Find cheap flights from Omaha to Aguascalientes

Pros: "Comfortable and safe flight."

Pros: "I never boarding this flight."
Cons: "Better communication skills."

Pros: "Flight attendants were nice"
Cons: "The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all."

Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"

Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."

Cons: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."

Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"

Cons: "Better accommodation for handicap passengers."

Pros: "good service"

Cons: "It was great"

Pros: "Nothing. Delta cancelled the flight with no explanation, and ruined our last day in Omaha."
Cons: "An explanation as to why the flight was cancelled, as well as help with finding alternative accommodation. We had to fly back very early via Atlanta, and spent the day in transit, which forced us to cancel a reservation in Omaha and erased our ability to enjoy the final day of activities there."

Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Cons: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."

Pros: "The great job the crew preformed."
Cons: "older plane - seats were not comfortable."

Pros: "Quick boarding, extra space to put things in front of you"

Pros: "Great entertainment, nice leg room!"
Cons: "Food was a disgrace - very low standards. Ate only snacks through the entire flight"

Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."

Pros: "Television"
Cons: "No drinks or snacks"

Cons: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."

Pros: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"

Cons: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."

Pros: "Incredible service, great entertainment options, comfy seats"

Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."

Pros: "Delta is always great to fly on, but this was not the best.."
Cons: "We had delays EVERYWHERE. What is usually a 40 minute flight from Birmingham to Atlanta took an hour & 25 minutes. Once I landed, I had to connect allll the way on the other side of the airport. Once in air, things were fine, just hot. However, due to weather, we had to fly for an additional 45 minutes in the sky. The crew was as nice as they could be in that situation just overall a frustrating."

Pros: "Timely, organized, polite staff and pilots. Delta gets 5 stars all around."
Cons: "WiFi wasn’t working but we were informed so not really a negative just an observation."

Pros: "I liked getting home"
Cons: "I didn’t like the delays without warning or any benefits at the end."

Pros: "Great. Love first class whenever price allows."

Pros: "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."

Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."

Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"

Pros: "The seat in Comfort+ was comfortable. The crew was very professional and also friendly and pleasant. The flight departed on time and arrived early."
Cons: "Food was mediocre."

Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."

Cons: "2 hr delay"

Pros: "Not applicable"
Cons: "The flight was delayed twelve hours and was not given any compensation even though i had to stay the night at the airport with no blanket or pillow and no freebies of any sort. The gates kept changing. I got up to move to the correct gate at least four times during the night. The next mornings flight was behind schedule as well. I want compensation for my poor delta experience."

Cons: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "My comfort zone seat"

Pros: "Ontime boarding, few minutes delay made up enroute for ontime arrival."
Cons: "Cabin service interrupted by turbulent weather."

Pros: "Only 15 minutes late"
Cons: "Like everyone, I dislike the tight seating."

Pros: "Service was great, flight was excellent"
Cons: "Delay"

Pros: "Delta did a great job - you absolutely can not complain about the food/drink service as they are seemingly constantly walking through the aisles to offer more food and drinks. The coffee is kind of lousy, but I'm sure it is a tremendous challenge to serve good coffee on an airplane."
Cons: "My entertainment system was essentially broken - one of the crew members was very helpful in helping me try to fix it and then giving a voucher for what I thought was a reasonable amount."

Pros: "On time"

Pros: "Good flight. Typical air travel"

Cons: "Two overhead bins burst open during takeoff. it's pretty scared when luggage could potentially come flying at your face."

Pros: "Arrived on time crew worked had"
Cons: "my seat was BAD , no recline- right by bathroom one of which was out of order."

Pros: "The flight was delayed, and delayed again, and finally delayed to 18 hours after original takeoff time. I was rebooked on a flight for the following after, and that flight has been delayed twice so far. Never again will I fly Delta."
Cons: "That I never made it to my destination"

Pros: "We had 35 minutes from landing in MSP to takeoff for BOS. We came in on gate C20 and our departure was for C5. The gate person could not confirm the gate so we hailed a vehicle to take us. The driver added 2 more to our cart which slow us down appreciably. We got to the gate and they hadn't started boarding. My wife went to the Ladies Room and I walked over to the desk. The boarding flight was going to LA!! Our flight was going out C11! I had to ask a woman to go into the restroom and yell for my wife to get moving! We made it but I don't know how. Typical Delta!!!!"

