Pros: "It was a great service overall!"
Cons: "Flight crew not too interactive"
Cons: "Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice"
Cons: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
Pros: "The crew was attentive and service was excellent."
Cons: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Pros: "The crew"
Cons: "The foods could be better not up to the standard of EVA air on economy class"
Pros: "The crew provided excellent service and the food is really great."
Cons: "My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat."
Pros: "Crew very helpful. Seat roomy."
Pros: "Very comfortable and nice atmosphere"
Pros: "Service was excellent and seats were comfortable."
Cons: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Pros: "I like everything about flying JAL. That is why JAL is always my first choice."
Cons: "I did not like when I can’t choose my seat after booking a flight."
Pros: "Crew very polite, friendly and respectful."
Cons: "Flightsame as"
Cons: "No complaints! Not even one!"
Pros: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."
Cons: "Selections of movies"
Pros: "Fast Service , cheerful Members , and positive Vibes all the time."
Pros: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Cons: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
Cons: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Pros: "Seat width, Crew Service,"
Cons: "Web Site Check in is cumbersome"
Pros: "The legroom is comfortable for a tall person."
Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Pros: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Cons: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Pros: "Excellent customer service"
Pros: "Food, pleasant and helpful flight attendants"
Cons: "Long layovets"
Pros: "I like the food best.."
Cons: "Hope there will be more tracks from arashi."
Pros: "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
Cons: "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."
Pros: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Pros: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Cons: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Pros: "Food, lavatory experience"
Cons: "Small carry and carry on bag"
Pros: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Cons: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."
Pros: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Pros: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Pros: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Pros: "That it was comfortable."
Pros: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Cons: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Pros: "Seats in cos are comfortable and plenty of leg room compare to US airlines. Food selection is very good as well as the service. Flight Attendants were very friendly and attentive. Will fly JAL again!"
Pros: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Cons: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."
Pros: "Clean and very good service."
Cons: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Pros: "food was great flight attendants are courteous and reliable"
Cons: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
Pros: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Pros: "Always on time!"
Cons: "Everything is perfect."
Pros: "Staff excellent Flight smooth landing a breeze"
Cons: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Pros: "Crew was attentive."
Cons: "Was seated near some noisy distractions i.e. crying baby."
Cons: "if the music list is great with latest songs.. charging of phone took so long to be charged"
Pros: "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."
Pros: "The crew was A+, food was tasty and the amenities were great even for economy class."
Cons: "Some of the flight attendants spoke really fast and hard to understand."
Pros: "korean air is always great, service was awesome"
Pros: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
Pros: "crew was excellent and food was great"
Cons: "boarding disorganized, business class seats were average and screens too small"
Pros: "Exceptionally trained and attentive staff. Clean plane."
Cons: "More entertainment options."
Pros: "Ended up in the middle seat even though i booked the flight 7 months ago"
Cons: "bad seating. the Korean air website would not let me pick my own seat in advance"
Pros: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Cons: "Landings were a little rough..."
Pros: "We liked the food."
Cons: "Delayed flight. Limited choices of movies onboard."
Pros: "Friendly service"
Cons: "Not enough movie selection and the food selection"
Cons: "Delayed flight departure and arrival"
Pros: "I dont have somebody sitting beside me"
Cons: "Boarding and Food"
Pros: "Superb courtesy and attention."
Pros: "Seat and space friendly workers."
Cons: "Food could be better"
Pros: "Flight crews are friendly."
Cons: "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."
Pros: "The cabin crew was very polite. Restrooms were kept clean by the cabin crew"
Pros: "Politeness, cleanliness and food."
Cons: "Nothing to mention"
Pros: "They were helpful in getting us on and off the plane. My daughter spilled a drink and they quickly gave me napkins and wet towels to clean up. Also, the plane had great leg room!"
Pros: "Everybody was friendly and courteous"
Cons: "The amenities provided, like oral products, were not the same as what we got coming from the USA , going to South Kirea There were also less movie and TV choices to choose from. T"
Pros: "I liked the service and the touch screen TV. The flight attendants were nice and friendly."
Cons: "I didn't like how cramped the seats are."
Pros: "I like to fly on Korean Air. Always done right."
Pros: "Flight was on time Crew very friendly and helpful and the pilots landed the plane smoothly Keep up the good job!!!"
Pros: "timely services of the flight attendants,politeness as well"
Pros: "Everything works fine except the language that has been used to communicate between the passengers and the staffs."
Cons: "It would be better to speak more in english than in their native language for proper communication between the crew and the passengers."
