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Pros: "The crew was amazing and polite."
Cons: "Nothing needed to be done"

Cons: "Not having a delayed flight."

Pros: "The flight crew was great"
Cons: "I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong."

Pros: "Crew did a great job communicating what was happening while we were delayed"
Cons: "Compensation for our time or schedule mishaps."

Pros: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Cons: "WiFi didn’t work well. Still great flight."

Pros: "I like being able to charge my devices"
Cons: "Better movies"

Pros: "Yes the crew was amazing"

Cons: "Delayed flight"

Cons: "Stop being LATE!!!!"

Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"

Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"

Pros: "jFk To DCA crew is fine and helpful."
Cons: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"

Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Pros: "The flight"
Cons: "The flight"

Pros: "Baggage came quickly. Flight was on time."

Pros: "Boardin process was Ok"
Cons: "Due to several issues we were delayed in 3,5 hours"

Pros: "Arrived"
Cons: "Delta changed our seat assignment and our seats sucked"

Pros: "Everything on time, friendly and helpful attendants"
Cons: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"

Cons: "No food"

Pros: "Pleasant crew, pilot was a little late, but was very courteous and apologetic."
Cons: "None"

Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."

Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"

Pros: "Free movies"
Cons: "N/A"

Pros: "Nothing"
Cons: "Everything fuckin sucks"

Pros: "The in-flight movie was very much appreciated."

Pros: "Good in general."

Cons: "No wifi, no leg room"

Pros: "everything is fine except th nickel and dime."
Cons: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"

Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."

Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"

Pros: "Short flight"
Cons: "Loud"

Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"

Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Cons: "Seat size"

Pros: "Quick service - uneventful."

Pros: "Excellent service, God flight"

Pros: "Customer services"

Pros: "Very nice airport, comfortable and up to date"
Cons: "Having to wait for seat assignments - add to the stress of travel"

Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."

Pros: "Delta fo"

Pros: "Great service very courteous crew. Smooth takeoff and landing."
Cons: "Nothing"

Pros: "Crew was good."
Cons: "Plane was late"

Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""

Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."

Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."

Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."

Cons: "Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25."

Pros: "Not much"
Cons: "Delays"

Pros: "exit row - good leg room; new storage compartment was good."
Cons: "New seats = hard; got uncomfortable after about an hour. Wish there was a way to disconnect folding tray from behind seat - person behind kept dropping it, drumming on it, open it and closing it - really a nuisance."

Cons: "Multiple delays with no updates."

Pros: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Cons: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."

Pros: "Personell at Bagage drop was nice"
Cons: "First the time between connection flights was very short. Then after just making the. Innextion sat for almost 2 hours on board . Missed introductory lunch for my new summer job at my college -"

Pros: "Online boarding passes a great idea"
Cons: "Don't like to pay extra to reserve seats. Seating is overcrowded - poor leg room."

Pros: "Got to watch movies"
Cons: "Couldn't eat the meal both had dairy no other choice"

Pros: "Aircraft was cool"
Cons: "Small children"

Pros: "Efficient boarding. Decent communication during delay of previous flight (delay of 4+ hours), friendly and helpful crew on the delayed flight."
Cons: "Dirty plane. I had to clean my own seat with a wet wipe and some paper towels. Previous AA flight delayed by 4+ hours causing a missed connection."

Pros: "this flight only takes an hour so really nothing is an issue. again, there was plenty of overhead storage so nothing ended up under the seat."

Pros: "Prompt boarding"
Cons: "I could never sync in the entertainment app and wifi"

Pros: "the plane was very new and in excellent condition"

Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."

Pros: "Nothing special, but no problems. I did pay for the fruit and cheese plate, which I think is a good deal for the price. Brie is better than you'd expect on a plane! Totally recommend it."

Pros: "the clerk at the boarding desk was kind"
Cons: "delayed"

Cons: "Had to wait for pilot coming from Mexico flight for 20 mins after everyone boarded"

Pros: "Smooth flight. Flight crew was kind and curtious."

Cons: "Kayak repeatedly listed the departure gate as D36 when it was D17."

Cons: "tvs weren't working correctly during the entire flight"

Pros: "Nothing"
Cons: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."