Cons: "I'm not sure how you lose a bag on a direct flight from Atlanta to Denver, but Delta found a way to do it. They didn't even put my bag on the plane and had to send it with the next one coming. To their credit, they did drive it out to my house when it got here."

Pros: "Friendly crew. Good price. Upgraded to comfort seating without charge since I'm a Delta sky priority flier"
Cons: "Seats uncomfortable."

Pros: "Crew friendlynesd"
Cons: "Paying a little more attention to the seating. Not everyone was socially distanced. Seat rows were unequally distributed: some were all full others were too empty."

Cons: "Was not able to travel because of the virus, I was suppose to visit my parents"

Cons: "I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ... thank you"

Cons: "This part of the flight was good, Mexico City to Los Angeles was terrible."

Cons: "Departure delayed. Seat does not recline. Not even a good foot rest. On first class."

Cons: "Checking in took a while in Aeromexico."

Pros: "The crew was amazing. Made my mom feel welcomed and special."

Cons: "Attendants were rude or looked at me like I was inconviniencing them. Not good service at all."

Pros: "Nothing"
Cons: "Poor scheduling"

Pros: "Disponibilidad y ayuda del personal desde el primer momento que llegas a la ventanilla a documentar. EXCELENTE!! servicio."

Cons: "I don’t like the food"

Pros: "service excellent,staff excellent."

Cons: "They are changing their procedures and there was a bottle neck to do the check in. In previous years it was ok, this time it was terrible."

Pros: "I loved to have a very good meal, a nice tv that worked after all, there was a blanket"
Cons: "I didn’t like the headphones, the line to the bathroom was always very long because there was only 1 bathroom to all the plane"

Pros: "good customer service,take care everything ok"
Cons: "no problems at this time"

Pros: "The services and attention were very good. The flight was in time."
Cons: "I do not have any negative feedback about this travel. I felt good about it"

Pros: "Excellent customer service and they actually served us delicious dinner, no pretzels nor peanuts ...very impressed !"

Cons: "I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage."

Pros: "Comfortable and arrived on time"
Cons: "México has wonderful food, their airline should highlight that"

Cons: "For a 5+ hour flight, no entertaintment, no movies, headsets did not work, no air conditioning, poor service, bad food."

Pros: "service was good"
Cons: "There was no Wi-Fi even though there was signs in the plane of Wi-Fi availability"

Pros: "Seat was good."
Cons: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."

Cons: "The flight schedule is unstable. We were in the lounge and didn’t hear any notice of the flight. Almost missed it."

Pros: "Friendly staff. Snacks."

Cons: "The departure was not at the indicated time, I lost my connection in Mexico City. And I arrived 5 hours late to my final destination."

Pros: "The professionalism of the AIRPLANE crew!"
Cons: "Aeromexico planes are very old, not equipt with technology that passingers needs such as power chargers, etc. I loss my connection to San Francisco because the Mexican Aduana was too slow and very bad organized !! I needed to wait 12hs. Until I was able to get my connection...,crazy!! No really any accommodations from that company to their clients."

Pros: "nothing"
Cons: "2 1/2 hour wait in line to check in. then had to rush to gate to make it 10 minutes before take off. Charged us $50 for I am not sure what. Only had 2 carry on bags Had reserved earlier seats but was not honored. Sat in last row on plane next to bathrooms. I will never take this f....n airlines again. Rather pay more or be inconvenienced than deal with this incompetent, greedy so called airlines."

Pros: "Nothing Aeromexico personal was rude again"
Cons: "They said that we need to paid them the baggage’s and didn’t want to solve the situation. Be Aware if you book a trip with this two airline as you will finish paying twice the baggage fees. THEY STEAL YOUR MONEY!!"

Pros: "Service was good, airplane was comfortable, and each seat has a TV with a good selection of complimentary entertainment."
Cons: "$25 checked bag fee on a flight from USA to Mexico."

