Find cheap flights from Ontario to Sicily

Pros: "Crew was nice"
Cons: "Nothing really"

Pros: "Crew was great, cabin was clean"
Cons: "Wi-Fi was very spotty."

Pros: "Crew was great!"

Cons: "Nothing"

Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."

Cons: "Flight crew did not enforce mask mandate"

Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."

Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"

Pros: "Delta Comfort Plus is always great !"

Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"

Cons: "After 1 hour, still sitting on the tarmac waiting to get to our gate."

Pros: "Quick and easy boarding and departing. Wonderful and friendly staff."
Cons: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."

Pros: "The airplane looked old. There was no entertainment available on the flight from AMS to SVO, but definitely more leg room then the newer airplanes. No having entertainment available made it a very long flight."
Cons: "No entertainment available."

Pros: "I reached y destination."
Cons: "One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service."

Pros: "Flight was above average, on time"
Cons: "Nothing really. It was a short flight"

Cons: "Add A Display Board For When Cabin Sections Are Boarding"

Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"

Pros: "The crew was amazing"
Cons: "Ran over 2 hours late with no explanation"

Pros: "Crew very efficient. Greeted us with a smile. Movies sere good but hard to hear."
Cons: "Tried to get comfort seats but sold out way ahead. Long trip for not much leg room."

Pros: "Comfortable and clean plane, crew professional and nice."

Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."

Pros: "Comfy seats, quick service."
Cons: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."

Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Pros: "Bulkhead seating is great! Seems like food is improving... Keep up the good work!"
Cons: "Eventhough booked more than 6 mos in advance, could not find a second seat in COMFORT PLUS section! Bathrooms should be attended by flight crews more frequently! Where's the latest movies?"

Pros: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Cons: "Pretty rough turbulence, but that wasn’t their fault of course."

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Pros: "good job over all"

Pros: "They were quick and efficient."

Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."

Pros: "Seat was upgraded."

Cons: "Direct flight, on time arrival"

Pros: "The kind bars"
Cons: "The crew at he gate seem to hate their job. I went to get a claim ticket for my stroller and I felt like I had asked for something wrong."

Pros: "The crew were so polite and happy!"
Cons: "Those seats! UGH!"

Pros: "Itwas fast and easy."
Cons: "Nothing. Everyrhing was good."

Cons: "They lost my bag."

Cons: "I lost the flight To hartford and I pay 4 the hotel"

Pros: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Cons: "The food could be better."

Pros: "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)"
Cons: "Seats rather crowded in coach, small plane so it was also a bit noisy"

Pros: "Friendly staff staff, smooth boarding experience, DC+ positive experience"
Cons: "757-200 outdated for having spent 10 hours on that same plane (stop but no plane change) having flown shorter haul flights on many updated 757 was disappointing."

Pros: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"

Pros: "Good flight no problems with boarding and take off"
Cons: "No blankets, it was cold and it was a 4.5 hr trip"

Pros: "You go up. You go down. It's over before you know it."

Pros: "Loved the safety presentation made by the live stewardess!!"

Pros: "Just getting to my destination"
Cons: "Service very poor and seats very uncomfortable"

Cons: "Super delayed. Sat on runway for 2.5 hours"

Pros: "Nothing."
Cons: "Plane was supposed to depart at 9:09pm. An announcement was made that in Atlanta which is Delta hub, there were no flight attendants for the flight so we had to wait for another crew to fly in. That's just unporfessiknal. To make matters worse, the gate agents didn't make announcements even if just to say we know this isn't good and we will update you asap even if just to tell you we are still waiting on word. Total silence and seeing the gate agents laugh and talk amongst each other was pretty bad."

Pros: "The staff"
Cons: "I used a regional certificate to upgrade; this wasn't 1st / biz class at all; the seats are just big clunky leather seats, no recline, no leg room. Really disappointing for a red eye flight across the US."

Pros: "Very attentative."

Cons: "Free wifi"

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."

Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "Too hot inside the aircraft"

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pros: "All good"

Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"

Pros: "Everything is alright"

Pros: "Light snack and complementary wine"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Pros: "I slept pretty much the whole time"

Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Cons: "The movie selection did not seem extremely varied."

Pros: "Good services!"

Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"

Cons: "Bag was lost"

Pros: "Very friendly staff"

Cons: "Dutch sub titels would be nice."

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "Short-hop flight, fit for purpose."

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "Comfort economy well worth the extra."

Cons: "old plane, tight and uncomfortable"

Pros: "Boarding/unboarding"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Cons: "seats on Jet air flight are very uncomfortable"

Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

Pros: "In general, it was ok"
Cons: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Pros: "The crew is nice"
Cons: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Pros: "Feel like reacist Company"
Cons: "I didnt like the treatment of the crew."

Pros: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Cons: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Cons: "Staff Curtsy and overall gestures!!"

Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Pros: "Entertainment programs"
Cons: "New variety of food"

Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Pros: "Not much, seats are super uncomfortable"
Cons: "Better code sharing with KLM"

Pros: "I like the comfortable seats"
Cons: "Service lag a little"

Cons: "Entertainment worked sporadically"

Pros: "Flight was on time."
Cons: "In flight complimentary food and drink service could have been better."

Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Pros: "Food and drinks very good"
Cons: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Pros: "great food, entertainment and seat comfort"
Cons: "nothing"

Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Pros: "The transfer times were excellent"

Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Cons: "Not much legroom."

Pros: "That I was able to sleep a bit on the flight - and that we gained an hour."
Cons: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Pros: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Cons: "Business class seats weren’t comfortable and too narrow no entertainment."

Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Pros: "Boarding this large plane went relatively quickly and orderly."
Cons: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Pros: "I like fly attendant who served us meal"
Cons: "I didn’t like that space between each seat is small"

Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Pros: "Plenty of seat space"
Cons: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Pros: "The airbus 380 was great and the staff very nice"
Cons: "Too mych bad smells after a few hours"

Pros: "Speed, professionalism"
Cons: "Nothing"

Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Pros: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Cons: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Pros: "Short & easy flight"
Cons: "All ok"

Pros: "the Airline"
Cons: "The Airport, Security, Boarder control."

Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."

Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."

Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Pros: "Food and service"
Cons: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Pros: "Excellent choice of movies. Great service. Friendly crew."
Cons: "I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)"

Pros: "The fast boarding."
Cons: "The long wait without the air conditioning until our slot in the takeoff list became available."

Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."

Pros: "The food, the facilities, the seat, everything."

Pros: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Pros: "Good service"
Cons: "I was not given my original reserve seat and no reason was given"

Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Cons: "Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main."

Cons: "The window seats in these new airplanes are freezing."

Cons: "Maybe not BA fault but immigration wait at jfk was 11/2 hours!"

Cons: "Too long to get luggage off plane"

Cons: "Charged me for checking a bag.. was not told of that. No coffee or any beverages provided. Seats uncomfortable. Will fly Iberia next time."

Pros: "Nice plane, good food"
Cons: "Noncomplaints"

Pros: "Check In went fast, getting through security was also fast. The price was excellent."
Cons: "Small seat, did not recline fully but it was an economy ticket."

Pros: "Everything was on time. Attendants were courteous."
Cons: "Food was quite expensive - vegetarian sandwiches were underwhelming. Disabled mother had to stand and wait to get on plane despite being told that she wouldnt have to."

Pros: "crew were perfect"
Cons: "nothing .it was a very full flight .crew were impeccable - calm courteous and attentive."

Pros: "Old airplane very outdated entertainments system and seats are very narrow ."
Cons: "Old airplane very outdated entertainments system and seats are very narrow ."

Pros: "The crew was very nice"
Cons: "The food"

Pros: "Service is good, people are friendly. Efficient. Keep you up to date with changes."
Cons: "No complimentary beverages. Not even water. Baggage did not make it."