Pros: "Nothing"
Cons: "Boarding-we boarded class 9 and had a carry on that was to big so all 3 personnel yelled at me and my husband with my daughter in my arms very loud and disrespectfully " YOU CAN NOT BRING THESE TYPE OF BAGS ON THE PLANE!" Mind you 3 people are saying this while other people were also waiting to board the plane! So I quickly say we do not need 3 people to tell us 1 thing and especially yelling at us like we were kids or criminals because it felt like we must have broke the law the way they treated us! That experience was horrible and ruined my liking for AA"

Cons: "The long delay was terrible"

Pros: "I like quick flight,"
Cons: "The delay but hey that's how it goes."

Pros: "Great flight. Nice airplanes and friendly hostesses."

Pros: "Boarding was very quick, they called the groups quickly with no lag time in between."
Cons: "I think this was the most cramped airplane I have been on. It was so uncomfortable and I would think that they would take this into consideration since it was a red eye flight."

Pros: "The meals were pretty decent and I loved that I was given chocolates during the flight."

Pros: "I got there safe and there was some entertainment"
Cons: "seats small and not real comfortable."

Cons: "Mechanical difficulties in Dallas caused us to leaveat least 1.5 hours late. Got to Phoenix after my scheduled and all other flights to Spokane had departed. AA put me up in a hotel at the airport. Had to wait 35 minutes outside for a shuttle in 102 heat at 9:00 in the evening. Had to ask for a voucher for evening meal."

Pros: "Crew was good"
Cons: "Always seems to have a delay connecting through DFW, caused me an extra day of parking fee for coming back late."

Cons: "Would not check bags through to final destination. I had to puck up at baggage claim and clear customs, and recheck bags through a 2 hour + line at ticket counter."

Pros: "Our plane was grounded before take-off because of a mechanical issue, and the airline did a good job of informing us of the status of the repairs and eventual aircraft replacement. They offered us sandwiches, snacks and drinks for during our long delay."

Pros: "Flight staff was friendly."
Cons: "Complainers. Shame on the parents who raised such pretentious a--holes."

Cons: "Lots of turbulence."

Cons: "There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb."

Pros: "Flight was prompt. Crew was good."
Cons: "Not seated together with my wife. Looked at paying for upgrade, but no seats together."

Pros: "I got these flights for dj jobs I had under a us p2 visa. My original flight to dallas was delayed from 12:56 to 8pm which would of landed me in dallas at 2:21am but the club Fat Rabbit closes at 2am Which in fact was a 1300 (US dollar) loss. I re booked my ticket to Austin from Vancouver this morning because the only reason to go dallas was my job. Was supposed to fly in have dinner play music get back on the plane n go Austin but going to dallas was irrelevant and a 7 hour delay was absolutely ridiculous."
Cons: "The fact I lost 1300.00 us has pissed me off I'm contacting AA about this I have my visa papers n contracts to show proof if not action is taken i will be contacting a lawyer"

Pros: "Great first class staff."
Cons: "Nothing"

Cons: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"

Cons: "No entertainment. No food. The flight was 2:25 minutes but American Airlines managed to make it take three and a half hours. The tone of staff was closer to prison guards than airline hostesses."

Pros: "My flight experience with Etihad Airway was fantastic. I will recommend anyone to flight with Etihad. Thank you for your great service Etihad crews. I will flight with you again soon."

Pros: "Entertainment"

Cons: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"

Pros: "Again, it seemed to me there was more legroom in first class than on similar Delta flights - meaning it was more comfortable. Also, there was a delay of a couple of hours leaving Dallas due to a problem with the plane's radio, and the American employees handled it very well, keeping the passengers informed and smoothly transferring everyone to a substitute plane."

Pros: "Had window seat. Seat to close tho bulkhead wall. Shoulder literally resting on the side of wall the whole flight."
Cons: "See above."

Pros: "The entertainment screens and the new seats in business class were very nice"

Pros: "Great free Wi-Fi with a variety of movies to watch. Helpful, friendly crew."

Pros: "We boarded the flight pretty quickly"
Cons: "This elderly woman took long to put her baggage above so someone that was sitting a row behind my seat decided to take all of the overhead bin space, he definitely did not have a carry on size luggage and I feel that would have never happened if tsa would have noticed his carry on was too big"

Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."

Pros: "Friendly crew."

Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."

