|August||Best time to beat the crowds with an average 4% drop in price.|
|February||Most popular time to fly with an average 17% increase in price.|
Average price of a round-trip
|$343||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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Scores according to KAYAK customer reviews
Pros: "Had seat open next to me"
Cons: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"
Cons: "More food more room - but hey that’s what we always want"
Pros: "Crew was amazing. Pilots were attentive to kids and answered questions. Everyone was very welcoming and helpful."
Cons: "They didn't have some of their food options (and they apologized for that up front), but then ran out of the others by the time they got half way through the plane. That was tough for a five hour flight that went through dinner time."
Pros: "The crew and the comfort plus seat"
Pros: "Nice new seats"
Cons: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"
Cons: "Plane very late. Boarding was chaos"
Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Cons: "Felt hot in the plane."
Pros: "The movies offered were decent"
Cons: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."
Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"
Pros: "We got on we took off and arrived as scheduled. Just as it should be."
Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."
Pros: "No problems occured"
Cons: "Takes so long to board"
Pros: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Cons: "No chicken sandwich."
Pros: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."
Cons: "price could be cheaper"
Cons: "Gate staff was garbage."
Pros: "On time, free beer , good price"
Cons: "No movie, no charging telephone"
Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"
Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "Friendly Crew"
Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."
Pros: "see aqbove"
Cons: "see above"
Pros: "Wi-Fi, food and you could watch movies."
Cons: "Unfriendly flight attendant besides one flight attendant who was very sweet and kind. Very uncomfortable seats too"
Pros: "The staff was excellent, and very patient with the customers"
Cons: "Being 6'2", the leg room left a lot to be desired, and I was cramping after approximately 9 hours flight time (flight to Tokyo)."
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Pros: "Had a great experience on my flight. All on time, and connections were great."
Cons: "Seats were moved and I didn't sit with my traveling companion"
Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."
Pros: "They offered water and snacks It was quick"
Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."
Pros: "No compensation"
Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Cons: "Management was very bad- Delta screwed up really bad"
Pros: "Loved everything, the meal was good, spacious seats and friendly staff."
Pros: "The plane was modern with good entertainment options. Overhead storage was ample."
Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."
Pros: "It's hard for me to write this review as the first 4.5 hour leg was incredible. Staff was very friendly and did a great job. Otherwise, the equipment was old and dated. Good thing it's only an hour-ish flight."
Cons: "Old plane, hard seats designed for humans less than 3 years old."
Pros: "Free movies, lots of leg room, interesting for purchase food items."
Cons: "Food item selection limited - they only had snack boxes. The options looked interesting, but didn't quite taste as good as they sounded."
Pros: "Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)"
Cons: "A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta."
Pros: "Flight was on time"
Cons: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"
Pros: "Crew made flight enjoyable. Lots of Starbucks coffee and food. Can use wifi for free to stream movies to iPad, which is much better quality in picture and sound than onboard video."
Cons: "Selection of movies to stream to device is fewer than what is available for onboard video."
Pros: "I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it."
Cons: "The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier."
Cons: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"
Pros: "Crew was lovely"
Cons: "Narrow seats, hurry up food service prior to landing"
Pros: "I like the promptness of the service Delta offers. The planes typically are not delayed due to mechanical difficulties."
Cons: "Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!"
Pros: "The boarding was quick, the flight was uneventful"
Cons: "The flight attendants could be friendlier and smile more"
Pros: "Service was friendly. Food ok. Entertainment acceptable for long flight."
Cons: "There is More Variety of entertainment on Delta and American Airlines but otherwise comparable."
Pros: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."
Pros: "Nice Airplane and good experience on United Domestic flights. International is another story! It seems many of the senior flight attendants think the passengers are there to serve them vs. the reverse."
Cons: "No complaints about domestic flights. United gets good marks here."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Cons: "Comfort , service,..terrible!"
Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"
Pros: "The snack boxes are very good. The on flight crew were excellent. The gate crew - not so much."
Cons: "Row 32- seats don't recline. I requested to be sat with my children at booking - we were in different rows 3 of the 4 legs. My TV wouldn't accept cc payment."
Cons: "Having to board and put away carry on thinking the flight will depart soon and then finding out within 15 mins when everyone have boarded and settle that the maintenance delay requires that everyone must evacuate the plane with their carry on luggages. We waited at the gate for nearly 2 hours because the flight clerk told us not to roam far due to continuous updates... It started out as a 30 min delay and ended as a 2 hour delay with gate and plane changes. Had we known it was a 2 hr delay we would have been able to go use the restroom and go eat in between without worrying that the flight will depart."
