Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to Athens
Most visitors from Pensacola need to provide a negative COVID-19 test result and/or quarantine to enter Athens. Travelers from closed areas may arrive from other areas if they are in an essential category such as healthcare professionals, students, government members, diplomats, military personnel, humanitarian aid workers, airline crew, seasonal workers, travelers in transit, or travelers entering Greece for reasons authorized by the Greek embassy or consulate. The list of categories can be found here.
Read more about travel restrictions for Athens
Visitors from Pensacola are not required to quarantine after entering Athens.
Visitors from Pensacola must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 for RT-PCR (NAAT) and 48 Antigen (quick-test) hours before departing to Athens.
Current regulations for vaccinated travelers to Athens: most visitors from Pensacola may enter Athens but may still need to provide proof of negative COVID test.
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24 hours before entering Greece.
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 17h 01m.
In the past 3 days, the cheapest round-trip tickets were found on United Airlines ($706) and Delta ($719)
When flying out of Pensacola you will be using Pensacola, often referred to as Pensacola Airport. You will be landing at Athens Eleftherios V., also known as Athens Airport.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Athens from Pensacola up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."
Cons: "My flight time was changed but I didn’t receive any email regarding the change of the flight"
Pros: "Very comfortable and enjoyable flight"
Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Cons: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."
Pros: "The crew was super nice"
Cons: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."
Pros: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Cons: "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Pros: "Friendly crew"
Cons: "No alcohol served"
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Pros: "Crew was OK."
Cons: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Pros: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Cons: "Extra leg room, little bigger seats"
Pros: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Cons: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Pros: "Excellent Service and most friendly staff"
Cons: "Nothing was bad. But the food taste can be better"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "The crew was friendly"
Cons: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Pros: "business cabin nearly empty. comfortable seats"
Cons: "Expensive WiFi"
Pros: "Good staff and service"
Pros: "The plane had everything I could want."
Cons: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Pros: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"
Pros: "process quick and efficient"
Cons: "average seats"
Pros: "Liked the fact that the pre-selected choice of food was served"
Cons: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."
Pros: "Lots of entertainment"
Cons: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"
Cons: "- Leg Space is challenge"
Pros: "Staff worked fast to feed and water everyone."
Pros: "Very Good Company"
Pros: "The crew service"
Cons: "The cost of internet access"
Pros: "Everything except food"
Pros: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Cons: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Cons: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Pros: "It was a direct flight with good food and movies to choose from"
Cons: "Small cramped seats in economy"
Cons: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Pros: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Cons: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "Great service. Easy. Comfortable."
Cons: "Only 2.5 meals in 16 hours!"
Pros: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Cons: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."
Cons: "Entertainment - screens are not user friendly and bad visibility in day light"
Cons: "Food could have been better. Dessert was disappointing, more choice could have been good."
Cons: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."
Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"
Pros: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."
Cons: "Steep decline in food quality"
Pros: "Cabin crew was pleasant and at least smiled."
Cons: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Pros: "Amazing Crew, Entertainment and Comfort."
Cons: "Hot meals served in First Class as opposed to just snacks."
Pros: "They had hand sanitizer wipes upon entering plane as well as one time use sanitizer pack included in their snack bag"
Pros: "The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful."
Cons: "My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best."
Pros: "Good entertainment options"
Cons: "Overall okay crew, but some very rude members"
Pros: "nice crew and newer plane"
Pros: "Nice crew, easy process"
Cons: "Everything was fine"
Cons: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Pros: "The flight was safe and efficient."
Cons: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Pros: "good flight, inflight menu and movie library"
Cons: "rude bag drop off kiosk"
Pros: "Everything met my expectations"
Cons: "We sat for an hour on the tarmac with the plane at about 80-85 degrees and everyone sweating. Once we took off the flight attendants kept turning the cabin lights on and off and serving dinner (on an overnight flight is that really necessary?!) and waking us up. Also plane was old and uncomfortable."