Pros: "Pilot was very communicative, which was great but plane was 1 hour late and we had a mechanical problem while taxing, pilots fixed it while still on the ground. Not their fault those planes are 35 years old, come on!"
Cons: "Stop flying MD80's, please! 35 year old planes!"

Cons: "Wait for more than two hours then canceled"

Pros: "Coordinated itinerary. ..well articulated"
Cons: "Not Applicable @ this time"

Pros: "Fast!"

Pros: "Air temperature was perfect. Seat roomy enough. Baggage claim super speedy."
Cons: "De planing was a bit slow because of wheelchairs"

Pros: "Nada"
Cons: "You're already charging for overpriced everything, have the decency of providing FREE entertainment on allll flights."

Cons: "Code share between United and Air Canada, operated by Mesa. Many troubles finding the correct website. Confirmation number changed once. Terminal changed twice while we were at IAH. 1 hour late taking off, 45 minutes late landing. Missed connection in Toronto. Bags showed up in Toronto 2 hours after landing."

Pros: "Wifi"
Cons: "Julie was the most rude person I've ever had the Unsatisfaction Of meeting."

Pros: "Comfort horrible in 2nd plane"

Cons: "The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear."

Pros: "Boarded ontime"
Cons: "Sat on runway in hot plane for 45 min"

Cons: "Too many deyas ,"

Pros: "Food"

Pros: "The flight crew was very friendly and polite. Brought the drink cart around a couple times to make sure everyone was satisfied beverage wise."
Cons: "With it being a smaller plane there wasn't a whole lot of room for a 6'3" guy to sit comfortably for a long stretch. Although understandable for the size of plane it was my only dislike of the flight so overall a very good job."

Cons: "Plane packed, delayed, and entertainment not working. Sucked."

Pros: "Much more comfortable."
Cons: "Lavatory still dirty."

Cons: "Tiny seats. No WiFi and no alternative without charge, excepr for direcrvtv previews, which played the same two stupid shows 2x. Couldn't even see the flight map for free."

Pros: "Cleanliness,excellent customer service, flights on time!"

Pros: "I flew from OKC to Houston and then home to DSM. The price was terrific for a one way flight. I bought at 2:30 am for $130. I checked later the next morning and the price was $455! United Airlines is a great airline. There was a wonderful agent who helped me at the kiosk for check-in. Very friendly. The flight attendant on this flight was very personable."

Cons: "The flight coming back to Houston was late."

Pros: "The crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"

Cons: "I enjoyed my flight!"

Cons: "Everything, I got the worst seat and I had a seat in the front and was moved without my consent and unable to be moved back."

Pros: "I would like to have a movie for free"

Pros: "Nothing This was the worst flight I had in all the years I am flying with United"

Pros: "Enjoyed the flight"
Cons: "The snacks were kinda small"

Pros: "Nothing"
Cons: "Nothing"

Pros: "Plane was clean. Attendants were very hospitable."

Cons: "I didn't fly yet"

Pros: "Very friendly, helpful crew"
Cons: "Unappetizing food choices (pasta with cream sauce or beef with sweet sauce), and food poorly prepared (I picked the beef, it made me queasy). Plane was old and unrenovated - there was no entertainment, but you could still see where the old air phones used to be in the seat acts. Boarding was confusing, even for seasoned flyers, with multiple groups using one line."

Pros: "I had a great flight"
Cons: "The normal when you land and getting off flight"

Cons: "This leg had entertainment that we could watch on our phones that never ended up working."

Pros: "I slept the whole way and wasn't disturbed"

Cons: "The flight was late/ delayed over 6 hours. The crew was rude and very unprofessional. This was the worst experience i have ever had flying. I can honestly say I will Never fly United airlines again. I understand that flights get delayed, but when every worker at the flight check in desk, and flight attendants are rude and have a smug attitude as if they don't care then at that point i walk away from ever doing business with you again."

Pros: "Na"
Cons: "Na"

Pros: "Had an entire row for myself. Flight was quick and comfortable. Staff was helpful and friendly."

Pros: "The crew"
Cons: "passengers being physically sick next.to me"

Pros: "Great deal and not cheap like spirit..."

Cons: "The personnel in Tampico was very rude to me twice. Sadly i didnt get his name but i didnt like how we treated me. You should find staff that enjoys their job and are morning persons"

Pros: "Service of flight attendants and the seat space i am 6 '6". The menu its delicious"
Cons: "No free entertainment like local channel's and music."

