Comfort Plus seat 11E seemed smaller than prior flights. The movie selection is good. Watched most of the most recent Tron movie. I'll watch the remaining part later as my movie is saved in the Delta Seatback Experience.
Flight was late from Newark to Atlanta, I asked flight attendant to please let my family of 3 out first when we landed to Atlanta because we were late for our connecting flight to Quito. She didn't and we were late for 5 minutes we couldn't board the plane and spend hours trying to get another flight with customer service for the next day.
I really liked the legroom. I am 6’4”.a at For some reason our seats were not together and using the app to fix it didn’t work. Passengers were nice enough to move for us but you should absolutely ensure a parent sits with their child.
Late delayed flight delays boarding and delays leaving and delays on arrival too. Cramped plane no room no food.
DTW line is too long. The flights from DTW to BWI are always delayed for unknown reasons.
Delta canceled our flight and we had to scramble to find another airline to get home. Phoenix is not a delta hub so they didn’t have another plane. It would have been a red eye though Salt Lake City. Getting in at 5am. No bueno.
This flight was no comparison to our prior flight. I'm thinking it all has to do with the age of the aircraft.
This flight was a first class choice and left much to be desired. Seat backs on seats were falling apart and torn. Seats actually didn't come to a "full & upright position". Pull out table was sprung. Not any significant leg room. All in all we were on an obviously older plane and felt overcharged for what we received as first class.
A 12 hour flight during the day with one real meal service - are you kidding? Also the breakfast was one of the worst and not what was listed
Flight was delayed several times. At one point, they "pulled back" 15 minutes from the delayed boarding and sent a text saying we would board sooner than previously advised. The flight then was delayed again. And when we boarded, there was an unspecified technical issue which had us waiting in the plane for about an hour.
Looks like a local flight. Food was horrible. No entertainment system.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Lobster starter in business class was not good, tough, served cold, and without butter. Movie selection was missing latest releases, did not offer older classic, high quality movies
Food was absolutely pathetic. I wasted so much food which I thought was inedible. I also loathe the inflight entertainment system which has very little content
My entire row did not have power for the full duration of a 14.5 hour flight. Could not charge any devices such as laptop or phones for the entirety of the long flight. The flight attendants tried to remedy the issue by resetting the power, but were not successful. The only other solution provided was to move me to another seat on the plane which was in the middle row. I had paid for a “preferred” seat that was a window seat. This was a downgrade being offered due to the power issue.
Nothing to complain. The staff and flight was good especially the seats which was better compared than the cloth ones on Qatar airways
Economy travel is really hard with no room to move especially when the person sitting beside you is an XL or XXL size person who if moving could hit your face
I was travelling 3.5 years after. Agree Economy is no business class but the food was mediocre. Ordered a Hindu meal, the salads were bitter . The food was really below quality and had no tast from what I had in the past. Indian Railways probably have a better quality food when compared. However the kids meal was really nice and really appreciate how they were taken care of. The restrooms were dirty .
My flight was with American Airlines 120. The flight was delayed 3 hours and I missed my connection. When I arrived in Doha, the AA staff told me to call an 800 number to rebook a different flight, which was unacceptable. Eventually a Qatar Air staff member helped rebook me on a flight to Manila, that was 12 hours later. They offered me a hotel and meal voucher which I declined, because I didn’t want to leave the airport. Long story short, I spent 12 hours in the Doha airport waiting for my next flight.
Overall the experience was neat with crew being nice and caring especially to parent with kids. The free snacks option was okay. The kiosk at Philly airport didn’t work.
It was great with United overall except for two things. 1) It was a 5-hour flight and we were with kids, so we were asking for extra snacks. They were extremely reticent to dole them out even though there wasn't any meal and the kids were starting to hit their limit towards the end. 2) Baggage didn't arrive until 80 minutes after we landed.
They lost my luggage, so, not happy. The crew was nice but my suitcases never made it, still trying to find out what happened!
The staff was hospitable and professional. The seat had a bit of wear. The winner shade was stuck 1/4 open. I received the best of both worlds. The morning sun was able to come in and blind the screen i was trying to use while at the same time it was too low to look out and enjoy the view. Rather embarrassing for a 1st class ticket.
