Daily cleaning, installation of cabin HEPA filters on flights from Ohio to Maine
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Scores according to KAYAK customer reviews
Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Cons: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."
Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."
Pros: "The crew was amazing this round I got good seats"
Cons: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"
Pros: "The crew was spectacular. My son and daughter-in-law (married the day before) were are the flight as well, and the flight crew went out of their way to welcome them."
Pros: "Crew was great."
Cons: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."
Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."
Cons: "Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down."
Cons: "Flight was delayed and our luggage is lost"
Pros: "We eventually got there"
Cons: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."
Pros: "Flight was on time and arrived a little early."
Cons: "I was seated next to a very large man (6’5” he said) and had no room in my seat. Thankfully the seats in front of us were empty and the flight attendant moved him."
Cons: "Ran out of snacks by the time they got to my row"
Pros: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Pros: "Took my carry on & checked thru Edinburgh. Now I have no meds, clothes or glasses. Very wrong. Others out on larger carry Ins."
Pros: "The crew were fantastic and tried their best the delay."
Cons: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Two ladies working in the aisles were very pleasant and nice"
Cons: "Takeoff accelerated too much... nicer to have a longer launch process"
Pros: "Efficient on board crew"
Cons: "Ground crew caused delay for unknown reason"
Pros: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Cons: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."
Pros: "everiding si so good thanks this is my 2nd time lovet"
Cons: "so organais tritment so good everiding lovet"
Cons: "The worst"
Pros: "Short trip"
Cons: "Very hot ride"
Pros: "great flight free movie going down"
Cons: "no free movie/tv coming back"
Pros: "The flight is short"
Cons: "Delayed from 930pm to 6am. Didn't tell us till almost midnight. Because of scheduling issues not weather or anything. The check in people had no idea what I was talking about when I tried to check in for my 6am rescheduled flight."
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "On time. Most important"
Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Pros: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Cons: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."
Cons: "All was well"
Pros: "Delta was so accommodating"
Pros: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Cons: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"
Pros: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Cons: "The hassle and the fact that we had to run to catch the new flight."
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"
Pros: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"
Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."
Pros: "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience"
Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Cons: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."
Cons: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"
Cons: "the seats are WAY TOO SMALL"
Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."
Pros: "The aircraft was much better than the originally plan which was delayed and then cancelled. Comfort seats and cleaner aircraft was a nice surprise after 5.5hrs of stranded time at the CLE airport."
Cons: "Delayed for 5.5 hours."
Pros: "Flight attendant was very nice."
Cons: "My 6 pm flight left at 8:19. Debris wasn't cleaned from plane between flights. Want some French fries? Lady had two barking dogs in first class. I was in first class. It wasn't worth the extra money we paid to be in first class."
Pros: "Flight attendants were competent."
Cons: "Air conditioning was extremely noisy."
Pros: "Smooth boarding, no delays, quiet easy flight, arrived on time and quick deplaning."
Cons: "My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon."
Pros: "A crew member saw me struggling to walk and offered a wheelchair, explained to me that I would be met with one throughout my trip. Her name was Donna!! Problem occurred when we got to Dallas."
Cons: "Instead of circling in the sky, they could have had the pilot take the alternate route he eventually took anyway, in the first place. My family and I still don’t know if we’re going to get a flight to El Paso/ stand by. So much 4 seeing my armyson before he deploys, recipient time waisted over bad decisions on to of everything else, entitled woman on the plane insults me on the lane for no reason. The crew was amazing though."
Pros: "The crew was great and I really appreciate how they accommodated a family with 4 young children"
Cons: "The attendants attitude."
Cons: "6 hour delay"
Pros: "Great airplane. Enjoy the 2 seat rows."
Pros: "The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us."
Cons: "Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this."
Pros: "My bag was lost!!!"
Cons: "To have my bag delivered"
Pros: "Pilot was very careful went around the storm that we could see from out flight nicely got us home safely. Great job."
Cons: "Even though I had a priority boarding I was told that I was suppose to stay with group 5. As a BA silver traveller I didn’t get the boarding priority."