Pros: "The seats were large and comfortable"
Cons: "I had to ask to get a drink, and was never offered food. Granted it was a red eye, but I was never even offered a cookie. I expected more after paying for first class. Plus, since it was an older plane, it didn't have the power ports they advertise. The guy sitting next to me didn't want to watch tv, but it didnt work and the screen wouldn't go off. They didn't offer him anything as a apology."
Cons: "Delay delay 6 hours after the severe weather as I was transferred to American Airlines"
Pros: "They still offer drinks. It was a short flight, so all the bad things didn't have to be endured for as long."
Cons: "Every time I fly United, I realize they shrank the seat size, again. Oh, and the flight attendant spilled my drink on me. Only said, "sorry, buddy" and then got me a couple of napkins... Was friendly other than that, though. O.o"
Pros: "Great flight attendants on flight itself."
Cons: "Ridiculous price of flight from OC to SFO, the $200 cancellation fee when cancellation was medically related & notification was over 24hrs. 45minute flight delay."
Pros: "The service was good, the workers were doing their best to calm everyone down"
Cons: "The flight was delayed as well as my connecting flight."
Pros: "Flight crew was great. Easy, quick boarding."
Cons: "$25 for the first checked bag is a ripoff."
Pros: "Both flights arrived early."
Cons: "Wifi on the first flight was great, unable to view any entertainment on the connecting flight"
Cons: "I spent 8 hours waiting for a connecting the scheduled time was less than one hour"
Pros: "The price...for once, a weekend to SF was reasonable!"
Pros: "Nice clean planes and seat, on time performance"
Cons: "The flight attendant was hard to understand"
Pros: "No problems."
Pros: "On time comfortable seat."
Cons: "Everything was fine"
Pros: "Everything went smoothly"
Cons: "A little cramped but to be expected on such a small plane"
Pros: "no delays. quick flight & boarding"
Cons: "We had to land in San Antonio due to bad weather (understandable), but the customer service was appalling. They kept passengers on the plane for 3 hours and 45 minutes, which is prohibited by federa law. They failed to provide additional snacks when the passengers were on the plane for over 7.5 hours, and made it seem like it was such a nuisance when we asked for water. They were able to pass out one cookie by hour 6 but the flight attendant made it VERY clear that they had to do "so much paperwork" to get it approved. The flight attendants were rude, inconsiderate, and when asked what the game plan was after our 4 hour delay, their response was, ""not sure, not my department." If they didn't have answers, that's fine, but the manner and careless tone in which they replied was inconsiderate and insincere. When we finally landed at our half way destination in Houston, the flight attendant made a comment about how she can't get home due to all of the delays without considering that half of the passengers had the same dilemma and paid hundreds of dollars for their flights! The flight attendant had no empathy or respect and I would NEVER take this airline again. We spent the night at the airport and are still trying to find a flight to our destinatiom in New York :("
Pros: "The plane was not full for most of the trip=more room. Flight was shirted than expected"
Cons: "Staff seemed stressed. It was hot! The temperature was lowered after many voiced discomfort. Entertainment very limited considering the length of the flight."
Pros: "Take off and landing was 15 mins ahead of schedule."
Cons: "Legroom on the plane was cramped."
Cons: "Gate crew had no interest in helping with layovers affected by flight delay."
Cons: "The snacks where gross."
Cons: "Waiting in S.F. for flight to board. Crew announces flight will be 1 hour and ten minutes late. A few minutes later, announces the pilot is on his way and may be a half an hour late. The gate number was not announced until about a half an hour before boarding. We finally boarded and was told that co-pilot was not at airport. It was a terrible experience with United."
Pros: "There was not enough room for my legs."
Pros: "NEVER MADEW IT TO WYOMING ON THE WAS THERE."
Pros: "Service was good"
Cons: "What happened to the 1960s concept of stewerdess?"
Pros: "The flight crew was nice"
Cons: "The flights landing was a fast decent"
Pros: "She saw me boarding with two small kids and came right up with snacks and juice! Much appreciated. Also I really like that you do pre-boarding again for families with young ones. Thank you."
Cons: "Food. You said you have wifi but I was never able to connect. Don't understand."
Cons: "Plane was old and dirty ...."
Pros: "II like the speed of the overall flight. The group was boarded promptly and we leave right one time. Everything was efficient and done in a quick and timely manner."
Cons: "There's no entertainment in the plane whatsoever, but it's understandle. Flights for United are generally cheaper than most so I don't expect anything fancy or entertaining."
Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."
Pros: "informative and accurate why we could not take off on time"
Pros: "On time departures and arrivals."
Pros: "Early arrival is always good. The crew was pleasant and professional."
