|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price of a round-trip
|$268||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Orange County to Boise.
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Scores according to KAYAK customer reviews
Pros: "Fllight landed early and departed a few minutes early too - YAY!"
Cons: "both legs of my trip were canceled due to lack of pilots."
Cons: "Canceled my flight day before departure. Rebooking was easy . Similar bookings . Then new flight delayed then missed connection . That lead me to be stuck in airport for almost 6 hours ."
Pros: "First time flying from SNA/OC. Accessibility of terminals was great, close by parking and only 2$/hour. Almost no wait for check in and security, very fast and convenient. Boarding was uncomplicated and there was enough space for carry on items. Loved that they offer wifi throughout the flight and free messaging (in case you don't need full internet access). Will definitely consider flying with Alaska Airlines again!"
Pros: "Leaving early is nice, unless you are a ticketed passenger left waving at the pilot as they back away from the gate 11 minutes early."
Cons: "This 6:00 am flight consistently leaves the gate more than 10 minutes early. The ticket counter shuts down promptly (and in some cases even earlier) 40 minutes prior to departure. If you don't have your boarding pass in hand, you are out of luck even though the ground crew is about 10 feet from you and can see you through the glass. The airport clocks at Lewiston airport are all 3 minutes slow, except for the clocks in the TSA area which are all 5 minutes fast. Reported to the airline and to the Airport manager, Robin Turner, who was extremely condescending and rude to our party, even though we were trying to pass on information that the Airline employees had complained about the issue for months."
Pros: "Their services m"
Cons: "There was no tv and it was a bit chilly in the flight"
Pros: "The flight attendants were awesome!"
Pros: "Great way to quickly get from Portland to Boise."
Pros: "friendliness of crew"
Cons: "i thought boarding was good...they just started boarding without any warning...it actually helped cause you then dont get a huge line"
Pros: "Friendly and efficient"
Cons: "Very cold in beginning of flight but warmed up!"
Pros: "Staff was very friendly & the boarding process was quick."
Pros: "Great crew"
Pros: "Very friendly saff"
Pros: "On time, no worries"
Pros: "The complimentary beer and wine was a very nice option. The crew was very polit"
Cons: "On Time. Friendly"
Pros: "Plane was clean, Mediterranean snack box tasted great and my Jack on the rocks was almost perfect. Put it in a real glass and I'd feel like king of the world."
Pros: "Staff was very friendly."
Cons: "No usb cords."
Pros: "How calm the flight was."
Cons: "The fact that we had to circle over 6 times near Mount Rainier, due to Obama's delayed flight."
Cons: "The flight back was delayed over 1 hour and I had friends waiting to pick me up."
Pros: "Smooth and great crew!"
Pros: "I liked Santa Ana airport..."
Cons: "Didn't like being charged $25 for check-in luggage. My experience in traveling this the first time I've been charged. I travel 3-4 times annually-"
Pros: "The crew were great, and the plane was nice and new."
Cons: "The food options were slim, the snacks were just pretzels, and it was a brand new plane with no inseat entertainment. It has wifi, but all the good entertainment was for purchase, no decent free options. Lame."
Pros: "Friendly staff! Prompt service."
Cons: "No free drinks"
Cons: "I like Alaska airlines, just not the flight last night. Something was wrong with the engine and we were sitting there forever. They should have checked the engine before boarding everyone. We were sitting there with no A/C and then they had to turn the power off. They tried and tried to fix the problem but it didn't work. Then everyone had to get off the plane and there were not enough seats the next flight and no other flights that night at that airport. We had to change the airport for am flights or fly out the next day. They offered to change the tickets but nothing else. Some passengers had to pay for taxicab and hotel for the night by themselves."
Pros: "got there"
Cons: "the brat in front of me screaming"
Pros: "Staff was courteous, kind, efficient."
Cons: "Gogo inflight never allowed me to connect to wifi."
Pros: "Great on time schedule"
Cons: "I don't agree with not letting someone book there seat at time of purchase. A numbers of flights I paid 3-4'weeks early but had to wait and check and recheck mulitple times for when seat selection became available. Very nerve racking. Otherwise very good flight."
Cons: "Window seats smaller due to shape of plane. Less leg room"
Pros: "Friendly staff, smooth flight, fee pretzels, all wins for me."
Cons: "Seats were incredibly crammed, I felt claustrophobic between the window and my neighbor."