Pros: "Nothing"
Cons: "Nothing"

Pros: "The service, no stress, fast and easy process. .."
Cons: "Nothing at all,everything went well. .thanks"

Pros: "nothing"

Pros: "Easy boarding, friendly crew"
Cons: "Not enough legroom, nothing substantial for snacks"

Cons: "My seat was changed within a half hour of my flight and I wasn't notified until right before I boarded and had to refresh my e-ticket. I wouldn't have waited for group 5, when in reality I was group 3. and then because of this I had to turn over my carryon because no room for group 5 carryons. Also I like to have an aisle seat, and was squished into a window seat."

Pros: "I liked that I slept the whole way."
Cons: "That united barely serves any snacks, need something besides that wafer that won't even make a dent in hunger."

Pros: ". We got back 30minutes early then schedule!"

Cons: "Late departure - maintenance issues. When I arrived in Managua my luggage was lost. The United representative promised it would arrive 10 hours later at 9pm that night and he would have it delivered to me at my hotel that night. When we called to check in the status later that day we were told they had no one to deliver the bag that night (crazy because there are many drivers and taxis in Managua available that night) but promised it would arrive at 9am. 9am came and went and no bag. Wasted a holiday day in Nicaragua because had no clothes to wear to go on any tours. Horrible service."

Pros: "Everything was great"
Cons: "Nothing"

Pros: "Boarding was quick"
Cons: "No video player"

Pros: "Good crew, polite, professional. Clean cabin."
Cons: "1. No video screens. A/V offered through wifi to PDAs, but no USB charging could limit viewing. 2. Seating is too close. 3. Very limited micro-snacks."

Pros: "Everyone was nice"
Cons: "Very poor food to compare with Delta and United fed us only twice but it was 14h flight"

Cons: "Everything! This airline sucks and the customer service is trash. They will mess up and not fix anything for you. DO NOT FLY WITH THIS AIRLINE!"

Cons: "They held us for two hours on the plane because their paper work was wrong, the flight attendants were rude and made everyone uncomfortable"

Cons: "This flight was delayed by several hours, so I was concerned that I might miss my connecting flight in Denver. I could have flown through any other city en route to Raleigh, so it was frustrating that Frontier would not do anything for me until I got to Denver, because the risk was extremely high that I would miss the last flight out of Denver. Fortunately, Frontier decided to hold the connecting flight so that people on this flight could make their connection. HOWEVER, I landed a few hours later in CHARLOTTE, NC. Apparently Frontier had not checked my ticket when I boarded the wrong plane. My ticket clearly indicated that I was supposed to be on the flight to Raleigh. From Charlotte, there was an American Airlines flight that I could have transferred to--something that every other airline I've flown has done under these circumstances. But Frontier told me they don't put passengers on other airlines' flights, so I had to wait another couple of hours to catch Frontier's next flight to Raleigh. Throughout the whole process, it was very frustrating because for hours while I waited at LAX, I couldn't find a single Frontier employee. I even had to wait at ticketing when I arrived at the airport, not because of a line but because there was no one from Frontier at the counter. All of this suggests to me that Frontier just doesn't care. They don't care enough to be at the airport in case passengers have problems like this. They don't care enough to avoid missed connections by putting people on different flights. They don't care enough to make sure passengers are getting on the correct flights."

Cons: "Everything was fine other than how cold it was on the plane. The coldness actually woke me up several times because it was so bad."

Cons: "They changed gates and there were no signs or announcements. We would have missed our flight if I hadn't searched out an airline employee and asked."

Pros: "The price is reasonable. Good service!"

Cons: "Plane comfort is average."

