Find cheap flights from Pensacola to Colombia

Cons: "Temperature oscillated a lot,"

Pros: "The crew was great."
Cons: "The airline allowed the woman in front of us to have her dog on her lap, which would not have been a problem except it yipped and barked most of the 5.5 hour flight. Given the flight was at night, that made it difficult to sleep."

Pros: "This flight made me maintain my love for JetBlue. The seats were SO spacious and the crew was great. The comfort is something I haven’t had on a flight in a while. The plane was clean and had options for entertainment."
Cons: "Nothing to complain about."

Pros: "Seat where great"
Cons: "If the plane was on time"

Pros: "Snacks"
Cons: "More leg room"

Pros: "Nice room"
Cons: "Food service"

Pros: "Nothing"
Cons: "Dar hospedaje a los pasajeros que perdimos el vuelo por culpa de JetBlue"

Cons: "If I’d known I was getting a seat that didn’t recline I would have made another seat choice."

Pros: "Easy check in and appreciate the family with stroller pre-boarding."
Cons: "It does not feel like more leg space than other airlines. It was ok, just given advertising would have expected more."

Pros: "The flight was over 4 hours late. I liked that the employees at the gate provided beverages and snacks to waiting passengers."
Cons: "A stress free flight crew. A working tv."

Pros: "We were very happy with our first experience with Jet Blue and look forward to future flights. The customer service was exemplary!!!!"
Cons: "We had to pay a little bit of money to upgrade our flight and now we found out that if we apply for the one credit card of theirs the fee would be more then refunded over the year."

Cons: "Flight attendants seemed inexperienced: did not convey confidence about 1) the flight, 2) the experience, 3) their ability to manage the flight."

Pros: "They lost my bag"

Pros: "The check in employees and comfortable seats."
Cons: "My flight had so many delays that my international final destination became 12 hours longer. I paid more for a shorter flight online when I could've paid less for a longer flight with a different airline since the longer flight would've still probably be less flying time then what I had to go through."

Pros: "The conditioning was working properly on this plane unlike the two Jet Blue planes I took down to San Juan. We were only delayed once on my trip back to Austin unlike the 8 times I was delayed on my trip down to San juan."
Cons: "Gate Staff made multiple claims on the flight down to P.R. that contradicted each previous statement in order to gold the airline unaccountable."

Pros: "The flight attendants and pilot kept us informed as they received information. All JetBlue employees truly did their best with the unfortunate circumstances."
Cons: "I missed my connecting flight and had to spend as much on a rental car to reach my destination as I had spent on the ticket to begin with. Also, I'm fairly sure I'm the only passenger on the plane whose seat-back entertainment system was not functioning. Screen would turn on, say "loading," and then turn off again. Terrible luck!"

Pros: "Nothing"
Cons: "I was delayed half a dozen times, only to be canceled. Rescheduled on a flight that was scheduled to depart two hours before the original flight. Rescheduled after an hour hold. That flight was delayed the following day. Was diverted to Baltimore only to find out only some of us on our flight are getting out by a rude agent. Then no information at all. Had to run to catch an amtrak. Later found out if I stayed I would have stayed another 13 hours in Baltimore. Missed work and had no one home to take care of my family. Oh, and travel insurance will not cover anything. The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled."

Pros: "On time depar.& flight"

Cons: "I got a kind late notice about flight delayed when already was on my way to airport in a cab So we wait 4 hours at airport very disappointed"

Cons: "TV screen was working for some, but not for others."

Cons: "Departure time changed 14 times with no explanation or apology"

Pros: "Fast and friendly crew. Coffee was great!"

Pros: "It was the very best ever. I loved the way they all took such good care of me"

Pros: "Fast & efficient boarding and deplaning"
Cons: "Less than courteous customer service at FLL terminal that morning. Not sure if the personnel had not had their coffee yet, but 3 of 4 agents we encountered were not very friendly in the way they attempted to help us resolve a baggage situation. In the end we paid extra and carried on otherwise we would miss our flight. The TV screen on my seat did not work; thus no entertainment for me."

Pros: "Everything went well no problems and arrived early."

Pros: "Love the free wifi and the in flight entertainment options- made the flight hobby quickly. Crew was kind and personable."