Pros: "Crew members, ease of boarding, Alaska App."
Cons: "Plane is small and very noisy. Hard to hear on your own device, or to take a nap etc. Small seats, tight fit - rubbing elbows with the person sitting next to you."
Pros: "The airline put us up in a hotel and gave us food vouchers, and created a new flight in the morning, since our flight was cancelled the night before."
Cons: "Having mechanical difficulties and there being no way they could get us home that night."
Pros: "I liked how relatively quick the boarding process was. The flight was short and sweet."
Cons: "Not at the fault of the airline but I was seated in front of a family with two small children. They were loud and kicked my seat on several occasions. Very unpleasant. But no major complaints about the crew."
Pros: "Short flight"
Cons: "Again, air flow not working well, very cramped, felt like a sardine. Food N/Abut it was nice they offered free wine/beer even though I didn't take any."
Pros: "We were able to leave a little early, the flight was fast, and we arrived about 30 mins ahead of schedule."
Pros: "Nothing too much money for a two hour flight with no amenities. Get rid of the awful snack pack."
Cons: "We checked our bags at the request of airport staff to help with overhead storage and by the time we boarded there was no overhead space and we had to place backpacks under seat leaving no leg space because of silver box under the middle seat."
Pros: "Great staff"
Cons: "Plane was late"
Pros: "Short flight"
Cons: "Plane was super small worth the money to buy two tickets so you have room"
Pros: "I like the airplane."
Cons: "The 3 hour delay."
Pros: "Everyone was so friendly and I was so comfortable. The seats were squishy and I had more space for my back AND my feet under the seat I front of me. I really enjoyed how the captain would point out different mountain ranges or land marks as we flew over them. Even though we started a little late and had some turbulence we still arrived on time!"
Cons: "Everything was wonderful!"
Pros: "On time and comfortable seating. The onboard WiFi is an interesting feature. I like it, but the onboard entertainment selection is rather lacking."
Pros: "Skywest crew was excellent."
Pros: "The front cabin stewardess smiled s lot, you don't always see that. We actually got a snack! Some hour flights don't do that... Keep it up, it's just a nice industry standard to maintain. Good communication regarding expectations/limitations of plane/process."
Cons: "I rated seats low just because they are always hard and about 45 minutes sitting is all I can take in them. while there was an Alaska Air magazine, there was nothing else to read or watch. Could do without the five minute sales pitch for a credit card (?) during decent... I tuned her out after " we like to offer.... " So not really sure what her pitch was it was just extra noise and when I finished reading my article I noticed she was STILL talking! Poor girl... Don't make her do that!"
Pros: "The flight was smooth- the seats are ok."
Cons: "Don't mess with Donna the flight attendant."
Pros: "Unfortunately our flight that we paid for premium economy seats gave us the opportunity to spend 3 years with a sick family behind us that did not understand what germ control was. Leaving us with coughing and sneezing into the back of us. That teamed up with their inability to not sleep while their 2 small children screamed and kicked the back of our seats was atrocious. We ended up in Iceland sick with a cold and exhausted from the entire experience. Staff was ok and had no issues but passengers really should be handled that need education in common courtesy."
Pros: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Cons: "Everything was great!"
Pros: "They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment"
Cons: "Get our bags to us in the morning"
Pros: "Had seat open next to me"
Cons: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"
Cons: "Im paid for confort. But give a economic. Maybe mix with golairline."
Pros: "Crew very nice."
Cons: "Better food"
Pros: "Crew was great"
Pros: "Easy boarding"
Cons: "Ensure the entertainment is working not able to watch movies on an eight plus hour flight"
Pros: "Inflight entertainment was the best I’ve seen in coach. Free games, movies, moving map, etc."
Cons: "The seating is too cramped. It has just gone past what is reasonable. Seems too tight on both the knees and elbow room."
Pros: "Seat was decent and only a $10 upgrade. Worth it!"
Cons: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."
Cons: "Plane very late. Boarding was chaos"
Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Pros: "The Crew on this flight was great and the flight was quick."
Cons: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."
Pros: "The crew was absolutely amazing!! So kind and helpful! The captain also took a beautiful path around Rainier during a gorgeous sunrise!! The seats were very comfortable and the flight was smooth even though it was a smaller plane (Skywest). I will absolutely fly Skywest again!"
