$37 Find Cheap Flights from Penang to Phuket City

Flight delayed 3 HR 45 min, but prior notification given. However, plans had already affected.

They used the ATR 72-500 for the route and I love it.

Delayed 7 hours plus. Given $15 worth of meal at Subway but it was actually we can only choose 1 set meal instead of $15 of anything. The staff at subway weren’t happy to serve huge group of us. No detailed explanation given by the airline and we just have to keep looking for information at the departure tv screen.

Was all very easy, from buying the ticket online to walking stratup to the check-in desk, helpful and friendly checkin staff, punctual take off, good standard of aircraft, luggage was waiting by the time I had cleared immigration. Thumbs up all round.

No frills, basic flight in a puddle jumper. I wasn’t expecting refreshments nor entertainment. Everything was efficient, and everyone was pleasant.

The only problem was that I bought ticket on a third party app but I have to pay extra luggage cost, because of in their system different from my bought ticket. Every other was perfect

I don’t like the sour face of the check in staff at Penang international airport, front desk service provider should be more friendly n smiles always 😊

It was delayed for more than 1 hour due to LIMA when many planes landed & took-off at the same time. It could ve been better if the pilot or crew informed us every few minutes so that we know what’s going on.

The crews were very professional and courteous. Pleasant flight and thank you!

They wouldn't let me on the plane. The 3rd party apparently didn't pay for the tickets properly?

Overall experience is good but if the food menu can change to authentic Malaysia food will be good. I.e. Nasi Lemak, Char Kueh Tiew and etc

Surprised that the safety briefing was only conducted in Malay language and no English despite there are foreigners on board. MH should take safety more seriously.

Flights were delayed, Food was good but only 1 meal instead of 2.

Food was good but only 1 meal and 1 pie, instead of 2 meals. Both legs were late.

We are row 11, when the crew came to us, only one meal choice was available.

OK seats comfortable, easy boarding/embarking, excellent connection to domestic Malaysia flight with baggage checked through without customs. Catering especially drinks borderline ok luckily less important aspect

Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.

Vast improvement needed in customer service. I couldn’t get the drink of my choice during both meals (i.e. sparking water and Diet Coke). I had used plastic cups falling onto me from the tray. No eye contact when they thank you on the way out signalling an insincere thank you.