Pros: "service"
Cons: "food and seats not comfortable."

Cons: "It took 50min literally to be able to get off from the airplane after it had been landed on time because it was raining so hard and the airport could not send us the step machine. So I lost the original flight and kindly Aeroméxico changed to the new flight. But that flight was delayed also. It was a bad experience totally."

Pros: "Nice airline. Would haoouly ride again."

Pros: "Thr dervicr"
Cons: "I have to pay $60. Dollars"

Pros: "Security"
Cons: "Confort, FOOD"

Pros: "Flight went smoothly, no delays. Friendly staff."
Cons: "I got tired of getting crossaint sandwiches for each meal on flughts. Didn't like having to go through customs in Mexico when I was just catching a connecting flight."

Pros: "I liked that they are attentive as my mother needs special attention for her disabiljty"
Cons: "We had a delay coming back due to a passangee that refused to get off and they kept us with no ac on...and getting back there was no one to help my mother with a wheel chair as well or our luggage"

Pros: "The crew onboard were very nice and attentive."
Cons: "At check in, they had me stand in the same line three separate times. Aeromexico personnel were very rude and even threatened me that I would not be able to fly. They were very inflexible and made me feel that they don't need my or anyone else's business. Even the supervisor enforced the rude behavior of the check in staff."

Pros: "The flight was ok, but it was delayed for long time :("
Cons: "Flight was delayed for over 2 hours."

Pros: "Crew was very nice, food was adequate. Smooth flight!"
Cons: "The plane was old and extremely filthy. In flight entertainment was lacking, given the flight was over 3 hours I had expected more options."

Pros: "Boarded quickly"
Cons: "I ended up sitting on the last row that doesn't recline...it was only an hour flight, so it was ok but I can't imagine how it would be for a longer flight. In addition, you have to pay extra to pre-chose a seat."

Pros: "Crew was rod. Need more people to help check out people"

Pros: "Check in was fast and with attention and good information about connections"

Pros: "Good .service at boarding."
Cons: "They made us wait for a long time to get off the plane.."

Cons: "We never took this flight our flight from Toluca to Gualarajara was delayed from 11:40 to 4 pm. Areomexico to ensure that we made it home sent us from Toluca to Monterry to Mexico City to LAX. longest day ever."

Pros: "Everything was ok."

Pros: "The crew were very professional, I liked the free entertainment system available ( movies, music, etc.), and the meal service was good. AeroMexico gave me the best rates from Chicago to Buenos Aires. The crew kept a good schedule, arriving and departing on time."
Cons: "Nothing to complain about. Everything was perfect!"

Pros: "The lady in the front desk in Houston was very helpful. In general I liked the whole trip tllll my destination Guadalajara."

Pros: "The price and the times available."
Cons: "That they move you around and can clearly or you have to go down to a bus which is late and you have a short time to catch the bus."

Pros: "Actitude of the ground crew"
Cons: "the bad mood of the flight crew"

Pros: "Overall, I was impressed with AeroMexico. The first flight (the largest plane) was great; comfortable, fairly roomy (considering planes these days) and free setback entertainment (makes such a difference!!!) And a few glass of tequila. The other connecting flights weren't quite as comfortable, but overall quite pleased with Aeromexico and the staff. Also, on the way home the flight was delayed but they made up the time and we arrived just about when we were originally scheduled to. I also liked that they had very pleasant staff (in wheelchairs) who were readily available and easily visible to help direct or answer any questions."
Cons: "The 7 hour layover in Mexico City. Ugh!"

Pros: "nice new plane, lots of room"

Cons: "No fuel available"

Pros: "Appreciated the opportunity to upgrade at a reasonable price because the flight was so full"
Cons: "The "Miami based" crew were a little abrasive"

Pros: "The entertainment options was awesome used the on board wifi and the flight cruised by"
Cons: "Boarding and deplaning is always such a hassle"

Pros: "The crew was very helpful."
Cons: "Sears are pretty tiny for comfort"

Pros: "Crew"
Cons: "Seats small"

Pros: "The crew was great!"

Pros: "Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class."
Cons: "I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon."