Cons: "It’s an older plane and needs a little work; but don’t we all?! ;)"
Cons: "Touch screen not very sensitive, required a lot of tapping to click."
Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Cons: "Felt hot in the plane."
Pros: "The movies offered were decent"
Cons: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."
Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"
Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."
Pros: "No problems occured"
Cons: "Takes so long to board"
Cons: "20 minutes late"
Cons: "Ran out of snacks by the time they got to my row"
Cons: "It was not acceptable that the delay on the fight DL391 STO DGO-NY was delayed for lack of crew members to bring the aircraft from NY to STO DGO the previos day of the flight"
Pros: "The crew was nice."
Cons: "This was an older, smaller plane and it had more leg room. Appears I’ll have to start checking Delta to see what birds flying the leg."
Pros: "On time leaving and landing"
Cons: "Every thing went well"
Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"
Cons: "Pretzel mix was lacking in quantity and taste."
Pros: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"
Cons: "Due to a family illness i was not able to make the 1st leg of my roundtrip flight to Santa Ana. Not only was i forced to buy a brand new flight to get out to Orange County, i was charged $150 JUST to be able to keep the 2nd leg of my trip, which i'd already paid for. It's the 2nd Time Delta has done this to me in the space of 2 weeks and it's absolute Idiocy. Gouging you loyal customers like this is NOT how you do business."
Cons: "Flight was cancelled"
Pros: "Flight was on a 787! Great plane"
Cons: "Food was mediocre for an international long haul fight, and was served by a completely indifferent staff! My prearranged seat choices were switched to a no recline rows and rebooking after a unnecessarily missed connection became 7 step comedy of errors ,aside from quality aircraft this felt like a budget operation."
Cons: "Boarding was not smooth. They got me and my son mixed up as we have same name."
Pros: "SLC ground gate crew was awesome."
Pros: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Cons: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."
Pros: "The crew was very cheerful"
Cons: "No entertainment and uncomfortable seats (at least for trying to take a nap)"
Pros: "My aisle seat on the first flight"
Cons: "No entertainment"
Pros: "Had a great experience on my flight. All on time, and connections were great."
Pros: "Very Comfy plane."
Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Pros: "They offered water and snacks It was quick"
Pros: "On Time"
Cons: "Seating in ecomony class is very tight, restricting, and uncomfortable."
Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."
Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Cons: "Management was very bad- Delta screwed up really bad"
Cons: "See above airport connection disaster...."
Pros: "Comfortable seating in business class Arriving JFK early."
Pros: "I got rerouted to make it to destination on time (almost)"
Cons: "I received a notification my original flight was delayed and the option proposed was so tight I could not even make it to the airport even if I was 20 minutes away. I would have loved to see all my options right after this text alert."
Pros: "Excellent service"
Cons: "Plane was a bit old"
Pros: "Very kind folks in the airport and on the flight. That is always the best thing."
Cons: "It was an early morning weekday flight greater than one hour duration and there was no coffee offered on the flight. I would have loved a cup of coffee."
Pros: "on board crew was excellent. Seats and leg room made the trip exceptionally comfortable"
Cons: "Didn't like that I could not get my boarding ticket on line and instead had to get to the airport earlier in order to print it at the kiosk. The person at the boarding gate was not friendly but did do his job efficiently"
Cons: "Plane was not clean and had dirty kleenex and yogurt containers in the pouch. Flight attendant told me to just not use the pouch."
Pros: "crew was nice and friendly and the plane landed earlier than estimated."
Cons: "Middle seat was occupied on my flight."
Pros: "Attentive crew very appreciated!"
Cons: "More legroom"
Pros: "Seat very spacious, was given a extra legroom sit"
Cons: "My screen was not working properly. I didn’t ask for help as I had work to do so I didn’t need it."
Cons: "I was in the aisle seat and kept getting bumped into by the crew as they walked by. I leaned toward the middle seat but still got hit with the cart, people’s bums, their hips, etc. The flight landed at 4am, so I was tired and really wanted to sleep but couldn’t. Also, the AC was not working during the flight. We were all melting until we started descending. Then, while waiting to get off the plane, they turned off the AC completely. Bad move."
Cons: "Delayed 1.5 hours each way for maintenance, did not allow us to switch seats to sit together previously at flight and the flight was very empty. Very uncomfortable seats. Will not fly AA again"
Pros: "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."