Cons: "On time"
Pros: "Excellent service, friendly crew."
Cons: "Seats could be more comfortable."
Cons: "Departing on time...30 minutes late."
Pros: "Very professional and timely. My last six flights with American have been without a hitch and right on time. If I were a business traveler, which I am not, American Airlines would be my go to carrier. Quite satisfied with this airline and have been for a long time. Thanks!"
Pros: "Desk attendant was very kind, but clearly had no idea what to tell us."
Cons: "See previous flight post, another delay for mechanical issues, another round of poor communication."
Pros: "The crew"
Cons: "I just don’t understand how a flight can be delayed three hours from weather the day before. And, of course, we arrived and there was no gate for us. They had three hours to have a gate ready for us. AA fail!"
Cons: "See above"
Pros: "Check in"
Cons: "Missed connection"
Cons: "They charge for coffee."
Cons: "Supposed to leave saturday, but didnt cause the lady at airlines said i need a visa when i did not need a visa.now its tuesday in austrailia and im stuck in airport because quantos doest know where my bags are. This trip is turning or turned into a total disaster!"
Pros: "Standard AA domestic flight. Once we were boarded and underway, things were fine. Crew was friendly, the aircraft was cleaned on the turn from the prior flight, and we didn't sit on the tarmac too long when arriving at DFW. Normal operations for AA domestic."
Cons: "Unfortunately, normal operations for AA domestic means boarding 20-30 minutes late, which delayed the arrival a bit. In general, AA could provide more accurate updates and boarding information for their flights. For example, if the inbound aircraft arrives at the time my flight should be boarding, I want to see an updated departure time, rather than maintaining the "on time" status right up until five minutes before the new boarding time. Generally it takes 25-30 minutes to turn the plane for the next outbound flight."
Pros: "Crew was nicw"
Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Cons: "Now pay significant more for carry on bags for another mediocre airline where it is not significantly cheaper."
Pros: "Like my AA rides > 90% of the time. The usual prob is sketchy gogo service."
Cons: "Nogo gogo"
Cons: "Plane was dirty and crew inattentive."
Cons: "All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel."
Pros: "Short flight, nothing much to say."
Pros: "The crew on both flights to Cancun were very nice!! thanks"
Pros: "Speedy boarding, friendly crew."
Cons: "Seats are definitely cramped."
Cons: "Our connecting flight was late and they next flight left 5min early?! WTF! We missed the flight by 3min. 10 other people missed the flight too. Now our whole day is blown waiting nearly 6hrs for next flight."
Cons: "No preliminary information that no meals are included."
Pros: "Spacious aircraft for a relatively short flight. I usually take a smaller aircraft that requires us to check our luggage. I'm reconsidering where I will have layovers now."
Pros: "The gate agent was having a bad night because she did not get a break. I am platinum pro and would not upgrade me because she said I was not on the list but she put 2 people in first who were not even advantage members"
Pros: "Flight was smooth and ontime"
Cons: "Flight was extremely expensive."
Pros: "everything was on tyime"
Cons: "I selected an aisle seat because I have very bad anxiety and when I got there to print off my ticket I was assigned a middle seat. It was very uncomfortable"
Pros: "Good flight! Smooth landing!"
Cons: "The flight was cancelled without notification."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Pros: "That it went smooth and had room on the flight. Crew was good."
Cons: "Need more than just pretzels on the plane to give out"
Cons: "Took my bag for no reason, I flew there with it."
Pros: "Flights were on time. Airport was clean."
Pros: "The fact I made the flight"
Cons: "Nearly missing the flight that my luggage did not arrive with me that I had to go back to airport 6 hours later to get it!!!!!"
Cons: "The original flight was cancelled so we were stuck at the airport for nine hours. Then the replacement fight was a super old out of date place."
Pros: "All went very smoothly"
Pros: "nothing. horrible flight."
Cons: "Aweful experience. I waited for hours in the airport because there was no plane available. thank you for wasting my time. No food served on my first class flight. All airport restaurants closed down so no food available and yet American airlines left me stranded and hungry."