Pros: "The seat was comfortable"
Cons: "Seats could be a couple of inches wider"
Pros: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."
Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."
Pros: "Flight attendants were very aware and accommodating"
Cons: "Nothing, great flight"
Pros: "Liked the food, the crew were cheerful and helpful. Service was great."
Cons: "KLM staff at the AMS airport were not helpful. She insisted that our luggage weigh exactly 23kg. At 23.7, she had us go back to take things out with only 45 minutes to boarding. She was rude and unprofessional. Taking off and landing was a little rough. Entertainment on the plane was limited and a little outdated."
Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"
Pros: "Very nice stewardess on this plane. Seating was excellent."
Cons: "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"
Pros: "The flight attendants were very kind and hoped to make up for the pilot’s negligence."
Cons: "Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo."
Cons: "One from best airplane servic great loving giving stuardess"
Cons: "Surrounded by screaming kids, screaming adults and no AC"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Great service. On time departure. Early arrival"
Pros: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Cons: "The gate staff and the flight staff. Rude"
Pros: "The staff at the gate were efficient and very friendly, as were the onboard staff."
Cons: "No Gluten free option"
Pros: "Everything was very standard, good crew, good gate agents, smooth flight."
Cons: "I purchase tickets using credit card points and was not allowed to have seat assignments until 24 hours before the flight. This is NOT going to work for me in the future"
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Pros: "The pretzels"
Cons: "Our return flight had no TV screens :-( And no blankets ...was freezing as we got closer to nyc"
Cons: "Terrible boarding process. I booked the tickets months ago, but didn't have seats until the last minute. They didn't even put my wife and I together, but sandwiched 2 people between us. Boneheads."
Cons: "The crew was extremely rude. I was skipped got beverages twice and when I rang the bell the flight attendant gave me a lot of attitude. No one likes to fly for 10 hours, I get it, but it was extremely unprofessional."
Cons: "Took forever to board and get off the plan."
Pros: "I had a window seat"
Cons: "bumpy flight"
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Pros: "Great crew"
Pros: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Cons: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"
Pros: "On time"
Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Pros: "The courtesy of the staff and the seats in the "delta comfort" section."
Cons: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"
Pros: "Hospitable crew"
Cons: "Na, nothing special"
Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."
Pros: "I enjoyed the entertainment and crew"
Cons: "Boarding was way too long"
Pros: "Comfortable seating in business class Arriving JFK early."
Pros: "Movies- pro staff"
Pros: "Friendliness of omboard crew"
Cons: "Flight was more than 2 hours late"
Pros: "The fact that the flight was direct. Entertainment options. Availability of USB and power outlets once you upgraded to priority seating."
Cons: "Flight was delayed as a result of volunteers getting off the plane due to overbooking. Their luggage had to be found and unloaded. Abusive and rude ground and security staff. On board staff was curt and was just going through the motions. Priority Seating seats were flimsy and extremely uncomfortable for a 10hr flight, even using the front seat pocket felt like you being kicked in the back. Seats reclined only 3 inches. Quality of food was pathetic. Serving trays were so small that is was impractical to eat out of them as food served barely fit in them. Toilets and sinks were clogged and dirty 1.5hrs into the flight. In short, it felt like you were traveling on a cheap bus."
Pros: "Crew was ok and the seat was a bit uncomfortable. I am over 6 feet so I always have a bit of a problem with the seat"
Pros: "safe trip"
Cons: "no entertainment, no food, would like to be aware no food"
Pros: "Easy and quick boarding."
Cons: "Seat space was tight"
Cons: "Plugs to charge devices"
Cons: "No meals served, and no beverages, unless you are willing to pay inflated prices for garbage. They will give you tap water if you ask, and that's that. I still find this approach despicable and unnecessarily stingy, especially since this is BA, not a lowcost."
Cons: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Cons: "Checking, boarding and overall experience"
Pros: "Crew members were all very nice"
Cons: "Long delays"
Pros: "Fast check in. Boarding orderly."