Cons: "Crew late to second leg of trip. Visibly tired from a long day."
Cons: "The crew was outstanding and the aircraft was new and comfy"
Cons: "Taxi time to gate was almost half hour."
Cons: "Too small of a plane for that long a flight. Cabin was too damn hot."
Pros: "Crew was good for the situation."
Cons: "Made me check a bag saying the overhead bins were full. When we got on the plane there was a huge amount of bin space. Wasted 45 minutes of my time waiting for a bag. Made us sit on the plane for two hours before takeoff even though they knew we were delayed upon boarding."
Cons: "I waited over 45 minutes for luggage to even begin to unload. Absolutely ridiculous"
Pros: "Great no complaints"
Pros: "On time"
Cons: "The plane was too warm before take off."
Pros: "Wasn't full, plenty of room. Free booze offered!"
Cons: "Delayed, crew didn't help couple to calm their children and restore morale"
Pros: "The flight entertainment is really nice."
Cons: "Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. My chair would not decline properly."
Pros: "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."
Cons: "The TSA agent was cold and it took a supervisor to ensure our needs were met."
Cons: "Unable to access the internet. It was American flight, not Alaska flight"
Cons: "We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later."
Pros: "Pleasantly surprised by AA. I would definitely fly AA again"
Pros: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
Pros: "Food voucher, small consolation for a missed dinner with family!"
Cons: "Delayed due to tire issue, deboarded and were told another plane would be there in 45 minutes, took 3 hours!!"
Pros: "In flight entertainment is good."
Cons: "Leg room is getting less and less. I’m 5’10” and couldn’t move my legs."
Pros: "Almost all parts were more than satisfactory as expected"
Cons: "Didn't enjoy nor appreciate the nearly 9 hour delay due to plane maintenance issues."
Pros: "The flight was as advertised. Nothing particularly special other than reliable which was just fine with us."
Pros: "Its Alaska. Nothing more to say. My preferred airline and never had a bad flight."
Cons: "The usual. More legroom would be good. That's about it."
Cons: "You pay extra to get the TSA Full background check, so you can breeze through TSA, with PreCheck, yet this Airline has a problem with recognizing it. 3 phone calls layer and a Visit to their Costumer Serice Desk, and none of them can figure it out. Uhg again."
Pros: "Nice new Aircraft. Good service. Reasonable food."
Cons: "Seats have little leg room. Like most....thry pack them in!"
Pros: "We pleaded with attendant to let us take our carry on. We were first to board and all others on the flight were volunteer bag check only. It is Very difficult for me to walk. We packed in small carry on just so we could avoid the baggage carasol. She could have Easily granted our wish and treated is in volunteer manner like everyone else. But no way."
Cons: "Everything else was fine."
Pros: "It got us there on time"
Cons: "No inflight entertainment on the longer flight. Uhgggg."
Pros: "The entertainment"
Cons: "There was nowhere to stow my purse and things i wanted to use during flight near me, my luggage got lost"
Pros: "I was treated in a professional fashion"
Cons: "I don't think it is right for the airlines to have any passenger seating in such a tight space."
Pros: "I loved getting up close and personal with others."
Cons: "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."
Pros: "The flight crew was exceptionally kind"
Cons: "I rarely check bags but this was the second time in the last few months that I have and they were both terrible experiences. Last time, on my return flight home from Phoenix, I was forced to pay $250 for my long sports bag, even though the tag to get there was still on it and my receipt showed that it was the standard fare and was bluntly told the other attendant 'didn't do their job.' This time, after my travel mate already checked in and payed for two bags, when we brought the bags to the counter to drop off, we asked for future reference what the procedure was for AAdvantage card holders to get their first bag checked free. Her response was that she couldn't refund our money. I told her I wasn't asking for a refund and repeated my question - how to do it in the future, to which she responded that we should have come straight to the counter without checking in but all accounts are different and she had no idea what his was. To her credit, she did warm up after that, perhaps she heard how abrupt and unhelpful she was being but it was unfortunate to start yet another airport experience with coldness at American Airlines"
Pros: "Have a great trip without any problems."
Pros: "Actually coming home was great. Thank you"
Cons: "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
Pros: "I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free."
Cons: "I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense."
Pros: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
Pros: "Entertainment had many options with a few good and recent movies."