Cons: "The seats are too crowded and the $95 charge for an upgraded seat is too high."
Pros: "I want to thank United for taking excellent care with my mobility issues (broken ankle). From changing the seats to provide wheelchairs, made things much easier."
Cons: "I put food poor as there was no N/A...we did not get anything for the redeye flight."
Pros: "I appreciated the updates and prompt boarding with my flight. It was organized."
Cons: "The crew was very unprofessional. I was NOT offered any drinks and they raised their voices at me to straighten my chair. I guess they assumed I didn't speak or understand English. Don't expect much from them. I'm just glad I got from a to b."
Pros: "Never ever again. Delay after delay, maintenance issues and when you get to your destination, your bag for which you had to pay $25 looks like someone played soccer with."
Cons: "With all the fees I payed, my flight was very expensive. Don't fall for kayak or other sites deals. It's not a deal at all. If you live in Chicago area, fly southwest out of Midway. They'll get you to almost all destinations in US... always on time and no bag fees... plus you'll get a snack"
Pros: "Thank you."
Pros: "The staff were extremely nice"
Cons: "Delays on the Tarmac at both arrival and take off. I would have missed my connecting flight if it hadn't been cancelled anyway."
Pros: "Nothing. Pretty gross plane."
Cons: "Coffee spilled in my seat."
Cons: "Cost too much for carry-on. Seats don't recline."
Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."
Cons: "It never got off the ground! Frontier didn't try to reach out about the cancellation before hand. TERRIBLE customer service! So disappointed!!"
Cons: "Delayed on the way there and delayed on the way home. Hen we sat on the runway for another 45 minutes waiting for a gate to open. Never again will I travel with Frontier!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "The crew was pleasant."
Cons: "Everything is am upcharge! Food, bags, seats... they even charge for all beverages and ask for a tip on top of it. The seats don't recline and tgere is no entertainment. I will not fly Frontier Airlines ever again. What a disappointment."
Pros: "Bar/food menu bundled The food wasn't good but concept was"
Cons: "Nothing to read watch or listen to"
Pros: "The aircraft staff and ticket counter staff were friendly."
Cons: "Our flight was delayed 30 mins and then when we arrived at our destination, we had to sit on the plane for another 30-40 minutes because there was no crew available to guide the aircraft in and connect the skyway. its been a while since we've traveled Frintier, and now I know why. Super cheap seats, tray table (or lack thereof), and the buckle and dining on seats, luggage, carry on is absurd! They have done a complete overhaul of their brand from when I used to fly them more regularly."
Cons: "Had to pay $40-45 per piece for checking carry-on luggage, charges for anything to eat or drink, charges to pick a seat that wasn't in the middle. Will not fly Frontier again."
Cons: "1. Discount experience 2. Small tray tables could not support a small laptop 3. Initial 15 minute delay became an hour delay followed by another delay as we waited for a crew member who was traveling -- announced that we were wait for another crew member who sat in the passenger section 4. Unexpected additional $13.00 charge to select a seat 5. Charge of $2.00 for in flight soda 6. Unexpected $45.00 charge for carry-on luggage 7. No entertainment, no visual nor auditory options Next time I will avoid Frontier and Kayak and book directly with United or Delta."
Pros: "Flight was on time. Fairly smooth ride"
Cons: "Pay extra for seats and a snack should be included in price"
Pros: "The price of the flight was good, and the people were nice. But all luggage, drinks and snacks cost additional money in flight."
Cons: "That my one parcel of luggage (carry on) cost me $40 onto of my flight cost to bring it. You should get at least one piece of luggage free. After all, most other airlines do it that way....and you need to expect that people art flying without any luggage at all."
Cons: "Unfriendly baggage policies will make you feel ripped off. You're better off paying higher prices with a better airline such as Southwest or Virgin America because with all the baggae fees and surcharges you're gonna pay the same price or higher than the other airlines and you'll have absolutely NO comforts. You get what you pay for, but with Frontier Airlines you get LESS than what you paid for..."
Cons: "The fact I had to pay for my check luggage - $30 going and $40 coming home. It is the only direct flight from SNA to DEN."
Pros: "Price point, comfortable seat."
Cons: "No entertainment options"
Cons: "Everything about it. They couldn't care less about you."
Cons: "Nickel and dime you at every opportunity."
Pros: "Seats did not recline, so no one flopped back into me."
Cons: "I had a window seat and asked if I could switch to an aisle. There was an upcharge for switching seats. No food or drinks offered free."
Pros: "The flight was punctual."
