$422 Find Cheap Flights from Cincinnati to Japan - Compare and Save

Dreamliner is an excellent aircraft. Great seats in business. Flight attendant Alex had a bored, sullen attitude in serving customers. Difficult to get his attention and very slow to respond to a simple request for water. Spoiled the experience a bit as the AA motto is “we’re here because of you”. Attitude needs some adjustment!

The best part was the staff. They are kind and gracious and made it a good flight.

Reasonable price, great service, highly recommended. i arrived well rested!

Since I traveled on my birthday, they gave me a gift and a card. How thoughtful and caring.

Great. Better than average US carriers on overseas flights. Still room for improvement to rise up the average Asian and Middle East airlines.

Our flight was canceled, then they moved us to a different flight number yet we didn’t receive notifications timely. We had to find out the latest on our own / later AA sent a text with the updated info..

They didn't tell me they changed my flight. So I got confused on what happened to my flight.

It was good overall. What I liked most was the restrooms. Compared to other airlines, the restrooms seem larger and look clean. The seats also look clean. The attendants are nice, except one time during the flight. I was sitting on aisle and a man sitting window. He asked an attendant for a snack. She told him to go ahead and get some snack from the section with food storage (I am not sure how it is called). So, I had to get up to let him get out from his seat. Why she did not bring him some snacks so that I would not have to move, I do not know... I was kind of surprised how inconsiderate the attendant was.

JOKE of a company with the most Ridiculous policies. JAL is amazing, KAYAK/UNDERPRICER is the worst company I have ever dealt with, NEVER AGAIN

Very comfortab flight. The flight crew and service was terrific. The food was average at best.

I was expecting to fly in a Japanese airline because that what I bought, very disappointed finding out the change of airline without any explanation.

Excellent. There were setbacks, but it had nothing to do with the crew. Mostly, mechanical which delayed our flight.

It was so disappointed trip by unexpected company's fault delay. It had taken 3 hours delay for mechanical maintenance plus another 3 hours for bad weather.

SEA HND sector internet only worked for the last 2.5hrs of flight….. never had this kind of incident with other airlines

12 of the 14 hours were in the dark, all during daylight. Didn’t use my light because it disturbed other people it was illuminating. 14 hours sitting upright in a cramped space was horrible.

I’ve always had pleasant experiences with ANA and that has made me a loyal customer.

UA discouraged people to choose seat on economy class by charging about three times of another airlines. For example, ANA will charge USD60 to choose an aisle seat but UA is charging USD 219.

Roomy airlines. Friendly staff. Timely service. Temp was warm during the flight.

The food was terrible and totally inedible. If you are flying with ANA/United bring your own food it was a long flight to be hingry

I thought I bought the ticket directly through Kayak not a 3rd party

The flight was over 2 hours late.. once we finally got boarded things were fine

Good flight. Connector flight was delayed so made a short turnaround in Atlanta which was stressful. Otherwise, great crew, Staff in ATL was very informative about the delay and ensured people their connections were fine. Notified the ones that were not. Great communication.

Seat was extremely hard which made even a short 1 hour 20 minute flight fairly uncomfortable.

Only water, tea or coffee served midflight, even to comfort seating. Man next to me needed two seats and took up a portion of my seat and Delta did nothing.

Delta made it easy, comfortable and timely. The crew was fantastic.

Zero updates from the pilots for 30 minutes in the tarmac

Delta flight attendants poorly managed the boarding process and overhead storage. My bag was checked last minute and no claim ticket was provided. My bag is now lost. Complete incompetence by all flight crew involved.

We were told our second flight was canceled, but it was not. We did not receive our bags for two days. I did not have my meds, so I was very sick for the first three days. Our house rental was $5700 for the week. Do the math. It will be difficult for us to fly Delta again.

3 hours late and all they have is was a $12 meal voucher. That’s not even enough to cover fast food.

Crew was not helpful. Other passengers in first class were over served blatantly over intoxicated.

Plane congestion resulted in a 1 hr wait from landing to arrival at the gate. This was in addition to also experiencing extreme delays on my incoming flight.

Flight was delayed 14 hours due to DC air show and weather. Missed connection to MUC.

The entertainment options on the seat back video boards were nice.

There was no WiFi available, there were mechanical problems with the plane and we landed at C 124, then the gate was switched to A 26, then all the way back to C126! For a 75 yo woman traveling alone, this was a difficult journey, indeed!

Teeny tiny bathrooms, crew was not realistic about when we'd arrive.

Very bad! They kept delaying my flight and wouldn’t do anything about it

IAD with the archaic people movers is just a place to be avoided.

Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.

The flight from Cleveland to Newark was great. The connecting flight wasn’t so good.

Check in and boarding were very easy. Quite good food and a complimentary glass of wine with dinner. The acoustics on the TV difficult at times, and the options extensive though not very updated.

It’s a good airline. Polite service and good communication.

Elderly female flight attendant was not customer friendly. There were only about 12 people on a regional jet that had about 60 seats. There were 8 exit row seats and none of them were taken. We attempted to sit in those seats and the flight attendant gave the standard " you didn't pay for those" so she would not allow us to move. What harm would that have caused ? They assigned seats to 5 of the 12 people in 2 rows, row 20 and 21. A simple friendly customer experience gesture of allowing us to sit in exit rows would have gone a long way in me having a very favorable impression on Air Canada. After that I have very poor impression of Air Canada and will not fly with them when I can avoid it.

Flight was delayed but the real issue is how long we sat after boarding. Space very limited for an overnight flight and seatbacks didn’t recline so it was almost impossible to sleep.

Flight was delayed due to mechanical issues with in-house entertainment. Strike one for the delay, strike two for no entertainment. Once we boarded we still had to wait while they tried to fix the entertainment system. Strike three was an issue with a passenger falling in the lavatory so no breakfast was served for economy seats. Not blaming the passenger but did the entire crew have to attend to one person? She walked off the plane by herself so she didn’t seem that bad off. Pretty much everything that could go wrong did but at least we got our luggage!

Worst experience ever. Flight was cancelled no one answering phones and no AC personnel at the airport. As a result I had to rent a car to get to my destination on time. Won’t be taking this airline for a long while.

Everything nice. Only nice staff and kind people. Thank you Air Canada. I will be back ❤️

They added a stop in Barcelona in the last minutes and lost my luggage….. I will never book with Air Canada again.

Pilot forgot his documents so flight was 35 minutes late in leaving. He had to go home to get documents!

Not hold up plane for one passenger who didn't get there on time so the rest of a full flight has to be concerned about connecting flight, me, and run to catch flight 😑

No Air Canada rep at the ticketing desk. Spoke with United (assumed partner) and they directed me to wait in the Air Canada line. I was 2 hours early for this flight since it was international. No one ever showed at the Air Canada desk so I spoke with United again and they said that Air Canada transferred the plane to them (truth?) and pulled up my ticket. The ticket was denied due to a carry-on limitation (is this real?). United cancel the flights and started to rebook but they said they had no authority to rebook since it was with Air Canada. After 3 hours of being on hold and speaking with multiple people at Air Canada they informed me that the United canceled my whole trip and marked it as a no show (again, 2 hours early). They refused to rebook or refund.