Cons: "Cancelled flight, not notified in timely manner. Delayed Five hours due to be placed on connecting flights instead of a direct flight which is what I paid for."
Cons: "Flight delayed about two hours"
Pros: "The flight from CVG to LAS pretty quick"
Cons: "Allegiance staff at Check-in staff are very rude AMD full of themselves, instead of explaining they expect every traveler know policies of allegiant, there are no boarding pass scanners and to print for you they want $5 if not they force to download their app so that you can get the boarding pass that can be read by TSA scanners ridiculous!!"
Cons: "I would have liked to have a drink of water for free!!"
Cons: "The landing. the approach was so rough. I've flown 6 times this year. And that was the roughest approach ever"
Pros: "I like I can pick seats."
Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "It was good quality for the price."
Pros: "Slight weather delay, no problem. We were assigned to seats with additional leg room that we didn't pay for, that was a nice & unexpected upgrade."
Cons: "I was a bit annoyed that my TSA Precheck was not included on my return ticket although I purchased the RT tickets through my Allegiant account that has all of that on my profile information. Feel like this should automatically have been added when tickets were purchased."
Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."
Pros: "On time"
Cons: "Crew unfriendly, sometimes rude"
Cons: "They would not refund the charge for a carry on I made in error. I did not have a carry on. Would not give me info as to where I could take my complaint so I guess I took it here. The guy at the desk was HORRIBLE"
Pros: "We finally got to our destination"
Cons: "Uhh not boarding and then the pilot coming on and saying "whoops we have to deplane since the weather is bad." Really? Why not just delay boarding instead of putting everyone through that. Terrible experience"
Cons: "Very dissatisfied with boarding and told we had to pay for our luggage but noone else did .I had prepaid for 1 incase I brought big luggage but I brought carry ones. So I was charged 100..but everyone else's was larger"
Pros: "Pilot was friendly"
Cons: "A little confusion about departure gate"
Pros: "The crew was amazing"
Pros: "I finally got home"
Cons: "We took off 3 hours late. No transparency about what the delay was or how long, they just kept stringing us along 30 minutes to an hour at a time."
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Cons: "I bought a flight that I had to end up cancelling - when I called to cancel - within the 24 hour period, they would not let me cancel despite text on my confirmation saying that there would be a free cancellation within the 24 hours. Extremely annoyed that there was a blatant miscommunication. I did not end up going on the flight but was unable to get a refund which seems ridiculous given that there was text on the website explicitly saying this was their policy."
Pros: "Getting off the bus!"
Cons: "2.00 for water! Overpriced everything! Crew was not nice. Kindness goes a long way. Not for this crew impatient and just rude to other passengers. We pay good money to ride on the horror bus!"
Cons: "Long wait due to plane speaker malfunction. Offered free drink pours on flight once we finally took off but it was a very small “2 sip” pour."
Pros: "The entire crew we're so accommodating and Robin was hilarious, made the hassle of traveling enjoyable and entertaining."
Cons: "Nothing all was great!"
Cons: "The flight was delayed 9 hrs. We were going to NYC for 2 days. We missed an entire day--- cut our trip in half."
Pros: "Great price on airfare"
Cons: "Long line for baggage check in"
Pros: "Flight crew were very polite and we received free soda. Free booze however would have been more appropriate after spending my entire New Year’s Day in an airport."
Cons: "Reviewed 9 hours because a crew member didn’t show. Was originally told 6 hours delay only 20 minutes before the flight was due to leave. Received two $8 meal vouchers and rude and slow service from the entire ground crew."
Pros: "Great airfare, great staff, etc. Cant help that the passengers are idiots ! Love this place."
Pros: "Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful."
Cons: "After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage."
Pros: "On time and very efficient"
Pros: "New plane!"
Cons: "Boarded too early!"
Cons: "Allegiant needs to put more than just school bus seats in their aircraft."
Pros: "- Good price, even with carry-on and larger seat. - Comfortable seats, despite no incline - better than major airlines."
