati Cinci./N. Kentucky
43h 49m
$1013
Trip: 16 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,690 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
DYG
PVG
Excellent 8.3

Pros: On time!

TYN
PVG
Excellent 8.3

Pros: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Cons: Flight attendants are excellent, polite, warm, professional.

PVG
CEB
Excellent 10.0

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Wed, Jan 9
CVG
Cincinnati Cinci./N. Kentucky
HND
Tokyo Haneda
15h 55m
Wed, Jan 16
HND
Tokyo Haneda
CVG
Cincinnati Cinci./N. Kentucky
17h 20m
$1016
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,328 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
YYZ
Excellent 10.0

Pros: Meals, comfort, polite staff

Cons: Nothing

YYZ
LAX
Mediocre 2.6

Pros: Not much

Cons: Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again.

YYZ
YVR
Good 6.6

Pros: The in flight attendants were very helpful and attentive. Boarding was quick and organized.

Cons: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.

MEX
YYZ
Excellent 10.0

Pros: Pleasant Flight attendants and good pilot.

Cons: No free drinks at all! Cheap airline

MUC
YYZ
Excellent 8.6

Cons: Food at Air Canada. Very bad.

Mon, Apr 1
CLE
Cleveland Hopkins Intl
NRT
Tokyo Narita
20h 56m
Wed, May 1
NRT
Tokyo Narita
CLE
Cleveland Hopkins Intl
17h 45m
$1083
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Apr 25
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
27h 08m
Sun, May 19
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
49h 02m
$1120
Trip: 25 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,325 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.0
Entertainment
8.6
Food
8.5
ICN
SFO
Excellent 10.0

Pros: Everything. Will definitely chose them again.

ICN
MFM
Good 6.3

Pros: The staff was extremely helpful, including bumping up our seats to the front of the plane.

Cons: The plane was old and cramped. I was dying in there.

ICN
DFW
Excellent 10.0

Pros: service, food, kindness

Cons: none

ICN
IAD
Excellent 9.5

Pros: Crew, Food, Boarding, Entertainment.

Cons: My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!

HNL
NRT
Excellent 9.3

Pros: Clean comfortable

Cons: Vegan meal option needs more veggies

Mon, Feb 4
CLE
Cleveland Hopkins Intl
NRT
Tokyo Narita
16h 08m
Tue, Feb 12
NRT
Tokyo Narita
CLE
Cleveland Hopkins Intl
15h 56m
$1122
Trip: 9 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3,896 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
MNL
NRT
Excellent 8.6

Pros: Very comfortable and nice atmosphere

HND
SIN
Good 7.6

Pros: Service was very goood

Cons: Food was not great and entertainment was average

CTS
NRT
Okay 4.3

Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight

NRT
LAX
Good 6.0

Pros: Service was excellent

Cons: Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane

HND
BKK
Excellent 8.0

Pros: As always

Mon, Jan 7
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
15h 37m
Thu, Mar 7
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
15h 51m
$1145
Trip: 60 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,968 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
CDG
SEA
Excellent 10.0

Pros: Friendly crew

JFK
DCA
Good 6.3

Pros: We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day

Cons: Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant.

MSP
BDL
Good 6.3

Pros: The flight was only half full so boarding was very quick.

Cons: The seats were hard and there was no entertainment system.

MSP
DEN
Okay 5.0

Pros: Inflight experience was fine. TVs didn’t work but Flight attendants are friendly on Delta, cramped seating - but not unlike other airlines.

Cons: Regular fare seat assignment not available prior to gate . Airport concourse F - poor - limited services. Customer Service seemed uninterested and unable to provide service both on phone and at gate. I’m a frequent United flyer & today’s Delta service experience made me more loyal to UA.

CDG
DTW
Good 7.3

Cons: Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good.

