|December||Best time to beat the crowds with an average 29% drop in price.|
|July||Most popular time to fly with an average 35% increase in price.|
Average price of a round-trip
|$288||(avg. price over the last 2 weeks)|
Good deal for a round-trip
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 46m.
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($199), American Airlines ($215) and Delta ($284).
For West Palm Beach to Knoxville, Saturday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Knoxville back to West Palm Beach, the best deals are generally found on Tuesday, with Wednesday being the most expensive.
When flying out of West Palm Beach you will be using Palm Beach Intl, often referred to as West Palm Beach Airport. You will be landing at Knoxville McGhee Tyson, also known as Knoxville Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from West Palm Beach to Knoxville.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Knoxville from West Palm Beach is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Knoxville with an airline and back to West Palm Beach with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Knoxville from West Palm Beach up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "TVs/outlets on my side and section of the plane were not working."
Pros: "They did not clean with antiseptic the tray tables and tv screens between flights. Because of corona virus scare. I asked stewardess and she said no"
Pros: "The crew was very helpful and the seats were comfortable"
Pros: "The atl to bwi leg was not great. No inflight entertainment and the aircraft looked old."
Cons: "A newer aircraft that doesn't show its age would be nice"
Pros: "Kudos to the employees who really tried to help rather than pay mere lip service."
Cons: "The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?"
Pros: "newish aircraft, delta cabin beats other legacy carriers"
Cons: "gate announcements"
Pros: "The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left."
Pros: "Boeing 777 fantastic plane, great attention from the staff Quiet and comfy"
Cons: "NOthing really"
Pros: "Crew was lovely"
Cons: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."
Cons: "Not cancelling our flight"
Cons: "Plane was FREEZING!!!"
Cons: "the flight was delayed and so I missed my train home"
Pros: "Seats were comfy movie was great"
Pros: "Crew was great."
Pros: "I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch"
Cons: "We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare"
Pros: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"
Pros: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Cons: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Pros: "On time"
Pros: "Flight timing and gate arrival"
Pros: "Terrific service."
Cons: "Everything was great."
Cons: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."
Pros: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Cons: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."
Pros: "Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight"
Pros: "The crew was very accommodating and found me a new seat when I requested one."
Cons: "My assigned seat was next to a morbidly obese man. He overflowed his seat and took up at least five inches of my seat. The seats have become so narrow that even an average weight male has trouble fitting his shoulders into the seats."
Cons: "Plane was Boarded and we sat for over an hour waiting on fuel. Minimizing the wait time on the plane should be considered prior to boarding. The practice of getting us on the plane to make us wait shhould be stopped. It will creat a much more relaxed and smooth delay if we are allowed to be in the terminal."
Cons: "On time and nice media"
Pros: "The gentleman that was calling zone 1, etc etc. was amazing. I should have grabbed his name. Kept us informed and thanked us and really appreciated our business. He rocked!"
Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"
Pros: "Flight less than 2/3 full, lots of room for comfort. On time, no need to gate check carry on."
Cons: "nothing, it was great."
Pros: "Smooth take off and landing"
Pros: "I was not able to change seats..."
Pros: "Short flight so no food, drink or entertainment."
Cons: "Flights on time"
Pros: "On time; safe flight"
Cons: "Service from boarding to landing was impersonal. No headphones etc. Etc."
Pros: "Customer service"
Pros: "The stewards and flight was overall fine. In fact I found the stewards to Atlanta from West Palm very accommodating."
Cons: "I have reservation on booking Comfort plus next time I fly though. There appeared to be no difference in the seating or service as economy. A lesson learn I guess. I will atillflyDelta but stick to economy. I saw no perks"
Pros: "Loved the safety presentation made by the live stewardess!!"
Pros: "Just getting to my destination"
Cons: "Service very poor and seats very uncomfortable"
Cons: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."
Pros: "On time. Funny pilot"
Pros: "gate and plane staff friendly, smiling and helpful."
Cons: "Uncomfortable seats, no cabin service on short flight, no power in seats."
Cons: "Flight was delayed"
Pros: "Crew did an outstanding job"
Cons: "No entertainment"
Pros: "Clean, polite, informed"
Pros: "Got from point A to point B"
Cons: "nothing all was good as expected."