Pros: "Crew, seats, and smoothness of ride."
Cons: "You have to pay for seats to sit with your travel partner."

Pros: "I could lean the seats back and you get one free carry on with no additional charge."
Cons: "Serve better snacks, don’t make flyers use their own device for the entertainment. The seats don’t have charging ports so by the time you reach the destination you need to recharge"

Cons: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."

Cons: "The crew, could have paid attention to their guest. It was terrible, this flight reminds me how much I enjoy flying Southwest, instead of American Airlines. The only reason that I flew this airline, was because It was free with Points"

Pros: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Cons: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"

Pros: "Delayed 4 hours. Strung along the entire time. Awful experience. Inability to get hotel."

Pros: "Yes"

Cons: "We had no WiFi service on board for the whole flight even tho we were told it would be available. Not a big deal but only thing to improve"

Pros: "The flight was comfortable and the crew were very nice."
Cons: "I didn't look like that we had to board outside because a flight going to Texas was late."

Pros: "On time."
Cons: "No overhead. No crew interaction getting on or off plane. First time in 55 years no crew at door as deplaned."

Pros: "I am handicapped so I was concerned about my walker and ability to use stairs etc. The crew on the plant and boarding area couldn’t have been more helpful. I was impressed by the comfortable seats and friendly stewardesses. After the plane landed the first officer went to get my walker so I didn’t have to wait."
Cons: "LAX"

Cons: "Horable...never ever use AA"

Cons: "Took off 40 min late without explanation"

Pros: "Everyone was courteous. Flight was on-time."

Pros: "Flight on time"
Cons: "No power outlets our video screens at seats. No food served on 4 hour flight."

Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."

Cons: "Was unable to get our bags for over 45min following the flight, due to the fact that there was no one working at any of the counters."

Cons: "Too cramped."

Cons: "Not BA's fault, but I didn't like the long flight. I liked the pillow and blanket provided."

Cons: "Flight was fine but took 20 minutes to find a gate agent at DCA to let us off the plane."

Cons: "The boarding process."

Cons: "Kiosk sign-in tried to sell several upgrades prior to issuing boarding pass. Very irritating! Seating was very cramped"

Pros: "I wish I had caught his name, but our flight attendant was extremely kind and provided great service. Even came through the cabin prior to landing to thank everyone."

Pros: "Flight was great. Crew was very attentive and the flight was under booked giving my wife and I an empty middle seat. The entertainment was vast consisting of movies and TV shows to pass the time."
Cons: "n/a"

Pros: "Friendly staff."

Pros: "Good flight attendant. Flight landed earlier than anticipated."
Cons: "They nearly took my carry on with the other checked bags when leaving the flight. It clearly had a carry on tag. Unforced error!"

Pros: "The crew was very friendly with our girls and accommodating with switching around our seats so we could sit together."
Cons: "There weren't any screens, which surprised me since our 3 other flights had them, and we unfortunately didn't have a backup plan. Our kids were disappointed. Also in order to sit with our young children we were only given the option to sit in the very last row that doesn't recline which was difficult seeing as the flight took place in the middle of the night according to our bodies. No actual food was provided despite it being a 6 hour dinner time flight."

Pros: "Airport staff were so helpful, they helped my mom out that needed a wheelchair, the American Airlines staff were also so helpful changing seats"
Cons: "The food on the plane was not very good. Also having to pay for checking are bag was annoying. We thought using our American Airlines card would pay for the baggage but they said it wasn't covered ...."

Pros: "Crew was exceptional (as usual), everything ran smoothly and on time."
Cons: "It doesn't make sense to board from the front of the plane backward. I know this is not an AA thing, but a way to make customers paying more feel more special by having the privilege of sitting on the plane longer...but it's really silly."

Pros: "The crew seemed to be as frustrated as we were."
Cons: "The flight was delayed, then we had technical difficulties, the cabin was 90 degrees. It was awful."

