Daily cleaning, installation of cabin HEPA filters on flights from Paris to Arkansas
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 17h 07m
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Scores according to KAYAK customer reviews
"Liked traveling with Virgin on the past. This time checking was an issue, meals sucked, we were missed when meals were served. Not a great experience. Will travel in two weeks to the UK but will fly with another carrier"
"Was not let to board as the site failed to notify me if a friend purchased the ticket they need to be present at check in. Now we are not able to get a refund and paid for a ticket we will never use. Ridiculous rules as I fly from London and she lives in the US. How can she be present to show her card. $480 down the drain on top of that I had to purchase a ticket at the airport since I was already there"
Pros: "Being on time"
Cons: "Nothing you guys did great thank you so much."
Pros: "Seats comfortable. Food was good."
Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"
Cons: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Cons: "Squishy space and very late flight unfortunately"
Pros: "The crew on Virgin Atlantic was superb!"
Cons: "More leg room"
Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Pros: "They didn't serve any refreshments or even water"
Cons: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."
Pros: "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Cons: "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."
Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."
Pros: "Top glass airline"
Cons: "I lake food and good service crew"
Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Pros: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Cons: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."
Pros: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Cons: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."
Pros: "Everything was as or better than expected. Did not have high expectations, because price was so much less than other airlines. Crew was friendly. Was pleasantly surprised all was good. Was expecting extra fees, (from reading reviews) but had none. Virgin checked bags all the way through, even though tickets were unrelated (and my online checkin said I would have to recheck baggage for second flight)."
Cons: "Seats are small in economy. I was lucky it was not a full flight, so I had two seats. The entertainment system was a. It confusing to manage, but the choices were good. Food was ok; but not worse than would expect."
Pros: "Crew very friendly"
Cons: "Seats and legroom poor if you’re six feet tall"
Cons: "Older media entertainment screen with hard to use touch interface."
Cons: "10 hour delay in Brisbane was terrible"
Cons: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"
Pros: "Great crew, easy boarding, comfortable enough flight"
Cons: "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"
Pros: "So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight"
Cons: "no complaints whatsoever!"
Pros: "I could sleep in peace the entire flight and the food. The little care packages we receive with a sleeping mask and ear plugs are also fun and useful."
Cons: "Flight was cancelled ."
Pros: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Cons: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."
Pros: "The crew was the best part of my experience, super nice and accomodating"
Cons: "the wifi had subpar performance"
Pros: "Seat is very comfortable"
Pros: "Met expectations."
Cons: "Things out of your control - time !!"
Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Pros: "Not flown with Delta in many years and impressed by the aircraft (A320), crew and customer service"
Cons: "Check-in was a bit of a hassle as kiosk would not accept our details but agent was able to resolve the problem"
Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."
Pros: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Cons: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."
Pros: "Very nice staff"
Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("
Pros: "nice new seats"
Cons: "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."
Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."
Pros: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Cons: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."
Pros: "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."
Pros: "The crew of the flight were very sweet and helpful"
Cons: "When I bought my ticket I wasent informed that I needed a return ticket out of New Zealand before entering so I had to buy one super last minute and almost missed my flight"
Pros: "great food and service!"
Cons: "It got a little cold in the cabin for a few hours."
Cons: "Everyone was delightful during the entire flight."
Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Pros: "Very good on board services and nice crew"
Cons: "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."
Cons: "cabin was nice but cold"
Cons: "Why are there no plug-ins?! That was very disappointing..."
Cons: "The cabin was extremely dirty, the food was awful."
"Broken tvs, unhelpful staff, confusing communication preventing smooth travel experience."
"I liked that once up, things ran more smoothly and we still landed on time despite a 45+ minute delay leaving the gate. The boarding process was another story. With the demand for proof of a negative COVID test prior to boarding by the US, Air France had just 2 staff members checking these tests results, collecting a paper affidavit of sorts also required by the US, and checking boarding passes and passports for an entire Boeing 777 full of passengers. There were other staff around This seemed preposterous. Then, when I finally boarded, the luggage was still be loaded onto the plane at 1:50pm for a flight schedule to leave at 1:15pm."