Cons: "Flight was 7 hours delayed and every 2 hours of waiting they delayed the flight 2 more hours"
Pros: "Comfortable seats, the crew on board was nice"
Cons: "Boarding and unboarding was unorganized and hectic. Also the crew broke my luggage and because I didn't go to the counter right afterwards I can't be reimbursed for it"
Pros: "Left on time. Boarded easily and arrived early"
Cons: "Flying :)"
Cons: "plane stated wifi available but did not work. plane was outdated also no power at seats available"
Pros: "American is our main airline and We never are disappointed"
Pros: "Attendant was fun."
Cons: "Opportunity to buy food on a 3.5 hour flight. Pretzels just doesn’t cut it on a ‘dinner time’ flight."
Pros: "The crew was friendly, check in and security went pretty quick. The plane was clean and the ride was safe and smoothly"
Cons: "The plane door got stuck and delayed us for a while. It cost $30 to check my bag. They gave me 2 cookies to eat on, one on each flight. Anything else was $10 bucks or so. Even a bag of chips would have been an upgrade. I miss the days when everything wasn’t an extra fee."
Cons: "Everything AA did nothing right."
Pros: "Flight arrived early. Stewardess although newer was attentive"
Cons: "Nothing the flight was great"
Cons: "The airport at Chicago always keeps me on the tarmac arriving OR departing. One of my least favorite airports, and almost always my last pick."
Pros: "Areas of schede with flights. No incidents."
Cons: "Oversold on the way out. Didnt affect me. It could have."
Pros: "Big jet not typical going into Knoxville."
Cons: "Flight was late. Boarding had every zone called essentially at once so we could all stand."
Cons: "Delay wasn’t explained, crew/staff was mediocre"
Cons: "More turbulent than usual"
Pros: "Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad."
Cons: "The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available."
Pros: "Newer plane. Standard American amenities. Fast WiFi and live TV channels."
Pros: "Is not only the most convenient airport for our flying, but we always have a good experience. Loyalty paid. And we are AA clients for more than 25 years. ."
Cons: "I would like if they offer a better quality of drinks (wine, Prosecco) in first class. Now they can buy a French wines for a great Rices"
Pros: "Flight was delayed by approximately 90 minutes. Attendant was friendly."
Pros: "Clean airplanes. Customer service at PBI was great. Fake smiles. Charging in economy"
Cons: "No entertainment (tv wasn't working), FAs doing the bare minimum. No help even when traveling with a small child."
Pros: "The cookies. Quiet plane."
Cons: "Took longer to take off than the flight to Buffalo."
Cons: "Noting all was great"
Cons: "I do not like nor eat your cookies. You could do better."
Pros: "Easy normal flight"
Cons: "Congestion in Chicago sat on runway 30 min"
Pros: "The crew was very nice and did a good job of keeping the passengers informed of delays"
Cons: "The gate check-in person was not very pleasant. Once we had to get off the plane after leaving the gate the flight information disappeared and could not be found on any flight tracking service. I know the airline cannot help the weather but keeping passengers informed is key to making people feel comfortable."
Pros: "On time. Good crew."
Cons: "Flight was over sold and announcements about it at the gate had a threatening tone."
Pros: "I was Happy with the free soda I got. That’s about it."
Cons: "Well my flight to Milwaukee was delayed 3 times and then canceled. Thankfully my moms flight with south west had open seats so I bought a ticket on that flight while everyone and there mom was at the ticket counter trying to change their flights. And then on the way back to Florida, my flight was delayed twice, and I almost missed my connecting flight. One of the worst experiences flying. Then I was Told I couldnt Get a partial refund for the flight that was canceled to Wisconsin"
Pros: "On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure."
Cons: "We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me."
Pros: "Seats were comfortable."
Cons: "Flight attends were slightly curt."
Cons: "Haven't made it to my final destination yet.."
Pros: "They cancelled this flight."
Cons: "I had to fly to a different city in order to get home."
Pros: "I liked how friendly the staff was. All the attendance were helpful and always happy to help."
Cons: "I know this isn’t Kayak’s issue but American Airlines literally forgot to put fuel into the plane. We were delayed for over an hour and luckily I made my connection in Charlotte but only because they held the flight and it was not full. Had it been full I would have lost my seat."
Pros: "On time and clean"
Cons: "No legroom! Felt like a caged animal. No power for my devices."
Cons: "No entertainment options"
Pros: "Always we have a good experience"
Cons: "The aircraft was extremely too hot"
Pros: "The quick boarding and kind flight attendants"
Cons: "Seat wouldn't recline. Somewhat nauseous smell at first."