Pros: "Very courteous staff, great food, entertainment, bathrooms are spotless with lotions and face mist, toothbrush and toothpaste, slippers, very spacious economy seats with plenty of room to recline and stretch legs."
Cons: "Flight was delayed."
Pros: "The service of overall the price"
Pros: "Friendly staff and good good choices. Clean and new plane."
Pros: "Korean employees at LAX are no helpful!!!"
Pros: "The flight attendants are very attentive and respectful."
Cons: "Economy seats are not the comfiest!"
Pros: "Nice crew, food and service"
Pros: "Everything was great except for the lack of internet"
Cons: "No wifi"
Pros: "I make the trip to the Philippines a few times a year and usually on delta. I tried Korean this time and was pleasantly relieved to find they offer a equal or better experience for less money in many cases"
Cons: "Nothing that wouldn't be the case in most airlines given the same situation. Only issue I have is short time change in flight but less than 30 minutes did not affect me and likely anyone else either"
Pros: "They have the best food;always offering drinks;have pleasant attendants"
Cons: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"
Pros: "Good food...good service.."
Pros: "Cleanliness of the restroom and hospitality"
Pros: "Stewardess are courteous."
Cons: "Bathroom floor is not maintained properly. Always wet."
Pros: "Nice crew!"
Cons: "The food sucks, the seats are hard and uncomfortable"
Pros: "Food, entertainment and service."
Cons: "Seats are too close and fight, but the staff made the experience very good."
Pros: "Friendly staff, clean facility, good food and good entertainment selection."
Cons: "The long waiting line at ticketing area."
Cons: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Airplane food was not good from Manila to Chicago. But the flight from Chicago to Manila - food was great! Big contrast
Cons: "My experience overall is fantastic"
Pros: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
Pros: "Crew was good. The food was good quality."
Cons: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Pros: "Crew was amazing"
Cons: "The boarding"
Pros: "Great experience overall."
Pros: "A taste of Japan food."
Pros: "Comfortable seat space and food is great"
Pros: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Cons: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
Pros: "My flight is at 9:50 am but I arrived around 5:30 am , as expected the line was already long and one of the crew told us the front desk will not open until 6:30. My husband reserved my ticket going back to US. I was assigned to seat on an exit, but when I went to the gate , one of a female employee keeps telling me if I'm aware I'll be seating on an exit and I said yes , I look for a vacant seat so I can relax while waiting, she went back again and asked me if the front desk desk gave me any paper about the task I have to do when seating on an exit. I read it and understand . She came back again for the third time and borrow my boarding pass and check something and asked me if I want to transfer to another seat, and I said no. I don't know what she wants me to do , but I'm so irritated because she keeps asking me the same question over and over again."
Pros: "Everything was as I paid for. All the planes left on time. No issues."
Cons: "What can you expect in economy?"
Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Cons: "Everything. The best I I"
Pros: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Pros: "The crew are so courteous and helpful."
Pros: "Service was excellent. Crew did not accept tip. Food could be better."
Pros: "crew from the check in to airplane very good"
Cons: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Pros: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Cons: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
Pros: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
Pros: "Everything excellent"
Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"
Pros: "Meals are excellent at Nippon, stewardesses so helpful and charming."
Pros: "The leg space of the plane"
Cons: "Some crew hard to understand they English"
Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Pros: "Very nice plane, enough room, didn't feel cramped"
Cons: "Had to switch gates 2 times"
Pros: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Cons: "The long security lines in Tokyo for transfer."
Pros: "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
Pros: "Great layover options. Timely arrivals."
Cons: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
Pros: "The stewardesses were always smiling and very engaging!"
Pros: "Very awesome and polite crew. Exact reason why I chose ANA"
Pros: "Crew and service awesome"
Cons: "Not enogh choices for entertainment"
Pros: "I love ANA airlines ❤"
Pros: "Excellent crew, comfortable seat, good food"
Pros: "Attentive crew"
Cons: "Landing was rough and bumpy"
Pros: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
Pros: "The service crew are excellent and very polite. Definitely like the new window feature."
Cons: "i asked a crew for a drink.. and they refused."
Pros: "Excellent food and service"
Pros: "The flight attendants are awesome. They are very attentive to your needs."
Pros: "The food, service and entertainment options were definitely good."
Pros: "We were the first to be there in line in wheelchair yet we were the last to be assisted."