Cons: "AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves...."
Cons: "The entertainment is missing"
Pros: "Comfortable, good service and on time"
Pros: "Crew was amazing"
Cons: "I don’t like the configuration BA is using in Business class. The staggered seating with 50% rear facing makes griping in and out of seats"
Cons: "You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given."
Cons: "Still waiting to get out of London... so not good."
Pros: "Boarding was fast."
Cons: "Not even a complimentary cup of coffee or tea, just tap water."
Cons: "The equipment was old and didn't seem to be well maintained. And they did not offer even a glass of water on a 3 and a half hour flight. Even water was on sale!"
Pros: "Excellent crew"
Cons: "Delay of more than 1 hr"
Cons: "Flight delayed"
Cons: "Plane smelled bad. Had to pay for food. Not even water was included. Inside the plane is worn and needs upgrades."
Pros: "Too many delays"
Pros: "Delayed flight Inflight entertainment notnworking"
Cons: "Frumpy and unkempt crew. No longer offer complimentary coffee or anything. You must pay for everything. Had to give my carryon bag even though there was lots of room inside the plane"
Pros: "it got there"
Cons: "how it got there"
Pros: "Somehow we board first than everyone else. It left and arrived on time. Friendly service."
Pros: "How efficient, professional and pleasant the captain As well as cabin crew were."
Pros: "The space"
Cons: "Messy boarding"
Cons: "food was not offered you had pay. to eat which in my opinion is not proper at least a sandwich should be offered,"
Pros: "More modern plane."
Cons: "No snacks, no food, 1 drink. Aegaen airlines gave good from Spain to Athens and back, for a lot less ticket flight."
Pros: "Great staff, ultra professional"
Pros: "I liked your entertainment , movies, series lots to choose from."
Cons: "Your crew was horrible, I had assistance but they seemed bothered in helping me to help me get to my seat... I pity those who might assistance with that crew on future flights... Hopefully they will get the nicer crew from NY to London they were amazing."
Cons: "You charged me for coffe after flying all night"
Pros: "The staff in airplane was okay"
Cons: "The boarding staff are very rude"
Cons: "Flight was changed and I had to wait 8 hours for the connection."
Cons: "Didn't know catering was on sale"
Cons: "No free food. No movie, no usb"
Pros: "Great Crew, fast boarding, very accommodating"
Pros: "The crew The nice and friendly staff at the airport"
Cons: "Assigning one luggage per traveller"
Pros: "The crew on the plane were pleasant and helpful in a difficult situation."
Cons: "I didn't like that the plane was late, at a different gate that planned and wheelchair assistance did not catch up with the changes. The consequence of the two situations is that I missed my connection to Chicago. I also didn't like that the airline now charges for even a cup of coffee."
Pros: "Terminal 5"
Cons: "Disgusted that they wanted to charger £11 pp to change seat at check-in 24hrs prior to the flight!"
Pros: "The crew was nice."
Cons: "Is this really the British Airways business class within Europe? What a disappointment. Felt like I was in economy except the only difference was I got my drink served in glass rather than plastic. Why don't you get some tips from Emirates considering from Abu Dhabi to Doha you had 10"+ tvs infront of you, tons of leg room and actually good food offerings."
Cons: "Same as above."
Pros: "Heathrow is huge and our gate changed during the last hour with out announcement until 35 minutes before the flight. There was a 2nd flight flying at the same time from a different gate with the same flight # with simply an A added which was very confusing."
Cons: "Absolutely no food and we were charged for a soda... seriously? It took the WIFI 5 minutes to process the 1.75 sale. Are you kidding BA? Flight attend were indifferent to passengers and actually held their chlorine with the foolish shopping cart when we tried to make it to the rest room. Unpleasant at best. Oh, and there was no entertainment at all on the 767 we had unless you count the magazine. Sorry BA, you have some work to do."