Cons: "You will never change anything. It doesn't matter."
Pros: "The planes and staff were excellent!!!"
Cons: "Hated the layovers!!!"
Pros: "Very efficient boarding, new plane"
Pros: "flight left and arrived on time. Service was efficient and friendly."
Pros: "No problems"
Pros: "Flight oversold. Couldn't use online system to book flight, so went 3 hours early to check in. Told couldn't check in still, had to do it at the gate. Then flight delayed two hours. No communication."
Cons: "Purchased tickets for three of us weeks in advance. Purchased seat upgrades for all three of us for all four legs of our flight. Flight delayed for two hours. When boarding, one pass failed scan. They immediately printed another without comment. While in line to board my friend noticed they changed her seat from 4D to 36F. We returned to complain. They said that seat or middle seat in row 29is only choice. I said we paid for upgrade. They said to ask for a refund at LAX when landing at midnight. Asked passenger in 4D when he got his seat assignment - SAME DAY as flight, paid nothing for upgrade. I signed up for frequent flier program two weeks ago. Will be cancelling when card is received."
Pros: "The crew was professional and polite."
Pros: "I like the quite clam and smooth flight. The attendants were very helpful; and kind."
Cons: "I did not like that fact that I change me flight to the next day and had to pay $200.00 for a ticket change. I feel if there are opening we should not have to pay an additional charge of $200.00. $50 for a ticket change is understandable, but $200.00. Things do happen and changes must be made. Cynthia J. Black- Finch email@example.com"
Pros: "The plane crew were quite kind and efficient"
Cons: "When we bought our tickets we asked about how much time to allow between the London flight and our connection to Knoxville. We booked expecting to take the early connection if we could get thru customs early enough. We did, asked for boarding passes and were told it would cost $150.00 to take the earlier flight...so we sat for more than 3 hours waiting for our connection, after buying over $2,000 in airfare, traveling for 24 hours and seeing a partly empty plane leave Charlotte for Knoxville. We were the given the back two non reclining seats on the flight, even though we had booked weeks in advance...so no we felt very let down at the end of a difficult trip."
Cons: "Having only 35 minutes to change planes due to cancelled initial flight. Miserable at best experience."
Pros: "That I got from Florida to California"
Cons: "Old planes. Dirty. No entertainment. Noisy. No chargers for electronic devices. No music Even on short hour flight. Small narrow seats even on premium seats. Over rated and expensive."
Cons: "Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks."
Pros: "Boarding was a breeze"
Pros: "Good crew"
Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."
Pros: "Florida was amazing. The people were very friendly."
Cons: "The landing. the approach was so rough. I've flown 6 times this year. And that was the roughest approach ever"
Pros: "Crew nice. Seat okay"
Pros: "The crew was fantastic!"
Cons: "I wish there was at least a free beverage."
Pros: "Crew unfriendly, unprofessional, and not courteous,"
Pros: "Great crew"
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "On time"
Cons: "Seats could recline"
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Cons: "Built in headrests on the seats."
Cons: "Flight itself was great. Seats are very narrow"
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "I finally got home"
Cons: "We took off 3 hours late. No transparency about what the delay was or how long, they just kept stringing us along 30 minutes to an hour at a time."
Pros: "The gate agent was amazing and super helpful."
Cons: "Seats are tight and not very comfortable."
Pros: "All wa great"
Cons: "it was very hard to hear the stewardess"
Cons: "I cancelled this flight and somehow it doesn’t show in your records and now I cant find the cancellation.. I am not in Orlando.. last time I will use Kayak."
Pros: "Timing and ease of travel"
Pros: "Early out and early in."
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Pros: "Friendly pilot."
Cons: "My reading light kept flashing off and on. So I couldn't read my book."
Pros: "Crew was very friendly, very polite unlike the United flights I have taken. I was told the space would be uncomfortable but it was absolutely fine for the short flight."
Cons: "No beverage service. Not even water is offered."
Cons: "Seats are hard"
Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"
Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"
Pros: "Flight was ontime and smooth. No issues boarding or debarking."
Cons: "Cheap plastic "mass transit train" style seats. Poor legroom. Borderline exorbitant fees for baggage and carry-on. Also weight on checked luggage was only 40lbs per piece while industry standard is 50lbs. Makes it difficult to share one suitcase between 2 people to save on baggage "fees"."