Pros: "Service, flight experience, entertainment"
Cons: "Checkin Personal It was delayed 4 hours"

Pros: "It was all good.it was"

Pros: "The crew did the best they could."
Cons: "The 767 is no longer feasible at the load factors that the airline is using for it. Although the seats had been re-furbished, the overhead space is completely unsuited for roll on luggage and so, can't even come close to accommodating the number of bags that are brought on to any flight close to capacity. I would think that it would be beneficial for American to waive the checked baggage fee on any 767 flight to keep from boarding delays due to lack of overhead space. Also, on this flight we had the added problem of a maintenance issue. The flight departure kept getting pushed back in 15 minute increments and there appeared to be a disturbing lack of knowledge of what needed to be done and the time it would take to finish the repair and more on the paperwork to release the plane. We were kept in cramped and uncomfortable circumstances for 3 hours for a 2.5 hour flight.. This was a bad experience."

Pros: "Price, boarding process and seats were good"
Cons: "Crew was border line rude, and for sure neither attentive nor pleasant, food was really really bad."

Pros: "I fly this route with American pretty often. The cabin crew was good. Everything else seemed sub par."
Cons: "Our take off was delayed, officially due to fueling the plane, but if the plane wasn't fueled ahead of time, someone failed to do their job properly. Also, while I'm starting to think that A320s just suck mechanically for landing (they always seem to land harder than a 737), this one seemed a little extra rough."

Pros: "Terrible"

Pros: "The crew were helpful and as I have a disability they gave me a chair with moreegroom and closer to the exit."
Cons: "It took a long time before they offered beverages, we were in the air for more than 1.5 hours before they came by to offer drinks"

Pros: "The first leg of trip had a newer aircraft......potentially due to the "mechanical delay" that started the fiasco."
Cons: "I don't usually do reviews, but this experience has prompted me too. I usually pick American over other airlines even if the price is slightly higher but after this last fiasco I doubt I will fly with them again. From the start of the trip there was a delay. I was told that I would have to stay in a hotel in Charlotte because I would miss my connecting flight. I agreed and waited for my flight that was nearly 2 hours late. I arrived in Charlotte and retrieved my bag as instructed and went to the counter. The lady then stated that it was probably best if I tried to get on the last remaining flight even though it showed sold out because "there have been delays all day and plenty of people have been missing their connecting flights". So I rechecked my bag and headed to the game. This flight was delayed, as it was the last for the night, so that all the connecting flights could be made. Okay, that is fair enough....even though I didn't get to board and now I no longer had my bag as this is now on the plane. 30 minutes after the plane left I finally get my voucher for motel along with a $12 voucher for food that can only be used in the terminal restaurants......which are now closed for the night. After 30 minutes of trying to contact the hotel for shuttle information I was advised that they were no longer taking airline vouchers. I , again, approached the ticket counter and I was advised that I "would just have to wait because there are no rooms in the system at this time." And none of this instruction seemed professional or accommodating. After another hour I was approached that now there are no other options in their system for accommodations and I would have to pursue options on my own. So......the higher priced one way ticket just became $100 more at no fault of my own."

Pros: "Better than I thought it would be."

Pros: "Great crew is what made the short flight awesome!"

Pros: "Very friendly. Quick & semi efficient."
Cons: "Need bigger chairs for bigger people."

Pros: "The gate crew in Roanoke were professional and helpful. The next day's flight was on time and uneventful."
Cons: "The flight attendant was unfriendly at boarding. He did not say or play any pre-flight safety announcements. We were told the flight might have to refuel in Richmond due to major weather delays in LGA. When we were landing they said they expected a refuel and a quick turnaround in Richmond. On the plane after landing, I learned via my phone's internet the flight was cancelled. They never announced it on the plane. At the final moment before we disembarked, the crew told us to be sure to take our belongings. When we landed, Flightaware showed delays of 45 minutes at LGA. AA never took responsibility for the problem though the gate crew mentioned they canceled the flight because the crew was going to be over their maximum hours. AA really couldn't plan to allow for up to an hour delay? I feel disrespected and even deceived. Although it was clear that flight attendant really needed to get off that plane. At the gate, we were told there were no available flights to NYC and were stranded overnight in Richmond. AA did offer a hotel pretending it was a courtesy since they claimed the problem was weather related and not theirs. We chose to stay with relatives and were told AA could only provide transportation from the airport which we did not need. We often have problems and cancellations on this route from when it was branded a US Air route to the present, but this was egregious."

