Cons: "Copa ground staff did not let us board citing some yellow fever vaccination card requirement. What Copa did not know that there are some exceptions (which they don’t know and of which we just found out) allowed by WHO which would have let us continue our trip to Managua. Will never, ever fly Copa again. Actually I advise everyone else to stay away from Copa."
Pros: "Food and drink were offered which was unexpected for such a short flight. Not the best but appreciated"
Cons: "A bit more space. A bit tight. First flight had general screens but second had individual screens although one screen was malfunctioning"
Pros: "Food was good. Movie selection was really good."
Cons: "The boarding process could've been smoother if the desk crew could explain better how the process works."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Cons: "The crew on this particular flight was not up to par with the previous KLM crew standards. From the boarding, which they started letting economy class before elderly people and Skypriority to the lack of at least a smile from the crew serving you. Copa please train your crew. After we are the client"
Pros: "Yes the crew was very nice and the seat was ok..."
Cons: "Good and drink could be better but it was not bad at all.."
Cons: "Very unpleasant check-in as I was charged for second bag. In one paragraf it says one bag allowed from Northamerica to Caribean. In next paragraf it says two bags allowed on all flights to and from Panama. NOT ACCEPTABLE"
Pros: "I've never had a flight that was late with Copa."
Pros: "The fact that you get business class service. Pick your seats. Free luggage. Actual meals, you can even specify: Vegitarian, Kosher, Gluten free. All drink options, even Alcohol are included."
Cons: "Entertainment options were non existent, however they are currently upgrading that."
Cons: "I was put on standby both time I used this airline and today I wasn’t put in my flight that I have PAID for just because they want to make more money ?!? I am apauled with this service and way of treating paying customers ! Simply the worst company. Ever !"