Cons: "I purchased Alaskan tickets, hoping for their legroom, baggage guarantees and excellent beer. Instead I got an American Air flight – one of their trusted partners. None of their deals carries over to AA. I guess I will pay closer attention next time."
Pros: "Fast boarding and left gate on time on a holiday"
Cons: "Felt cramped in like cattle"
Pros: "I got home eventually"
Cons: "Wifi way too expensive compared to other airlines"
Cons: "The counter manager at PHX, Lanell Monarrez was a total witch and whispering to Lanya in front of me was very unprofessional. I paid a full fare 1-way ticket to get out of PHX as they were not willing to allow me to fly standby or make a change to my existing ticket. Crappy airline service at the counter. Good flight crew."
Pros: "The only thing to like was arriving on time."
Cons: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we ate before departure. Never again!"
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "Got pretty much what I expected from economy."
Cons: "Lack of planning for carry on bags."
Pros: "The air hostess gave me extra pretzels"
Pros: "How dark the flight was to sleep"
Cons: "Delayed flight"
Pros: "The pilot and the crew were very apologetic and went out of their way to make us feel comfortable & relaxed."
Cons: "We were delayed due to weather."
Cons: "Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!"
Cons: "No communication with airlines as far as flight information. The airlines sent me gate change which was incorrect and almost missed my flight"
Pros: "The boarding was quick, the flight was uneventful"
Cons: "The flight attendants could be friendlier and smile more"
Pros: "Service was friendly. Food ok. Entertainment acceptable for long flight."
Cons: "There is More Variety of entertainment on Delta and American Airlines but otherwise comparable."
Pros: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."
Pros: "Nice Airplane and good experience on United Domestic flights. International is another story! It seems many of the senior flight attendants think the passengers are there to serve them vs. the reverse."
Cons: "No complaints about domestic flights. United gets good marks here."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Cons: "Comfort , service,..terrible!"
Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"
Pros: "They still offer drinks. It was a short flight, so all the bad things didn't have to be endured for as long."
Cons: "Every time I fly United, I realize they shrank the seat size, again. Oh, and the flight attendant spilled my drink on me. Only said, "sorry, buddy" and then got me a couple of napkins... Was friendly other than that, though. O.o"
Pros: "On time comfortable seat."
Cons: "Everything was fine"
Pros: "no delays. quick flight & boarding"
Cons: "We had to land in San Antonio due to bad weather (understandable), but the customer service was appalling. They kept passengers on the plane for 3 hours and 45 minutes, which is prohibited by federa law. They failed to provide additional snacks when the passengers were on the plane for over 7.5 hours, and made it seem like it was such a nuisance when we asked for water. They were able to pass out one cookie by hour 6 but the flight attendant made it VERY clear that they had to do "so much paperwork" to get it approved. The flight attendants were rude, inconsiderate, and when asked what the game plan was after our 4 hour delay, their response was, ""not sure, not my department." If they didn't have answers, that's fine, but the manner and careless tone in which they replied was inconsiderate and insincere. When we finally landed at our half way destination in Houston, the flight attendant made a comment about how she can't get home due to all of the delays without considering that half of the passengers had the same dilemma and paid hundreds of dollars for their flights! The flight attendant had no empathy or respect and I would NEVER take this airline again. We spent the night at the airport and are still trying to find a flight to our destinatiom in New York :("
Cons: "Flight attendants were very unpleasant, when they were handing out the little snacks bags the guy threw mine into my seat instead of handing them over to me. Also the plane was filthy and there were dirty Q-tips in the seat back pocket in front of me that I had to look at the whole time"
Pros: "The plane was not full for most of the trip=more room. Flight was shirted than expected"
Cons: "Staff seemed stressed. It was hot! The temperature was lowered after many voiced discomfort. Entertainment very limited considering the length of the flight."
Pros: "Take off and landing was 15 mins ahead of schedule."
Cons: "Legroom on the plane was cramped."
Cons: "Gate crew had no interest in helping with layovers affected by flight delay."
Cons: "The snacks where gross."
Cons: "Waiting in S.F. for flight to board. Crew announces flight will be 1 hour and ten minutes late. A few minutes later, announces the pilot is on his way and may be a half an hour late. The gate number was not announced until about a half an hour before boarding. We finally boarded and was told that co-pilot was not at airport. It was a terrible experience with United."
Pros: "There was not enough room for my legs."