Pros: "The crew was fantastic as always and put people at ease even in the midst of a pandemic."

Pros: "Not much"
Cons: "Small seat for first class; no inflight entertainment; terrible meal; lost baggage."

Cons: "The plane was not stocked appropriately- ran out of mist drinks."

Cons: "Nothing"

Cons: "The lady at the boarding gate at newark airport was extremely unpolite and with a very law service attitude"

Pros: "My original flight and rebooked flight were both canceled, then this flight was delayed. Even with the extra time, we still sat on the runway because paperwork wasn't in order. It was just a mess."
Cons: "I had to rebook my own flight and considering the plane was already delayed, it should have departed as soon as we left the gate."

Pros: "United’s crew were the sweetest. They knew I looked so tired, they took care of me and everyone on board!"

Pros: "Arrived a few minutes later than scheduled but no fatalities or interruptions."

Cons: "Flight was cancelled due to weather. Earlier flight delayed twice for take off."

Cons: "That I could only have one carry on an my purse was considered two, really and it was a small purse."

Pros: "Nothing"
Cons: "I got dumped the day before I was supposed to fly to see my girlfriend. There was nothing I could do about taking the flight anyway. Because I needed fly as cheep as possible, I used you to book my flight. I tried to get a refund, but found out with fees it was going to cost more than I paid for the ticket."

Cons: "Flight was delayed 2hrs"

Pros: "They loaded the plane quickly."
Cons: "They don't enforce the carryon bag size. Overhead bins filled with large bags."

Pros: "good flight"
Cons: "no entertainment"

Pros: "On time. Friendly crew"
Cons: "Very tight. Not food except snack."

Pros: "Plane was on time and even landed early"
Cons: "The gentleman sitting next to me held his duffle bag on his lap the whole flight. Take off and landing included. Take off I thought no big deal, but when it was time to land the flight attendant actually looked right at him and said nothing.. When I put my tray down, there was sugar and coffee stains on it. Luckily, I had a wet wipe to wipe it off. The attendants were not very friendly and I was disappointed with them. It just seemed like they were in a hurry. Note this was my flight from Omaha to Chicago. NOT the connecting flight Ord-DCA."

Cons: "Lack of space in economy....might as well box each one of us up and stick us in the cargo hold."

Pros: "My flight was changed several times and I almost missed my connection flight international departure. But a lady at 800 customer service took care of everything. Local United personnel at Omaha airport is lack of customer service and handling knowledge."
Cons: "800 number"

Cons: "You forgot my TSA"

Pros: "people were polite and nice"
Cons: "cramped seating"

Pros: "The plane didn't crash"
Cons: "You pay for everything- including wi fi. Cheapest, saddest flights I've ever had. Never again flying United."

Pros: "All perfect! Amazing how much nicer flight staff was!!"

Pros: "Crew and staff were helpful along the way. I had a pleasant experience overall."

Pros: "Boarded on time"
Cons: "Late to mke!"

Cons: "I never made it to Helena. Flight was delayed 2 hours so I missed my connection and had to fly to an alternate airport and buy myself a rental car and hotel room."

Pros: "Nothing really."
Cons: "The fact that my bag got sent to LAX."

Pros: "Absolutely nothing."
Cons: "Boarded plane with my 8 week old baby. After getting settled had to deplane due to mechanical issues. Then I stalled feeding as he has to nurse during takeoff to relieve pressure. Airline kept slightly postponing it so wasn't comfortable nursing as I needed him to eat during takeoff. But no realistic time was ever given. Eventually they cancelled flight and they rebooked next day. Then united realized they would have to give travel vouchers / hotel if flight was cancelled so they re labeled it "delayed" to avoid putting everyone up in a hotel. 13.5 hrs of a delay overnight is not a delay and deserves better treatment! To add insult to injury, my GATE checked stroller took 45 min to come up to the top of the jetway. 45 minutes! I had to ask 4 times with a screaming 8 week old with nowhere to set him! The kind girl kept paging down to them but nobody would bring it up. It was absolutely horrible. Then today at check-in they couldn't figure out how to print the infant boarding pass which ultimately took 30-40 min of the lady trying to no avail. I arrived 1 hr 10 min early to my flight and nearly missed it due to United. The issues with printing my "infant voucher" caused me to have to run through the airport and frantically collapse stroller to make on time. With zero sleep thanks to the debacle the night before. Beyond disappointed and believe should be compensated for this experience."