Pros: "Free snacks and tv"
Cons: "N/A"

Pros: "Entertainment system. A lot of empty seats"

Pros: "Great crew"

Pros: "The crew were great."
Cons: "The people on the flight not so much. Barking dogs and screaming babies."

Cons: "I missed my flight i spend longer than an hour in the line to get to the gate they never call for passengers or call names they were selling the tickets to other people didn't wait for people who got their tickets in advance, they say is not our fault that all those people missed the flight we not giving any compensation or hotel, I had to come back to New York paid for hotel and without my luggage worse experience in my life."

Pros: "The crew was fantastic. Thank you!"

Cons: "Flight ran about 30 minutes late."

Pros: "fast on boarding... went well considering it was a busy flight and delayed"
Cons: "my partner and I were in different boarding-groups but the check-in clerk didn't let us go in together. We were separated by groups... I've never heard of this before and I do a lot of flying. It happened to several couples on the flight. We were puzzled."

Pros: "There was a passenger that fell ill and the staff called for any medical help. I am a R.N. so I did help the passenger. I thought the staff were quick to respond and very professional and warm at the same time!"

Pros: "Pilot came out to talk to us! Flight attendant handled things very well!"
Cons: "Wish there had been more food options."

Pros: "Flight was on time and smooth"
Cons: "Just loud passengers"

Pros: "new plane with expanded comfort seating section and in-app purchase of more room were great. I like the self-serve features on the plane for snacks and drinks."
Cons: "The entertainment system was terrible. The touch screen is buggy and not very responsive and Direct TV would hardly work at all. The signal dropped constantly."

Pros: "On time flight and very friendly crew and also I had my seven year old on the flight with me and she too was comfortable and relax. It was her first time fighting it was just relaxing... No lie"
Cons: "Also the crew members were polite and asked if we were OK and I loved that. My name is Marla"

Pros: "Overbook"
Cons: "Overbook"

Pros: "good boarding. good seats. good crew"
Cons: "My TV on the seat in front of me did not work."

Cons: "People at check-in at Jetblue did not show any interest at all in helping clarify why you did not provide me with three boarding passes I needed to reach my final destination. Unfriendly, poor service and poor communication."

Pros: "On my way we got delayed 6 hrs and way back 2. Ruined my trip as I was only going for two days and I lost a day. Never flying with Jet Blue again. Terrible airline."

Pros: "Smooth flight. Complimentary internet."
Cons: "Boarding process was painful. No ability to select movies to play, just what already started when it started on 3 channels for the screen, rather than have some options available on Fly-Fi. Also would be nice to have more option on Fly-Fi."

Pros: "The flight was one of the best domestic flights I have ever taken. Amazingly helpful and courteous cabin crew, excellent customer service, great add-ons like free wifi and snacks. I think I will only be taking jet blue now, especially if the price remains somewhat similar to other carriers. It is simply the best."

Pros: "Waited on the tarmac for 35 min"

Pros: "Crew nice and flight comfortable. We arrived 10 minutes early as well which was great."

Pros: "I liked that I got a fire exit seat, but then was made to think as if I had a special duty to the stewardess who demanded my attention to this, I guess, privilege. I just wanted to go to sleep."
Cons: "Plane was 2 hours late, pretty much overshadowed everything else I didnt like."

Cons: "Jet Blue just outright cancelled my flight and rebooked for 24 hours later. What a pain and I will never fly them again."

Pros: "Good service amazing crew clean airplane good cleaning protocols"
Cons: "Everything was good"

Cons: "Crew is overly aggressive when enforcing masking policies, to the point of making it feel like I was a prisoner on the flight."

Pros: "The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful."
Cons: "My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best."

Pros: "Boarding process need to be improved. Seat assignment is horrible"

Cons: "I think all was very good"

Pros: "Great crew, nice plane, awesome entertainment"

Pros: "nice crew and newer plane"

Pros: "See previous comments."
Cons: "See previous comments."

Pros: "Nice crew, easy process"
Cons: "Everything was fine"

Pros: "Safe and fast journey."
Cons: "Vegan Options for snacks"

Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."

Pros: "Everything met my expectations"
Cons: "Refreshments"

Pros: "The entertainment"
Cons: "Space between"

Pros: "The seat was comfortable"
Cons: "Seats could be a couple of inches wider"

Pros: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."

Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."

Pros: "It is only a 40 minute flight how bad can it be. No in flight entertainment or beverage service, there never is, no time. Understandable"
Cons: "As with any flight since they started squeezing seats tighter, I am over 6 foot so there is no such thing as being comfortable!"

Cons: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."

Cons: "The heat on the plane was turned up so high! We were roasting on there! I mentioned it to the flight attendant and he didn't seem to do anything. Everyone was sweating to death."

Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"

Cons: "My lodge was damage and broken adn was new"

Pros: "The gluten-free dinner was amazing. There was even gluten-free bread! Also, I always appreciate the free Wifi for messaging!! Also, despite there being a lot of turbulence, everyone did well. I prayed for safety and for the pilots and crew; the turbulence stopped after that and our arrival wasn't all that delayed."
Cons: "The gluten-free breakfast was extremely disappointing. Yogurt, a tiny cup of fruit, and veggie sticks??? What about a gluten-free English muffin with egg instead? The boarding was a little confusing. I was one of the last to board in my group because I couldn't see from where I was sitting - I thought priority was still boarding, but group 2 was already up. Also, please be more kind to baggage."

Cons: "13hr delay！！！！！！！！！！"

Cons: "Food was terrible, for first class they need to up the standards"

Pros: "Everything was very standard, good crew, good gate agents, smooth flight."
Cons: "I purchase tickets using credit card points and was not allowed to have seat assignments until 24 hours before the flight. This is NOT going to work for me in the future"

Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."

Pros: "Everything was great, flight attendants were awesome"
Cons: "Nothing"

Pros: "N A"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."

Pros: "In flight movies"
Cons: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"

Cons: "They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong"

Cons: "Took forever to board and get off the plan."

Pros: "Smooth, easy, still long"
Cons: "Still long"

Pros: "I'm very Thankful that I had no delays departing and arriving I liked that the flight was on time"
Cons: "I wasn't aware of fees being in place to change for earlier or later flights. But the fees don't apply when the airline needs your seat. I value my time and was unpleasantly surprised that I had to wait 4hrs for my scheduled fligh bc I didn't have the fee to change to an earlier time"

Pros: "Very nice do to Delta employees."

Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."

Pros: "They were courteous and prepared, when they couldn't offer something they gave me options for other things, and seemed genuinely concerned about my experience!"
Cons: "i don't have any real complaints. Economy seating is still economy seating, so those problems didn't go away"

Pros: "Crew was great!"
Cons: "Flight was so short there was no food , drink or entertainment."

Pros: "Chicken kale salad was inedible. I did not know chicken had gristle!"

Pros: "I always have a great experience on Delta! Thank you"

Pros: "Treated with the utmost courtesy"

Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."

Pros: "The cabin temperature was not good. Started out very cold. When I asked about it (which I shouldn't have had to do), they overcompensated; then it was too warm. After a couple more tries they finally got it equalized."

Cons: "Delta allowed us to board knowing of possible weather delays at the destination! Once on board the captain announced that we could not take off due to weather at the destination! Why didn't they let us just sit in the airport until Delta knew one way or another? Been sitting, trapped in the plane, no AC, no announcement from the flight crew. Could be waiting in relative comfort inside the airport!!"

Cons: "Sat in Row 34. Engine noise was overwhelming."

Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."

Cons: "In a 6h flight, they only served drinks once. I saw the crew member once with a tray of glasses with water, but he ran out before getting to our seat and never came back. I was glad I hadn't finished a bottled water I had purchased earlier at the airport."

Pros: "The Crew, very nice."
Cons: "Delta air had delayed flight which made my family and I miss our flight in Sydney to Cairns."

Pros: "On time and very smooth boarding"
Cons: "Nothing"

Cons: "A flying chicken bus. The air conditioning was really loud."

Pros: "The crew was attentive, pleasant, and hardworking."
Cons: "Tight leg room in coach. Cramped and uncomfortable."

Pros: "To fligh with Aeromexico is always a wonderful experience. The crew super helpful and friendly. Seats very comfortable and entertainment excellent."

Pros: "It was empty"

Cons: "Flight overbooked, they assigned me a seat 5 minutes before departure"

Cons: "Boarding procedure was hard and inconvenient."