"Seats were narrow and uncomfortable ( business ) and there was only one toilet for both business and premier…. The one up front was blocked as it was solely for the crew …. One always had to wait in line with 3/4 people in front of you ..at minimum….. while you waited , the crew made it clear that you were in their way …. Fair enough as we had to stand partially in the galley…"
Cons: "I flew out of Paris twice to head home to the U.S. Each time we left Paris late, resulting in me rushing to catch my connection flight."
Pros: "Loved this crew!!!"
Cons: "Everything was perfect."
Pros: "No entertainment on the plane and plane was very small..."
Cons: "Explain flight situations better.."
Pros: "Only selection of movies but that’s all!"
Cons: "Flight delay could have been explained better, boarded the plane and sat in for about 2:30 min, crew could have been more proactive but NO! Food especially thinking this dinner time in business class fare very small portions! Wi-Fi paid for full flight but it was turned off in the mid of the air!"
Pros: "The pilot did an awesome job of welcoming travelers and keeping them updated on the flight status."
Cons: "I sat almost to the back and there was not enough lunch by the time the crew made it back there so I had to eat breakfast instead of lunch."
Pros: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Cons: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Pros: "The flight crew was great"
Cons: "I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong."
Pros: "The crew WAS amazing!"
Cons: "Not a thing! It was perfect"
Pros: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Cons: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."
Pros: "Food and movies"
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Cons: "Delayed flight"
Pros: "Friendly crew."
Cons: "Tight plane and late!"
Pros: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."
Pros: "The crew was amazing, the seats were medium on the comfort range."
Cons: "More comfortable seats and more leg room!"
Pros: "Friendly crew"
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Pros: "I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok."
Cons: "The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane."
Pros: "Flight left and arrived on time. Smooth flight, so the weather gets credit for that. Seats a bit more roomy than the horrible sardine cans I've become accustomed to being squished into on Delta flights."
Cons: "The provided earphones are useless. Next time I'll have to bring some from home. I only could watch films with "closed caption.""
Cons: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."
Pros: "Direct flight from CDG to IND."
Pros: "Wonderful. Food was great.i"
Cons: "I love everything"
Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Cons: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."
Pros: "Service was good. Was upgraded for more space."
Cons: "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."
Pros: "It was a pleasant experience. The crew were very friendly and professional. Their entertainment system and movies etc on-board was very good. Food was great too"
Cons: "Nothing really. A bit more leg room perhaps. It seems delay flights have the shortest leg room when compared to other airlines."
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Pros: "Everything. Very nice accommodating ok"
Pros: "There was a lot of food for this international flight. The seats were fine, just an overbooked plane."
Cons: "No complaints."
Pros: "Efficient crew. Good movie choices. Clean bath rooms. However - I wish every airline in each bathroom had a notice on the toilet to PLEASE LOWER THE SEAT AND COVER! I prefer using the bathroom after another woman has used it!"
Pros: "Plenty of meals and friendly service"
Cons: "Crowded seating...."
Pros: "On time departure and arrival"
Cons: "We landed at 2:14 p.m. but did not get our luggage until 3:38 p.m., with "priority" because we were traveling business class. Dozens of bags that were not "priority" preceded ours."
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Pros: "The meal on Air France (a code share with Delta) was excellent."
Cons: "Very bad seat in the exit row. It was very narrow and hardlly reclined at all. there was no place to put your things because there was no seat in front of it. Legroom was very good."
Pros: "Delta does a good job of seating and meals and flight offerings"
Cons: "The crew were not customer oriented and seemed like they really weren't interested in their clients. Also we were bounced around between Air France and Delta at the ir port and when trying to check in online even though we booked through Delta."
Cons: "Three hours late leaving Paris. Missed our connecting flight to saint louis. Not much help from Delta."
Pros: "It was my first time to fly Air France. They exceeded my exceptions. The service was great and they made sure we were very comfortable. I will definitely fly Air France again."
Pros: "movies and food"
Cons: "CDG airport is the worst!!!"
Cons: "Three bags were left at Paris and were delivered to me only after more than 48 hrs - lock of one bag was missing and other bag was in damaged condition"
Pros: "Frequent food offerings throughout the flight."
Cons: "Boarding the plane was not easy. We had to show our passports to a man who quizzed us on where we were coming from, where we were going, and asking questions about our luggage. After that we had to go through another security point and scan our boarding passes, but most people could not get through with our boarding passes, so we had to get in another line to show our passes to our agent. It was very stressful since we were running late since the border control line was so long! While it was stressful, I am glad that they were careful regarding the security,"
Pros: "Loved it all. That's good advice above :)"
Cons: "It was a blast!"
Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
Pros: "Everything was great! It is however a mystery why the attendants find it hard to smile once in a while. They were all attentive which is more important than serving with a smile."
Pros: "Fast boarding, crew, entertainment."
Cons: "Not enough lavatories, space is crazy small and the time should be changes. Arriving at 8am after spending half day awake is crazy. Unless you sleep the entire flight wI think no food no restroom."
Pros: "Beverage choices (apéritifs, wines, etc.) were decent in coach. Plane was clean. Entertainment system was very good. Boarding was organized."
Cons: "Seat width in coach was terrible. Had a heavier person next to me and I was crowded out in my seat."
"Never booked this flight"
Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Cons: "Information on arrival time was not correct"
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Crew were great"
Pros: "Very friendly crew and on time with no problems."
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Pros: "I love the food"
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Cons: "Nothing special"
Pros: "Flying with KLM is a pleasure"
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Short flight with good communication."
Cons: "Nil to complain."
Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Very friendly and helpful personnel."
Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Pros: "Good efficient flight crew friendly and helpful"
Cons: "Two hours delay in the start."
Pros: "Great crew service. Among the best ever."
Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "Feel like reacist Company"
Cons: "I didnt like the treatment of the crew."
Pros: "Crew were very good."
Cons: "No vegan food available."
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Pros: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Cons: "There was no entertainment and the food could be better"
Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Cons: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Pros: "Didn’t like the sandwich offered"
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Pros: "No extra charge for simple refreshments."
Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"
Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Pros: "Great service"
Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Pros: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Cons: "Nothing to like"
Cons: "Plane left more than 40 minutes late with no explanation or apology."
Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Cons: "No offer of snack with no egg in it."
Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Cons: "Couldn't make the connection....Overall....an aweful experience!"
Cons: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Cons: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Pros: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Cons: "I was asked to change my seat repeatedly"
Cons: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Pros: "Flight was only 50% full. Room to spread out."
Cons: "Leg room cramp. Flight arrived late as a result missed connection home."
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Pros: "Efficient on and off Staff polite and helpful"
Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Cons: "Air France lost my luggage and they can't find it in the computer system."
Pros: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Cons: "2 hours delayed..."
Cons: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Pros: "Great crew"
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."
Pros: "Crew was great"
Cons: "Not enough food"
Pros: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"
Pros: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Cons: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."
Pros: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Cons: "One bag did not arrive in Toronto, apparently delayed in Paris."
Pros: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Cons: "Although incoming plane arrived late, flight home arrived 20 minutes early."
Pros: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Cons: "I thought the seat seems a bit short but the leg room is ok."
Pros: "The seats were comfortable."
Cons: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."
Pros: "Pues con la nueva pandemia esto se me hace muy regular"
Cons: "Be on time el vuelo fue retrasado 2 horas"
Cons: "Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late."
Pros: "Nice crew. Free movies."
Cons: "Temperature in cabin was extremely hot and dry."
Cons: "We have could have left, still in airport Mexico City"
Cons: "Be on time,safety, and honest"
Pros: "The peanuts!"
Cons: "More space between seats"
Pros: "The crew was friendly and we received a nice breakfast."
Cons: "Good attention in food services."
Cons: "Just good!"
Pros: "Nice personal"
Cons: "The services the attention from the personal"
Cons: "When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this."
Pros: "I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm"
Cons: "I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm"
Cons: "Super delayed"
Cons: "I did not like that I was assigned a seat at the back bulkhead when there were several empty seats available)"
Cons: "-air conditioning in the plane broke so it was super hot -my TV broke as well"
Pros: "We booked premier class and enjoyed the extra comfort. The first leg of the trip went well."
Cons: "The second leg of our trip had a flight cancellation, so we got bumped out of premier class even though we had already paid for it. There was an 8-hour delay in Mexico City and the second leg of our trip was no-frills, so we have to go through Aeromexico's online process to get reimbursed."
Pros: "Captain and crew were really nice Airplane was clean"
Cons: "Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits"
Pros: "The crew were friendly. Good plane landing."
Cons: "The restroom should have been cleaner."
