Clean planes and not take my comfort class seat away.
Weather caused a long delay, but the efficiency and updates from the pilot were helpful. We were able to make our connection fortunately.
Planes were clean, no water or snacks on either flight.
Aside from a completely packed plane, I really have no complaints.
Much better than Latam, the worse airline company ever. I hope I don't have the need to fly Latam ever in my life again.
The flight was operated by Latam. The aircraft had a technical issue and the flight was delayed for the next day. They grounded other passengers to get their airplane assigned to my flight. Most of he ground staff don't speak English (Orlando Airport), but were very polite.The crew on the other hand could speak English and Portuguese. On board service was good.
Flight was delayed it was hot while sitting on the plane, one engine was working on the plane until they had to do some jimmy rigging down the runway in order for the other engine to charge up. It was ridiculous
The flight was very good and the staff was very friendly and helpful!
Landed without a gate ready. Plane is extremely old and dirty.
All the amenities was wonderful, if they could keep their prices that low. I'd fly with them all the time.
6 1/2 hours from Tampa to SFO on a Boeing 737. Cramped. No Service. No real food. One pass for coffee at the beginning and a second pass THREE hours later. And check-in in Tampa was nasty even by United standards. And I am at almost TWO million miles on United. It's a non-stop. But terrible service.
The flight had a delay but I made it to my connection. Flight was smooth overall
It's a short hop. My carryon was checked at the gate, I didn't have to drag it all over the airport. Excellent wheelchair assist.
Flights were on time actually early service was good and crew cheerful
The boarding process was straightforward. One pertinent observation regarding all boarding procedures is that if an individual requires assistance or possesses a special status and is part of preboarding, it is advisable to limit the number of passengers who can preboard with them, rather than the entire, sometimes large, companion groups. The seats are uncomfortable, and the entertainment options are significantly inferior compared to other airlines. During the snack service, I requested an additional bag of snacks, but my request was denied. Initially, the flight attendant agreed to my request.becoming a strange accurate moment. The flight duration was four hours.
United didn’t even try to hold the flight for me. They knew I had a tight connection and when I arrived at the gate less than 10 mins after final boarding the flight had already gone. The gate agent wasn’t even notified that I was on my way. She was told I wasn’t at the airport
Flights were on time. Free Wifi on plane. Everything was well organized.
Experience was great - no complaints. Took off on time, landed early. Got to the gate relatively quickly - took a little bit of extra time to deplane but nothing excessive.
Economy plus was so cramped I could not use my laptop. It was beyond bad.
United is one airline which regardless of how many separate United tickets in existence, if one flight breaks down, the airline will take care of all the flights.
Seats were very uncomfortable and being charged for snacks and water.........
Allegiant actually impressed me, original inbound flight from PBG was so late they gave us a bird inbound from Des Moines and only left 1h late and gained 40 minutes back in the air. Comfortable flight with no frills but no complaints.
Flight was delayed. Crew was good but hot coffee was not available.
Great. No choice for n/a. No food or entertainment options
No food is available without purchasing it and there is no in-flight entertainment. Both of these are OK because we got an inexpensive flight from Allegiant and, otherwise, our experience was excellent.
just had water and there was plenty of leg & seat room. But then i don't weight 220#s!!
Not totally their fault- screaming kids that had zero parent intervention.
It was cold on the flight. The crew was very pleasant. I didn't order any food. We were delayed due to Captain waiting on maintenance log. He kept us informed though. The flight itself was smooth. I would definitely fly with Allegiant again!
I had a fantastic experience with Allegiant. I had wheelchair assistance and they helped me find my luggage and brought me to my car. Even loaded my luggage. Wonderful service!! Thank you Allegiant!
Superb. Staff great. Great flight. As with other airlines, seating too tight and restrictive.
Cancelled flight. Still waiting to get home for grand daughter’s graduation .
Left early arrived early..right amount of talking from pilots..of course had to love the biscuit and water!
As we approached Denver, we encountered quite a bit of turbulence. I know this can sometimes be the case as I frequently fly this route but not on American. My gripe: Usually a pilot or co-pilot alerts passengers to the possibility of turbulance ahead of time. This did not occur nor did he communiucate during what was a pretty rough ride.
My original flight got delayed day of so I had to rebook it from one layover to two layovers. The flight also left earlier which was a slight inconvenience but manageable. Then my first connection flight got delayed 3 separate times for a total of 2 hours delayed, causing me to miss my second connection flight back to Santa Barbara. Now, because of this missed flight, I am missing my college classes that I pay for.
Flight: Started on time. Comfortable flight. Arrived on time. Crew: Very cordial and helpful. Drinks and snack was served with a smile. Overall enjoyed the trip. Regards, Hari Doss Chanchala Doss
The flight was on time and the landing was very smooth. The crew and flight attendants were all very friendly and professional.
When I booked my flight a month ago - I selected a seat. That seat was NOT the one I ended up with when I checked into my flight the day before. This is the second time this has occurred. So, I checked my next flight on Wednesday and Thursday and no seat was assigned. Poor, very poor customer service.
Cleared standby and gave up my seat. Terrible policy and boarding experience
Message about flight cancelation was received late due to being in the air. No explanation, just canceled and booked on morning flight. We had to stay in the airport overnight because there was no transportation offered to get to the hotel that AA had available. Actual inflight was fine.
Bag drop was very disorganized in Miami. All main cabin passengers were shunted to just a few lanes and they had an equal number of lanes for first class passengers but there was nobody on those lines. They did nothing to bring the main cab and passengers over to the open lines and they just had employees standing there and doing nothing
It was an early flight and most people napped/slept and the crew let us which was nice.
Frontier line changes my flight schedule with out my authorization. They never ask me and with out my concern they cut off 4 hours of my vacation they force my to leave 4 hours early from Puerto Rico.
It didn’t happen. I booked it and then was told it wasn’t available and then forced to pay far higher prices for a worse option
This company socks. It's fraud. They canceled our flight yesterday, and today we were late because of a really long line at the check in bag. At the rebook station, there was ton of people. The workers were all rude. I am gonna make a report to FTC.
Not clean and was told I would get a great seat and it was not great at all
Flight got delayed for 5 hours no good explanation was offered ;(
There was no one at the counter to assist with our check in. The app didn’t work, so I arrived at the airport with time to check in and I couldn’t because no employees were there. When I finally got someone on the phone, it was inside the 60min rule and they said I could no longer check in and they could sell me another ticket. We had to scramble and pay an additional $800 for tickets and THEN AFTER (about 60 min from my original convo with customer service and 10min after original departure time) I had boarded my new flight, there was email saying my original flight from Frontier was delayed and leaving 2hr 50min later, but I STILL wouldn’t have been able to check in. Which means customer service should have been able to see it and let me check in because I was well within my check in time. When I call Frontier, they hang up on me. So their app didn’t work and they employees left and they take zero responsibility or assistance with their “customer service”
Everyone seemed to be in zone 1 for boarding. Maybe break it up a little. Otherwise, smooth flight.
The experience was good. No frills but I got there safe and sound and on time.
After boarding and un-boarding twice over 6+hours, the flight was canceled.