Pros: "Price was good for a direct flight"
Cons: "Pretty much everything else. I checked in online - where they clearly state that there will be a bag drop for prepaid checked luggage. There was not. Instead there were three people behind the counter (only two were actually taking anyone from the long line) - who seemed completely confused. They at least knew that the gate had changed, but they didn't know where it had been changed to. I found it. It then proceeded to change 3 more times. The final change was not announced, we all just followed another passenger who had seen the change listed on the airport departure screen. The final gate was "39" a door in a hallway that opened up onto a tarmac. We waited there about 30 minutes (after the scheduled boarding time) before the door opened. They had no scanner for passes, so the attendant had to write things down on paper when we showed him our passes!! The actual cabin is tight, but that's to be expected. What wasn't expected was the random turning off and on of overhead lights throughout the (red-eye) flight. It was like a torture technique. To round out this great experience, the flight attendant instructed us to de-board the plane in order. Row 1 (left side) then row 1 (right), etc. This clearly pissed off many passengers who had no carry-on luggage and could have just walked off while those with stuff in overheads waited. When I finally got to exit the plane, I heard a guy somewhere behind me say "f-you" to the crew as they gave us the traditional "have a good day". We all felt the same, just didn't say so."

Pros: "Nothing"
Cons: "Everything"

Pros: "It left on time"
Cons: "The chairs are like torture devices. They replaced their humane, padded chairs with these ultra slim hard plastic ones that don't recline so you're stuck sitting at a 90 degree angle with basically no padding so they can fit more seats on the plane with tiny tray tables. I'd like to see the CEO spend a couple of hours in one these. I'll never fly Frontier again because they've completely lost touch with the concept of treating customers with dignity."

Pros: "Good price."
Cons: "Baggage claim at CVG was soooooooooo slow. My bag took over an hour to finally arrive at the claim."

Cons: "Frontier has way too many fees, fees to check bags, carry on bags and to pick a seat. I would rather pay extra in the beginning to avoid the hassle of juggling all the fees while checking in. Also the staff at LAX was no where to be found during boarding. I needed to speak with somene regarding my flight and there was no one around to assist and that may have taken part in me missing my flight."

Pros: "Crew was great"
Cons: "Seats were awful no room my husband is 6'6 and seats don't recline at all.. We took a red eye and had to try and sleep sitting straight up.. No entertainment not even music"

Pros: "Nothing"
Cons: "Everything. Never using them again"

Pros: "The crew was professional."
Cons: "The seats are not comfortable so it makes it difficult to sleep. Ours was a red-eye so that was not good."

Cons: "I arrived later than anticipated, flight was delayed and was late for a work meeting"

Pros: "Flight left early, and arrived about 45 mins early, no problems on the flight, friendly staff, excellent price, very happy customer!"

Pros: "The flight crew was friendly and the pilots did a great job, even during the turbulence.:-)"
Cons: "It was inconceivable to me that you would have to pay for your seat on the plane, after having purchased a ticket, and pay for water on a flight.:-("

Pros: "Biggest negative? Charged me 30 dollars to check my luggage, tossed it around so much that a bottle of scotch broke all over the contents, leaving me nothing to give as gift and nothing to wear . When I asked the representative at the airport what she could do about it, she said, "oh those things happen. " Not planning to go with Frontier again."

Pros: "Sort of cheap"
Cons: "Cheap at every level. Makes you feel unsafe. Are they cutting on cheap pilots too?"

Cons: "Charged me 60 dollars per carry on so I had to leave one of bags in the airport. Didn't exactly advertise that to us because we would have changed or canceled my flight, which is another way of saying that Frontier mislead us into buying their flight. Never flying frontier again."

Pros: "The crew was amazing, left on time, smooth landing"
Cons: "Had to pay for the bag, no food was served."

Pros: "The horror started in LA standing for over an hour before a ticket employee came to check us in and take our bags. To my surprise she was the same person checking our tickets as we got unto the plane. In addition, the seats on the plane do not recline and they serve expensive junk food boxes and drinks. Nothing nutritional on their food menu."

Pros: "Plane was delayed till the next morning... It was terrible"

Cons: ""Upgraded" to the most uncomfortable seat I've ever flown in. Expensive checked and carry on. Flight attendants were all extremely rude and unprofessional - spent the entire flight ignoring the passengers and clustered at the front of the plane complaining about coworkers. The flight attendants were doing much of their work by flashlight - seemed very substandard. No welcome. No goodbyes. It was clear that they had disdain for the clients. No food or beverage service. Will never consider Frontier again."

Pros: "Staff was nice"
Cons: "Charging for soda and carry-ons, I'm surprised you guys are still in business. I will avoid Frontier like the plague."