Cons: "Checking into Heathrow was interesting because they have automated systems to bag drop. I always like talking to a person which I could have done but was unaware. I had printed my boarding passes which then was sent to the automated line. That being said I had an issue with my carry on it was a literally too big because of the handle sticking out. So I had to check it. One of the women there was kind and sent met back to the British Airways check in section again to check it. She said don't worry it'll be free. So I went to the assigned line and a woman stopped me and told me I needed to stand with the rest of the people in the checked baggage line not the hand baggage line. I said I was sent to this line. She said well you're going to have to pay if it is too big. I said I was sent to this line because I was told it would be free to check it. Her attitude/tone was rude. Which for me was not ok. I had just landed in Heathrow from Newark and was starting jet lag, plus I literally was able to carry on my bag at Newark. Same company! I was trying my best to be kind but she just kept insisting that I was going to pay for the bag. I then stated that I already had paid for the bag! As I had paid for 4 and only checked 3! So if necessary this would be the 4th bag. Now I would not have had to do this if British Airways had allowed me to tack on my Athens trip to my Heathrow trip. When I found out they could do that they said it would be an extra $1025 to do so. I told them that I would just go through customs and get my bags and put them on the Athens flight. Of course I get to the counter and the woman there was wonderful and told me not to worry that it would be taken care of. So thank you to the woman who diverged a ridiculous argument over the handle not fitting in the cage. Moving forward boarding was interesting as I have never ridden in a train that takes you to the plane on the tarmac. It was a little long and VERY hot as they fill them to the brim and it was a good 10 min ride with people packed like sardines. When we got to the plane boarding was quick and efficient. The seating in that plane was very much like a spirit flight for close to 4 hours. There was a lot of turbulence and the landing was a little hard but that's to be expected in planes."
Pros: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Cons: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."
Cons: "It was 1.5 hours late and I didn't even get water"
Pros: "Efficient and on time"
Cons: "Movie started too late so there wasn't time to finish"
Pros: "Comfortable seats"
Cons: "Delayed flight. Only accept credit cards on board."
Pros: "Good inflight entertainment system"
Cons: "Somehow my seat wouldn't recline at all. Not great for an overnight trip costing close to $3000"
Cons: "Flight was delayed and I missed my connection"
Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."
Cons: "The seats are uncomfortable and cramped"
Pros: "Free novies"
Cons: "Food service and better social distancing"
Cons: "How come I always have a beautiful and talented flight attendant? She was perfect!"
Pros: "The plane, Embrair 175 is very comfortable."
Pros: "CREW WAS GREAT AT BOARDING GATE AND IN FLIGHT."
Cons: "LEFT 30 MIN LATE, DUE TO CONNECTING FLIGHT."
Pros: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Pros: "On time"
Cons: "I pre ordered a vegan meal. American Airlines feed me salad and fruit. Not exactly inspiring or sustaining."
Cons: "If I actually made my connection. Delayed flight out of Boston"
Pros: "pleasant crew"
Cons: "Late flights with last minute notifications with no alternatives and then more late flights due to missing flight crews."
Cons: "Delayed flight"
Cons: "My A/A flight, which was scheduled to get in after midnight, was delayed by over an hour with multiple gate changes."
Pros: "Friendly and attentive crew. On time."
Pros: "Good leg room!"
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "How nice the landing was. And how really sort it was"
Cons: "No plug ins for charging the phones"
Pros: "Smooth flight, not too bumpy. Also flew on time and landed early. Free beer"
Cons: "No internet. No tv screens. Jet blue is still better."
Pros: "The first class service was excellent."
Cons: "Diverted and delayed. Got home 8 hours later then I should have."
Pros: "Timely, decent plane and a great crew. Next to me was a family with a young (one-year-old) kid. The crew were so accommodating and went above and beyond to help them. They deserve an award!"
Cons: "Entertainment system: world's worst touchscreen Food: I am sure it can be better"
Pros: "Crew was very nice."