Pros: "Airport and crew on ground and in flight very nice"
Cons: "I'm a big guy and plane just to small"

Pros: "United wide body jet was roomy and comfortable. Even sitting in the middle seat between two strangers was not awkward or uncomfortable Easy boarding and helpful attendants on board."

Pros: "Almost didn't make my connection."

Cons: "Wifi didn't work"

Pros: "Everyone was beyond helpful and wonderfully nice."

Pros: "The flight attendants are super duper nice. Like so nice. Too nice."
Cons: "The chairs will make your butt go numb after awhile. It's inevitable. The snacks are god awful packaged poison BUT the beverage selection is vast which it pretty dope."

Cons: "The seats on the 737 are uncomfortable."

Pros: "Quick and easy boarding, friendly staff, On time/early to arrival"
Cons: "Not a lot of space for passengers- even someone small like me at 5'2 and 120 lbs. Flight was also a bit turbulent"

Pros: "I like the many options that I had to choose from for my filghts"
Cons: "That I could get my seat assignment when I place the reservation"

Cons: "No snacks...free"

Pros: "Helpful crew"

Pros: "The United staff I interacted with were some of the friendliest people I'd worked with all day."
Cons: "Our first flight was delayed, which meant we'd miss our connecting flight. We were moved to a flight that would leave us in the airport for 8 hours. I called and someone got my onto an earlier flight, but when we showed up at the gate, we found out she hadn't finished the transaction and now there weren't enough seats for us. We were supposed to land in RIC by 2, but by the time we got a flight (which was again delayed), it was almost 10pm. The only helpful person I dealt with was John, who took my call to get us on another flight."

Pros: "Our flight was on time. Economy plus seats were roomy. Also, we had gate checked car seats and the pilots waited to ensure that they were delivered before de planing."
Cons: "My only complaint was that there was no food for sale. We had 2 hungry kids and we only got some free pretzels and a drink. It would have been nice if there was a snacks to purchase."

Pros: "View out the window"

Cons: "Delayed at Chicago for 8 hours before they canceled the flight. It was beautiful & Sunny in both Chicago (depart) & Omaha (arrive) all day. The flight was most likely canceled because of an incoming flight that never arrived. Stayed at hotel on my own dime after wasting an entire day. Completely unacceptable and will never use airline for this route again."

Pros: "Smooth boarding. Friendly crew. Got us there on time, despite a late start That included a gate change."
Cons: "Was asked to check my carry on bag, because the flight was full. Meaning they sold the seat I purchased for my wife (who was unable to make the flight). I did so, but when I looked in the overhead bin after the flight, it was empty. When we arrived in Denver, I waited at the baggage carousel, watched everyone pick up there bags, until there were only 5 or 6 bags going around. I then went to a counter behind the carousel and asked about my bag. I was only then told that my bag had been there the whole time I was waiting."

Pros: "The crew members were friendly and efficient."

Pros: "People were very nice and friendly"
Cons: "Flight was rough & delayed"

Pros: "I always appreciate a nice smooth landing."
Cons: "The caramel wafer served with the beverage in flight."

Pros: "On time"
Cons: "The older female attendant was extremely rude . Noted her inability to communicate with an obvious mentally challenge teenager. This attenders needs to retire she appears to be very tired of her job giving United a very poor image."

Pros: "I did not like anything. Please people don't book through kayak. Scam website"
Cons: "Flight delayed. Stayed at airport for more than 2 hours. Baggage lost."

Pros: "All the staff working for United Airlines are very professional and caring. Wifi onboard was fantastic!!"

Pros: "It was ok"
Cons: "Not being in first class"