Pros: "The seats were of newer material."
Cons: "Newer but very hard seats. I'm 6'2" and the seats didn't recline and my knees were hitting the seat in front of me...a lot. On a red eye flight, this was torturous. The seat backs did not go high enough for my head either. The flight was delayed 40 minutes as well."

Cons: "Sent everyone to the wrong baggage claim and then told us the right one over the PA system and we turn around and all the bags had been sitting there unattended without anyone's notice and in complete chaos."

Cons: "Frontier cancels my flight due to weather and told me they couldn't get me home until 12/19. I had to purchase another last minute ticket from another airline, find another hotel and it was all extremely costly. Terrible customer service and no one seemed to care that I was stuck in la with no way home. Ironically enough- the next flight out with frontier was nearly on time and delivered passengers back to Denver only a couple of hours after me."

Pros: "Smooth flight."
Cons: "They double booked my seat. It was awkward. Then they took out an insane woman off the seat 2 seats in front of me. That was a good thing."

Pros: "I made it to my destination safely."
Cons: "Complementary soft drinks or coffee would have been nice."

Cons: "Nothing."

Cons: "The chairs were uncomfortable and they charge for everything including pretzels and drinks."

Pros: "Ihad a safe trip, n the service was good."
Cons: "No music, movie, the chairs didn't recline.you were served water only for free."

Pros: "Flight was fine, we landed early."
Cons: "It took over an hour for our bags to come up after the flight."

Pros: "I booked my flight online two weeks before departure to LA for $274/. While boarding they charged $45 for my small carry bag and $ 60 while returning amounting total to $379.00. What a cheap??what a cheap ticket. A passenger of 19th Nov.2015"

Pros: "The crew was friendly and comedic."
Cons: "The seat space and the flight was delayed 1 1/2 hours."

Pros: "Flight attendants were friendly and helpful."
Cons: "I would have liked plug ins for phone or Kindle"

Pros: "I am very impresed with everything about Frontier. Will fly with Frontier again and will recommend."

Pros: "Awesome price and friendly crew."
Cons: "Nothing is included. Seats are narrow and uncomfortable since the armrests will not move out of the way."

Pros: "Crew was nice."
Cons: "Have to pay for seat, bag, seats don't move because they are plastic screwed in chairs. Not comfortable at all. Plane was clean."

Pros: "Very quick flight"
Cons: "Felt like they nickel and dimed customers for everything else."

Pros: "This airline is great , great prices and staff is courtiers"
Cons: "The seats are different from the green seats that I like I'm the past. The seats does not lean back , the space is too cramped"

Pros: "Nothing"
Cons: "The guy who did my check in wanted to charge me $40 dollars for my carry on. I had to leave it with my family, and then I asked to other people who were boarding with a carry on if they were charged for it, and they were not."

Pros: "Customer service on the flight was very nice"
Cons: "The seats did not recline so it was uncomfortable to rest also not enough leg room and very small seats, I am small weighing 120 lbs and I think seats are small"

Pros: "The second crew that rescued us in the morning, particularly the fa's, we're warm and friendly. The captain the making announcements was hilarious."
Cons: "At first our flight was delayed 2 1/2 hrs. We waited patiently to board only to hear an announcement that our flight would be cancelled due to the crew timing out per DOT regulations. This announcement was made right before we all expected to board which caused most passengers to become very upset and frustrated. The flight was pushed back 5 1/2 hrs and all we were offered for compensation was a $10 voucher and a pointless hotel stay voucher! I did not take the hotel voucher bc I would have never made it aboard the later fight. Doesn't Frontier know that the flight crew would be over their time limit when they scheduled the flight??? Some simple foresight could have went a long way in this case. It was a mess to say the least!"

Pros: "The crew was very good, Friendly, hard working. Price was very reasonable."
Cons: "Comfort is minimal. Hard seats, close quarters, no wiggle room."

Pros: "nothing"
Cons: "there are hidden fees, it costs 60 to take a carry on round trip and 30 to book your seat. my flight cost more than it would have cost to fly a good airline, and the seats are very narrow and don't even lean back! they dont even offer free beverages. its a total rip off and wildly uncomfortable."

Cons: "Very uncomfortable seats. They charge for everything. It becomes the same price has an expensive airline. Next time I will just fly an expensive airline and know at least I will be comfortable."

Cons: "They suck....won't even give you ginger ale without charging"