Pros: "Service was good"
Cons: "What happened to the 1960s concept of stewerdess?"
Pros: "The flight crew was nice"
Cons: "The flights landing was a fast decent"
Pros: "She saw me boarding with two small kids and came right up with snacks and juice! Much appreciated. Also I really like that you do pre-boarding again for families with young ones. Thank you."
Cons: "Food. You said you have wifi but I was never able to connect. Don't understand."
Cons: "Plane was old and dirty ...."
Pros: "helpful people working for United"
Cons: "Information about seating for people with disabilities was not readily available. I purchased extra room seating then found out my co-passenger was entitled to it without extra charge. United refunded fees."
Pros: "Boarding was simple and easy."
Cons: "Seating is much too narrow and much too close together. My knees were against the seat in front of me."
Pros: "Sitting in first class made the trip a breeze. The seats were extremely comfortable and the snacks were great!"
Cons: "I had an infant with me and mind you he's an amazing traveler but I still seemed to get dirty looks from the flight attendants. The wifi wasn't working and they had to reset everything."
Pros: "II like the speed of the overall flight. The group was boarded promptly and we leave right one time. Everything was efficient and done in a quick and timely manner."
Cons: "There's no entertainment in the plane whatsoever, but it's understandle. Flights for United are generally cheaper than most so I don't expect anything fancy or entertaining."
Cons: "I did not fly on the flight I booked."
Pros: "Nothing good to comment."
Cons: "It was 4.5 hr delay due to late inbound crew. Once boarded we still waited 30 min waiting on more crew to board. Particles fell on my head during flight. Landing was hard and scary. Horrible experience."
Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."
Cons: "After our 3 hour delay in Chicago, United changed the gate 8 times and then canceled the flight."
Pros: "informative and accurate why we could not take off on time"
Pros: "everything else good"
Cons: "no blankets no snacks besides drinks"
Pros: "stewardesses very nice & good at their job"
Cons: "middle seat in 31st row. the seats are just too close together; side to side & front to back. I'm a 175 lb guy, not fat. it shows a general disregard for customers & belief on behalf of United management that they don't need to compete like most companies do.."
Pros: "Early arrival is always good. The crew was pleasant and professional."
Cons: "The seats are too crowded and the $95 charge for an upgraded seat is too high."
Pros: "I want to thank United for taking excellent care with my mobility issues (broken ankle). From changing the seats to provide wheelchairs, made things much easier."
Cons: "I put food poor as there was no N/A...we did not get anything for the redeye flight."
Pros: "I appreciated the updates and prompt boarding with my flight. It was organized."
Cons: "The crew was very unprofessional. I was NOT offered any drinks and they raised their voices at me to straighten my chair. I guess they assumed I didn't speak or understand English. Don't expect much from them. I'm just glad I got from a to b."
Pros: "Never ever again. Delay after delay, maintenance issues and when you get to your destination, your bag for which you had to pay $25 looks like someone played soccer with."
Cons: "With all the fees I payed, my flight was very expensive. Don't fall for kayak or other sites deals. It's not a deal at all. If you live in Chicago area, fly southwest out of Midway. They'll get you to almost all destinations in US... always on time and no bag fees... plus you'll get a snack"
Pros: "Fast and nice"
Cons: "I have no complaints"
Cons: "After boarding all passengers on the plane we were informed that the bags were not yet loaded and we would be delayed for over an hour. I would have thought that they would have known prior to loading all of the passengers on the plane that the bags were not loaded. It is much more comfortable to wait in the terminal for the bags to get loaded than in the plane. The babies were particularly upset to have been trapped in the plane for over an hour before taking off. Other than the late departure, it was a good flight."
Pros: "Thank you."
Pros: "The staff were extremely nice"
Cons: "Delays on the Tarmac at both arrival and take off. I would have missed my connecting flight if it hadn't been cancelled anyway."
Pros: "This flight was cancelled. They did a decent job of getting me on to a later flight, but while spending my day at the airport I noticed that almost every flight United had coming or going was delayed. No particularly abnormal weather conditions. Just late flights to and from everywhere."
Pros: "I flew during the Thanksgiving holiday and all of my flights arrived early."
Pros: "Nothing. Pretty gross plane."
Cons: "Coffee spilled in my seat."
Pros: "You were on time and efficient"
Cons: "Overheard storage, no leg room"