Cons: "I'm claustrophobic and was stuck in an aisle seat. My air vent wasn't working and I tapped the flight attendant, a woman in her late 50's to mid 60's, asking her to help me with it. She said she was about to give the presentation on safety procedures and that it was "more important than air right now." This happened pre-takeoff. I was upset about it and she never did help me with the air vent. Then, they do the service where they charge for everything and no one can get up to go to the restroom until they pass through, and they take a long time to do it. I was very unhappy, but kept to myself."
Cons: "No entertainment on a 6hr flight, basic beverages; water/ coffee/tea you are charged $1.99 per item for on a 6hr flight, the seats are too close together, the crew is rude, way too many delays! This was the worst experience I have ever had traveling. And I travel for a living. At no time during booking was I told there would be an additional $40 for a carry-on - Who does that in this day and age with NOTHING to compensate for the long flight and the check-in girl at the counter said "oh, well you're charged for the bag because you're putting your bag inside the plane, like on top"- My brain cells died!"
Cons: "Food - N/A. Entertainment - There was none, so I can't rate it."
Cons: "No room between seats; very uncomfortable"
Pros: "Evertytging ran very smoothly. Got loaded early and got to Denver early which is always nice when traveling with a 3 year old."
Cons: "Turbulence coming into Denver was a bit bumpy. Made my niece nervous but I understand is common in denver."
Pros: "The flight was short!"
Cons: "I am shocked at how Frontier has downgraded to uncomfortable seats, no entertainment, envelope sized trays, and charging for extra for everything!! So disappointed=("
Cons: "Frontier charges for carry ons. Ridiculous!"
Pros: "clean, OK leg room, nobody reclining in my lap. Seats can not recline but are comfortable as they are. On time, cheap & good service or what was there of it (not much)."
Cons: "Even during check in process any choice of seat will cost you extra. Even basic drink will cost you extra. So check the fees before you decide the ticket is cheap and add to the cost all that you might need, seat included unless you want the middle one in back next to toilets. Seat selection in my case added 10% to the cost of ticket. Brought my own food and glad of it since the cheapest thing was $2 drink and $3 bag of chips."
Pros: "Best price around. Very punctual - even left early."
Cons: "Careful about checking in on-line; don't get sucked in to extra fees for seats, carry-ons, etc. Also, there is nothing free on board - not even coffe or water."
Pros: "The pilot stuck me as an upbeat, positive professional. I appreciated that he mentioned we were headed to the home of the Super Bowl Champion Denver Broncos. It made me smile."
Cons: "No negatives at all."
Pros: "The staff were great. Boarding was also fast"
Cons: "Had to pay for carry one, not comfortable"
Pros: "Everything with the flight went pretty smoothly, no better or worse than I'd expect from any airline."
Cons: "Charges for everything. Even selecting a seat -- ANY seat -- cost additional money. Those charges were different coming and going. I couldn't plan for cost until after buying the tickets. The policies were not terribly clear when specifying what kind of carry-on bags would incur charges. So, rather than risk paying even more at the gate if my small bag constituted a carry-on, I just paid the extra money for a carry-on. As my father and his childhood friends used to say in their neighborhood games with special rules: Learn as you lose."
Pros: "Boarding was great."
Cons: "one of the lead flight crew members was extremely rude to my brother. He asked a simple question regarding if the overhead compartment was free and she responded very rudely. I didn't appreciate that. Perhaps she may have been having a bad day but being unnecessarily rude isn't a good quality."
Pros: "Was on time both ways."
Cons: "Seats were random, I didn't get to sit where I wanted. Loud plane ride on way home, loud humming noise that was out of the ordinary. No food served and no entertainment, but I knew that buying this ticket."
Pros: "The plane was clean and on time"
Cons: "This was without a doubt the most uncomfortable plane anyone in our family has ever been on. Not to mention that the size of the trays was completely useless, in addition to chair is not reclining at all. And no legroom whatsoever. We felt nickeled and dime did every turn paying the highest fees for baggage of any airline we've ever traveled, on top of only being able to bring one carry-on, and having to pay for any kind of beverage or snack on the plane. The staff was neither friendly or rude, I would say ambivalent. I don't normally leave negative reviews – but I will avoid frontier in the future. ( I apologize for the typos – I have dictated this on my phone, and the system is not allowing me to correct them. )"
Pros: "Made it to my destination alive!"
Cons: "Extra cost after ticket purchase for seats both ways. Extra cost for any bags including carry-on. Extra cost for any food or drink item during flight-don't even get a cheap bag of peanuts for free!"
Pros: "Charge for food, overhead, and seat reservationa?!?!?!?! May as well be the same price as the rest and get the options! The planes were old and dirty as well! Had the crew walking the plane to offer the Frontier line of credit? WHAT POOR TASTE!!!!!Te policy for what is considered a carry-on bag is even MORE rediculous!"