Cons: "1 : 30 delay"

Pros: "The seat was very comfortable the service was terrible the flight attendant helped the attendants in coach before taking care of the 3 passengers in first it was disrespectful the peanuts were horrible and the wine was terrible"
Cons: "Do you really want a list?"

Pros: "Clase Premier, love it. Great seats, entertainment and food"
Cons: "Maybe no children but, I understand"

Cons: "Flight was delayed."

Pros: "Everything on time and comfortable...."
Cons: "Nothing"

Pros: "Staff was nice"
Cons: "WiFi"

Cons: "I reviewed the wrong one. My last comment and score was for this flight. My last flight even though the spaces were smaller I had no problems with my bag and it was a nice flight."

Pros: "I enjoyed the accommodations such as the ear phones and blankets. The entertainment was great."

Pros: "The crew was very nice and the seats very comfortable (we traveled in business class)."
Cons: "We'd like to receive a couple of food options instead of only one. For example this was an early flight and the offered only fruits with yogurt for breakfast when they could've included an omelette or bread with ham & cheese."

Cons: "Good flight and right on time"

Cons: "Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in."

Pros: "Great crew nice and courteous. Great itinerary arrived at 2 pm in León."
Cons: "Very warm and small seats for 3hr 40 mins trip we were seated in front of emergency exit we couldn’t recline understandable but leg space is smaller than most standard planes."

Pros: "Actually, the flat bed seat is not an Aeromexico virtue, this is part of the 787-800 series. Fortunately, All Nippon Airways is serving Mexico City and there is no doubt what is gonna be my next option."
Cons: "1. Delayed departure. 2. Mediocre flight attendants with poor understanding of what this kind of long haul flight should be in business class. 3. The two only meals were uneatable. The chicken was carved 2 weeks ago and stored in permafrost before serving. 4. I've flown 7 times the same route with Aeromexico and this was the worst of all of them."

Cons: "missing luggage for 2 days now. not Good!!!"

Pros: "Aaeromexico gives free meal. Services were excellent"
Cons: "The turbulence, not there fault but didn't like it"

Pros: "Comfortable, prompt, clean."

Pros: "I had a lot of space for legs on this one, and was seated o the last row with the fun air crew"
Cons: "Waiting on taxi for an hour before take off."

Cons: "Yes"

Pros: "Excelente"

Pros: "The staff are very nice and accommodating."

Pros: "NOTHING"
Cons: ""missed" my flight because it took of 30 min before"

Pros: "Servicio. Puntualidad."
Cons: "Todo bien"

Pros: "Free entertainment was nice."
Cons: "This flight was fine the next flight was not"

Pros: "Nothing"
Cons: "Everyone is so rude, they don’t care just a number to them."

Pros: "Nice flight. Smooth, in time and safe"
Cons: "Air was very dry and my seat couldn’t recline at all. For a red eye flight that was very uncomfortable"

Pros: "We think the upgrade to AM Plus was worth it."
Cons: "Crew not attentive. Announcements in English were almost impossible to hear - need to be louder. Video screens were very limited: no games to play, no instructions on how to use it, and map of route was inflexible."

Pros: "Appreciated the unrequested upgrade especially after sonmany years and miles travelled with AeroMexico, Delta and its Sky Team partners"
Cons: "Mexico City airport logisitcs off prior Aeromexico flight from Leon (BJX) and then again logistics onto the plane"

Pros: "Nice to have free food, good movie selections"
Cons: "Seats are so vertical! Uncomfortable... Departure back to the US was disorganized-our flight was delayed so two flights were leaving simultaneously from the same gate."

Pros: "I liked the entertainment center and the staff service"
Cons: "They don’t put something to eat between meals Like other airlines that you could get up and grab"

Pros: "Excellent Customer Service. Very pleasant flight."

Cons: "Old aircraft, uncomfortable seats and not entertainment system"

Cons: "How crowded it was and how much they charge for luggagr"

Pros: "Staff was very friendly and helpful."

Cons: "The departure was not at the indicated time, I lost my connection in Mexico City. And I arrived 5 hours late to my final destination."

Pros: "Nothing"
Cons: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."

Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"

Pros: "The flight was smooth and on time. The basic coach seat was roomy. Good selection of in flight movies and TV shows."
Cons: "The cabin needed a thorough cleaning."