Cons: "Flight delayed by 5 hours last minute, making my layover 17 hours long. The delay caused my car rental place to give away my reservation so I had to wait an additional 2.5 hours to get a rental car. The primary reason for my travel was a wedding and although I made the actual wedding, I missed most of the pre-wedding activities that I had rsvped for. The seats were really uncomfortable, particularly the lack of low back support. I was very sore after the flight and was unable to sleep despite having been awake for over 24 hours prior to the flight. We were finally given meal tickets but was unable to use as everything closed at 10pm."
Pros: "Pretty good dinner and breakfast, complimentary wine"
Cons: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Cons: "Security questions,by Britsh lady they don't know where looking for dangerous people ? I'm spent 1 hour in Heatrow for transfer running from plane to plane .Then she asked me to personal questions .I don't think Brits have rights to ask me where in working and my profession in the USA ?.Im dual Polish US citizen. US and Polish emigration didn't ask me a word .In future did I'm have rights ty o refuse answer personal questions foreign Clerks ?"
Pros: "It’s been a while since I’ve flown American, but the aircraft was updated with a solid multimedia system, great moving map, and a standard power plug and USB port at every seat. That’s more than I expected, and was quite happy. Service was solid—no complaints."
Cons: "Good & bad — flight arrived late, but the honestly, the pilots did their level best to make up the time and managed to arrive w/in 4 minutes of the scheduled arrival. Well done."
Pros: "We liked the effiency and politeness of the staff. We enjoyed the movies, the food was better than normal."
Cons: "We were very unhappy at having to pay extra for our seats after we had booked the airfare. Especially on the way to Paris when there were so many extra available seats! I counted 50 available seats!"
Pros: "The plane"
Cons: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Pros: "Friendly crew. efficient."
Cons: "Baggage claim process way too long. Took 1hr to get off plane."
Pros: "The service was super"
Cons: "Trtvr Rrrrrcffrrcr rr crfrr"
Cons: "The video screens weren't very good. You had to tap screen multiple times to select a choice."
Pros: "Crew was very attentive"
Cons: "The television was in the aisle and couldn't be properly seen. Also there was no outlet charger."
Cons: "I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)"
Pros: "Flight was on time, seats were comfortable."
Pros: "Flight was quiet and uneventful, but late."
Cons: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."
Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."
Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."
Cons: "No clear info was available when flight was delayed 3 hours"
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "I liked that the pilots didn't have any trouble with flight"
Cons: "I didn't like how there was wifi available, but it wouldn't work"
Pros: "I don't normally travel long distances, but when I do I fly with American Airlines. I found a round trip from Chicago to Los Angeles for only 170 dollars. I had an overall excellent experience. Thanks for the great hospitality."
Pros: "Watched movies most of flight and the wine was free. The pilots got us there safely."
Cons: "They never called for groups, except 1st class. After they boarded it was a free for all. Wasn't allowed to check in online, had to wait until I got to airport.The seats just keep getting smaller and smaller. The microwaved tv dinner they served was horrible. Someone pooped on the bathroom floor."
Pros: "This leg of the trip was not packed. There was an empty seat between me and the person next to me"
Cons: "This flight was 6 hours. It did not have frontal entertainment, which was not pleasant. They did not offer blankets. The plane was cold as I boarded the plane. I asked for a blanket and was advised they didn't have any. I was so cold the entire flight that I still have a cold due to the flight. I froze the entire flight. I stuffed my arms in my shirt and let my hair down for warmth. Also, I learned my lesson. Pack my own blankie for comfort. I checked my carry on in Aruba due to overhead capacities. My bag had my sweatshirt and the blankie Delta bankie I acquired when I flew from SFO to ATL."
Cons: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"
Pros: "modern plane, large overhead bins, comfy seat with adjustable headrest, very good entertainment system"
Cons: "There was a broken restroom on the plane in the main section, so then, they should keep an eye on the remaining restrooms as they get dirtier sooner. Madrid barajas airport is an ordeal, Iberia needs to explain better that passport control happens when you get to terminal 4S on the tram AND then there are TWO more passport controls. then there isn't enough space for people to line up for the various groups, creating friction. Iberia just needs to be more organized."