Cons: "The staff who checked us in was rude. I asked to talk to supervisor about a concern and she totally ignored me. The frontier flights are so aweful, this is the last time our family will travel with them. Does frontier really believe that the customer doesn't have a choice? They treat customers so poorly that I can't wait for them to go out of business and let other airlines come on board"
Pros: "The take off and landing were smooth."
Cons: "Charged for everything under the sun, how disgusting. Decided to save money by checking bag, huge mistake. Touched down 30 min early, however, baggage was delayed 2 hrs."
Pros: "Didn't die."
Cons: "Frontier now makes you pay for any bag you carry on or check on, meaning you need to add at least $70 to your round trip price. Then, keep I'm mind that you don't get to select a seat unless you pay another $20. When you finally do get on the plane after an hour delay and get your seat, you'll experience the most uncomfortable flight of your life in what can only be described as the equivalent of a folding plastic chair with fake leather glued to it. It doesn't recline, it has practically no padding, it has no head or neck support, the armrest is about 6" long and 1" wide to share with the overweight woman next to you, and the tray table is the size of an iPad mini. Whatever, brush it off and try to relax when they come by with your drink and pretzels, right? Wrong. Because the new Frontier Airlines has decided that they waste too much money on a cup of soda that must cost them a whopping 5 cents at the bulk rate they buy it in. You want that can of soda? $2 it is then. Bag of pretzels? $4 because f**k you, where the f**k else are you going to buy a snack at 34,000 feet in the air. To be perfectly fair, we arrived safe and sound, albeit late, and the people were friendly. That said, the measures Frontier has taken to inconvenience the customer just to make their ticket slightly cheaper is not worth it. I will not be returning. It's worth paying whatever the next best airline charges to avoid Frontier."
Cons: "Our flight was delayed a hour originally, then once to the hour, delayed aborted 3 hours and so on until it was eventual delayed 7 hours. When a southwest flight going to the airport as us schedule for a original take off about 10 mins apart left four hours before our flight.. Does not make since to me. I was unpleased with one of the flight attendants and her slight bit of attitude it seemed.. There was a open row and my friend and I traveling together just asked to sit there together since no one was in the isle at all.. After sitting in a small airport waiting for a flight for 7 hours I would have expected more welcoming service.. I will most likely not chose to fly with your company again..thank you Ashley Hietbrink firstname.lastname@example.org"
Pros: "The attendants handled the weather delay well, with patience, understanding and helpfulness."
Cons: "Weather delay for 7 hours. Had to pay $13 for my coach seat and $40 for my carry-on. Had to pay for all snacks except water. Very, very poor rating on all of the above. Frontier will now become my last choice."
Pros: "The quick boarding process."
Cons: "I always flew Frontier. It was my top airline. I loved it because of the TVs, the spacious seats, the service, everything. Now, I pay for every single thing. Frontier is the only airline where I have to pay for a soda, I find that ridiculous. We pay a lot to fly, and we can't get a free soda? I couldn't fit my iPad on the tray table because it's so small now. I miss having the TVs, and was not aware they didn't have them anymore so I was incredibly bored on my flight. I wish Frontier had the old planes and at least offered something complimentary. Never again. Sorry Frontier!"
Cons: "the tray is too small and there is not enough room to bend over and put your head down on the tray!"
Pros: "There was a male flight attendant. Very helpful and polite."
Cons: "Lady attendant had attitude over loud speaker regarding assigned seating. Passengers shouldn't have to be subject to someone's bad day."
Cons: "Services from attendant"
Pros: "It was on time."
Cons: "Put you in a seat that does not recline while 4 seats in the exit aisle go empty, even the window seat that opens the door. When asked to move stated, " you have to pay extra for those seats". Good old Frontier."
Pros: "The wait in Denver was too long but I expected it to be except every time I fly with Frontier, it seems like the gate keeps on changing in Denver which can be annoying!"
Cons: "It was horrible. Seats were uncomfortable. The plane was old."
Cons: "On a redeye where seats did not recline at ALL. No check on how we were doing or offer of water...just a constant reminder that all beverages & snacks were for purchase. REDICULOUS that you are charged for carry on bags. Most likely won't fly with them again."
Pros: "Crew was pleasant"
Cons: "Seats were so hard and uncomfortable"
Pros: "Cheap airfare"
Cons: "Charged for everything including snacks and carry on baggage. Also seats don't recline"
Pros: "On time. Friendly crew."
Cons: "Paying for bags and seat assignments. No IFE or wi-fi"