Pros: "Not much to like in mediocre flight. Gate agents were nice and couteous."
Cons: "Mediocre flight overall. Poor customer service from crew (barking orders and very little tact during boarding). No entertainment system. Flight was delayed due to errors with airline."

Pros: "Again, the seating is more than adequate. I discovered a person who couldn't read her ticket stub correctly had taken my seat, but instead of insisting that she move, I asked if I could have an emergency exit row seat and was told "Yes," I could. I had to whole row to myself. Those seats, while as comfortable as the rest, made the screen mounted on the back of the seat ahead of me a little hard to see because of the greater than usual distance between the seats. But there certainly was a lot of legroom!"
Cons: "The only thing I didn't like was an aspect not totally in Aeromexico's control - the disembarkation system and the ugly process of Mexican immigration. The plane was left parked on the tarmac somewhere in nowhere'sville, making a trip to the terminal by bus necessary. The bus waited and waited and waited for a wheelchair to arrive from the main terminal to allow two elderly passengers to be removed from the plane. All in all that process took more than a half-hour (making the two-hour connection time more anxiety producing). Then the bus sat outside the terminal for another 10 minutes with no explanation being provided to the passengers worried about making their connection. To top it off, once the bus doors opened the passengers were ushered into a large hall filled with hundreds of passengers all having to get through Mexican immigration - during lunch hour or something, for there were only six officials actually asking questions and several empty inquiry windows that could have been operational. I finally got to an immigration clerk just 15 minutes before my connecting flight was to take off - breezed through the interview and got the passport stamped, and then had to run to dump the luggage onto another conveyor belt leading I hoped to the connecting flight. An Aeromexico staff person asked me "Seattle?" and when I answered "YES!" was ushered to a waiting electric golf cart that whisked me close to the ramp to Gate 57. Without that additional help I'd never had made the flight. Mexico City is NOT a place to try to do a plane connection in less than 3 hours!"

Cons: "Need more food options to ofered"

Pros: "Straightforward and good. Very Timely."

Pros: "Everything"
Cons: "I enjoyed everything!"

Pros: "nothing"
Cons: "My luggage was lost and no one from Aeromexico wants to help."

Cons: "Landing was rough but then it is Mexico City"

Cons: "100% of my flights on AeroMexico have been delayed by 1 hour or more. In one case recently by nearly 4 hours. That if milely my random experience; it's still unacceptable, especially since they offer no apology or compensation."

Pros: "everything"

Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."

Cons: "Amazing!"

Pros: "Yes"
Cons: "Dunno"

Pros: "The plane, Embrair 175 is very comfortable."
Cons: "N/A"

Pros: "After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319"
Cons: "Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels."

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Cons: "Nothing"

Cons: "Plane was too warm during flight. Aisle is narrow, seats are semi-hard. Lav needed attention (ran out of towels)."

Pros: "pleasant crew"

Pros: "food, drinks, seats, price"

Cons: "Terrible service from crew. Bad odors from bathrooms."

Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Cons: "Nothing,"

Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."

Cons: "My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances."

Pros: "Comfortable chairs"
Cons: "Pilot's skill level and ability - lots of maneuvering and a very poor landing"

Cons: "My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!"

Pros: "All"
Cons: "Nothing"

Pros: "efficiency of terminal and flight changes at Dallas-Fort-Worth excellent. valet service and complimentary checked standard carry-on bag."
Cons: "Didn't know about close connections and terminal changes until printing boarding passes. Snack offerings are minimal one almost all airlines for regular fares. a tiny wafer cookie or about 5 mini-pretzels are not very impressive. I wold much prefer peanuts to pretzels--an option would be good. The gate of outgoing flight to Bloomington kept changing on phone m messaging shortly before takeoff , about 6 gate changes in 10 minutes. Confusing!"

Cons: "The crew met their requirements. I dont think you’ll survive they dont go beyond."

Cons: "Flight network sent an incorrect name to the airline and i had to go under so much trouble the day before just to correct itz"

Pros: "Great landing, given there were issues with the flaps that slow down the plane. It was a short flight, so there wasn't as diverse entertainment as you would usually get on a longer haul. Typical AA biscotti and beverages."
Cons: "Airport experience at Hamilton. Arrived 2.5 hours early and we could not enter through U.S. CBP because we were too early.... We were told we needed to run our boarding passes by the check in counter agents prior to being able to go through for CB&P."