Cons: "The flight was delayed 9 hrs. We were going to NYC for 2 days. We missed an entire day--- cut our trip in half."
Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"
Cons: "The ground crew got something stuck in the snow and we can't get off the plane because of that."
Cons: "First flight being cancelled"
Pros: "Plane was late. 2 years ago it was late and while there at the airport I heard Allgeant routine runs hours late or cancels. 3-4 hours, not an hour. Good thing I dont fly too often"
Pros: "Didn't mind paying for bags, seat, snacks, drinks,.....but a 10hour delay!!!! UNEXCEPTABLE Will NEVER use this airline again!!!"
Cons: "10hour delay!!! No weather problem.."
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."
Cons: "My return flight was rescheduled for a day later."
Pros: "The stewardess was great on trip up there and back!"
Cons: "Little bit bumpy ride in some spots"
Pros: "Everything was super easy with Allegiant. This was our second time flying with this airline, and even though you feel like you get nickeled and dimed to death, the overall price is still much lower than any other airline. The plane was clean and the crew, both ways were awesome and in-tune with their passengers. Don't be fooled by the pricing, this is really an outstanding airline, we will fly again with Allegiant!"
Pros: "Evertything was on schedule ."
Pros: "The flight was on time and the staff were courteous."
Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."
Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."
Cons: "Honestly i have no complaints."
Pros: "I liked how friendly the staff were and how everything was done on time."
Cons: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."
Pros: "Really disappoint experience with air Canada when we were back from San Juan. We paid $40 for preselected seats but end up with none of them secured. I had to separated from my wife in different row and crowded into a middle seat that is I want totally avoided. Why we paid for such a bad experience?"
Pros: "It’s not everyday that you get a meal for free on an airline in addition to friendly service. Even though the flight was 7 hours, it was a smooth and enjoyable one."
Pros: "found it good. I am eighty years young,I didn't need any extra help.I am very self self sufficient. I was travelling alone. and I really didn't need any extra attrbourention There was a family with a infant and small children just in front of me.I was happy to see the flight attendant,help them get organized and she spoke very nicely to the children.The Baby did cry for a while and the flight assistant did try to help themto calm the child. All in all I was able to read my book and even take a little nap . I would fly Air Canada.again. Thankyou Anita Arbour"
Cons: "The only thing I would improve on is to inform passengers of what carousel the baggage would be coming out.on I don't travel a lot and felt lost when trying to retrieve my suitcase. Thankyou again!"
Pros: "Nothing to like here"
Cons: "Late, crew was rude and plane was dirty!"
Pros: "Great Service."
Pros: "My first flight with Air Canada (TCA) was 64 years ago in 1953 and the airline still feels safe and solid."
Cons: "Food seemed OK but we both suffered severe stomach upset after the flight. From gate to gate in Montreal was many thousand steps. Crazy."
Pros: "The plane was quite new, and that's pretty much it."
Cons: "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
Pros: "Great staff on plane"
Cons: "Plane was overweight due to the plane carrying luggage from a previous flight. This is poor logistics planning on Air Canada. We were delayed by an hour and waited inside the plane on the tarmac while they removed the extra luggage to reduce weight."
Cons: "Late start on each leg. Entertainment not available in every flight."
Pros: "I liked the friendly crew members"
Cons: "1. Could not reserve seat on the return flight and still got charged for it. 2. My seat did not have the new outlet for phone jack and USB charger. I had to use old headset outlet on the arm-rest which did not work. 3. Planes delayed on both directions."
Pros: "I didn't like anything. This was a major disappointment."
Cons: "It was delayed 2 hours. Also, they announced at the airport that there were no monitors on the plane and we should download the Air Canada Rouge app. The connection at the airport was poor so I couldn't download the app but my friend did but she still couldn't watch anything on the airplane even though we were told we could get the app and get the on plane entertainment. I just couldn't believe that in 2017 there are allowed airplanes in such poor condition in the air. Also, I was traveling with 2 children and the airline didn't accommodate me at all. Many seats were empty and they put me in a full row. I had to sit on the floor for 8 hours so my children could stretch and sleep and the fly attendant didn't even bother to ask how I was doing but they would frequently bumped into my children's feet in the aisle. Also, a passenger's seat behind me fell apart. I could write an essay about this airline. Never again!"