Cons: "- No food or drinks. - No entertainment. Both are acceptable given the price. - Misinformation regarding flight delay, I was sent notifications and app updated to be 1 hour late. However on arrival, boarding time was as usual."
Pros: "The plane was clean"
Cons: "You have to pay to choose your seat, to have more than one carry on bag (literally of any size!!), and for any food. Nothing is complimentary. The seats don't lean back at all. No headrest adjustment for any sort of comfort. The seats are hard. We had a 30 min. Delay for some reason we were not made aware of and no apology was made. No Tv's or even a pocket in the seat-back in front of you. Basically if you can fly anything else other than this airline you are probably better off. Delta is basically the exact opposite of this airline and even American does way more. If I can help it I will never use this airline again."
Pros: "Great flight!"
Cons: "Price, service"
Pros: "Crew was nice"
Cons: "No wifi"
Pros: "Very efficient service... for a first experience we were pretty impressed because your review overall were not that great. Good job."
Cons: "The airline nickel and dimes for everything."
Pros: "They offered a direct flight from Cincinnati to Austin. The price was good, even though they charge for carry on."
Cons: "They land at the Austin airport, kind of. Once we landed they took us to a Remote terminal which required waiting for a bus to fill up and then take you back to the actual airport. There was no quick way for the bus to return and it has to drive for 15 to 20 minutes to get to the main airport. I took 1 complete hour from when I landed to when I got in my car in lot D."
Pros: "Great service and very clean plane. Staff did everything to accommodate everyone's needs."
Cons: "There was a lot more turnulance than expected which could have made for our shaky landing but the pilot did a great job regardless."
Pros: "Everything was good"
Cons: "Could of had more selections on the flight for snacks"
Pros: "Everything was great during the flight but..."
Cons: "We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel."
Pros: "Good for Domestic travels"
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Cons: "I didn't like how the air was turned off before we were allowed to leave the plane. It made it difficult to breathe with my asthma."
Pros: "Very smooth ride and attentive friendly staff"
Cons: "Snacks were over charged."
Cons: "No leg room!"
Pros: "The stewardess was great on trip up there and back!"
Cons: "Little bit bumpy ride in some spots"
Pros: "Great price ."
Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"
Pros: "Flight attendants were very kind."
Pros: "It's like taking the public bus during rush hour. Organized chaos. But I guess you literally get what you pay for so, yeah. The crew was awesome though. No qualms there."
Cons: "Disorganized boarding. Even the extra room seats are cramped. Bathrooms are a step up from a porta potty. DO NOT SIT NEAR THEM unless you plan on holding your breath the while flight."
Pros: "Very good flight crew. Cheerful. Nicely suggested a free adult beverage since we had the Allegiant credit card."
Cons: "Was an hour and half late"
Cons: "Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad."
Cons: "Still haven’t left after two maintenance issues on two different planes, one of which aborted takeoff."
Pros: "Crew was ok they seemed disconnected from the passengers"
Pros: "Everything was great"
Cons: "Serve drinks faster we didn't get a drink until we was 20 min into flight. I pay for first class expect a drink before we take off."
Cons: "Free wifi"
Cons: "Not sticking me next to a 400 pound man"
Pros: "One attendant did it all. And very well. Impressive."
Cons: "More snack options."
Cons: "We were delayed out of Chicago. I missed my connection and had to take an extra flight to reach my destination"
Pros: "Getting off the plane"
Cons: "I did not know I purchase a BE ticket. Was asked to pay $175 for the suit bag i had in addition to my computer bag. I was also place in a seat that does not recline. Very poor value at any cost."
Pros: "Service is great"
Cons: "But the plant look old and the seat are small"
Cons: "Long delay."
Pros: "Everything: ticketing, gate experience, boarding, service, comfort."
Cons: "No problems at all."
Cons: "Very cramped plane with no wifi/ movie options."
Cons: "Very delayed"
Pros: "Free coffee."
Pros: "Pleasant staff."