Thu, Feb 28
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
17h 55m
Mon, Apr 1
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
21h 39m
$1145
Trip: 32 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,011 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
LAX
MCO
Okay 4.3

Pros: Boarding was quick.... I am just filling space to get to 50 characters as United was quite bad and that’s paying for first class

Cons: First class doesn’t get you into their United Club before the flight. You still have to pay for any food in first class. And they tell you need to download the app after you exit the airport area and lose WiFi and coming international couldn’t go and download before flight. United was a huge disappointment.

IAH
SJO
Excellent 8.0

Pros: Comfortable seats with screens

Cons: Mediocre snack

SAN
DEN
Mediocre 3.6

Pros: Hard to come up with something

Cons: Remarkably, airline was unaware of FAA regulation requiring window seat for Portable Oxygen. Switched at the last minute to the last row, which does not recline. Thus sheer misery for someone with back trouble. Wi-fi also inoperative. Plus, the panel on the siding was loose snd vibrated the whole time.

EWR
LAX
Excellent 9.6

Pros: Great video entertainment selection

Cons: Being in a middle seat

PTY
IAH
Excellent 10.0

Pros: Our flights arrived just in time, and everything was set up for us to be on time in our destination.

Cons: There was just ONE lady trying to check all the passengers in. Obviously, it was complicated for her since no other people tried to help her registrate lots of passengers. We could have lost our connection flight, if she hadn’t made it on time. This happened in Panama.

Tue, Feb 19
CLE
Cleveland Hopkins Intl
NRT
Tokyo Narita
17h 18m
Thu, Mar 7
NRT
Tokyo Narita
CLE
Cleveland Hopkins Intl
15h 39m
$1148
Trip: 17 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,934 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
SFO
AUS
Okay 4.0

Cons: Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space

KUL
HND
Excellent 10.0

Pros: The staff is friendly with attention to detail

NRT
SEA
Excellent 10.0

Pros: We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!

BKK
HND
Excellent 8.6

Pros: Crew members was very polite and food was good

Cons: seat is quite small.

NRT
SGN
Excellent 9.3

Pros: One of the best service! Thank you!

Tue, Jun 11
CVG
Cincinnati Cinci./N. Kentucky
NRT
Tokyo Narita
31h 20m
Fri, Jun 28
NRT
Tokyo Narita
CVG
Cincinnati Cinci./N. Kentucky
46h 54m
$1163
Trip: 18 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,251 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Good 7.6

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

BKK
HEL
Excellent 10.0

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

LED
HEL
Excellent 10.0

Cons: 2 hr delay

JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

HEL
SFO
Excellent 8.3

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Tue, May 14
CLE
Cleveland Hopkins Intl
NRT
Tokyo Narita
32h 49m
Thu, May 23
NRT
Tokyo Narita
CLE
Cleveland Hopkins Intl
39h 19m
$1231
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,146 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
MNL
TPE
Okay 4.0

Pros: I like the staff was very nice, and boarding process was not bad.

Cons: The aircraft was extremely dirty, also my seat was saturated with a spilled drink and it was all over the seat and the tray table and tv, there was old food crusted on the seat back. I didn’t want to touch a thing thank god it was only a two hour flight. Very very outdated.

LAX
TPE
Okay 5.3

Cons: Dinner served 1130 pm breakfast after 12 hrs peanut snack.

TPE
JFK
Excellent 8.0

Pros: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.

Cons: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!

TPE
LAX
Excellent 8.0

Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!

Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.

TPE
RGN
Excellent 10.0

Cons: Everything perfect

Tue, Jan 8
DAY
Dayton
NRT
Tokyo Narita
20h 07m
Tue, Jan 15
NRT
Tokyo Narita
DAY
Dayton
17h 32m
$1246
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,845 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

PHX
DEN
Excellent 9.6

Pros: Nice staff

XNA
ORD
Good 7.3

Pros: Getting from A to be safely

Cons: Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor

ORD
CDG
Excellent 8.3

Pros: Extensive selection of movies. Brand new 787 aircraft. Friendly crew.

Cons: Tight seats

MIA
JFK
Okay 4.3

Cons: Inconsistent baggage rules across employees in different parts of the company.

