Crew - all professional and helpful. We left on time/arrived early - no mishaps. Movie selection - excellent, made the time go faster for first flight. Very comfortable the first flight. Pleasant experience.
Food was not so great. Too much fat on the chicken. The salad smelled off/bad and didn't look appertizing. the beverages too smaller cup/quantity given (hot tea).
In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!
Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag
The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged.
crew took forever to clear up the food that was nasty..took an hour and also took forever to make rounds with coffee and tea. did not time dimming of lights to time of destination to be able to adjust to time difference. lack of bathrooms, on 4 working for a huge coach area. pretty bad experience
I got to my destination on time/no mishaps. Kudos to the flying crew for a job well done.
Too longer walk to connecting flight under time crunch. No entertainment . No much room,all squashed together. No snack (free/as part of ticket) on second flight.
Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful.
internet should be free.
Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices.
Long layover in Istanbul.
On board catering and new planes are a plus
Pay for food on BA? They didn't even offer free water.
excellent, efficient, clean, professional
partnering with American Airlines is a crime and an offense.
Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again.
The flight was cancelled, it was very difficult for me to do all rearrangements.
Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript.
Tight isles tight seats crabby attendants sucks the life out of you. You arrive at destination feeling dead.
Movies were ok. The food was passable, but, no place to eat it. Small trays, no place to put anything. And no sooner you get organized and situated to eat and was movie their ready to collect trash. Can I eat without choking my food......I got 8 hours to kill! Luggage was there when we arrived.....guess that was good....
The flight minus the ridiculous amount of idle time on the Tarmac was very good. crew, food and entertainment were all well done.
Over one hour sitting idle on the Tarmac in Philidelphia.
I was booted off my flight and then got rerouted on 4 different planes...IAD to London, to Geneva to Zurich to Barcelona. Got to Barcelona and my bag was missing. It was a nightmare.
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