Pros: "I got free juice and a snack, almost unheard of nowadays!"
Cons: "I don't know what happened. Check-in took almost an hour. Usually it only takes 10 or 15 minutes. I am glad that I got to the airport 2 hours a head of time."

Pros: "My baggages were delivered to my residence the next day intact"
Cons: "After landing at DENVER I was at Baggage Claim Area. As instructed at the time of Boarding at Chennai. A British Airways staff asked to show my Baggage tag and Boarding Pass. After seeing it he said your baggage have to be claimed at DALLAS and not at DENVER. Kindly rush as time is short. MAYBE HIS INTENTION WAS GOOD. He must of thought that it will get delayed if I have to claim baggage and proceed for connection as the flight was delayed."

Pros: "Price OK, bag checked."
Cons: "Checked in 100mins early with prior assistance request, told to wait in general area. After 15mins no wheelchair, BA agent said wait longer. After 30mins still no wheelchair, BA agent would not call to check; said keep waiting "we don't know how long for, but its on them (Deutsche Red Kross) to get you to gate without missing flight"! After 60mins, airport info agent checked & said chair was coming. After 75mins, DRK agent arrived with 2 wheelchairs and wasted time trying to find a second passenger needing assistance. Agent then rushed us through terminal with no opportunity to get food or drink or use bathrooms. Got to very remote gate 15mins before departure, and boarded last. Don't use BA Hamburg if you need assistance."

Pros: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Cons: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"

Pros: "Lots of video entertainment options and economy plus was very comfortable."
Cons: "A380 takes a long time to load everyone onto plane and get everyone off the plane as well."

Pros: "Great flight despite being fully booked, loved the layout of the plane, service was very attentive and warm. In flight entertainment well laid out and easy to operate."
Cons: "Delayed due to the weather conditions"

Pros: "comfortable seats, pleasant atmosphere, nice landing"
Cons: "lousy sound quality with the ear phones"

Cons: "Left late. Everything was unorganized."

Pros: "Crew were cooperative"
Cons: "There were no veg sandwiches."

Pros: "Fsst board to front of plane."

Pros: "Troy was very helpful and entertaining"
Cons: "No white wine"

Cons: "overhead storage was inadequate. People were allowed to carry on bags to large to fit the overhead bins correctly."

Pros: "Short flight w/o problems, timely."

Pros: "The flight staffs were awesome"
Cons: "No USB port on the plane"

Pros: "A direct flight from SD to London."
Cons: "I have been using this direct flight since they restarted the route a few years ago. Standards seem to be slipping. For this flight we were not offered champagne at the beginning of the flight and the meal and "breakfast" were very meager, with small portions."

Pros: "Crew"
Cons: "Early request of seat not taken in consideration. One week In advance request"

Cons: "No power in the seats for phones or tablets. The entertainment system was a joke."

Pros: "Crew was fine. Didn't really do much."
Cons: "No food or beverage served on this 1.5 hour flight unless you paid extra. Not even water. Had to pay extra to select seats. You could wait until the day of the flight and do it for free. I wish I was informed of this before purchasing the non-refundable ticket. BA "customer service" was absolutely no help on this front and merely reiterated their policy. They are NOT a premium carrier and their practices have relegated them to bargain carrier status. I will not fly BA again."

Cons: "All beverages cost extra, including water"

Pros: "The check-in process at the airport in Chicago was efficient and the person who helped us was friendly"
Cons: "-I was unable to check-in online and I think it's because my name got messed up in the reservation system even though I entered it correctly -Compared to other airlines, BA does not stop by frequently to offer beverages. Food and beverage service provided by BA faded in comparison to what was provided by American Airlines on the way back. - Our flight was delayed due to weather, but we also sat in the plane for a long period of time with no explanation. -We appreciated that BA automatically re-booked us on another flight (although it was not the next flight), and provided 2 meal tickets for 10 euro each. There was no other compensation for the incurred delay (about 2.5 hours)"

Pros: "Reasonably efficient and comfortable."
Cons: "Nothing."