Wed, May 1
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
47h 30m
Tue, May 28
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
60h 22m
$1249
Trip: 28 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 12,915 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
HKG
DXB
Excellent 9.3

Pros: Loved the service and the movie options.

Cons: The food was just okay. It was pretty bland.

EWR
ATH
Excellent 10.0

Pros: They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever.

Cons: Nothing negative about this flight.

CHC
SYD
Excellent 8.0

Pros: Crew was friendly. Comfortable.

JFK
DXB
Okay 5.6

Cons: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

DXB
DMM
Excellent 8.0

Pros: Cabin crews was a good helper

Cons: Food

Wed, May 15
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
32h 55m
Sat, Jun 15
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
25h 31m
$1274
Trip: 32 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,178 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SIN
Excellent 10.0

Pros: Quick check in. Courteous.

XMN
HKG
Good 6.0

Pros: Comfortable enough on board. Good service.

Cons: Late out and inbound. Dirty Airbus plane outside. Needs a good scrub!

SIN
HKG
Okay 4.6

Pros: Boarding quick n fast

Cons: Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate.

HKG
BOM
Excellent 8.0

Pros: Enjoyed food and entertainment films.

YYZ
HKG
Excellent 9.3

Pros: Cabot crew very nice an professional.

Cons: I wanted an aisle seat but I got stuck with a middle seat.

Sun, Apr 28
CLE
Cleveland Hopkins Intl
NRT
Tokyo Narita
26h 35m
Sat, May 18
NRT
Tokyo Narita
CLE
Cleveland Hopkins Intl
41h 33m
$1281
Trip: 21 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,739 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
LAX
ICN
Excellent 8.6

Pros: The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there.

Cons: The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement.

ICN
HKG
Excellent 8.0

Cons: Food

ICN
LAX
Okay 5.6

Pros: The food is better than United, and the flight attendants were nice and professional.

Cons: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.

ICN
ORD
Excellent 10.0

Pros: Leg room. Food was pretty good all things considered

ICN
BKK
Excellent 8.6

Pros: Superb business class seats

Cons: Entertainment (movie) choices could be better.

Sun, Feb 3
CMH
Columbus
NRT
Tokyo Narita
28h 46m
Fri, Feb 15
NRT
Tokyo Narita
CMH
Columbus
26h 30m
$1349
Trip: 13 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,562 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
MIA
Mediocre 2.0

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

AMS
SFO
Excellent 9.6

Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Cons: Boarding could be better

IAD
AMS
Good 6.6

Pros: The constant smile conferred by flight attendants through the entire flight.

Cons: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.

IAD
AMS
Good 7.6

Pros: Gaps between seats are very narrow.

Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

TLV
AMS
Mediocre 2.6

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Mon, Feb 4
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
52h 11m
Tue, Feb 12
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
53h 36m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, May 16
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
42h 13m
Sat, May 25
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
33h 04m
$1554
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,014 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.8
Food
6.7
CAN
KTM
Okay 4.0

Cons: Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation.

CAN
DEL
Mediocre 2.0

Cons: I lost my bag, its untraceable right now . The airline was not that supportive and i haven't heard from them till now.

MNL
CAN
Mediocre 2.0

Pros: Plane left late from Manila and was asked to run to catch the connecting flight to LAX. Monitor did not work. Flight attendant/s were rude whenever their asking to stow away foot rest. Never say please. When I got to LAX, I needed to wait for the very last luggage for me to find out that my luggage was left in Guangzhou. No apologies whatsoever and was given a direction to file a report. Very sad experience.

Cons: Focus on customer service. More training with staff since they are dealing with different nationalities.

LAX
CAN
Excellent 10.0

Cons: I like this flight

CAN
LAX
Excellent 8.0

Pros: Overall, the service is good.

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

Mon, Mar 18
CLE
Cleveland Hopkins Intl
HND
Tokyo Haneda
60h 41m
Mon, Mar 25
HND
Tokyo Haneda
CLE
Cleveland Hopkins Intl
48h 17m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
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