Cons: "Snug srating"
Cons: "United Express flies out of Terminal A at Newark (EWR) and routinely they do not have Precheck lanes open. Despite flying on the Saturday after Thanksgiving they only had one mixed security line open. When I asked TSA they said they simply weren't staffed to have a Precheck line open. Everyone was working diligently but this happens every time we fly United out of Newark. Traveling with 2 small children it is incredibly frustrating to have to go through the full security line, take off our shoes, and take all of our electronics out of our bags."
Pros: "That seats next to me were empty so I was able to sleep comfortably."
Cons: "That my ears don't work well, so it's hard to hear the movies."
Cons: "Not a fan of the snack"
Pros: "Not really impressed"
Pros: "The woman who helped me check in."
Cons: "The difficulty of on line check in with a bag to checl"
Pros: "The check in was great. The staff was very helpful."
Cons: "The plane was very small and hot. There was no space for even my legs."
Pros: "Boarding was seamless and quick."
Cons: "My seat was slightly dirty. No choice for a snack, which wasn't very good."
Pros: "Non stop. Directtv"
Cons: "3 hour delay."
Pros: "First a long wait for plane repairs in Chicago. Then the plane couldn't be repaired so we had to wheel our heavy bags to a new gate and wait, again. Finally a new plane arrived and we finally got on. Nothing free but pretzels and water, etc. No compensation. No movies so I had nothing to do, since I planned to watch a movie. Didn't bring my book."
Pros: "The crew was awesome."
Pros: "TSA was very rude in Cleveland."
Pros: "Nada fue un vuelo terrible , tardio el Aterrizaje espantoso!"
Pros: "On time...."
Cons: "Bigger plane than usual.."
Cons: "late> 6 hours, with an entire cast of characters that could not possibly care any less than they do."
Pros: "On time!"
Pros: "The services very nice"
Cons: "It's very good service"
Pros: "The airport"
Cons: "Crew allowed other passengers to put more luggage in than me. I had to go hunt for space. United cheated me."
Pros: "The crew worked furiously to get everyone her drink & snack. Boarding sequence was orderly."
Cons: "Most of the time, the weak link is in check-in. For CLE-ORD, too many huge personal bags & carry-ons slipped thru the process resulting in takeoff delay as the staff checked for overhead cabin space back & forth. Inside the jet, the crew had to look for cabin space, rearrange ridiculously large bags...in order to fit my backpack. More delay. Some "personal" items were larger than most carryons."
Pros: "Everyone was kind and on time"
Cons: "Lack of snacks"
Pros: "Easy and on time!"
Pros: "Plenty of time between flights"
Cons: "Boarding gate changed 3-4 times in 2 hrs!!"
Pros: "On time"
Pros: "Friendly staff"
Cons: "Not enough room, need more overhead baggage room"
Cons: "Deverted to Newark to get to portland"
Pros: "Smooth ride no delay"
Cons: "Kinda warm"
Pros: "Good flight. Nice seats plenty of room"
Cons: "Nothin. Everything was good."
Pros: "Row A"
Cons: "My checked bag was left in Chicago. Major inconvenience"
Cons: "I didn't like that they gave me an extra layover causing me to come into Portland six hours later than I was supposed to. I went from Chicago to Newark, when I was only supposed to go from Chicago to Portland."
Pros: "Staff at the customer service counter was much more helpful and accommodating than at the gate. They booked us on the next flight leaving and booked us on another connecting flight since we were going to miss our original flight due to the United delays."
Cons: "The flight was delayed and the staff at the gate was very unhelpful rescheduling our flights."
Pros: "I had a very pleasnt experience except the seat rows were SO small and my seat didn't recline. I am only 5ft 4in and I felt uncomfortable. The woman next to me was cleary very uncomfortable. This was my first time flying United in a while and I will definitely avoid UA in the future for long flights."
Pros: "The connecting flight from Dulles to Philadelphia was CANCELED AFTER we were half way, with very little concern how any of us would get to our final destination. We had to pay out of pocket to get a ride. Had I wanted to be on the highway I would have driven myself!"
Cons: "Offer free beverages, and snacks. Enlarge trays. Mandatory customer care classes for your staff."