Pros: "Everything but the boarding."
Cons: "The boarding seemed to take forever. The crew could’ve performed the boarding process while getting the people who were waiting for upgrades at the same time. Splitting work could’ve worked and to not let all of us wait."

Cons: "Diverted and delayed. Got home 8 hours later then I should have."

Pros: "that i finally came home"

Pros: "Flight was on time"
Cons: "The plane was too old. It is shameful. Avianca should stop using this plane"

Cons: "Departed late and missed connection due to an overage of fuel. The crew took an additional 45 minutes to defuel the plane of 8000 gallons. Wth?! Have to stay overnight in Chicago now."

Pros: "Seats were comfortable"
Cons: "We landed at a different airport than we were supposed to and no announcement was made. We weren’t updated at all! When we finally landed in bogota we missed our connections and couldn’t get on another flight for 14 hours"

Cons: "delayed 2 hrs in perfect weather"

Pros: "Very little legroom for a 5 hour flight."

Cons: "Wait time to board was delayed 20 minutes."

Pros: "Nice staff"
Cons: "Luggage is lost"

Pros: "In seat entertainment screen and USB charger. The chicken salad"
Cons: "Flight crew were rude, wasn't sitting next to my partner on the same booking for both flights. Had to pay for wine, they couldn't even give just one complimentary wine with dinner. Dinner was bad except the small chicken salad was good"

Pros: "Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!"

Pros: "Food was goof"
Cons: "Staff never smiled or even said hello. May be culture but better training is needed."

Pros: "Service/crew."
Cons: "Entertainment is rather limited."

Pros: "Flight was on time, seats were comfortable."

Cons: "I strongly believe they cancelled our flight due to lack of passengers. The plane was sitting on the runway. I boarded for almost two hours for a flight of only one hour away. They were holding plane to fill with those already scheduled for the next flight?"

Pros: "Somewhat disappointing on the snack options..."

Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."

Pros: "the flight was great and comfortable"

Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."

Pros: "They got us seats on a Latam flight later in the day."
Cons: "I don't like being bumped from a flight when you have e-tix in hand from a month previous purchase for three travelers."

Pros: "I was 10 minutes late for the flight. People were still lined up to board and the customer service agent taking the tickets refused to accept mine and told me I would have to reschedule. Instead of allowing me to board in line with the other passengers, they choose to delay the flight by another 30 minutes to put in a request to pull my luggage from the flight. It would have been so much easier to just let me board. I've been a few minutes late before and have never been treated like that by any airline. Very disappointed in American Airlines."
Cons: "I was 10 minutes late for the flight. People were still lined up to board and the customer service agent taking the tickets refused to accept mine and told me I would have to reschedule. Instead of allowing me to board in line with the other passengers, they choose to delay the flight by another 30 minutes to put in a request to pull my luggage from the flight. It would have been so much easier to just let me board. I've been a few minutes late before and have never been treated like that by any airline. Very disappointed in American Airlines."

Pros: "I like that their fleet has become slightly more modernized. Leathers seats are a plus"
Cons: "In flight entertainment and charging stations are a must. Slightly lacking in both those. Their flagship dreamliners have all these amenities but are new planes. Boarding on American seems like a broken process."

Pros: "Individual TV. Price."
Cons: "Food was terrible. Flight attendants were equally bad. Only one attendant was helpful and accommodating. They act like they don't like being there. Need to take lessons from Emirites Airlines. Or Swiss Air. Or even Ethiopian Airlines. Just smile. Be genuinely nice. This bunch were grumpy, conceded, and unfriendy."

Pros: "La puntualidad de los vuelos."
Cons: "El vuelo lo operaba American Airlines y no parecía una línea con alianza de vuelo ..chek-in automatizado no apareció mi boarding así que hacer fila para resolver..afortunadamente lo hicieron de una."

Pros: "Flight was good. No delays. No hassle"

Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."

Pros: "The seats in this flight were quite roomy."
Cons: "Delayed and canceled flights with no apologies or explanations, rude crews who scoffed at complaints or requests of other passengers, lost baggage that took hours to recover, again without apology....I would rather pay a bit more than fly with American again, at least until these memories fade a bit."

Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"