Cons: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Cons: "Infotainment system"
Cons: "Space in between seats - very tight"
Cons: "Need more than 2 beverage services in 8 hour flight. Need air flow control at seat."
Cons: "I could not fly"
Cons: "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"
Cons: "Had to want in aisle to go to bathroom while beverage cart took forever to get to the back of the plane. Line was 12 deep to get there."
Pros: "helpful crew, fast boarding"
Pros: "Iberia is awesome, they are so nice and accomodating, I appreciate the time that they spent making me feel comfortable. The food was awesome!"
Cons: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Cons: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Pros: "No issues — all good. Departure & arrival times as scheduled. Food & entertainment marks are low b/c they don’t apply (there should be an N/A selection as an option)."
Pros: "After fixing the mistake they gave us two adjacent seats on the plane."
Cons: "I came with a friend. At first we were given 2 boarding passes, both with my name. We continued to security where they found the problem. We had to go back to the check-in counter and they reprinted boarding passes. This time names correct but both for the same seat. Only after a long while they were able to fix it. The Iberia crew barely spoke English. Overall - made mistakes, wasted a lot of our time."
Pros: "First time experience with Iberia. Very comfortable, friendly & good service."
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Pros: "Heathrow Airport has a lot of stores to keep you occupied"
Cons: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"
Cons: "Disorganized boarding"
Pros: "crew members were nice."
Cons: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."
Pros: "I got to my destination on time/no mishaps. Kudos to the flying crew for a job well done."
Cons: "Too longer walk to connecting flight under time crunch. No entertainment . No much room,all squashed together. No snack (free/as part of ticket) on second flight."
Pros: "The staff was very friendly, polite and attentive"
Pros: "Flights were punctual. Lots of room."
Cons: "Food and drink wasn't included but available for purchase."
Pros: "Nice crew and good landing"
Cons: "We paid extra to sit in Economy * I am 6-3, wife 5-4 and neither had any leg room We were sitting in 2 seats by themselves. It was an endurance contest to make it through the flight. I will never fly Iberian Airlines again. It was terrible!!!"
Cons: "The line at the checking counter in Rome was moving very slowly. The person at the counter was a nice person, though. I think they need more people there."
Pros: "Lovely staff"
Cons: "Due to delay of previous flight I missed my connection for which I had a 3 hour layover prior to delays. I was put on another flight out of LGA upon arrival but was not given a travel voucher even though I was told tmi had one in my envelope. Trying to get someone to issue a voucher almost made me miss my new connection."
Pros: "Decent flight"
Cons: "No snack, no drink, no entertainment - not the end of the world on a short flight, but they're categories you asked about"
Cons: "5 hours delay"
Pros: "My flight went smooth and on time. I think we were early. The service is impeccable. Most in-flight meals are pretty crummy if you get one at all. The flight I took wasn't packed somthere was plenty of room. Even if it was there was still a fair amount of space. The entertainment was way better than the ole " everyone get to watch the same thing. Wi-Fi, new releases, even some classic 80's. if you get bored on this flight you really don't deserve to fly internationally."
Cons: "I"lol have to fly them again and find some fault. They worked on my flight and my Mother flew with Iberia and had the same good impression."
Pros: "Shortness of flight"
Cons: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."
Pros: "Easygoing friendly staff"
Cons: "After a delayed flight coming to Madrid, I was faced with an unbelievably long boarding control line, it seemed clear that I would miss my flight! Crew then stopped all people from going up to the security check point except those headed to London! But I was going to miss my flight to JFK also. This process was so poorly managed!!!! The crowd became very angry, some people even started pushing, yelling and becoming violent. I feared for my safety. I pleaded with a crew member to let me through, and eventually she did, but the process was frightening and chaotic!!!"
Pros: "The flight was ok."
Cons: "Ok. I was so rushed from my connection I got sick. My bag was left in Madrid."