Pros: "NIGHTMARE! We were not able to travel due to my wife's illness the nite before we were to depart."
Cons: "I didn't like that Air Canada didn't give us a voucher to use within the next year due to the illness. She has had tests since we have been home and her doctor told us we made a good decision not to travel. She documented that for us as well. She wrote a note to help us recover our air fee or at least get a voucher...hoping they will change their mind."
Pros: "After I reserved and pay for my seat on row 19 I was moved all the way to the back of the plane. I should be refunded my money"
Cons: "See above."
Cons: "Seats tight, very little leg room or room at all to move. Can't believe we now have to pay for a meal and to check our luggage! Male at departure gate in Palm Beach kept making announcement which could not be understood as he spoke very rapidly and unclear. Flight was delayed 45 minutes."
Cons: "The seats are very small and uncomfortable."
Cons: "the delay coming and going"
Pros: "Safety well managed."
Cons: "Some staff were rather difficult to engage - lacking interpersonal skills and hence leaving me in a 'did they hear me?' mode. I suspect that this is a 'how they are managed issue!'. The 'boarding zone' system either suggests they normally have crowd control issues or need to better understand human dynamics. Every one was bored by zone 5 boarding and the system falls over at zone 4! From a commercial point of view the experience was one of felt weariness!"
Pros: "flight was on time, movie selection was great, comfortable three hour flight, flight attendants were awesome. I will fly air canada again if the price is right."
Cons: "What I didn't like is out of the control of the air canada staff. People can't follow simple instructions regarding when and how to board."
Pros: "Everything went well"
Pros: "The flight went well and the crew on the plane were very pleasant."
Cons: "The manager named Jennifer at Palm beach airport was extremely rude. When her attitude was pointed out, she threatened to remove us (including a toddler) from the flight. She basically said "I'm the manager I can do what I want". Extremely unprofessional and a very unpleasant situation."
Pros: "Everything was good except late departure"
Cons: "Late flight, for almost two hours"
Cons: "Flight was boarded from the front - back, that is the last row boarded last. It makes some sense that first or business class boards early but the rest is at least inefficient and causes everyone to be standing around in the aisle."
Pros: "It boarded and arrived on time."
Cons: "There was no snack unless you paid for one."
Pros: "That there was no delays or anything, at any point, very easy."
Pros: "It's been a long time since I flew Air Canada . Great flight, blanket and pillow provided - seats, movies and and a lot of snacks. Worth the money for a long flight :)"
Pros: "Good service, nice seat"
Pros: "I slept on this leg which I appreciated and we also got into Orlando early. Very excited about that."
Cons: "They charge for all snacks. I think for a three hour flight a small snack would be in order. A cookie or pretzels would work."
Pros: "Early and luggage delivered quickly"
Pros: "Wish the longer portion of our flight was as pleasant as the short leg to Toronto."
Pros: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Cons: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
Cons: "Too many people with more than two bags. You have to force more people to put there bags in the plane storage not overhead. Two many carry-on bags and people had back packs with another bag, some computer bags. It takes too long to board the plan"
Cons: "No entertainment system. Very slow boarding."
Pros: "I like that they let us board the flight because we had some issues getting to the airport."
Cons: "There wasn't anything I didn't like."
Pros: "flight was cancelled. huge inconvenience."
Cons: "Crazy boarding process. Had flight attendants jacket left hanging on my seat that they didn't come get until we began to taxi. No entertainment systems for a 7 hour transatlantic flight."
Cons: "I had legal rights to, as I tried to explain to the agents. They dismissed and mocked me, until 3 hours later. By that time I had missed my flight."
Cons: "I have nothing to say about the flight, was good enough."
Pros: "Friendly crew. Very smooth flight. Easy to navigate terminal."
Pros: "On time with nice crew"
Cons: "Boarding a bit of a mess"
Pros: "short, easy flight from Indy to Toronto. Very professional and nice flight attendants, easy boarding, easy departure. Thank you!"
Pros: "I liked the fact that my friend and I were able to get seats together. It was very nice that of the airline to accommodate that."
Cons: "I didn't like the cold tea. I would have liked a cookie or something to go with my tea, without having to pay for it."
Pros: "Crew was very helpful and polite, ensuring that the leg of our rerouted flight from Toronto to Frankfurt was comfortable."
Cons: "Not being able to complete my original itinerary as planned (see above)."
