Cons: "Food was not enough and it was served after very long hours."
Pros: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Cons: "Can't say."
Pros: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
Pros: "Food was great."
Cons: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Pros: "Good flight and crew but......."
Cons: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"
Pros: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Cons: "Not applicable"
Pros: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Cons: "Waiting inconvenience"
Pros: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
Cons: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."
Pros: "The in flight crew was friendly and helpful."
Cons: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
Pros: "Entertainment - excellent"
Cons: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"
Pros: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"
Pros: "Onboard service was good - two meals and in between. Some good movies and TV plus internet service you have to pay for."
Cons: "The seats are uncomfortable for 13 hours of intense use."
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pros: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Cons: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Pros: "almost nothing."
Cons: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat."
Cons: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."
Pros: "Movie options were good. Even though I didn't use it, they offer 2 checked bags for free in the economy class compared to the standard 1 that most airlines give."
Cons: "Nothing specifically. It was a pretty standard flight experience."
Cons: "I made a mistake in changing of flight dates and within 24 hours I tried to rectify it and I couldn't for some strange reasons, I called for help and they told me they cannot help me cos Turkish airlines have already made the changes... This is so so horrible and am still here in turkey stranded.... Thank you very much for ur services"
Pros: "Timeliness. Orderly boarding"
Cons: "Entertainment. Remote didn't work. Touch screen was painful to use."
Pros: "Clean aircraft."
Cons: "Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly."
Pros: "The crew was very nice"
Cons: "Long delays, started in Las Vegas all the way thru to Athens"
Pros: "Good onboard entertainment. Normal headphone jacks."
Cons: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."
Pros: "Not much, except that I got to Nashville."
Cons: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"
Pros: "The crew was attentive and smling and fun..the chicken curry was awesome--nice detials on this flight."
Cons: "Again seated next to the restroom and the chemical smell but really everything else was wonderful--"
Cons: "Our baggage was delayed coming off the plane in Seattle and getting to the carousel. When we were finally able to claim our baggage in customs, the gate said it was too late to re-check them through to Seattle, so they had to re-book us for a later flight. So after 13 hours of travel (with a toddler, which makes everything harder), we had to wait an unexpected 3 hours at Seatac to board a plane home. It was terrible. The BA representative at the baggage claim was incredibly dismissive and rude to everyone. It really was miserable."
Pros: "Everything it was 100 percent"
Cons: "Luggage is held up but I will eventually get it here"
Pros: "Everything was great. The seats were comfortable and the crew excellent. The aircraft was clean and easy to get about in."
Cons: "Nothing to dislike."
Pros: "This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?"
Cons: "The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good."
Cons: "Entertainment system is very old and the flight is also very old."
On time. No problems boarding. AA checked my roller bag for free. In flight entertainment wasn’t really working and they didn’t sell the snacks on the paper menu.
Late to board late to depart captain gave inaccurate information
Pros: "It was a small jet but the first class section was extremely nice."
Cons: "Small jets have limited overhead space and most roller bags have to be gate checked for pickup when you exit the plane. My roller bag is small to fit under a seat, and it fit in the overhead."
Pros: "Seat was comfortable"
Cons: "One attendant looked and acted,like she had just gotten up after a rough night. Never smiled, watched people put jackets and even a fast food bag in the overheads without ever saying a word."
Pros: "Quiet, evening flight."
Cons: "Departure was delayed 30 minutes due to customs inspection of the aircraft. Not American's fault."
Pros: "Not much. I did arrive to my destination with my bags!"
Cons: "My flight was delayed boarding and.leaving the runway! There was very choppy communication as from the airlines as things changed. I arrived and hour late from an already late flight! The attitude of the attendants was not the best either. They seemed to be tired and it showed in their service."
Pros: "The entertainment options"
Cons: "The flight was delayed because of another flight before ours and there was poor communication."
Pros: "The pilot made up for a lot of time. The flight was said to be 1 hr 40 minutes about but we touched down after about only 1 hour in the air. Deboarding was quick."
Cons: "The flight was delayed three times. We eventually boarded and then spent another 30 minutes waiting to taxi. Another narrow plane with not much room."
Cons: "The seats were SO uncomfortable and my legs were cramped up into one position because there wasn't enough room for legs and knees."
Pros: "Landed safely and on time. Crew was nice."
Cons: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."
Boarding was seemless. As for the flight itself, we deiced the wings twice. Had to come back to check for mechanical issues leading to our flight arriving 3-hours late to destination. As for food choice, do not choose the pancakes as it was similar to eating sweet microwaved porridge.
Pros: "They have the best blankets! I always get cold but the blankets are nice and thick. The entertainment system was easy to use with a wide variety to choose from. The seats are comfortable and easy to sleep in. Overall just a great comfortable trip!"
Pros: "It was basically a United flight instead of Air Canada. Had usuall good quality United service"
Cons: "No problems"
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Cons: "Upon landing, we made it through customs. Each step of the way when our tickets were scanned, we we told our flight had already departed... Even though we had a 4 hour layover. Even the boards showed the 8:55 pmflight had already departed.... At 5pm. Finally made it to customer service and they gave us the gate number and confirmed the flight didn't leave until 8:55. Then the flight got delayed 20 minutes. No problem, but after boarding we sat in the cramped and poorly cushioned seats for 45 minutes before takeoff because the plane needed servicing. Air jets would not turn off and my husband, who had a window seat, was freezing due to cold air constantly blowing around his feet. When we got off the plane he could barely feel his feet."
Pros: "I was bumped to an earlier flight after asking 'cause my original flight was delayed."
Cons: "Very sub par service and you have to pay extra to reserve a seat."
Pros: "I got from point A to point B"
Cons: "I lost over a day of my trip because a flight was cancelled and wasted 6 hours trying to rebook with no help from the staff, who were extremely rude. Everyone on the canceled flight had to be aggressive at getting a new flight booked because there was no help. Every time you asked an associate from Aur Canada for help, the passed the problem off not taking any responsibility. If your name is on my ticket, then it's your responsibility. Worst experience traveling by far. Also lost over a day of my expensive trip that I've been waiting to go on for awhile and saved my money for a year. I lost hundreds of dollars in events and hotels. Avoid Air Canada if possible"
Cons: "Flight was delayed for several hours, while the crew assured us it was on the way. When it landed they still said it was being prepped. Then at 10pm or so, they said it was cancelled. Then we waited another hour and a half to speak to representatives and get our hotels. Then another hour to the hotel to go to sleep. Because I had to be back at the airport in 7 hours to catch the next flight. It would have taken me 2 hours to drive to Seattle from Vancouver."
Pros: "Nothing stood out as being too great. I was too pissed off from the delay to really notice any good."
Cons: "We were delayed about 2.5 hours. Ridiculous."