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It was my first time flying with Alaska Airlines and it was a pleasure!

Flight was on time. Boarding was smooth and orderly. Flight attendants were friendly and professional. Bags came out soon after arrival.

Plane had mechanical issues. We had to de plane and board a different plane and were an hour late

More space for economy, and the bathroom size is only for people with size XS

We enjoy the professionalism and cleanliness of the staff and aircraft. We are grateful to the experiences pilots and flight crew

This flight was of course delayed because American cannot have flights that are not delayed.

On time on a day with lots of weather cancellations on other flights. Thank you for getting me home during a winter storm!

The flight got delayed 2.5 hrs due to a maintenance issue that cause a domino effect. American should have spare planes for when something like this happens.

They changed our Gate 5 times, and concourse twice. Changed our seats twice.

Despite my vow to never fly with American Airlines (AA) again following a disappointing experience in the summer of 2022, I found myself reluctantly booking a non-stop flight from Huntsville to Washington D.C. on AA, as it was the only airline offering this direct route. To my surprise, the entire process was seamless, from boarding to landing. The flights were punctual, eliminating any need for excuses or explanations. Based on this positive experience, I am pleased to say AA has regained my trust and will be considered for my future travel needs.