Cons: "No snacks or drinks (not even water) was provided free of charge. Everything was for purchase...really!?"

Pros: "This was my first time on an Airbus A380 and I must say that I'm still in awe of how an aircraft this large can be so quiet and smooth, let alone get in the air. Boarding was smooth. Entertainment was great and the food (depending on what you got) was okay. The inflight crew was nice and helpful."
Cons: "Economy seats are very uncomfortable. I am 6'4 and there isn't that much space. It's even worse when you have a kid sitting in front with his seat reclined all the way back - so the little room I had to start with became even worse. Not to mention he kept rocking his chair back in forth, passed gas about 5 times, felt the need to stretch his arm behind him 3 times so his hand was blocking my screen. I really never got comfortable in my seat during the 11 hour flight. For a plane this large, i would of expected a little bit more comfort, especially when I felt it on AA 777"

Pros: "Nothing"
Cons: "No food Uncomfortable seats Rude staff Very overpriced"

Cons: "Boarding was a complete mess. Boarded higher paying passengers first...then everyone else all at once instead of boarding from the rear of the plane forward. Took forever to board."

Pros: "Nothing"
Cons: "Everything. no one helped me with the upgrade no time due to poor customer service."

Pros: "Good choice of entertainment"
Cons: "It was difficult to get out of the seat when seat in front was reclined."

Pros: "Impressive airplane at first sight when boarding."
Cons: "Blankets were a little bit dirty. Screen was very small compared to other air crafts. Food was... British. So it was OK. Crew could have been better."

Cons: "I really wish there was drink service that was not for purchase. It really puts a bad taste in my mouth, like the airline is trying to ring as many dollars out of us as they can."

Pros: "There was nothing I liked!"
Cons: "I couldn't do online check in and was at the airport 2 hours before the flight but they said they cannot give me a seat number and waited there for 25 min to get a seat number. The seats were really uncomfortable (compared to airlines as Turkish airlines and American Airways).The flight attendants were not there to make your flight better, one of them was sulking and was afraid to smile to you but when he was with other crew was able to laugh! Also food was really bad!"

Pros: "staff were good"
Cons: "out of date entertainment food"

Pros: "This was a very empty flight. I heard there were around 150 open seats. It gave me nearly the entire back of the plan. The staff was attentive and friendly. The plane had a good selection of movies. The meal was pretty good for economy and the drinks were available whenever I wanted them. It was easy getting on board and deplaning in Boston. Good experience!"
Cons: "The plane (747) was a bit old, so the entertainment screens are quite dated. The comfort was good, but just a LITTLE more room in economy would have been great if the flight had been full."

Cons: "My bag was lost on the way from London to Bologna and still hasn't been found."

Pros: "We didn't crash."
Cons: "Rude, entitled and lazy employees. Zero recognition of Emerald status. Forced me to check my bag which fit the onboard limits and flew on 3 flights, incl one on BA - on this very same itinerary."

Pros: "Crew is extraordinary kind and pleasant."
Cons: "Small, small seats"

Cons: "Boarding process atrocious! First a gate change from A to C gates, requiring a train to transit. Then, after walking down a jetway, we were sent through an emergency exit, down two flights of stairs and herded onto buses, and I mean herded. We (including elderly and moms with infants) alongwith our carry-ons were harshly ordered to squeeze together on a bus until there was literally no room to move. A lengthy bus ride with very disgruntled passengers to plane was followed by another set of stairs up to the cabin door. Finally, our departure was delayed 30 minutes while the bags of 2 passengers who got lost in the airport (probably on a bus or train) were retrieved. Not sure whether the fault lies with Heathrow or British Airways, but the experience was bad enough to avoid both in future."

Pros: "The crews are ok"
Cons: "The seats are not too comfortable"

Pros: "EVERYTHING"