Pros: "Because of a plane malfunction I ended up meeting 3 very good friends. The flight was okay"
Pros: "On time, no fuss, good price, direct flight. Thanks Kayak"
Cons: "Q400 noisy, lack of storage space"
Pros: "A Nice airport"
Cons: "The film are very on The iPad"
Pros: "Service was good"
Cons: "Delay and almost miss my connection flight... and its not the first time with Air Canada"
Pros: "Clean plain, quiet flight."
Cons: "A 3 hour flight should have offered a snack. Otherwise, good service."
Pros: "Finally got home"
Cons: "Arrived at gate at1:15 boarded at 6:25 4 hours waiting for plane to arrive"
Pros: "Improved and smooth kiosk at check in, especially for basic economy ticket holder like me who is not allowed to do early online check in. Smooth and speedy security check point, and clear signs for me to find the terminal. Good amount Of reataurants and snack stores. Onboard wifi is great, especially I can use my points to purchase wifi."
Cons: "The check in kiosks during rush hours - there should be more staff on standby to help and coordinate the use of kiosks, like checkout line during the busy holiday retail store. This will speed up the check in and"
Pros: "was upgraded"
Cons: "I missed my original connecting flight in EWR because there was no gate available when we landed. After waiting several minutes, we taxiied to a different gate. I called customer service to let them know we were on the ground waiting for a gate assignment. Despite this, the flight boarded and left with several people missing the connection even though that flight pushed back later than its original time and departed almost an hour late. The plane was sitting there with the door closed. After that, I was put on the next available flight which was already delayed more than 2 hours. That delay extended even longer and was eventually cancelled due to weather. United CS reps were not willing to address passenger concerns. They closed the CS area in some portions of the airport forcing everyone to a very limited number of reps. I ended up having to rent a car and spending the first 5 hours of my birthday driving home. I should have been able to make my connecting flight and would have avoided the entire mess. Instead, I am out of my ticket price plus the additional cost of renting a car since my changed flight was cancelled due to weather not the gate assignment changes that originally caused me to miss the connection. What should have been a brief 4-5 hour trip ended up being almost a 20 hour day....United absolutely SUCKS!"
Pros: "Free Tv because of the delay."
Cons: "Hot as hell, AC terrible. Cramp"
Pros: "Both legs of flights went without a hitch"
Pros: "Need say thank you to Nathan Robinson at Palm Beach Airport for his kindness and compassion towards me.Exceptional service rendered.Thanks to him I will definitely refer all my friends and colleagues to fly with United Airlines.Pilot and all crew were super.we even arrived earlier.Thanks United Airline Staff."
Pros: "The crew were all very friendly"
Cons: "Was very close to other passengers felt no breathing room"
Pros: "It was a good flight, not much turbulence, and I have not flown in several years. I was happy with my flight!"
Cons: "The seats and leg room are awful"
Pros: "aisle seat"
Cons: "12 hour delay due to mechanical issues poor communication no leg room very narrow aisle for beverage cart and passengers attempting to get to restrooms"
Pros: "Seat had room"
Cons: "Could not lay back"
Pros: "On time."
Pros: "Leg room"
Pros: "It was a good flight, short but good."
Cons: "leg room was very tight & I weigh 145 pounds. Abe"
Pros: "Nice plane, great crew. on time departure and early arrival."
Cons: "United has terrible boarding procedures... a problem most airlines have... they need to get it together to stop the mad rush to get on the plane... 5 boarding groups does absolutely nothing... On a side note many things could be improved by offering free checked baggage and charge for overhead bins.... so many delays, arguments and general aggravation caused by people struggling for overhead bin space... just have a guaranteed spot overhead for a fee.... no more aggravation period... when they started charging for checked bags but offered free carry on the problems got worse... flip it around and several problems go away... simple."
Cons: "United continues to drop the ball on every flights I take. I only fly them when I absolutely have to bring platinum on delta and mosaic on JetBlue. Consistently worse vs those two start to finish."
Cons: "Mad I had to check my luggage. Never used to have to, I usually carry on."
Pros: "The first leg of the trip was very good and no complaints. Food and entertainment-N/A"
Cons: "Perhaps the people who have a tight connection could be allowed off of the plane first. I only had a half hour layover so by the time I got to the proper gate, I had missed my flight and had to wait eight hours for the next flight ."
Pros: "Flight was quick, efficient and courteous flight attendants."