Perfect flight. Smooth flight. Arrived 20 minutes early at destination. Excellent service.
The flights were on time which was great give. It was holiday travel season and there’d been some weather issues. The only complaint and this is every time with United is the terrible seat design. The head rest is not built for comfort and having my neck bent forward for a cross country trip reminded me while I try not to take United flights as a rule.
I’m so sorry, I can’t remember her name, I believe it was Dimpti. She was stellar, also a mature Asian flight attendant, lots of flowers in her hair, just as amazing! But literally the crew was AWESOME . Only downside is there weren’t any charging outlets. Maybe I needed to ask a flight attendant , but it would’ve been nice to have one easily accessible.
The flight was delayed by two de-icings. The seatbelt did not work correctly. It did not stay tight.
Everything was absolutely wonderful from check in to baggage claim. Staff was very professional and sweet. Will definitely recommend United to family and friends.
Aircraft was noisy, old and never dimmed the lights on a night flight even on business class! I flew 17 times on United and probably another 40 on other airlines United USA /Europe flights were the worst to include luggage delayed once going to europe and once coming back
Check how old the airframe is, some older ones have inoperable seat back entertainment or power.
Crew was professional and great, flight was clean. However food was pathetic. I ordered a Hindu meal assuming no meat but they served chicken. Need to be very specific- Hindu meal should be categorize as Vegetarian - no meat or egg. Or it should be specific that we are serving meat.
Everything was on time, even though the layover in Frankfurt was 22hrs
Late flight Delays Poor service Poor staff Worst airline ever
Ground staff and cabin crew were excellent. Flight was perfectly on time. Zero issues.
Booked Economy but it translated to economy light for Lufthansa so now we are stuck paying an extra $75 per person both ways for our checked bags. If I had known that, I would have never booked these tickets because it came out to be more than other options. The booking in the kayak side clearly says Economy and has a link to the inormation for Lufthansa which states Economy included a checked bag. Super annoyed about that.
Flight was a little late. The crew was courteous, food ok
Very friendly, service oriented and responsive crew. Very pleased with th service!
The entertainment is pretty boring. There are no new movies or TV shows from February. The food is just ok on the Atlanta to Frankfurt leg, but better on the Fra to Bengaluru leg.
Flight LH760 from Germany to New Delhi, the food was excellent, the crew was fantastic, the seats in economy are usually tight these days, so I can say that the seats were Ok, the entertainment was OK because for some reason the sound is not very clear, overall I enjoyed this flight, compared to the flight (UA 962) I took with united from San Francisco to Frankfurt in this trip, that flight was horrible. Thank you Lufthansa.
The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.
Loved the boarding option from Business class lounge, experience on flight was excellent, plenty of good food choices
Getting the boarding passes between the BA and AA apps was very clunky.
The airline was not clear about a new departure time so we got to the airport early anyway. The flight left early which was great because of weather. The check in process was very easy and staff were friendly and helpful. The crew was great and our flight was very good.
Awful it always is unfortunately is the only way to fly direct to london
The business class seating arrangement for LHR to MAA was very uncomfortable. The movie options were terrible.
Even in business class, no 2 members of our family including kids were able to sit together. I booked the tickets months in advance. The all my luggage was left in London and arrived 2 days later. It took hours to report the missing luggage at the airport and 3-4 hours to recover one of the bags from the airport with mind bending amount of paperwork. Worst experience ever, I would seriously reconsider traveling by British Airways again.
I travelled in business class and was disappointed by lack of service, curt and borderline rude time of the crew and to top it off, all of my luggage was delayed. It was like pulling teeth to even report the missing luggage and recover it the next day from the airport.
Plane was extremely delayed, but not all of it was BA fault (some was). Worst part was lack of room - this had as much space as an Allegiant flight. I thought transatlantic usually gave you an extra inch or two, but not this one. Entertainment system sporadically worked and didn’t have great options. Overhead bins are old and tiny, not as good as aunties new planes.
Boarding was poor. All groups called immediately one after the other resulting in a long queue in the jetty/jet bridge. Seats were very hard and and did not recline on a 4.5 hour flight. No food was available. Plane was cold. There was no entertainment.
The cramped seats are cruel and unusual punishment and may violate the Geneva code.