Pros: "easy boarding"
Cons: "Stewards where non-interacting disinteresting, bored or who knows what, Plane was nor full, sat a seat most of the trip. SOOOOO Cold all the ladies around me were wrapped up, including myself"
Cons: "Free food and baggage"
Cons: "More leg room"
Pros: "I liked that with the super short layover I didn't have to change planes. That made the trip less stressful."
Cons: "Same as above. It was the same plane."
Pros: "Quick and cheap!"
Cons: "Not comfortable"
Pros: "Not much"
Cons: "Lack of timely communication"
Pros: "SEAT SPACE"
Cons: "Boarding zones designation. Payinng for a snack pack or even a softdrink/water. Pushing your card up n down the isle. Paying for carry on."
Pros: "The whole experience was simple and easy"
Cons: "Babies crying the whole trip"
Cons: "Late boarding both flights. Pay only refreshments"
Pros: "Staff were friendly."
Cons: "A basic seat should not cost extra money. Nor should bottled water."
Cons: "Paying for carrying a bag and for snacks. They aren't any cheaper than other major airlines when taking that into account. Do not recommend."
Pros: "The service was efficient and friendly."
Cons: "Not a thing."
Cons: "After spending 8 hours at cvg airport what else can i tell you"
Cons: "It was a bumpy ride and coffee should be free had to pay 3 dollars"
Pros: "Did not have food or entertainment"
Pros: "It seemed that we were on schedule for departure."
Cons: "We pushed out from the gate and then had to return to the gate to pick up tardy passengers. Allowing them to board and then prepare to depart again took approximately 1 hour which is an inexcusable delay."
Pros: "Leg room"
Cons: "Nothing for free, not even soda? come on"
Pros: "Te erything was fine"
Cons: "No complementary beverages"
Pros: "Landing was perfect"
Cons: "No wifi"
Pros: "Girl at checkin was nice."
Cons: "Wish you had boarding pass on mobile phone so wouldn't have to stand in line to get pass"
Pros: "had to wait over an hour for my bag to arrive at baggage claim. Horrible since it's cheaper to check than carry on. Can't depend on prompt service @DFW."
Cons: "Refreshments are pricey. No on board entertainment."
Cons: "There were several delays."
Cons: "Delayed for 3+ hours"
Pros: "Timely departure"
Cons: "Paying for a seat assignment"
Cons: "We departed late and not on schedule"
Cons: "No drinks and no snacks"
Cons: "luggage retrieval took almost a full hour"
Cons: "We sat on the tarmac waiting to pull up to our assigned gate because another plane was parked there. We waited 1.5 hours for the other plane to board and take off! Seriously?? Who scheduled that? We were a little early in arriving, but it caused many people to miss their connecting flights. And others missed their transportation reservations. An hour and a half?!?! Ridiculous!"
Pros: "Was a good trip. Things went smoothly as you could expect with 250 passengers."
Cons: "Can't really think of anything negative"
Cons: "Pay for my hand luggage that was notting for $40.00"
Cons: "Seating too cramped"
Cons: "The plane was delayed to start. When we got to Denver we had to sit and wait over an hour to get into a gate."
Pros: "Most affordable way to travel Keep the prices down"
Cons: "3 loud drunk women behind me"
Pros: "My bags was lost didn't even offer any thing to compensate me for the risk inconvenience that I had to spend 100.00 I already paid for my baggage can I get a refund too"
Cons: "no amenities"
Pros: "Cheap Fare"
Cons: "No soap or paper towels in the commode area!!! Forced to use Germ X to cleanse our hands! Had to pay an additional amount for a seat and carry on? Was not made aware of that during booking!! A pillow would be nice!"
Cons: "I wish you will take cash payments for meal purchase"
Airlines flying from Ohio to Maine have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ohio to Maine
Masks required on board, masks provided on flights from Ohio to Maine
Social distancing seating
Middle seats unavailable to book on flights from Ohio to Maine
Testing for antibodies, testing for symptoms for flights from Ohio to Maine
Waiving of change fees. Search flexible flights from Ohio to Maine