Pros: "Food and service"
Pros: "Not a single thing. I will be talking to a reporter about this since they are interested in the story"
Cons: "I left 3 hours early from my hotel. This was my first time ever being in the Philippines so I did not fully grasp the amount of traffic. I arrived at the check in counter with 52 minutes to spare and they told me I could not board. The plane wasnt even boarding passengers yet. I even went as far as to say that I would leave my luggage as I had to get on the flight. They did not allow this either. They said that I would need to get on another flight. To add insult to injury they did not credit me with ANY of what I had purchased for my previous flight since I ordered through Kayak. I am 100% dissatisfied with ANA and I am asking kayak to rectify what they have done. I have already emailed ANA upper management and will be taking this to social media, the news, and any other outlet I can find. I had to pay for a hotel, miss 2 days of work and pay for a 700 dollar "premium" seat ticket since that was all they claimed they had. I find that last part funny, since I saw about 12 empty seats on my flight. I am hoping to hear from kayak so they can explain why they do business with a company that clearly does not care about it's customers."
Pros: "Food and service was excellent"
Cons: "Aircraft airconditioning was quite hot."
Wouldn’t let us check our stroller and car seat at the gate
There’s a reason SIN is on of the BEST airline in the world.
Space just keeps getting smaller and smaller.
Pros: "Crew very helpful. Seat was very good, food excellent."
Pros: "Clean cabin and good service"
Cons: "Not every body is doing extra miles to make customer happy"
Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Pros: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Cons: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Pros: "The crew was friendly"
Cons: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Pros: "What can I Say. It's Singapore Airlines"
Pros: "Nothing special."
Cons: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Pros: "Great foods and services"
Cons: "The plane needs upgrade business class seats"
Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"
Cons: "Flight way too cold"
Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Pros: "Boarding. Timely departure"
Cons: "Entertainment selection."
Pros: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Cons: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"
Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Pros: "The staff is amazing and know what parents of bubs need."
Pros: "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
Cons: "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."
Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."
Cons: "Little or no room in Economy"
Cons: "Outdated Cabin Fit Out"
Pros: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Pros: "Great experience"
Cons: "Seating arrangement was bad"
Pros: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Pros: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Cons: "Too cold"
Cons: "Stewardesses were a bit rude"
Pros: "Christmas decorations, service, attitude of staff"
Pros: "everything are okey"
Pros: "Crew very good as was entertainments system"
Cons: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"
Pros: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Cons: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Pros: "Good service"
Cons: "spicy chicken too spicy!"
Pros: "Entertainment was great"
Cons: "The food is getting worse"
Cons: "cramped uncomfortable seats freezing cold in the plane"
Pros: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Cons: "Wish the food could have been better and the choice for dessert wider."
Pros: "Service was great, food was alright, was able to move from a middle seat to a window."
Cons: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Pros: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Cons: "It would have been nice if wifi was free considering it was such a long flight"
Pros: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Cons: "Food was ok, not super high quality."
Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Pros: "Clean, modern planes, on time, good service amd team."
Cons: "If they bump me up to First or Business class.... :p"
Pros: "The crew was amazing"
Cons: "it would be better if the flight departure on the scheduled time"
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Pros: "Great crew and food. Nice economy class."
Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"
Pros: "The comfort of the plane"
Cons: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Pros: "Crew were so good"
Cons: "Everything is good"
Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Pros: "The crews are very friendly and seats are very comfortable"
Cons: "There nothing could have been better cause everything is perfect"
Pros: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Pros: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Cons: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."
Pros: "Food was good and staff was friendly."
Cons: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."
Pros: "Excellent entertainment very friendly crew"
Pros: "Spacious for economy, pleasant flight attendants"
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."
Pros: "The best airline I have ever flown."
Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."
Cons: "going with RJ in the first leg"
Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"
Pros: "The in flight service was good"
Cons: "The time it took to get the baggage. It took over 2 hours"
Pros: "food, crew ."
Cons: "entertainment choices for Hollywood movies are limited."
Pros: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Pros: "Great service. Great food. Great entertainment."
Cons: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Pros: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"
Pros: "Good attitude from staff"
Cons: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Pros: "Polite staff keen to help"
Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"
Cons: "We could not watch anything as my wife and my screen did not work."
Cons: "long long long trip in the middle of the trip ther is no water to wash my hands"
Pros: "The professionalism of the staff"
Cons: "No comment"
Cons: "Flight was delayed materially with little forewarning Service was poor"
Pros: "Individual entertainment"
Cons: "Boarding was mass chaos, crew wasn't very friendly. Food was passable, eggs were awful."
Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Pros: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Cons: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Pros: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Cons: "Crowded flight, late departure."
Pros: "The food and crew."
Cons: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Cons: "The customer service of your company is the worst."
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."