Cons: "United's inefficient practices resulted in a missed connection for which they did nothing to compensate me."
Pros: "Boarding easy. I like the lines they formed for boarding zones"
Cons: "Delay for 2 hours"
Pros: "On time. Great staff. Very clean planes."
Pros: "Landed 20 minutes early...great flight. We choose UNITED everytime!"
Pros: "The pilot was very kind and kept everyone well informed."
Cons: "For my first time flying alone along with my fear of flying, there was a power outage of some sort having to do with United Airlines, so we spent 40 extra minutes in the air doing circles. Before landing there was about 15 other planes waiting to reach their gates, but none were open because of lack of communication. We sat on the plane for an extra hour or so, with our seatbelts on, and moving no where. Just extra stress and frustration added to the flight."
Cons: "aborted takeoff due to mechanical problem, a bit scary but crew opted for safety and we changed to another plane;thus, long delay but unavoidable."
Cons: "I went on this trip as an veterinary humanitarian out reach. I was also guardian to one high school student so that she might have an experience of such to guild her future. Her flight was missed booked to leave after mine, I attempted to rebook my flight with Luthansia but they would not let me me even partial rebook. I attempted a number of times to rebook the flight but their solution was extreme financial gain for them when more reasonable alternative could have been arranged. They canceled my entire return flight and left me stranded. I had to piece together a return flight on a shoe string budget. Thankfully American Airlines was understanding for it appears Luthansia and United are not."
Cons: "Umm how about we were 3 hours late and missed out flight and had to spend $200 to rent a car at 1130pm and DRIVE 4 hours home? Not to mention we missed our connecting flight due to delays on United on the 16th! No food and no entertainment NOT HAPPY"
Cons: "Had to pay if you wanted to watch regular tv."
Pros: "That the plane arrived on time, which is a miracle in itself."
Cons: "No offer by the Flight Attendant to any passenger if they wanted extra snacks or if they desired to have the entire can of soft drink they requested. Only one A/C was operational, so thank God we cruising at altitude cooled the cabin down."
Cons: "They switched a lot of seats around. I was supposed to be in row 22 and was pushed to the back of the plane."
Pros: "Gate agent with list of connecting flights was extremely helpful."
Pros: "The service"
Pros: "Crew was great"
Cons: "Cramped seating and you had to pay for entertainment."
Pros: "Everything about my flight was amazing!"
Pros: "Cabin crew were cheery and responsive, gate crew re-seated me in an exit row after several requests."
Cons: "Oversold flight and poor communication from ground crew to get a family with children seated together ended with passengers arguing loudly about the situation. Stressful and uncomfortable. Overpriced wi-fi."
Pros: "Very efficient and timely"
Pros: "we got home on the same day without flight cancellation. delay was not updated on text notification reuglarly"
Cons: "significant delay... snack is a joke and purchase snack option??? really.. at least give us the full can of the beverage after a lengthy delay. cabin was too hot and temperature was not regulated.. start a special section for crying babies. the seats are too narrow for comfortable travel."
Pros: "The flight was on time"
Cons: "If United is going to shrink the seating space they should have a size limit to the space a 300 pound person can not fit in the seat that is economy - they should purchase a larger seat - I sat in a row with 2 large people and all they did was complain about the seat size - not there size....It awful...Please look into this for future... thank you"
Cons: "The only complaint is to have to pay for the TV. I feel it should be part of the service. On the way going to Punta Cana the flight attendant gave it to us for free and that was very nice as it made the trip seem to go by faster. Other then that everything was wonderful."
Pros: "Other fliers helping get my luggage overhead, getting enough water"
Cons: "Seat was skinny and I am not, leg space was short and mine or long, not that comes with "economy""
Pros: "Once we got on board the flight attendant was very nice and accommodating. The flight itself was fine."
Cons: "We had to wait 4 hours to board our flight. The plane was late, then they had to replace the whole navigation system. Then at the last minute told us to go to another gate and when we got there we were told to go back to the original gate. Getting another plane from the get go would have eliminated a lot of the hassle we all experienced."
Pros: "Since that flight was 2 hours late leaving I was not on it."
Cons: "Total lack of communication between silver airways and passengers. Also think crew scheduling was pretty lax in communicating with own staff."
Pros: "Nothi g"
Cons: "I've never been on an airline that has tv and charges for regular channels! I can understand charging for premium shows, but regular tv!! Come on!"