Pros: "I really enjoyed this subsidiary of Delta Airlines and was happy that the level of service from the flight attendants was top notch. None were snarky nor annoyed to attend to the passengers. All the flight attendants were very nice and gave me good vibes about their flight crew.I will be flying AeroMexico again."
Cons: "The baggage claim at arrival was horribly late- for a bag with priority tag I waited 55 mins to pick it up! Rediculous"
Cons: "Was late 2 hours"
Pros: "Friendly staff."
Cons: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"
Pros: "man being able to watch movies makes all the difference!"
Cons: "SEats too small...but that's pretty much any airline."
Pros: "Todo estuvo muy bien !!! Fue un viaje placentero !!!"
Pros: "Smooth and easy."
Pros: "Landed safely :-)"
Cons: "No veg food option at all. I had to survive the whole journey on peanuts. Audio sockets were broken, couldn't watch TV. The tiny TV screen was too far to see as well :-("
Pros: "Boarding ran very smoothly, nice staff. It was nice having WiFi during the flight. Very good leg space between rows"
Cons: "Food was not the best. Just one option of breakfast, it has been better. Awful, awful landing! One of the worst landings of my life and the captain said nothing about it."
Pros: "In general was a good flight that departed on time and arrive ahead of time"
Cons: "Se reserved and paid the flight months ago and reserved our seats . The issue was that no seats were really reserved and we had to get seats are the end of the plain"
Pros: "Aeromexico's fare was competitive, and they got me to my destination on time."
Cons: "Aeromexico's online check in system needs a total revamp. Trying to check in online was a nightmare. I eventually gave up. Also, they charge extra for checked luggage, like most airlines today. What's different is that they make it really difficult to pay for your bag. After I waited in line to check in and the agent confirmed my reservation, I was sent across the concourse to a separate Aeromexico office to pay for my bag, rather than simply paying at the check in desk. I was lucky I had the extra time to make it to the gate to catch my flight."
Pros: "Crew is pleasant and professional."
Cons: "Boarding process is incomprehensible and had nothing to do with your location on the plane. Very inefficient, particularly on a large 777. Pilot was very quick and used "beyond our control" as an excuse for every delay. 6 hour delay in Buenos Aires and 1 hour on the tarmac in Guadalajara. Reading light didn't work and TV screen was unwatchable."
Cons: "Terrible service. Food was terrible. Only a croissant for breakfast"
Cons: "Our flight was cancelled and we received no help. They kept referring us to other departments for assistance and i have wasted hours on the phone trying to get a refund for a service they did not provide."
Pros: "Friendly staff, good food. Flight on time."
Cons: "No complaints."
Cons: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"
Pros: "Would not recommend."
Cons: "Poor service."
Pros: "Friendly crew and smooth flight."
Cons: "Flight left over an hour late, very simple tasteless food with little choices of beer that was not cold."
Pros: "Bosrded on time, left on time, arrived a bit earlier than scheduled"
Cons: "Food. Scarce and starchy"
Cons: "Faster boarding. Decense and luggage arrival."
Pros: "The price was the best part"
Cons: "The boarding process"
Pros: "Staff cortesy"
Cons: "AEROMEXICO doesn't allow any checked baggage you have to pay for every single piece of luggage that you check so I guess this is not good at all!!! On top of this I called like 5 times to Aeromexico....Reservations...custumser service...reservations again...custumer service again... bottom line each one of them gave me different information?????!!!! so I just had to guess which one was the correct answer from the same company AEROMEXICO!!!!"
Cons: "Seats did not have any earphone connections."
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Cons: "The thing I did not like is that I call Aeromexico to pay for the extra loggage tha I had before my fly and the person that I talk to told me that everything was all paid for and when I got to the airport guess what, The extra luggage was not paid so they charge a lot more than what I would have paid the first time a call."
Cons: "Please include fruits in the menu"
Pros: "The space on the seats was ok."
Cons: "Food was terrible and not enough on this flight."
Pros: "No complaints"
Airlines flying from Paris to Arkansas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Paris to Arkansas
Masks required on board, masks provided on flights from Paris to Arkansas
Social distancing seating
Middle seats unavailable to book on flights from Paris to Arkansas
Testing for antibodies, testing for symptoms for flights from Paris to Arkansas
Waiving of change fees. Search flexible flights from Paris to Arkansas