Cons: "Doctor recommended not to travel but no credit given."
Cons: "Doctor recommended not to travel but no credit given."
Pros: "Food, comfort, crew stand out. Check in very quick and efficient. Everyone helpful."
Cons: "Unable to get to connecting flight in time available - this itinerary should not be sold. wasted 4 hours in Madrid and my ride in Jerez wasted time also. Many people from my flight and others were in the same position."
Pros: "Movie choices on flight, crew was also very friendly."
Cons: "Boarding process at MIA was disorganized."
Cons: "Waiting for luggage at JFK."
Pros: "Plane and crew"
Cons: "Good flight"
Pros: "First meal was pretty good (chicken, red sauce, rice). Snack before landing was very sugar heavy with bad lunch meat and weak bread."
Cons: "Very poor customer service at Iberia check in combined with a very large airport with no info on my receipt from Kayak telling me which terminal I was in resulted in needing a full three hours to get from arriving at the airport to getting to my gate. Long line to check in and the person checking me in told me I could not check hiking pools. I asked twice because I thought I couldn't carry them on. I waited in line for the security check and they told me I couldn't carry on my pools. Went back to check in and a person managing the line told me to go to a check in desk at the end. I waited there for 15 minutes and then when he finished with the family he was helping he told me he was on break and walked away. Went back to the woman that told me to go to him, she offered no apology and told me to wait back in the check in line. I then needed help to get back in the security line because my pass wouldn't scan, then had to take a tram to get to the correct gate (this is after taking a subway and then a shuttle bus to get to the right terminal). It is very unlikely I will fly Iberia again. The night before it took almost one hour for them to get luggage off the plan on a small local flight. Boarding both to and from Madrid was also disorganized and no one at the desk ensured that only people in a given boarding group were in line. Another source of frustration is that this was booked through Finnish air (code share?) so I could not check in on line or choose my seats."
Pros: "Short 2 hour hop to Heathrow, adequate seating, nothing challenging about this flight. Barcelona airport is very user friendly, open and expansive. Service was good on the flight."
Cons: "Landed at heathrow, which is a sprawling airport and plenty of time required for the endless walking, bussing, and subway connections between terminals and gates. But efficient."
Cons: "There was a tall guy sitting behind me, and I was forced and prevented from laying back during a 7+ hr flight."
Pros: "Everything was delightful, definitely my best ever flight!"
Pros: "My husband has trouble on planes due to his health. This flight was the most comfortable we have been on. My husband slept on the plane for the first time. We travel to Europe once a year and will be looking for this flight. Thank you!"
Cons: "The food could be better"
Pros: "The in flight entertainment and personal touch screen were great. The captain seemed to do well with abating most turbulence."
Cons: "The cabin crew weren't all that friendly and were super stingy about giving out water during the flight. The legroom was very limited compared to my last trans-Atlantic flight."
Pros: "Very cheap flight, they fed us a lot on the flight including ice cream and lots of leg room."
Pros: "Excellent service."
Cons: "Mediocre food choices."
Cons: "I do not like that I can't check onnline. They mention that because the reservation with Fianair, I only can do the cheking at the desk."
Pros: "Quick flight and crew was nice."
Cons: "Connecting flight still had security checked that almost made us late and the airline boarded fhe plane early since the flight was not full. Food was not served and entertainment was not available."
Cons: "Flight was canceled, no option given to rebook over the phone or at another desk. I waited 6 hours in the airport to get my flight rebooked for the following day. Cancelations happen but there was no plan in place, to manage such a situation. We were offered no compensation except free chips 5 hours into the wait. I've never had a worse experience with an airline."
Airlines flying from Pensacola to Athens have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to Athens
Masks required on board, masks provided on flights from Pensacola to Athens
Social distancing seating
Middle seats unavailable to book on flights from Pensacola to Athens
Testing for antibodies, testing for symptoms for flights from Pensacola to Athens
Waiving of change fees. Search flexible flights from Pensacola to Athens